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Training Catalogue
2015
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ABOUT ASTELLIA
Astellia is a leading provider of network and subscriber intelligence enabling mobile operators to drive customer experience and business performance.
Astellia’s vendor-independent real-time monitoring and troubleshooting solution covers end-to-end 2G, 3G and 4G from radio access to core network.
Astellia’s scalable products and expert services address the needs of operators’ full value chain: CEM, network performance, customer care, marketing and commercial.
Leveraging its experience gained through 5,000 audits carried out globally and its partnership with more than 200 operators, Astellia brings service providers actionable mobile intelligence designed to deliver first class services, improve network performance and maximize revenues.
Headquartered in France, Astellia has a worldwide presence with offices in Brazil, Canada, India, Lebanon, Russia, Singapore, South Africa, Spain and USA.
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NETWORK & SUBSCRIBER INTELLIGENCE
Nova is Astellia’s real-time monitoring and troubleshooting solution for multi-vendor and multi-technology mobile networks (2G, 3G, 4G). Nova brings unique network and subscriber intelligence to improve customer experience and mobile operators' business performance, optimize end-to-end network performance, service quality and enhance subscriber satisfaction (Net Promoter Score). Nova provides operators with capabilities to detect, correlate, analyze, report and troubleshoot issues related to network performance, handset behavior and subscriber usage. Nova meets Operations & Engineering's requirements, but also those of Customer Service, Marketing & Commercial teams.
Astellia’s solution also offers a wide range of associated services such as audits (CEM, performance, revenue assurance, fraud detection...), product customization to ensure the solution fits operators’ processes and decision paths as well as training sessions.
CUSTOMER
VALUECOMMERCIAL
• Increase HVC revenues
• Manage SLAs
• Value your customers
MARKETING
• Create offers adapted
to customers’ usage
• Increase revenues
CUSTOMER
SERVICE
• Handle complaints efficiently
• Reduce churn risk
• Increase customer satisfaction
NETWORK OPS
& ENGINEERING
• Optimize E2E network QoS with
independent & reliable metrics
• Reduce CAPEX & OPEX
CONSULTINGSERVICES
Assessment with recommendations (CEM, performance, swap, …)
SYSTEMADMINISTRATION
Astellia solution
administration
outsourcing
TRAINING
Skill transfer:
Analysis methodology,
2G, 3G, 4G technologies
CUSTOMIZATION
Analysis Query,
KPI and dashboards
customization
MONITORING
SOLUTION
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ASTELLIA TRAINING CENTER
Astellia provides year round training opportunities, either at customer premises or at Astellia’s offices. This allows customers’ employees to gain the knowledge and skills required for their particular area of expertise. They can choose from a wide range of training courses and formats:
TELECOM TRAINING
In the fast-paced telecom industry good knowledge of the specificities of wireless network technologies is an important competitive advantage. Telecom Trainings provide trainees with a clear understanding of the latest developments in mobile technologies. As Astellia’s instructors spend the major part of their time carrying out consulting services, their classes are illustrated with real customer case studies from over the world.
These telecom trainings are addressing the following topics:
- 2G, 3G,4G technologies
- Radio, Access, Core networks
- Signalling, User Plane, Protocols
Objectives: Update knowledge and skills on mobile network technology evolutions
PRODUCT TRAINING
Astellia provides tailor made methods to leverage use of the entire Nova suite for both Astellia’s solution administrators and users. Courses combine lectures, customer case-studies and practical exercises for trainees to leave with the knowledge they need to accelerate adoption, lower administration costs and impact business results. Thanks to these product trainings operators will maximize their Nova solution investment.
Product trainings focus on:
- Product description: user interface, feature, menu navigation...
- Product usage: optimization methodology, tricks & tips, dashboard & metrics creation...
Objectives: Take full advantage of the Astellia solution
This document provides the list of generic telecom & product training sessions as well as a brief summary of their contents. Customized training sessions can be defined to fit perfectly specific needs.
For more information, please contact us!
