Training catalogue

Phone 03 9554 6000Freecall 1800 334 684

1 Fairborne Way, Keysborough VIC [email protected]

www.designwyse.com.au

Phone 03 9554 6000Freecall 1800 334 684



Training Catalogue

Training Catalogue

Training at DesignwyseDesignwyse is an Apple Authorised Training Centre. Whether you are deploying iPads in a school environment or learning the latest in Apple systems for business, we offer an array of training options which will serve your needs.

At Designwyse we offer state of the art training facilities onsite and also the option of training in-house at your business or educational environment.

Have a look through the current courses listed in this Catalogue. All courses are run by our experienced Apple Certified Trainer,Richard Gynes.

Richard Gynes, MSc, is an Apple Certified Trainer and Apple Certified Technical Co-ordinator 10.8, who has over 25 years experience.

Designwyse runs current courses that reflect the changing requirements of business and education in today’s market.

Contents

Course Name PageApple Certified Mountain Lion 101 OS X Support Essentials 10.8 3Apple Certified Mountain Lion 201 OS X Server Essentials 10.8 4iPad & iPhone Deployment 5iBooks Author 6iPad Basics 7iPads in the Classroom for Primary Teachers 8Macs for Windows Techs 9Mac Deployment 10iOS 7 Update & iOS Device Management Upgrade 11Apple Certifications & Examinations 12Custom Training Packages 13Training Schedule 13

Below are listed the courses we are running over the next few months and the page of their course description in this catalogue.

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Course DescriptionsApple Certified Mountain Lion 101 OS X Support Essentials 10.8

3 Day Training Course$1495 inc gst2 + $1295 inc gst - * (2 people booked or 2

or more course bookings for 3 day Apple Certified Courses)

About this Apple Certified Course:OS X Support Essentials is a three-day, hands-on course that provides an in-depth exploration of troubleshooting on OS X Mountain Lion. This course is designed to give you a tour of the breadth of functionality of OS X Mountain Lion and the best methods for effectively supporting users of OS X Mountain Lion systems. The course is a combination of lectures and hands-on case study exercises that provide practical real-world experience.

Who should attend:• Help desk specialists, technical coordinators,

service technicians, and others who support Mac users

• Technical support personnel in businesses that use Mac computers

• Technical coordinators or power users who manage networks of computers running OS X — such as teachers and technology specialists who manage networks or computer labs

About the Trainer:The course is run by Richard Gynes, MSc, Apple Certified Trainer, Apple Certified Technical Co-ordinator 10.8, who has over 25 years experience.

Course Specifics:Price: $1495 inc gstTime: 9.30 am to 4:30 pm (3 day course)Lunch: Lunch & refreshments are provided.Location: 1 Fairborne Way,

Keysborough, VIC 3173Bookings: [email protected]: Your Account Manager or the Sales

Team at Designwyse

Prerequisites:Knowledge of OS X and basic computer navigation.

You will Learn:• The troubleshooting process and how to

become more efficient with available tools and resources

• Features and functionality of OS X Mountain Lion, including how to find additional information

• How to prepare for Apple Certified Support Professional (ACSP) 10.8 certification

Course Outline:

Part 1: InstallationPrepare and partition the drive, install OS X Mountain Lion, use the installer log files to verify a successful installation, configure OS X Mountain Lion with the Setup Assistant, update software with Software Update and Installer, tips and techniques for troubleshooting an installation problem.

Part 2: User AccountsCreate and manage user accounts, create and manage administrator accounts, locate directory attributes, security, password selection, Keychain, and FileVault.

Part 3: File SystemsFile systems supported by OS X Mountain Lion, file and directory ownership and permissions, Disk Utility and file repair, using the command line for file management.

Part 4: Data ManagementThe root volume, file system layout, preferences, frameworks, file types unique to OS X Mountain Lion (i.e., resource forks and packages), Spotlight, file archives, disk images, archiving and restoring data with Time Machine, managing backup data, how to access the data outside of Time Machine.

