Transportation Management

An Integrated System

Agenda

About the Company

WebXpress Solution Suite

Transportation Management System

TMS Models

Solution Case: Business Intelligence

About ECFY

Company Snapshot

Genesis

• Private limited company

• Founded in November 2004

• Based at Mumbai

• Development centers at Mumbai & Surat

• Global Presence

Technology

• Web based technologies

• Microsoft technologies

• AJAX, C# .Net, SQL 2005, SSRS

• Mobile: SMS/ GPRS, Windows Mobile

Team Profile

• Business Process consultants

• Training and Process Head

• Project Managers- 9+ years exp

• System & database designer- 6+ years exp

Solution Focus

• Transportation & Fleet Management

• Warehousing

• Supply chain visibility

• E-commerce and Home Delivery

• Business Intelligence

• Devices: Mobile, GPS, RFID/ bar coding

Customer Segment Focus

• Logistics Service Providers (LSPs)

• User of Logistics Services (LSUs)

WebXpress Solution Suite

WebXpress Product Suite

Finance & Accounts | CRM | HRMS

Business Intelligence- Qlikview

DEVICES

Mobile

GPS

Bar Code

RFID

B2B

Integration

EDI

RosettaNet

XML

Allied Services: Managed Web Hosting | Connectivity

Customer Portal

• Tracking

• Invoice

• Payments

• Complaints

• Enquiry

• Contracts

• E-POD

WebXpress Transaction Suite

Fleet Management Transportation WarehousingFleet Management Transportation WarehousingFleet Management Transportation WarehousingFleet Management Transportation WarehousingFleet Management

WebXpress Product Features & Controls

WebXpress TMS features

WebXpress TMS ControlsWebXpress TMS

Controls

Microsoft Excel 97-2003 Worksheet

Why WebXpress?

Lineage

• Promoted by professionals

• From IT and logistics industry

• Global expertise for local needs

Support Infrastructure

• Online Customer Support Portal

• Telephonic and IM support

• Project Management Office

Domain Focus

• Undiluted focus on Supply chain

and Logistics

• Product focus with Services

• Transaction to Analysis

Diversified Customer base

• Start-ups to industry leaders

• LSPs and User industry

• IT challenged to IT mature

The WebXpress Advantage

Proven Solution

• Over 2000 users, 1200 locations,

2 mn transactions per month

• Built in Industry practices

Ecosystem Approach

• One stop solution

• Web hosting to GPS to training

• Enabled through partners

A Technology Solution that works even at the Bottom of the Pyramid

WebXpress Customers

WebXpress is used by

WebXpress Partners

Qliktech Inc

Business Intelligence Solution

www.qlikview.com

Banyan Commerce

EDI Technology Partner

www.banyancommerce.com

Netmagic Solutions

Web Hosting Partner

www.netmagicsolutions.com

Anantara Solutions

Logistics Consulting and Systems Integration Partner

www.anantsol.com

WebXpress

Application+

DatabaseServers

INTERNET

Internet Data Center.

• Branch Offices

• Area Offices

• Hub Centers

PC with Browser- IE 6+

High-speed Internet Link

FIREWALL

Serversat

Transportcompany

Interface System

Users at Transport company

HO personnel

Sys. Admin

Firewall Server

LAN

Transport company HO

Broadband connection

Technical Infrastructure for WebXpress

GPRS connection

Solution Offering: WebXpress TMS

WebXpress TMS Modules

WebXpress TMS

Vendor contracts Online accountsInvoice & payments

Customer contracts

Demand Management

TrackingOperations

Reports

Security management

POD Management

GPS SYSTEM RFID/BAR CODING MOBILE SYSTEM

Customer Self

Service Portal

• Tracking

• Invoice

• Complaints

• Enquiry

• Rates

• E-POD

• Octroi Rcpts

• MIS

3PL/TRANSPORT SERVICE PROVIDER

Type of companies covered by TMS

3PL Provider Manages transportation for end customer

Works with transportation partners for capacity

Dockets booked by transportation partner

Billing to end customer on a back to back contract

Vendor payment based on dockets booked

Transportation Company/ Own

booking by 3PL

Provides his own transportation capacity

May have arrangements with dedicated vendors

Dockets booked by transportation company itself

Billing to end customer on docket booking

Vendor payment based on capacity

Business Models Covered by TMS

Full Truck Load [FTL]

Full Container load [FCL]

Less Than Truck Load [LTL]

Packers & movers [ Re Location]

Tanker movement [ Liquid

Cargo]

Express Cargo Delivery

Parcel Delivery

Local Delivery

Crossing

Movement from customer warehouse to warehouse, without

involving HUBS

Movement of Containerized goods from Port to ICD or ICD

to port

Movement using Transporters hub & spoke network

Movement Services of house hold goods .