Email: [email protected]
Tel: +33 299 048 060
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Table of contents
Telecom Training ................................................................................................................. 7
LTE/EPC Overview ......................................................................................................................................... 8
LTE Radio Interface ........................................................................................................................................ 9
LTE Radio Optimization ............................................................................................................................... 10
LTE/EPC Signalling & Protocols ................................................................................................................. 11
UMTS Overview ............................................................................................................................................ 12
UMTS Radio Optimization ........................................................................................................................... 13
UMTS Signalling & Protocols ...................................................................................................................... 14
GPRS Signalling & Protocols ...................................................................................................................... 15
GSM Signalling & Protocols ........................................................................................................................ 16
Introduction to mobile networks .................................................................................................................. 17
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User Training ..................................................................................................................... 18
Nova Customer Analytics ............................................................................................................................. 19
Nova Care ...................................................................................................................................................... 20
Nova EPC ....................................................................................................................................................... 21
Nova Usage Analytics .................................................................................................................................. 22
Nova Core CS ................................................................................................................................................ 23
Nova UMTS .................................................................................................................................................... 24
Nova RAN Optimizer .................................................................................................................................. 245
Nova Explorer ................................................................................................................................................ 26
Nova Alerter ................................................................................................................................................... 27
Roaming RAN ................................................................................................................................................ 28
Packet Service Monitoring ........................................................................................................................... 29
Cigale Core CS .............................................................................................................................................. 30
Cigale GSM .................................................................................................................................................... 31
Cigale GPRS .................................................................................................................................................. 32
Cigale Iu .......................................................................................................................................................... 33
Cigale Iub ....................................................................................................................................................... 34
Cigale Abis ..................................................................................................................................................... 35
Cigale eUTRAN ............................................................................................................................................. 36
T&A User ........................................................................................................................................................ 37
VIP Care User ................................................................................................................................................ 38
Administrator Training ...................................................................................................... 39
Nova Solution Administration ...................................................................................................................... 40
Neptune .......................................................................................................................................................... 41
Ocean .............................................................................................................................................................. 42
Astellia Solution Administration ................................................................................................................... 43
T&A Administration ....................................................................................................................................... 44
Manta .............................................................................................................................................................. 45
VIP Care Administration ............................................................................................................................... 46
Telecom Training
s
Training Center
Telecom
LTE/EPC Overview
8
Duration
2 days
Number of participants
12
Technical level
Pre-requisites
Basic UMTS knowledge
Who should attend?
Telecom engineers, consultants and managers who want to get the basic knowledge to understand the architecture, procedures and services of LTE/EPC networks
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
Covering LTE technologies, this course provides a solid basis for those who
need to understand the global system behavior, including network architecture
evolution, functionalities of each network elements and LTE procedures
description.
This course also examines the evolving role of LTE (including its capabilities,
strengths and limitations) and provides a strong LTE background with a global
description of the LTE network and evolutions (VoLTE, LTE Advanced)
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Understand the main evolutions from 3G to LTE
- Describe the LTE network architecture
- Describe and understand the principles of Qos and bearers management
- Describe and understand LTE air interface
- List the main services offered by LTE network
- List the different channels and understand the associated mapping
- Describe and understand the main procedures
- Describe the mobility features supported by LTE
COURSE OUTLINE
- LTE description
- LTE/EPC network architecture
- QoS and Bearers management
- Radio interface description
- Services in LTE
- Voice Over LTE description
- Channel description and mapping
- Basic procedures
- LTE Advanced description
Table of contents
Training Center
Telecom
LTE Radio Interface
9
Duration
3 days
Number of participants
12
Technical level
Pre-requisites
Good knowledge of radio basics and EPS system architecture.
Who should attend?
LTE RF design, performance, and optimization engineers.
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
This is a detailed two-day course containing all the relevant information required
for telecommunication professionals wanting to learn about the LTE radio
interface. It provides detailed information about the evolved radio access interface,
e-UTRAN.
The course covers different aspects of LTE air interface through seven sections
from radio interface overview to deep explanation of both uplink and
downlink operations.