Part 5: Applications and ProcessesApplications supported in OS X Mountain Lion, applications created with different developer APIs, the UNIX concept of a process, the relationship of processes and applications, tools to monitoring and managing processes, application preferences, troubleshooting, Boot Camp.

Part 6: Network ConfigurationBasic networking configuration, TCP/IP networking, Ethernet, AirPort, multiple network connections, appropriate use of network locations, isolating and troubleshooting network elements.

Part 7: Network ServicesConnecting to common network resources, Network Users accounts with Directory Services, AFP, SMB, SSH, FTP, and WebDAV connections, Bonjour, NetBIOS, the network browser, isolating client software issues from network issues. Enabling network services on a OS X Mountain Lion client, peer-to-peer collaboration, sharing files between Macs and Windows, sharing web documents, screen sharing, firewall as well as techniques to isolate server issues from client and network issues.

Part 8: Peripherals and PrintingConnecting peripherals to a Mac, cabling, connections, device drivers for common peripherals, managing printers, print-job management, printer PPDs and PDF workflow, techniques for isolating cabling, driver, or application issues.

Part 9: System StartupTroubleshooting boot issues with a Mac at startup, phases of the startup process, which part of the system is active during each phase, issues that can arise, automatic process launching with launched and login window startup items.

Also Included:Students will receive the print book and electronic book bundle of OS X Support Essentials: Supporting and Troubleshooting OS X Mountain Lion by Kevin M. White and Gordon Davisson to keep.

Please note: Cancellation fees apply.

Free 10.9

Mavericks

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Training Catalogue

Apple Certified Mountain Lion 201 OS X Server Essentials 10.83 Day Training Course$1495 inc gst2 + $1295 inc gst - * (2 people booked or 2

or more course bookings for 3 day Apple Certified Courses)

About this Apple Certified Course:OS X Server Essentials is a three-day course designed to give technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses OS X Server on Mountain Lion. Students learn how to install and configure OS X Server to provide network-based services, such as file sharing, web and wikis. Tools for efficiently managing and deploying OS X are also covered. The course is a combination of lectures and hands-on case study exercises that provide practical real-world experience.

Who should attend:This course is designed for help desk specialists, technical coordinators, and entry-level system administrators who implement and maintain networks using OS X Server.


Course Specifics:Price: $1495 inc gstTime: 9.30 am to 4:30 pm (3 day course)Lunch: Light lunch provided.Location: 1 Fairborne Way,

Keysborough, VIC 3173Bookings: [email protected]

Contact: Your Account Manager or the Sales Team at Designwyse

Prerequisites:This technical level course requires a good understanding of IT terminology and skills. Experience with Apple Macs is required. Server level administration experience or attendance at the Mac Mountain Lion 10.8 Help Desk Course.

You will Learn:• The features and functionality of OS X Server

on Mountain Lion• How to configure essential services on OS X

Server on Mountain Lion• How to use OS X Server tools to monitor and

troubleshoot services• Effective use of OS X Server to manage a small

network of Macintosh computers and users• How to manage access to files and services• How to prepare for Apple Certified Technical

Coordinator (ACTC) 10.8 certification

Course Outline:

Part 1: Configuring and Monitoring OS X Server• Installing OS X Server• Providing DNS• Exploring the Server App• Configuring SSL• Using Status and Notifications• Backing Up Mountain Lion Server

Part 2: Configuring Accounts• Managing Local Accounts• Configuring Open Directory services• Managing Local Network Accounts

Part 3: Managing Devices with Configuration Profiles• Configuring OS X Server to Provide Device

Management• Managing with Profile Manager

Part 4: Providing File Services• Providing File Sharing Services• Understanding File Access

Part 5: Implementing Deployment Solutions• Leveraging NetInstall• Implementing Software Update Service

Part 6: Providing Network Services• Hosting Backups with the Network Time

Machine Service• Providing Security via the VPN Service• Providing DHCP Service• Hosting Websites

Part 7: Using Collaborative Services• Providing Mail Services• Configuring the Wiki Service• Implementing Calendar Service• Providing Messages Service• Configuring Contacts Service

Also:Students will receive the print book and electronic book bundle of OS X Server Essentials: Using and Supporting OS X Server on Mountain Lion by Arek Dreyer and Ben Greisler.