Provide tracking from inquiry to shipment delivery

Movement services for Tanker movement & liquid Cargo like

Petroleum product, alcohol, Milk

Committed Time for door to door delivery employing hub &

spoke network

Godown pick-up and delivery with warehousing services

Intra-city Next Day Delivery

Delivery for another transporter, handover to a partner

transporter

Hub and Spoke Model

OPERATIONS• Booking of small parcels and LTL consignments

at branches• Consolidation at hubs• Hub to Hub movement on set routes• Transshipment to destination hubs and then to

branches• Delivery from branches using DRS

FINANCE• Transporter will charge customers for door to

door service• Transporter will deploy/ hire a vehicle capacity

and pay for km. run of vehicle• Transporter will manage all costs of booking to

delivery but charge customer a single amount

Branch 1

C1 C2

Branch 2

C3 C..n

Transshipment Hub

Transshipment Hub

Branch 1

C4 C5

Branch 2

C6 C..n

Full Truck Load Model

OPERATIONS• Booking of Full Truck Capacity• Point to point movement of vehicle from consigner

location to consignee location• No operational usage of transporter’s hubs or branches• Documentation at customer location

FINANCE• Transporter will charge customers for vehicle capacity

for a distance• Transporter will deploy his own vehicle or hire from other

vendors• Transporter may charge additional amount for loading,

unloading, multiple points of pick up and delivery etc.• Transporter may book multiple consignments of same

customer into same vehicle

C1 C1 C1

C2 C3 C4

Multi-point

pickup

Multi-point

delivery

Full Truck Load

Movement

WebXpress TMS - Hub and Spoke Model

Transportation Booking Process

Loading Sheet Preparation

Vehicle Contract

Docket Entry

Manifest Preparation

Pickup Run SheetPreparation

Booking Process

FMS- Trip Sheet Module

Customer Contracts

VendorContracts

Transportation Transshipment Process

Unloading Pre-alert Print

Load in New Vehicle

Manifest Preparation

Transshipment Process

Load in connection vehicle

Stock Update

Loading Sheet Preparation

Vehicle Arrival Update

Vehicle Unloading Report

FMS- Trip Sheet Module

Transportation Delivery Process

Unloading Pre-alert Print

Delivery Process

Stock Update

Delivery Run Sheet Preparation

Vehicle Arrival Update

Vehicle Unloading Report

Delivery Run Sheet Update Track & Trace

FMS- Trip Sheet Module

WebXpress TMS - Full Truck Load Model

Transportation Booking Process

Vehicle Hire Contract

Docket Entry

Manifest Preparation

Booking Process

FMS- Trip Sheet Module

Customer Contracts

VendorContracts

Transportation Delivery Process

Unloading Pre-alert Print

Delivery Process

Stock & Delivery Update

Vehicle Arrival Update FMS- Trip Sheet Module

WebXpress TMS - 3PL Model

3PL Operations Process in WebXpress TMS

En-route Status Update

POD Movement

3PL Docket Entry

Delivery Status Update

Customer Contracts

GPS Data

VendorContracts

Transportation POD Movement

POD Process

POD Scan

POD Forward

Delivery Update

POD Receipt Acknowledgement

POD to Consignor with Bill POD to Next Location

Track & Trace

Invoice Process

Invoice

Bill generation

Docket BookingPOD Arrival & FinalizationDocket Financial Edit &

Finalization

Bill Collection

Bill submission update

Generate MRCheque: Deposit VoucherCash: Receipt Voucher

Update CBS & A/R

Customer Contracts

Contract Features:

• Business Model wise contracts- LTL, FTL, 3PL, IDT, Secondary Movement• Pay basis wise plus Service Wise• Multiple Active Contracts• Single slab, Multi slab, FTL-Capacity based• Rates- Per Kg., Per Ton, Fixed, Fixed + Variable