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe the e-UTRAN architecture and explain in details roles of
different nodes
- Understand different protocols of LTE air interface (RRC, PDCP, RLC,
MAC and Physical layer)
- Master different e-UTRAN procedures (acquisition, random access,
DL/UL transmission)
- Identify LTE mechanisms to enhance performances such as MIMO, CQI
and HARQ
- Identify different mobility and power control procedures
- Describe the different features associated to the LTE advanced
COURSE OUTLINE
- LTE architecture Overview
- Air Interface protocols
- LTE Air Interface Essentials
- System Acquisition and Access
- Downlink Operations
- Uplink Operations
- Mobility and Power Control
- LTE Advanced
Table of contents
Training Center
Telecom
LTE Radio Optimization
10
Duration
2 days
Number of participants
12
Technical level
Pre-requisites
LTE air interface basics and RF optimization principles.
Who should attend?
LTE RF design, performance, and optimization engineers.
.
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
This LTE Radio Optimization course provides knowledge and skills needed for
successful delivery of LTE network optimization activities.
Through five sections, the course provides a deep understanding of LTE radio
optimization from identifying performances degradations to how to enhance
network quality by taking appropriate optimization step.
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- List LTE RF Optimization Objectives
- Understand RF Optimization Process
- Define LTE RF KPIs and map them to RAN counters
- Tune LTE radio parameters
- Master how Radio Optimization in LTE helps to trouble shoot and improve
defined KPIs
- Analyze KPIs, investigate degradations and enhance network quality
- Deep understand SON features and their impact on network KPIs
COURSE OUTLINE
- RF optimization process
- LTE RAN KPIs
- LTE RAN parameter tuning
- LTE troubleshooting use cases
- LTE SON optimization
Table of contents
Training Center
Telecom
LTE/EPC Signalling & Protocols
11
Duration
2 days
Number of participants
12
Technical level
Pre-requisites
Basic knowledge on LTE/EPC network architecture
Who should attend?
Telecom engineers, consultants and managers who want to get in depth knowledge on LTE/EPC signalling procedures and associated protocols
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
This course provides to the participants a detailed description of all the protocols
used on the different interfaces of a LTE/EPC network.
All main procedures between mobile station and network are described from end to
end and step by step. For each procedure, this presentation is associated to a list
of case studies showing some examples of failures.
This training will be delivered by one of the Astellia experts who have
accumulated a large experience thanks to the different audits they have
performed on many mobile networks all over the world.
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe the architecture of a LTE/EPC network and the main function of each network element
- List the different protocols; identify their location in a LTE/EPC network.
- Describe the characteristics and function of each protocol
- Explain the different steps of the main procedures
- Perform investigation on typical failure cases
COURSE OUTLINE
- LTE/ EPC network architecture overview
- Protocols in a LTE/EPC network
- Signalling procedures
- Case studies
Table of contents
Training Center
Telecom
UMTS Overview
12
Duration
2 days
Number of participants
12
Technical level
Pre-requisites
Basic GSM and GPRS knowledge
Who should attend?
Telecom engineers, consultants and managers who want to get the basic knowledge to understand the architecture, procedures and services of 3G networks
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
3G systems and services have a significant impact on the mobile
telecommunication industry. Covering 3G technologies, this course provides an
excellent basis for those who need to understand the scope, implementation
options, business drivers and rollout strategies for 3G systems.
This course also examines the evolving role of 3G (including its capabilities,
strengths and limitations) and provides a strong 3G background with a global
description of the UMTS network and evolutions.
This course provides an advanced technical overview of the current and
future 3G technologies.
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe the 2G network architecture
- Understand the evolution from 2G to 3G
- Describe the basics of UMTS network architecture
- Describe the Core Network and Iu interface procedures
- Describe the UTRAN and Iub interface procedures
- Describe the radio interface
- Understand the R5/R6 evolution of the UMTS network (HSDPA/HSUPA)
COURSE OUTLINE
- Mobile networks from 2G to 3G
- UMTS network architecture
- UMTS radio interface description
- UMTS Core network description
- UTRAN description
- UMTS network evolutions
Table of contents
Training Center
Telecom
UMTS Radio Optimization
13
Duration
2 days
Number of participants
12
Technical level
Pre-requisites
UMTS air interface basics and RF optimization principles.