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Free 10.9

Mavericks

Update Course

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iPad & iPhone Deployment


or more 2 day course bookings)

About this course:The iPad and other iOs devices like the iPhone are exciting, innovative devices that have presented ICT staff with a few challenges with regards to deployment and management.This course is designed to show technical staff and power users how iPads, iPhones and iPod touches can be imaged (or not), deployed and managed within an organisation. This is a practical hands on course where you will undertake exercises to reinforce the taught theory and use management software including Mountain Lion Server to create iOS profiles and deploy them.

Who should attend:Administrators, management, ICT staff and education technicians who need to deploy and manage groups of iPads, iPod Touches or iPhones.


Course Specifics:Price: $545 inc gst ($495 Education)Time: 9.30 am to 4:30 pm (2 day course)Lunch: Light lunch provided.Location: 1 Fairborne Way, Keysborough, Vic 3173Bookings: [email protected]: Your Account Manager or the Sales Team at Designwyse

Prerequisites:This technical level course requires a good understanding of IT terminology and skills. Experience with iOS device(s) such as an iPad or iPhone is required. Server level administration experience would be helpful but not essential. An iPad will be provided for the duration of the course.

You will Learn:

iOS DevicesOverview of iOS devices that can be managed: iPad, iPhone, iPod Touch. Their similarities and differences.

Deploying software to an iPadYou will learn how to deploy software through iTunes, Apple Configurator and MDM. We will look at mass deployment.

iOS App LicensingA look at licensing and retention of ownership by the institution for iOS app deployment.* VPP codes and leasing software

Device Management:• Device management, what can and what

cannot be managed now on iPads, iPod Touches or iPhones.

• Preventing the user from adding additional software or deleting software on devices.

• Resetting passwords• Enforcing encrypted backups

Profile Deployment & Security Certificates:• You will deploy iOS profiles and security

certificates.

Management Strategies:• Management strategies, remote lock and

wipe.• Mobile Device Management (MDM) software

suites will be examined and compared.

Documentation, Links and Software Used:• Documentation with links to further reading

and resources will be provided.• Software you will use – Apple iOS, OSX ,

iTunes, Apple iPhone configuration utility, Apple Configurator, Mountain Lion Server profile manager.


Training Catalogue

iBooks Author



About this Course:iBooks Author is a free application for Apple Macintosh computers which allows you to combine slideshows, text, photos, video, audio, 3D objects and self review quizzes. In this practical course you will create your own iBooks Author Manual as an iBook.

The course covers basics like adding photos and video, flowing text, inserting new chapters, and previewing and exporting your iBook to an iPad. You will learn which fonts you can safely use in iBooks Author, how to customise layouts, use master objects, slideshows and quizzes. You will see how to distribute free and paid iBooks. You will take your own electronic manual and resources guide away with you.

Who should attend:Any authors and teachers who wish to self publish. Trainers, other educators, sales staff, administrators who wish to distribute learning materials or information in a rich multimedia format for iPads.


Course Specifics:Price: $345 Inc Gst ($295 for 2 or more bookings)Time: 9.30 am to 4:30 pm (1 day course)Lunch: Lunch and refreshments provided.Location: 1 Fairborne Way, Keysborough, Vic 3173Bookings: [email protected]: Your Account Manager or the Sales Team at Designwyse

Prerequisites:This user level course requires a reasonable level of laptop or desktop skill. Experience with an iOS device such as an iPad, iPhone or iPod Touch would be useful. An iPad and a Mac computer will be provided for your sole use for the duration of the course.

