the-art-of-service-pty-ltd documents

Toolkit Catalog February 2013 - The Art of Service
Business Toolkit Catalog February 2013 - The Art of Service
Why would I employ you? (what IT Professionals should know before applying for that next job)
Technology Why would I employ you? (what IT Professionals should know before applying for that next job)
Itil 2011 explained
Business Itil 2011 explained
The modern Service Desk in 2012 and why ITIL 2011 is soooo last year
Technology The modern Service Desk in 2012 and why ITIL 2011 is soooo last year
Itil 2011 exams explained
Education Itil 2011 exams explained
Service catalog presentation November 2011
Education Service catalog presentation November 2011
Using conflict resolution to improve your career and job opportunities
Education Using conflict resolution to improve your career and job opportunities