Who should attend?
UMTS RF design, performance, and optimization engineers.
.
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
This UMTS Radio Optimization course provides knowledge and skills needed for
successful delivery of UMTS network optimization activities.
Through five sections, the course provides a deep understanding of UMTS
radio optimization from identifying performances degradations to how to enhance
network quality by taking appropriate optimization step.
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe UMTS radio interface
- Understand RF optimization principles and procedures
- List different tools used for UMTS radio optimization
- List KPI and counters impacting UMTS radio network quality
- Identify RF performances degradation issues
- Tune UMTS radio parameters in order to enhance network performances
- Discuss practical cases of optimization issues and solutions
COURSE OUTLINE
- UMTS RF basics
- UMTS optimization cycle
- Radio performances analysis
- UMTS radio network parameters tuning
- Optimization issues and solutions
Table of contents
Training Center
Telecom
UMTS Signalling & Protocols
14
Duration
3 days
Number of participants
12
Technical level
Pre-requisites
Basic knowledge on UMTS architecture
Who should attend?
Telecom engineers, consultants and managers who want to get in depth knowledge on UMTS signalling procedures and associated protocols
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
This course provides to the participants a detailed description of all the protocols
used on the different interfaces of a UMTS network for both circuit and packet
parts.
All main procedures between mobile station and network are described from end to
end and step by step.
For each procedure, this presentation is associated to a list of case studies
showing some examples of failures.
This training will be delivered by one of the Astellia experts who have
accumulated a large experience thanks to the different audits they have
performed on many mobile networks all over the world.
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe the architecture of UMTS network and the main function of each network element
- List the different protocols; identify their location in a UMTS network.
- Describe the characteristics and function of each protocol
- Explain the different steps of the main procedures
- Perform investigation on typical failure cases
COURSE OUTLINE
- UMTS Network Overview
- Protocols in UMTS Network
- Signalling procedures
- Case studies
Table of contents
Training Center
Telecom
GPRS Signalling & Protocols
15
Duration
1 day
Number of participants
12
Technical level
Pre-requisites
Basic knowledge on GPRS network architecture
Who should attend?
Telecom engineers or consultants who want to get in depth knowledge on GPRS signalling procedures and associated protocols
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
This course provides to the participants a detailed description of all the protocols
used on the different interfaces of a GPRS network, from radio access to core
network.
All main procedures between mobile station and network are described from end to
end and step by step.
For each procedure, this presentation is associated to a list of case studies
showing some examples of failures.
This training will be delivered by one of the Astellia experts who have
accumulated a large experience thanks to the different audits they have
performed on many mobile networks all over the world.
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe the architecture of a GPRS network and the main function of each network element
- List the different protocols; identify their location in a GPRS network.
- Describe the characteristics and function of each protocol
- Explain the different steps of the main procedures
- Perform investigation on typical failure cases
COURSE OUTLINE
- GPRS Network Overview
- Protocols in GPRS Network
- Signalling procedures
- Case studies
Table of contents
Training Center
Telecom
GSM Signalling & Protocols
16
Duration
2 days
Number of participants
12
Technical level
Pre-requisites
Basic knowledge on GSM network architecture
Who should attend?
Telecom engineers or consultants who want to get in depth knowledge on GSM signalling procedures and associated protocols
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
This course provides to the participants a detailed description of all the protocols
used on the different interfaces of a GSM network, from radio access to core
network.
All main procedures between mobile station and network are described from end to
end and step by step.
For each procedure, this presentation is associated to a list of case studies
showing some examples of failures.
This training will be delivered by one of the Astellia experts who have
accumulated a large experience thanks to the different audits they have
performed on many mobile networks all over the world.
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe the architecture of a GSM network and the main function of each network element
- List the different protocols; identify their location in a GSM network.