Course Outline:

Quick Overview• Overview of iBooks Author• Quickly create a book from source material and

learn hoe to use a template• Preview the “quick” iBook on an iPad

In Depth• Create a cover and add an intro movie

• Chapters, sections, pages• Text and styles• Media browser, images and layout• Alignment, text, objects• Layouts, templates and custom templates• Master objects• Creating galleries of photos• Adding video, audio, presentations• 3D objects• Interactivity• Adding weblinks

Publishing an iBook• Free distribution methods• Paid distribution – what’s required.


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Phone 03 9554 6000Freecall 1800 334 684



iPad Basics



About this course: Have an iPad and not sure how to make the best use of it? The aim of this course is to explore the use of the Apple iPad mobile device for personal or business use.

Hands on activities will make you familiar with using the iPad, setting up email, sending and receiving documents, adding apps and backing up the iPad.

You will see how to print from your iPad and how to use a TV or projector to show your presentations and photographs.

Who should attend: Anyone who is new to the iPad or iPhone , iPod touch. The aim is to get you started with using your iPad.

About the trainer: The course is run by Richard Gynes,MSc, Apple Certified Trainer, Apple Certified Technical Co-ordinator 10.8, who has over 25 years experience.

Hands-On Course Outline:

Introduction to your iPad • Buttons and settings• Gestures – finger swipes and shortcuts• Keyboard navigation and shortcuts

Using your iPad• Navigating around your iPad• Editing text, dictating text, managing objects

& importing graphics• Using office style applications• Email• Notes

Apple IDs & iCloud• Obtaining an Apple ID. • Why to use iCloud, or not.• App purchasing.• ebooks & iBooks.

Backing up your iPad• Backing up your iPad to iTunes or iCloud

Projection and Printing• Printing from your iPad, presenting, how

to use a TV or projector to show your presentations and photographs.

File and Data Transfer• Moving files through iTunes, iCloud, and

apps. Web based storage. Local file server access.

Apps and Applications we will useiTunes, iBooks, Pages, Numbers, Keynote, Camera, FileExplorer and GoodReader.

Intended outcome:A confident iPad user with basic iPad skills.


Training Catalogue

iPads in the Classroom for Primary School teachers1 Day Training Course$345 inc gst2 + $295 inc gst - * (2 people booked or 2


About this Course:Get the most out of your school iPads. The aim of this practical course is to explore the use of the Apple iPad mobile device in your classroom. Hands-on activities will be undertaken and different styles of use will be discussed. We will use a wide range of apps to develop a range of strategies to incorporate writing, storytelling, numeracy, mind-mapping, publishing, recording and creating video and music on the iPad in your lessons. There will be a collaborative sharing session where participants can exchange favourite apps and lesson ideas.

Managing students’ work, file storage, sharing work, both in the classroom and more widely will be covered. Physical management, syncing and recharging, printing, wired or wireless projection and using the Apple TV will be demonstrated and practiced.

Who should attend:Primary school teachers of all year levels and librarians who wish to explore or extend their knowledge of iPad use and management in the classroom or library.


Course Specifics:Price: $345 Inc Gst ($295 for 2 or more bookings)Time: 9.30 am to 4:30 pm (1 day course)Lunch: Lunch and refreshments provided.Location: 1 Fairborne Way, Keysborough, Vic 3173Bookings: [email protected]: Your Account Manager or the Sales Team at Designwyse

Prerequisites:This user level course requires a basic level of laptop or desktop computer skill. Experience with an iOS device such as an iPad, iPhone or iPod Touch would be useful. An iPad and a Mac computer will be provided for your sole use for the duration of the course.


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Phone 03 9554 6000Freecall 1800 334 684



Macs for Windows Technicians1 Day Training Course$345 inc gst2 + $295 inc gst - * (2 people booked or 2


About this Course:This practical hands on course aims to train attendees in connecting Macs to Windows servers and client computers. Attendees will try several different ways to do this and will see their results.

Exercises include exploring methods of authenticating to Active Directory and seeing the option of managing Macs, with an OS X server. We will also look at printing from Macs in a Windows environment. Note that this course is not in-depth training on OS X Server.

