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Using Network Recording to Maximize Network Performance Management 10DEC 2013 Sonny Singh Sr. Channel Marketing & Alliances Manager

Using Network Recording to Maximize Network Performance Management

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For security deployments and network-centric application deployments, it is critical to know what is happening on the network before, during, and after an incident. Network recording (whether actual packets or netflows) ensures that this information is available after the incident occurred, which takes the guesswork out of diagnosing and resolving critical security breaches and network-centric application performance issues. An emerging tool in Network Performance Management and Diagnostics (NPMD) is network recording and search, which allows network operations (NetOps) staff to identify issues in service and application delivery. In this webinar, we’ll explore why network performance management is crucial in managing functionality and visibility of an organization’s network infrastructure and how Emulex helps address these deployment requirements. We'll also explore what matters most when your applications fail, and share some best-practice insights gleaned from working with customers that run some of the largest and most critical data networks on the planet.

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Page 1: Using Network Recording to Maximize Network Performance Management

Using Network Recording to Maximize Network Performance Management

10DEC 2013

Sonny SinghSr. Channel Marketing & Alliances Manager

Page 2: Using Network Recording to Maximize Network Performance Management

2 Copyright © 2013

Emulex’s Network Visibility Product (NVP) Line

Emulex recently acquiredEndace

Endace: World Leader in network recording & packet capture

10 year history selling Network Visibility

(top-tier customers)

Global reputation for accuracy, scalability & Performance

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3 Copyright © 2013

The Network Age Today

Most enterprises today are critically dependent upon their network to deliver products and services to their customers

Meeting internal and external service level agreements securely is a key part of this responsibility

Getting enough visibility into your network to know you are meeting SLAs and/or avoiding security issues is critical…

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ITSM Challenges Today

Traffic is growing exponentially and networks are moving to 10GbE speeds and beyond

Convergence of multiple types of networks onto single or dual wires

Virtualization of servers can obscure actual sources of traffic

SDNs offer new tools and capabilities, but also obscure overall network traffic flows

Hackers are becoming more sophisticated

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The Cost of Network and Service Interruptions

A measure of the importance of the network to enterprises is the cost of outages to their business

These longer outages are the ones that typically are the hardest to diagnose, fix & verify

*Technologizer: PlayStation Network Outage: Now It’s the Worst One Ever, Right?, May 2011 http://technologizer.com/2011/05/14/when-will-playstation-network-return/

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Endace Network Recording Infrastructure

Network Visibility Headend

Allows EndaceProbe INRs/ODE to scale to 40 and

100GbE

EndaceAccess™Network Visibility

Headend

Endace OpenHosting Platform

(ODE)

High Performance Intelligent Network Recording

Up to 64 TB storageMix of 1 and 10GbE ports

EndaceProbe™ Intelligent Network

Recorder

EndaceFlow™ NetFlow Generator

Appliance (NGA)

Hosting Platform for Monitoring Applications

8x1GbE or 4x10GbE PortsUp to 16 TB internal storage;

Fibre Channel support for SAN

High-Speed NetFlow Generation for 10GbE

Networks

4x10GbE Ports

EndaceProbe: Provides 100% packet

capture on 10Gb Ethernet links

NetFlow Generator: Generate unsampled

netflows from 1GbE/10GbE links

EndaceAccess: Load-balances

40Gb/100Gb links across multiple INRs

Endace ODE: Provide packets for

hosted 3rd party applications

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Endace Value Proposition – Know Your Network!

Know Your Network!

• Network recording (whether packets or netflows) provides the visibility needed to resolve critical security & network-centric applications

Network Recording

• For Security issues, having all of the packets captured is criticalSecurity Issues

• For Applications who depend on the network for performance, having all of the packets or netflows is also criticalPerformance

Requirements

• Record network traffic speeds (up to 100Gb/sec)• Competitive products drop packets (2Gb-3Gb per sec)• Others only sample the data (1 out of 10 packets or netflows captured

Endace Business Benefits

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Investments in Network Health: 4 Categories

1. Prevention

2. Detection

Detect things that may be bad and were missed by prevention tools; generate alerts

Sit in the network and stop known bad things from happening

3. Response

4. Root cause

Help engineers respond to any kind of network-related problem fast

Enable engineers to understand exactly what happened and why

3

4

2

1

NPMAPMSIEM

FirewallWan Ops

NGF

Endace Focus– Speeding Response, Root Cause Analysis and Resolution

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…Yet, There Are Still Holes In The Overall Strategy