- Describe the characteristics and function of each protocol
- Explain the different steps of the main procedures
- Perform investigation on typical failure cases
COURSE OUTLINE
- GSM Network Overview
- Protocols in GSM Network
- Signalling procedures
- Case studies
Table of contents
Training Center
Telecom
Introduction to mobile networks
17
Duration
2 days
Number of participants
12
Technical level
Pre-requisites
Basic knowledge on
Who should attend?
Telecom engineers, consultants and managers who want to get the basic knowledge to understand the architecture, procedures and services of mobile networks from 2G to 4G.
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
For several decades now, mobile are all around the world. Services like data and
multimedia have evolved, especially thanks to 3G and 4G technologies that played
a major role in the unification of the mobile networks.
This course provides a strong knowledge on the mobile networks (GSM, GPRS
UMTS and LTE/EPC), mobile services as well as their evolutions.
This course also examines the architecture of these networks by focusing on the
network and the associated services.
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Understand the general specifications of the GSM, GPRS and UMTS and LTE/EPC specifications
- Describe the GSM, GPRS,UMTS and LTE/EPC architectures
- Understand the main protocols related to these technologies
- Understand & Explain the interchanges over the networks, involving GSM, GPRS, UMTS and LTE/EPC technologies
- Understand the evolution from 2G to 3G and 4G
- Understand the Radio Interface principles for the different technologies
- Understand and explain the technologies performances
COURSE OUTLINE
- Definition & main specifications
- Cellular coverage principles
- GSM Overview (Network architecture, Radio Interface principles, Main procedures)
- GPRS Overview (Main specifications, Main concepts, GPRS procedures)
- UMTS Overview (Evolution to 3G, Radio interface description, UMTS Evolution HSDPA & HSUPA)
- LTE/EPC Overview (Main specifications, Network architecture, Radio interface description, EPC procedures, VoLTE introduction)
Table of contents
User Training
User
Training Center
Nova Customer Analytics
19
Duration
2 days
Number of participants
8
Technical level
Pre-requisites
Basic telecommunications knowledge of the GSM / GPRS / UMTS/ EPC networks and protocols
Who should attend?
Anyone from technical customer care or marketing department who will have to use Nova Customer Analytics for analysis and troubleshoot of the activity of specific customers.
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
Nova Customer Analytics allows operators to quickly resolve network problems that affect high-value and corporate subscribers. This course provides a strong knowledge on Nova Customer Analytics and describes the method to evaluate QoE from a group of subscribers down to individual subscribers, taking into account their location, handset and service usage.
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Understand Nova Customer Analytics solution architecture and the interaction between components
- Describe Customer Analytics configuration and administration
- Troubleshoot CEM solution installation and configuration
- Describe the architecture solution and monitored interfaces
- Use Nova Customer Analytics GUI
- Create subscribers groups and associate SLA
- Characterize mobile telecommunications services quality
COURSE OUTLINE
- Nova Customer Analytics architecture
- Nova Customer Analytics configuration and administration principles
- Nova Customer Analytics GUI description
- Subscribers groups and SLA management
- Services quality analysis.
Table of contents
User
Training Center
Nova Care
20
Duration
1 day
Number of participants
8
Technical level
Pre-requisites
Basic Telecommunication knowledge on mobile networks.
Who should attend?
Agents from customer care team or technical support teams in charge of customer complaints.
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
Designed for Customer Service and Technical Support teams, Nova Care
provides subscriber experience overview assessments and fast customer complaint
analysis.
Nova Care enables agents to get a better understanding of the problem experienced
by any complaining subscriber and make them feel they are valued and thus reduce
the customers’ frustration when problems are experienced.
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Understand Nova Care solution objectives, key benefits and value added
- Describe the basic concept and principle of operation of Nova Care
- Characterize mobile telecommunications services quality
- Use Nova Care solution
- Respond to customer complaints using Nova Care.