Who should attend:IT Administrators with Windows, or Linux/Unix, experience wishing to learn how to integrate Macs with Windows. Also Mac Administrators and advanced users wishing to learn Windows integration and managed computer accounts for Mac OSX.


Course Specifics:Price: $345 Inc Gst ($295 for 2 or more bookings)Time: 9.30 am to 4:30 pm (1 day course)Lunch: Lunch and refreshments provided.Location: 1 Fairborne Way, Keysborough, Vic 3173

Bookings: [email protected]: Your Account Manager or the Sales Team at Designwyse

Prerequisites:Some Mac OS X knowledge or Windows technical support experience.

You will Learn:

Accounts• Configuring a Mac to Connect to a Network

Account Server• Using Network Accounts

File Sharing• Connecting to File Servers• Personal File Sharing

Email, Calendars, and Contacts• Mail, Contacts & Calendars, Preferences

Security• User Account Security, System Security,

Network Security

Printing & Messaging• Connecting to a USB Printer, Set Up a Printer

to Print Wirelessly, Printing to a Network Printer, Specify Your Printer’s Features, Share Your Printer

• About iMessage and iOS Devices, About Jabber Accounts, Configuring Messages, Chat on Your Local Network

Data Management• Backup Migrating Data from Windows to a

Mac, Backing Up Data,

Cross-Platform Compatibility • Running Windows on a Mac

Client Management • Open Directory – Active Directory- MCX

Settings• MCX settings – copying MCX settings or

Profile Management, OpenDirectory or Profile Manager to manage computers and users


Training Catalogue

Mac Deployment



About this Apple Certified Course:This course is an intensive and practical course for those who need to roll out computer images, and post imaging software install packages to their client Mac computers. All elements of the course are covered as practical hands on exercises in the training room. We will use 3rd party tools such as DeployStudio, Munki, and Apple’s own Mac Server tools. We will look at commercial software options. Deployment management and planning will be covered.

Who should attend:

Staff responsible for deploying, maintaining and managing Apple Macintosh Computers: network admins, Mac admins, desktop support staff.


Course Specifics:Price: $545 inc gst ($495 2+)Time: 9.30 am to 4:30 pm (2 day course)Lunch: Light lunch provided.Location: 1 Fairborne Way, Keysborough, Vic 3173Bookings: [email protected]: Your Account Manager or the Sales Team at Designwyse

Prerequisites:

This technical level course requires a good understanding of IT terminology and skills. Experience with Apple Macs is required. Server level administration experience or attendance at the Mac Mountain Lion 10.8 Help Desk Course.

You will Learn:All necessary equipment will be provided for the duration of the course.

• Set up of Mac Mountain Lion OS X Server• Netboot and DeployStudio• DNS and DHCP requirements• Creation of netboot images• Creation and deployment of images• Set up of automated workflows & automated

AD & OD binding• Setting of Firmware Password & other post

install scripts• Automatic disc partitioning• Imaging• Dual/triple booting of the Mac• Point-cast and multi-cast deployment.


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Phone 03 9554 6000Freecall 1800 334 684



iOS 7 Update & iOS Device Management Upgrade



About this Apple Certified Course:Many of the key changes in iOS 7 are to do with management of iOS devices, iPads, iPhones, Apple TVs and iPods. Many changes are being made to the iOS operating system with IT administrators, schools and companies in mind. This one day practical course will explore and explain the many new features.

Who should attend:This class is for managers, system administrators and IT staff, and teachers who are purchasing, implementing or maintaining iPads, iPhones and other iOS systems and who are already very familiar with iPads, iPhones or other iOS devices.


Course Specifics:Price: $345 inc gstTime: 9.30 am to 4:30 pm (1 day course)Lunch: Lunch & refreshments are provided.Location: 1 Fairborne Way,

Keysborough, VIC 3173Bookings: [email protected]: Your Account Manager or the Sales

Team at Designwyse

Prerequisites:Familiarity with iPads or iPhones use.

