Zimbra

Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners. Copyright © 2006 Zimbra, Inc.

ZimbraTM Collaboration Suite

for Educational Institutions

Nov 2007

LEGAL DISCLAIMER: THIS PRESENTATION IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND IS INTENDED TO OUTLINE OUR GENERAL PRODUCT DIRECTION. IT INCLUDES A DISCUSSION OF FUTURE FEATURES AND FUNCTIONALITY THAT IS NOT CURRENTLY AVAILABLE FROM

ZIMBRA, INC. IT IS NOT A COMMITTMENT, PROMISE OR LEGAL OBLIGATION TO DELIVER ANY MATERIAL, CODE, OR FUNCTIONALITY. ALL DESCRIPTIONS AND DATES ARE PRELIMINARY, NON-BINDING AND REMAIN AT THE SOLE DISCRETION OF ZIMBRA, INC.

22Zimbra, Zimlets, and the Zimbra logos are registered trademarks of Zimbra, Inc. All other trademarks are property of their respective owners.

Copyright © 2006 Zimbra, Inc.

Zimbra SnapshotNext-Generation Messaging and Collaboration

• Mail, Address Book, Calendar, Mobility, Web Documents/Wiki, VoIP, RSS, Mash-ups, Search, Sharing, Web services, …

What Makes Us Different?• Innovation – low TCO multi-tenant administration + rich productivity• SaaS “ready” – multi-tenancy, delegated admin, commodity

hardware• Open Source – transparency, community, extensibility• Compatibility – investment protection, flexibility, application

integration

Market Validation:• 9M+ mailboxes: SMBs, Enterprises, EDU, Gov, NP, Service Providers• 1200+ direct customers in 50+ countries• 10,000+ customers offered services through our hosting provider

network

Partners:

Awards:



Zimbra .EDU Customers

• 200+ EDU Institutions• Over 600,000 mailboxes

• Deployments in 10+ countries• Several deployments 10,000+ mailboxes



Zimbra for Education

Broad Range of Features - support faculty, staff, alumni and students from a single solution• Support for desktop clients on PCs (Outlook), Macs

(Apple desktop), Linux (Thunderbird..)• Ajax web client supports email, calendar, contact

and shared documents • Synchronization with broad range of mobile devices

Cost Effective – easy to administer, integrated - includes spam, virus and hierarchical storage management. Discounted pricing for education

Control – class of service, educational institution can decide who can subscribe to various features, receive advertisements (if anyone) and access via Outlook or Apple desktop apps



Zimbra Collaboration Suite: Demo



Zimbra Sync

Zimbra Client Support

Standards ClientsApple Desktop

iPhone

Standards (2H 2007)

Blackberry

BES

J2ME

XHTML

IMAP, POP, iCal, RSS/Atom, CalDAV (beta)

zSync

iSync

iSyncor browser

zSync zSync

Windows 5 Palm Symbian

Zimbra Server Alpha

Evolution (beta)Outlook 2003, 2007

Advanced Web Client (Ajax)

MAPI

Standard Web Client (HTML)



Web Services Mash-ups: Zimlets



Sharing Model

Share with: Internal, External, or Public Share with individuals or DLs Consistent model across applications

share


PostfixMTA

(AS/AV)SMTPInternet (external AS/AV)

SMTP

Zimbra Collaboration

Server

Jetty

J2SE JRE (Linux, MacOS, …)

LMTP

Zimbra AJAX Toolkit XML (JSON) HTTP/S


Client

Web browser (Firefox, IE, Safari)

IMAP, POP, iCAL, RSS, ..Standard Clients:

Thunder/Sunbird..

