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What to look for in a hosted supplier

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Mark Holland, Managing Partner, Baker Tilly Revas Limited Understanding the security, credibility and flexibility of hosted suppliers and how to make sure the one you choose meets your needs.

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Page 1: What to look for in a hosted supplier

What to look for in a hosted supplier

Mark HollandBaker Tilly Revas Limited

Page 2: What to look for in a hosted supplier

The future is hosted….

“Most companies will access software and service through hosted suppliers in the future”

Microsoft – “Next Generation Hosting”

Page 3: What to look for in a hosted supplier

Security

“You can’t know where your data is, you can’t prove that it’s being protected and can’t know who’s accessing it”

Robert Richardson, Director of the Computer Security Institute

Page 4: What to look for in a hosted supplier

Back up and disaster recovery

• It’s your data.• Responsibility for the

security of your data, your compliance obligations and even the health of your business will sit in the hands of strangers

Page 5: What to look for in a hosted supplier

The processing environment

“There are different kinds of clouds. Some are more secure than others”

Izak Mutlu, CISO Salesforce.com

Page 6: What to look for in a hosted supplier

Flexibility

“Without a contract that’s reasonably well thought out, you really don’t know what level of service to expect and what to do when service doesn’t live up to expectations”

Eric Maiwald, Burton Group analyst

Page 7: What to look for in a hosted supplier

Credibility

“Leased servers in a rented property; financed by a bank loan. We’d certainly throw the switch!”

Matt Wild, Baker Tilly Restructuring and Recovery LLP

Page 8: What to look for in a hosted supplier

Choosing a supplier

The suitability of hosted processing for any business will always be dependent upon that organisations individual requirements.