You will Learn:This one day course will cover changes in iOS 7 on iPads and iPhones and other iOS devices. These new features will be explained and explored: • iOS 7• New deployment procedures• New options in management of devices• App software management and distribution• Supervised Mode and MDMs• New software purchasing and licensing

arrangements• iBooks• AirDrop• Free Apple Software for new devices• Reducing your Internet bandwith usage for

iOS devices with app caching


Training Catalogue

Apple Exams at Designwyse

The benefits of certification include

• Recognition of your technical expertise• Visibility in a competitive marketplace• Having your certifications listed on the Apple

Certified Professionals Registry• Gaining a personalised certificate• Having an Apple certification logo to display.

What do we Offer?We offer you all Apple exams, IT or Pro, with the exception of Apple hardware (ACMT) exams .

Exam only?You can also take your Apple certification exams at Designwyse even if you have not attended training at Designwyse.

PreparationThe best way to prepare the Mountain Lion 101 OS X Support Essentials for 10.8 and Mountain Lion 101 OS X Support Essentials 10.8 IT exams is to attend instructor led training where you will do hands on practical exercises.http://www.designwyse.com.au/training-at-designwyse/

PriceThe cost of an Apple Certification exam is $220 inc GST.

RequirementsA minimum of 48 hours notice is required, prior to the exam. You will need an Apple ID for the Apple Certification Record System, that only you use, to take an exam. If you already have an Apple ID for the ACRS please bring your details, username and password to the exam.

If you do not, it will be possible to set one up prior to the exam if you have web access to an email account or you can create one now:http://appleid.apple.com/

Retaking ExamsIn the event it is necessary for you to retake an exam (we hope not) then a minimum of 7 days (i.e. 7 x 24 hours) must elapse before you may retake.

BookingCall Designwyse on 1800 334 684 to make your booking or make an online booking request at www.designwyse.com.au

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Made To Measure: Customised Training Packages from Designwyse

Confirmed courses running at Designwyse over the next few months

Expert KnowledgeDrawing upon expert knowledge and industry experience, Designwyse is able to offer comprehensive beginner to advanced level training in Mac and iOS hardware and software for iPhone and iPad. Course SpecificsHand pick elements of relevance from our existing course structure, or request new content. For example your business may be moving into using wireless mobile devices such as iPads, and Designwyse can put together a training package that can educate and support your staff in usage, maintanance and connectivity.

MaterialsWe train on iPads and Macbooks and can cater for large groups at our Keysbourough Training Facility. We can also come to you.

Start Date Course title Days Cost

Monday, 30 September 2013 Mountain Lion 101 OS X Support Essentials 10.8 3 $1495 / $1295*

Thursday, 3 October 2013 iPad Basics 1 $345 / $295*

Friday, 4 October 2013 iPads in the Classroom for Primary Teachers 1 $345/ $295*

Wednesday 23 October 2013 iPad and iPhone Deployment 2 $545 / $495*

Monday 28 October 2013 iBooks Author 1 $345 / $295*

Tuesday, 29 October 2013 iOS 7 Update & iOS Device Management Upgrade 1 $345 / $295*

Wednesday, 6 November 2013 Mountain Lion 101 OS X Support Essentials 10.8 3 $1495 / $1295*

Monday, 11 November 2013 Mountain Lion 201 OS X Server Essentials 10.8 3 $1495 / $1295*

Monday, 18 November 2013 iPad Basics 1 $345 / $295*

Tuesday, 19 November 2013 iPads in the Classroom for Primary Teachers 1 $345 / $295*

Wednesday, 27 November 2013 iPad and iPhone Deployment 2 $545 / $495*

Wednesday, 4 December 2013 iBooks Author 1 $345 / $295*

Wednesday, 11 December 2013 Mac Windows Integration 1 $345 / $295*

* 2 people booked or 2 or more course bookings for courses with the same number of days

Training Catalogue

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