Zimbra Front-End Architecture

Other Wireless

Client

“Over the Air” Sync Protocol Gateway

Zimlets

Zimlet JSPs

Zimlet GenericWS Proxy

Internet/intranet web services

Non-XML app’s & data

AppleZimbraiSync

OutlookZimbraMAPI

XML HTTP/S

XML HTTP/S


Zimbra Collaboration Server

Underlying file system: local disk, NAS, SAN, …

OpenLDAP

EnterpriseDirectory

LDAP

Lucene Index

MySQLMeta-data

ZimbraJournaling

and Replication

Zimbra Message

Store

JDBC JNDI

J2SE JRE

AttachmentIndexing &Rendering

Other Enterprise Messaging Server(e.g., Exchange™)

Zimbra Back-End Architecture



Builds on A Strong Open Source Foundation

Zimbra Server Includes:

Server Operating Systems Available:



Zimbra Outlook Connector

Email, Contacts and Calendar Outlook Support via MAPI

Delegation works as expected

Online and Offline Cached Mode

Operation Optimized for WAN Sync Optimized for

faster syncs Auto-install on reboot Works in parallel with

the AJAX Web UI



Zimbra Support for Mac

Client Support and iSync Full Featured AJAX Client IMAP: Apple Mail Client Apple Addressbook Apple iCal Bluetooth to phones via

iSync iSync devices ActiveSync / Blackberry CalDAV on Leopard

Server Support Zimbra Server on Mac OS X



ZCS Admin & Management Features

AJAX Admin UI + CLI tools Multi-domain/multi-server Class of Service Integrated AS/AV Dashboards/monitoring Queue management Clustering/HA Delegated administration Shared message storage Hierarchical storage mgmt Online backup/restore Online mailbox restore/move Rebranding Attachment

blocking/conversion Comprehensive server-side

APIs Linux/Mac server support



Sample ZCS Performance & TCO

Server: 4-way 1.8GHz Opteron (or 2-way dual core)16GB RAMEVA 4000 with 56 x 15K RPM drives (60% used)

Provisioned: 200,000 users No-indexing: 50,000 users Full feature set: 20,000 users Profile (during 1 peak hour each user does):

• reads 8, receives 8, stores 6, sends 2, deletes 15, avg message size: 32k (5% have attachments)

TCO gains due to:1. Lower hardware footprint & multi-tier (HSM) storage2. Vastly improved end-user productivity3. Web client access (precludes need to license client

apps)4. Ease of administration & management & lower

support costs



StatelessRouting

Tier:XML/HTTP,SSL/TLS,

POP, IMAP,

…

MTA &AS/AVTier:

SMTP, AS/AV

Internet,Intranet

Mailbox/Metadata

Store:Index,

Folders,Tags,

Searches,Zimlets,

Etc.

Message/Blob

Store:Network-AttachedStorage(HSM,

Archiving,WORM,

etc.)

Internet(externalAS/AV)

Scaling Zimbra



Zimbra Standard Client

Runs in all browsers and in low bandwidth connections

No Javascript but supports richness in features:

Tags

Conversations

Search / Search Folders

Shared Calendars and delegation



Section 508 & ADA



Zimbra Desktop

Zimbra Toaster Pop up

Zimbra Desktop and Toaster Launch Icons

Zimbra Offline provides the same user experience as when online Messages, appts. etc. are queued up until the user connects Available cross-browser & cross-platform (Mac, Windows, Linux)



Fu

ncti

on

ality

/Valu

eProduct Editions

Target:Organizations seeking advanced, business-level messaging and collaborationStarts at: $25/user/year

+Zimbra Mobile

Multi-domain support+Domain-level

administration+Domain-level branding

POP/IMAP

AJAX Mail & Address BookBasic searchAdvanced searchTagsSharingBasic/Enterprise ZimletsAJAX CalendarConversationsResource/group schedulingAJAX Documents+Attachment search+HTML attachment

rendering

Web/CLI administration +Online backup/restore+Clustering/HA+Storage management+Rebranding+Web/mail/phone support

Target:Organizations seeking advanced, business-level messaging and collaboration + sync with Outlook and Apple iSyncStarts at: $35/user/year

Zimbra Mobile

Multi-domain supportDomain-level administrationDomain-level branding

POP/IMAP+Outlook/MAPI sync+Apple iSync

AJAX Mail & Address BookBasic searchAdvanced searchTagsSharingBasic/Enterprise ZimletsAJAX CalendarConversationsResource/group schedulingAJAX DocumentsAttachment searchHTML attachment rendering

Web/CLI administration Online backup/restoreClustering/HAStorage managementRebrandingWeb/mail/phone support

Network Standard Edition

Network Professional Edition

Mobility

Domain-level management

External client compatibility

Web collaboration and productivity

Administration & TCO

Target:Developers and organizations seeking advanced messaging and collaboration under an open source license, without the need for support

