Transforming operations into devOps iteratively

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  • | @dataloopio |

    Monitoring for Online Services

  • Obligatory about me slide..

    SysAdmin by day Rubbish developer by night

    Always worked in software companies

    Always worked for SaaS companies and those transforming

    Started DevOps at Alfresco Software

    Managed DevOps at Hive Home

  • Why?

  • What does Operations look like?

  • What does DevOps look like

  • The Process

    Change Behaviours We always do it like This is the way my Granpappy taught me In a land far far away

    Change Interactions But Jim wouldnt respond to my e-mail After I told him how wrong he was he didnt seem interested in helping It must be a code issue

    Change Perceptions Operations let it go down again! The Development team write buggy code QA never tests it properly

  • Changing Behaviours

  • Step 1: Break their wills.

  • Step 2: Could we ?

  • Step 3: Wouldnt it be cool if.

    It is only when we push ourselves that we know


  • Changing interactions

  • Step 1: Move people

  • Step 2: Its Our product

  • Step 3: One team, One goal

  • Change Perceptions

  • Step 1: Get facts

  • Step 2: Make successes public

  • Step3: Make Failures public

  • Youre Done

  • Not Really!

  • Q&A