Historically, network IT has been reactive in nature

Tool spending has focused on prevention and detection

Spending on tools to improve response times, issue analysis, and network adaptation has lagged

Result: more downtime, longer maximum TTRs

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*Datacenter Dynamics: GREATER COMPLEXITY IS CAUSING MORE DATA CENTER DOWNTIME – SEP,2012http://www.datacenterdynamics.com/focus/archive/2012/09/greater-complexity-causing-more-data-center-downtime-0

“Aberdeen Group: The Cost of Downtime is Rising - FEB, 2012 ***IDC: Realizing Business Value and ROI with Application –Aware NPM – JUL, 2012 http://blogs.aberdeen.com/it-infrastructure/the-cost-of-downtime-is-rising/ http://www.riverbed.com/assets/media/documents/analyst_reports/AnalystReport-Riverbed-IDC-Realizing-Business-Value-and-ROI.pdf

How Bad is The Problem Today?

FC to 10GbETransition

?

“THE INCREASING PRESSURE ON DATA CENTER IT OPERATIONS IS A GROWING COMPLEXITY

DRIVEN BY THE RAPIDLY GROWING NUMBER OF BUSINESS-CRITICAL APPLICATIONS WHICH IN

TURN IS LEADING TO MORE DOWNTIME”

“BETWEEN JUNE 2010 AND FEBRUARY 2012, THE COST PER HOUR OF NETWORK

DOWNTIME INCREASED, ON AVERAGE, BY 65% ”

ABERDEEN GROUP – FEB, 2012**

“THE ENTERPRISE NETWORK HAS NEVER HAD SO MANY BLIND SPOTS”

IDC – 2012***

Datacenter Dynamics– SEP, 2012*

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How Much Network Visibility Do You Need?

The visibility “most” tools provide• Lack of detail needed to resolve

difficult security breaches or application performance issues

The visibility Endace tools provide• See microbursts• Know exactly what data has been

compromised• Identify issues impacting application

performance

Low Definition Network Visibility vs. High Definition Network Visibility

Low Definition• Shows you the overall trends• Great for long-term traffic planning • Geared to identify large deviations from the norm

High Definition • Visibility into the “Action” (microbursts, dropped packets, protocol errors) that underlie the most difficult application performance issues

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Typical Network Visibility Fabric DeploymentsSecOps deployment monitoring both sides of the DMZ; record attacks, ID compromised data

NetOps deployment monitoring north-south traffic; ID inbound/outbound application issues

NetOps deployment monitoring east-west traffic; ID internal application performance issues

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Our Approach to NPM/APM/SEM – Best of Breed

Endace approach enables tailored “best-of-breed” solutions– All tools share data from same secure location in datacenter

– Automated workflow, “pivot to packets” speeds up issue resolution

Lower Investment while Increasing ROI– Only buy what you need, when you need it, where you need it

– Plan and train staff on the tools that fit your situation best

APM App

NPM App

IDS App

HFT App

Endace Capture Appliance10/40/100GbE

EndaceVision Network Search Engine with Fusion Connectors

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The Business Value of Network VisibilitySecurity

Know Your Risks

Unambiguous Forensics Trail

Ensure Corrective Actions Are Effective

Security

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The Business Value of Network Visibility Network Centric Applications

Customer Satisfaction

Decreased Application Downtime

Network-CentricApplications

Avoid Future Network UptimeIssues

NetOps CAPEX/OPEX Savings

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Endace Top Use Cases

Enterprise IT Planning & Enablement

Network/Application Performance Direction

& Resolution Security Analysis

• Bandwidth Planning

• Helping 1GbE applications scale to 10GbE

• Reducing time-to-value on IT initiatives like VDI and SDN

• Smoothing the path to BYOD through network visibility

• Optimizing network resources and identifying bandwidth chokes

• Rapid response to critical network outages

• Troubleshootingintermittent application performance issues fast

• Alerts on bandwidth spikes, microburst and application detection

• Investigating suspected security/data loss issues fast

• Monitoring end user application usage policies on data networks

• Alerts on detection of banned applications

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Summary – Deploy Endace Solutions & Improve Network Visibility, Performance and Security

Faster Time to Resolution for

Difficult Network +

Security Issues

Standalone Network

Recorders Enable Best-

In-Breed Solutions

EnterprisesDeploy Endace

Solutions to Improve

Their Network Availability &

Security

Let Emulex Help You Improve

Your Network’s Performance

Endace Network Visibility Solutions

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