Multi-domain support

POP/IMAP

AJAX Mail & Address BookBasic searchAdvanced searchTagsSharingBasic/Enterprise ZimletsAJAX CalendarConversationsResource/group schedulingAJAX Documents

Web/CLI administration

Open Source Edition

Legend



SMTPForward

SMTPForward

Zimbra Archiving & Discovery Solution

Collaboration Server

Zimbra Archiving

& Discovery

Tag and Flag result set via Web UI

Expand envelope info

Index headers, body and attachments

Ajax Web UI for visual cross-mailbox search

View conversation oriented result set

On-Demand result-set account provisioning

Single copy message store Volume management and HSM Retention policies “Pristine” copy of meta-data


Zimbra Roadmap Highlights



Zimbra Collaboration Suite v4.5 & v5.0

v4.5: Major Release With Much New Stuff!

90 New Features 1000+ Issues Fixed 150+ Support Cases Resolved Enhancements across the board: end-users,

administrators and new platforms

v5.0: Even More New Stuff! Tracking: ~250 Enhancements Enhancements across the board: end-users,

administrators and new platforms



ZCS 4.5: Supported Platforms, Devices & Zimlets

OS Web Browsers Mobile Devices Zimlets

RHEL 4 RHEL 4 (64-bit) rPath** SUSE ES 9 Mac OS X 10.4 (Intel) Mac OS X 10.4 (PPC)

Firefox 2.0 Firefox 1.5.x Firefox 1.0.7 IE 7 IE 6 SP2 Safari (BETA)

Outlook 2003 Apple Mail/iCalThunderbird

Palm OS Treo 650 Treo 700P

Symbian Series 60 (3rd Edition) Nokia E-Series (E61, E62, etc)

Windows Mobile 5.0 Motorola Q Treo 700w Samsung i320 Palm 750v HP iPAQ Cingular 8125 Cingular 3125

Automatic data detection in messages for Date Email addr Phone & URLs Other Samples

Tomcat v5.5.15 Postfix MTA v2.2.9 MySQL v5.0.26 OpenLDAP v2.3.21 AMaViS v2.4.3 SpamAssassin ClamAV v0.88.5 Lucene

3rd Party/OSS Components

Desktop Clients



ZCS 5.0 Key New FeaturesEnd user (web client) Zimbra Tasks Zimbra Basic Client Zimbra Desktop* Instant Messaging (Internal)* &

Interop** 3rd Party “Folders” Integration Unified Messaging (VoiceMail) Top-level Welcome Page User-definable expiration policy

for folders Lazy Loading Push-based, Real-time Sync of

User Messages, Appointments & Contacts

IMAP Aggregation Firefox & IE Performance

Optimizations Shared/Delegated Mail Folders

Desktop Outlook 2007 (XP & Vista) Native BES support* Sync Reconciliation Wizard

Admin Fine-grained CoS based Tiering Family Mailboxes Support for External Directory Quota warnings via Email Context Sensitive Help Role-based Delegated Admin

Platform Zimbra Software Appliances SUSE ES 10 Ubuntu RHEL 5 Veritas Cluster Suite Support More scalable POP/IMAP Proxy Backward Compatible LDAP

Upgrade French, German, Dutch, Japanese

and Spanish Locales

*Beta ** Alpha



Zimbra Instant Messaging

XMPPsupport

All Zimbra features (search, tagging, etc.)

“AMY” connectors

Based on Jive

All IP “owned” by Zimbra



Zimbra Cross-Application Presence



Zimbra Native Mobile Clients

Deliver Zimbra innovations to the mobile device

XHTML in mobile browser

Native J2ME demonstrable today



Native BlackBerry Support



Zimbra Native Fault Tolerance

Server-to-server synchronization for fault tolerance/disaster recovery on commodity servers, storage, and networks

Highly-optimized sync (does not require sequencing over mailbox)

WAN-enabled XML/SOAP HTTP/S protocol Continuous or on configurable interval Resync to master after failover (i.e., failback support) In addition to standard clustering (shared network attached

storage) Zimbra Collaboration

Server

ZimbraPrimary


Server

ZimbraReplica

Local Disk, SAN, NAS, … Local Disk, SAN, NAS, ...