Contracts are enforced at time of docket entry

This reduces errors and also ensures revenue in line with contracts

Leads to lesser Invoice rejections thus better working capital

Vendor Contracts

Contract Features

• Contracts for long haul, local vendors, BA

• Fixed route, Per Kg., Per Km, Per docket

• Switching between multiple contracts

Contracts are enforced at time of VHC entry/ payments

Reduced mistakes in vendor payment, higher efficiency

Faster vendor payment, better service level from vendors

WebXpress TMS- Key Benefits

Real Time information visibility across Transportation network

Reduction in costs due to• Reduction in data entry time and effort• Measurement of transaction wise profitability• Tighter control on vehicle deployment expenses

Increase in income due to• Ability handle higher work volume with same investment in staff and facility• Better service leading to better customer satisfaction, thus more business• Better information on customers leading to targeted sales effort

Savings in working capital• Smaller and more accurate billing cycle• Faster collections• Daily control on cash & bank across locations

Solution Case: BI on TMS

Problem Statement

Management mandate:

Provide a complete picture of a given customer’s business transactions with Logistics Company.

Analytics Team

Size 2 persons

Qualifications MBA, 3-4 years of experience

Cost to the company Rs. 50,000 pm per person

Per day cost of team Rs. 4000

Work for Analytics Team

Names of top five customers by sales

What are top booking locations and top delivery locations for these customers

Provide number of dockets booked, sales, billing and unbilled for each customer

Provide breakup of sales by Pay Basis, Mode of transport

Show me the breakup by number of dockets, sales in Rs. Lakhs. Also provide % breakup of these.

Show me sales trend over last one year

Show me sale trend for this month and also for previous month

What is my average sales per docket for this customer

What is my yield across pay basis and for individual pay basis

Traditional method using ERP reports

Step 1: Get all customer related reports

• Sales register for last 2 years

• Bill register

• Sales summary- location wise, business type wise, pay basis wise

• Outstanding report

• Time taken: 2 hours

Step 2: Collate information using XLS

• Use pivot tables, filters, macros to get to various out put

• Convert data into charts using chart wizards

• Time taken: 6 hours

Step 3: Present the data

• Prepare a presentation; build in charts, XLS links

• Time taken: 2 hours

Thus, total time taken for ONE customer analysis will be 10 hours. Given learning curve effect, it may not take that

long for next customer analysis.

The Next Level of Analysis

Now, will it be possible for the team to answer all of following questions:

• Please above analysis for a particular ZONE

• Please given analysis for mode=Air and Pay basis=TBB

• Please show data only fro 2008

• Now show data for 2007 and 2006 but not 2008

• Please show data across the years only for Monsoon- that is Jul, Aug and Sep

• Show day wise sales trend for January 2008

• Show data in %, number of transactions and sales in Rs. Lacs

• Show data combined for customer A and customer

In all probability, the team will have to get back to drawing board, ask for more data, redesign charts etc. So at the end of the day management does not have answers to all questions and analysis team’s efforts are only half appreciated.

Analysis using Qlikview

Step 1: Open Qlikview and open Customer Snapshot Analysis

Step 2: Reload latest transaction data

Step 3: Answer questions as put up by management, in full graphical view, in a single dashboard

Total time: 5 minutes

Time available to answer queries: Entire day

Seeing is believing: Data Across Customers

Scenario Building

Shows Analysis for:

• Customer: All names same as similar to- Ingram Micro • Year 2008• Month- Jan to March• South Zone + North Zone• Pay basis- TBB and To Pay• Mode of service: ALL

Show following output

• Shows sales breakup in %• Show Pay basis breakup• Show yield• Show unbilled and billed• Shows daily sales trend• Show top booking and delivery locations

Data for a given customer

Thank You

KEEP IN TOUCH

Headquarters Regional Sales Office

114, Sundervilla, S. V. Road,

Santacruz (West), Mumbai – 400052

+91 93 232 428 02

+91 22 325 735 60

ECFY Consulting Pvt. Ltd.

107, First Floor, Suncity Trade Tower,

Sector–21, Gurgaon – 122001

+91 93 117 363 59

info@webxpress.in www.webxpress.in