Voice Based Agribusiness Solutions

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Voice-Based Agribusiness Solutions


A g r i C o n n e c t

Introduction

DID YOU KNOW That you could reduce the cost of farmer outreach

and increase the productivity of your field staff through a mobility solution?

As the leader in mobile solutions for agribusinesses, Uniphore can help you:

Send personal, automated communication to farmers

Collect real-time information from field-based employees

AgriConnect uses voice and data technology to help agribusinesses reduce costs and expand productivity by automating the collection and dispersal of information across their supply chain.

About This Service

> Inbound: One single interface for raising queries/ complaints and placing orders

> Outbound: Farmers receive outbound voice calls with information customized to their profile, such as

geography and crop cycle

Direct communica-on with Farmers: > Easy and real-time update of field activities using mobile app (field activities updates, farmer registration, etc)

> Image capture of activities and crops

> GPS based farmer and land mapping

Direct communica-on with Agents:

> Web-based platform collecting all field-based inputs, including farmer and field agent inputs

> Customized reports on field agent productivity, farmer outputs, and other metrics

Backend

Benefits of AgriConnect

>  Increased automation of information delivery increases the farmer to agent ratio, making agents more efficient and bringing down human resources costs

>  Automated outbound calls to farmers with relevant information reduces the cost of information dispersal and collection

>  Realtime data collection and transmission for field agents through their mobile applications reduces the amount of travel back to HQ, bringing down costs

Cost Savings:

>  Using voice-based communications expands outreach, overriding language and literacy constraints

>  Personalized services with relevant information increase farmer satisfaction and loyalty

>  By offering a unique and critical services to farmers, increase competitiveness of your company

Enhanced Outreach:


A u t o m a t e d F a r m e r C o m m u n i c a t o n

Enabling Technology: Speech Recognition

Speech Recogni-on is the ability of a program to understand and carry out spoken commands:

>  Background noise cancellation, semantic interpretation, and grammar specification

>  Enables natural, human-like conversations and satisfying interactions.

Uniphore's Speech Recognition technology understands and responds to the particular characteristics and nuances of 14 languages and over 100 Indian dialects.

Capabilities

Farmers record a question, an expert is notified through SMS and records a reply, and the sophisticated response is played back to the farmer

Send personalized voice and SMS alerts to farmers with weather conditions, market prices, input options, etc.

Personalized Farmer Communication

Alerts and Reminders

Query Handling

VoiceNet: Hi Vijay! The weather tomorrow in Kovilpathu is sunny and 42 degrees. What else would you like to know? Vijay: The price of 1 kg of bananas in the Kovilpathu market. VoiceNet: In Kovilpathu, the price of 1 kg of bananas is 35 rupees.

VoiceNet: Hi Vijay! Please record your query. Vijay: My paddy is stunting and exper iencing reduced til ler ing. Its becoming yellow. VoiceNet: Thank you. You will receive an agent’s assistance within 24 hours.

Farmers use speech to navigate a robust information database with important facts about crops, diseases, prices, etc.

Send voice-based surveys to farmers to capture data about important crop information and satisfaction levels

Mobile Surveys

Information Portal

VoiceNet: Hi Vijay! Please tell me what information you’re looking for? Vijay: Government scheme for dairy farmers. VoiceNet: The Government of TN offers a buffalo calves development program to dairy farmers with low milk production in alem, Namakal, Karur, and Tirunelvelli.

VoiceNet: Hi Vijay! Can you please tell me, on a scale of 1 to 5, how much you like the organic fertilizer you bought last month? Vijay: I would give it a 5. It’s much better than the inorganic fertilizer from before. VoiceNet: Thank you for your inputs. We value your opinion.

Capabilities

Establish a personalized, cost-‐effec/ve channel to market your product to customers and

develop engagement programs over

the voice channel

Collect information from farmers over the voice channel, and send personalized tips and

updates through automated outreach

Uses Cases

Value Offering

Contract Farming Agri Extension Services

Input Providers Improve quality of crop production through farmer education, and

enhance the timely provision of input

services

F i e l d f o r c e A u t o m a t i o n

Enabling Technology: mForce

>  Pioneer in Indian Language Speech Recognition and Voice Biometrics solutions on a Cloud (with 2 Patent-pending innovations)

>  Uniquely positioned to cater to the untapped opportunity to serve 900 million mobile subscribers, 70% of whom don’t speak English or use data applications.

>  India’s leading and only provider of commercially used Voice Biometrics platform used for Banking and Payment Transactions.

>  5 years old with over 25 paying customers including large enterprise customers and a Fortune 500 entity; 1.5 millions end user

>  In 2012, Uniphore was the winner of - Gartner’s Cool Vendor Award – 2013 - Deloitte India’s Technology Fast 50 (17th Fastest growing Tech Company in India) - 2012 - Frost & Sullivan’s Entrepreneurial Company of the Year - 2012 - Red Herring’s short-list for its Top 100 Asia Award - 2012

Data Capture

Feature-rich software integrates multilingual speech with standard mobile data (GPRS or 3G) technology to deliver:

>  Easy data capture through inexpensive feature phones – completely eliminating paper-based work-flow

>  Immediate data exchange between field agents & back-end business managers, making decision making easy & rapid

>  Powerful web interface for continuous field agent monitoring, easy dissemination of new forms, and rapid data collation & analysis

>  Seamless integration into existing IT infrastructure, such as CRM & ERP systems

>  Cloud-based deployment – availing a as a pay-as-you-grow service

Realtime Information Transfer

FIELD AGENT with any GPRS-enabled mobile: collects data through mForce

FIELD AGENT with any low-cost, non-GPRS mobile phone: collects data through VoiceNet

>  Text or speech-based form filling >  Across any smartphone platform >  Offline mode of data collection >  Multimedia inputs: Photos, Text, Audio

mForce VoiceNet >  Mul/lingual support in 14 Indian

languages. >  Both inbound and outbound calls >  Speech biometrics >  Voice recording and transcribing

Agribusiness IT Systems


A b o u t U n i p h o r e

Speech-enabled Enterprise Mobility Solutions

>  Pioneer in Indian Language Speech Recognition and Voice Biometrics solutions on a Cloud (with 2 Patent-pending innovations)

>  Uniquely positioned to cater to the untapped opportunity to serve over 900 million mobile subscribers, 70% of whom don’t speak English or use smartphone application.

>  India’s leading and only provider of commercially used Voice Biometrics platform used for Banking and Payment Transactions.

>  6 years old with over 50 paying customers;1.5 millions end users through out enterprise customers

>  In 2012, Uniphore’s accolades so far include: - Gartner’s Cool Vendor Award – 2013 - Deloitte India’s Technology Fast 50 (17th Fastest growing Tech Company in India) - 2012 - Frost & Sullivan’s Entrepreneurial Company of the Year - 2012 - Red Herring’s short-list for its Top 100 Asia Award - 2012


T h a n k Yo u !

For more information, contact us at [email protected]