Zimbra Server-to-

Server Sync

Protocol



Zimbra Tasks



Sample Welcome (Landing) Page



Remote Folders Integration

Photo Album• Integration with external photo album• Thumbnail View• Send directly as mail by “Click to Send’• Email attachment can be saved to

album automatically Video Mail

• Click to record video and send• Integration with external video mail

service



Zimbra Voice

From ZCS PC web interface Call log access Random/visual access to voicemail (delete, forward, speech to text, …) Click to call/connect “Multi-presence” – IM, Email, Voice



Zimbra Software Appliance

Mix of On-prem and SaaS benefits (see Zimbra whitepaper) Raw iron or virtualized deployment (ISO or VMware image) Lower end-user TCO; Cheaper support Automated updates of entire software stack including OS Headless install via DHCP and browser Basic PC Server +4Gb RAM for up to 4000 SME mailboxes Internal or network-attached storage Future: Continuous backup/archiving via SaaS

(disposible/caching appliance)



Exchange Interoperability: Free-Busy Lookups

ExchangeInterop

Zimbra Server

Exchange Server

Outlook 2003, 2007Outlook Web AccessOutlook 2003, 2007Zimbra Web Client

ActiveDirectory


Thank you!

Zimbra, Inc.1500 Fashion Island Blvd

Suite 100San Mateo, CA 94404

[email protected]



Mail

Conversation & message view Tags & Flags Zimlets – drag & drop Search/Search Builder Integrated RSS/ATOM feeds View attachments as HTML Keyboard navigation POP Aggregation Multiple User Identities Rich HTML editing Custom Filters Personalized user themes &

viewing preferences Automatic inbox refresh REST interface (RSS, ATOM, ZIP)

Advanced Outlook++ features available using web client that help

drastically improve user productivity, access & reduce TCO



Address Book

Multiple Address Books per user

Contact Card or List views Address Book sharing Address Book color-coding Drag/drop contacts across

Address Books Browse by first letter Search within Address Books Internal/external/public

sharing Zimlets Import/export contacts REST interface (CSV, vCard)

Network-synced, Shareable and Integrated Address Book

accessible via web client that helps improve user productivity and

bridges diverse user environments



Calendar

Group scheduling Free/Busy Resource scheduling Resource attribute search Zimlets Alerts Internal/external/public sharing Publish/subscribe Multiple calendars with overlay

views Color-coding Inline create/drag appt Inline accept/decline Quick add appt from any

context Mini-cal with hovers REST interface (iCalendar)

Open-standards, Shareable and Integrated Calendar accessible via

web client that helps bridge diverse environments, improve user productivity, and lowers TCO



Documents

Rich web document authoring Wiki-style navigation Ajax Linking & Embedding (ALE) Inline images Inline spreadsheets External document upload Internal/external/public sharing Zimlets Search Tags Print Domain-level Wiki (admin

setup) REST interface (HTML)

Integrated Document authoring and sharing application accessible via

web client that aids in collaboratively authoring or editing

richly formatted docs



Zimlets

On-demand interaction with applications and content

Extensible design framework Content pattern recognition Actionable content objects Two-way content interaction Hover-over displays/action

menus Panel Zimlets and drag/drop Object indexing/search Zimlets Directory

Hover over date shows calendar Drag contact to send SMS Hover over address shows map Drag contact to create PBX

bridge Rt-click phone # to place VOIP

call Hover over PO # shows PO

details

Examples

Flexible forward-looking framework that extends the solution helps

protect existing investments while improving user productivity



ZCS Unique Scaling Architecture Decoupling of meta- & message-data

• Fast store for meta-data • Multi-volume message store:

Cheaper store for 1+Gb mailboxes (HSM, SATA, etc.) Co-location of user data: Mailbox, Index, Messages

• For longer-lived server data• Performance (reduced disk I/O)• Caching (reduced disk I/O)• Easier load-balancing/migration • Easier restore• Flexible clustering

Consolidated stateful mailbox tier (Web/XML, POP, IMAP, iCalendar, RSS, …)

• No edge caching otherwise!• Latency of multi-process chaining• CPU overhead of multi-process chaining!

(3 orders of magnitude diff. between RPC and local procedure call;JNI expensive/often unsupported)

Future: Software-based disaster recovery

Technology

Zimbra