matti-airas documents

How to turn multi-language feedback into actionable information in one language
Data & Analytics How to turn multi-language feedback into actionable information in one language
Emotions the missing link
Data & Analytics Emotions the missing link
Solid foundation for customer experience process
Business Solid foundation for customer experience process
Etuma.multisource.feedback.mgmt
Technology Etuma.multisource.feedback.mgmt
Feedback analysis-requirements
Data & Analytics Feedback analysis-requirements
Cx Professional's Guide
Leadership & Management Cx Professional's Guide
CX Professionals Guide to Customer Experience Management Process Implementation
Data & Analytics CX Professionals Guide to Customer Experience Management Process Implementation
How to incorporate customer voice into analytics
Business How to incorporate customer voice into analytics