COURSE OUTLINE
- Nova Care introduction
- Nova Care architecture and principles
- Nova Care statistics
- Nova Care Graphical User Interface
- Investigation methodology with Nova Care
Table of contents
User
Training Center
Nova EPC
21
Duration
3 days
Number of participants
8
Technical level
Pre-requisites
Good telecommunications knowledge of the 4G networks (in particular protocols involved in the EPC interface)
Who should attend?
Anyone from technical department (optimization, O&M, Quality…) who will have to use Nova EPC for troubleshoot and optimization of a 4G Network
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
Astellia Nova solution helps operators overcome the technical challenges they might face when deploying their LTE services. Nova EPC allows mobile operators to manipulate big data and bring real-time business knowledge across the organization by providing capabilities to detect, analyze, troubleshoot and report issues related to network performances, handset behaviour and subscriber usage. This course provides a strong knowledge on Nova EPC and describes the investigation methodology to lead the user from high level KPIs to protocol decoding.
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe and understand the EPC architecture and the main basic procedures
- Describe the architecture of Nova EPC solution
- Perform high level Analysis by using the Nova EPC viewers (Analytics, Explorer, Alerter)
- Manage the KPI’s available in the Nova EPC viewers
COURSE OUTLINE
- EPC Architecture & basic procedures
- Nova EPC architecture
- Introduction to CDR and statistics
- Nova Manager
- Nova Explorer
- Nova Analytics
- Nova Alerter
Table of contents
User
Training Center
Nova Usage Analytics
22
Duration
1 day
Number of participants
8
Technical level
Pre-requisites
Basic telecommunication knowledge on mobile data services
Who should attend?
Any engineer from technical and marketing department who will have to use Nova Analytics application
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
Nova Analytics is a powerful, easy to use and flexible multi-dimensional analysis application. It allows reporting of 100% User Plane usage and Quality of Experience. It enables Optimization, Marketing and Management teams to get unique report on subscribers’ behaviour and usage for mobile data services. This course will provide attendees with the knowledge and method to have access to the richness of information provided by Nova Analytics dashboard pack for Data Service Usage Management.
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Understand Nova Analytics UP PS Solution
- Configure each product of the Solution
- Understand the multi-dimensional data matrix principles
- Describe the reports dimensions and their associated KPI
- Use the KPI dictionary
- Use Nova Analytics main features
COURSE OUTLINE
- Nova Usage Analytics Overview
- Nova Usage Analytics Basics
- Nova Mediation
- Nova Analytics
- Nova Explorer
Table of contents
User
Training Center
Nova Core CS
23
Duration
3 days
Number of participants
8
Technical level
Pre-requisites
Basic telecommunications knowledge of networks and protocols of circuit switching core network interfaces (ISUP, MAP, SMS, BICC, SIP)
Who should attend?
Anyone from technical department who will have to use Nova Core CS for troubleshoot
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
Nova Core CS solution provides mobile operators with capabilities to detect, correlate, analyze, troubleshoot issues related to network performance and to enhance subscriber satisfaction.
When issues have their deep source on the Core CS, Nova Core CS provides the missing puzzle piece of your investigation thanks to the monitoring of the core network links (MAP, ISUP, etc.). It can also be used to feed your marketing and management teams with network KPIs bringing more value to your business analysis.
This course provides a strong knowledge on Core CS and describes the method that will help you:
To troubleshoot more efficiently and quickly
To share more valuable KPIs with your teams
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe and understand Core CS architecture and basic procedures
- Describe the architecture of Nova Core CS solution
- Use Nova Core CS viewers to perform high level and/or detailed analysis
COURSE OUTLINE
- Core CS protocols and basic procedures
- Nova Core CS solution architecture
- Nova Manager
- Nova Explorer
- Nova Analytics
Table of contents
User
Training Center
Nova UMTS
24
Duration
3 days
Number of participants
8
Technical level
Pre-requisites
Basic telecommunications knowledge of the UMTS networks (in particular protocols involved in the Iu interface)
Who should attend?
Anyone from technical department who will have to use Nova Core CS for troubleshoot
Location
On customer site or Astellia premises
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
Nova UMTS is Astellia's real-time monitoring and troubleshooting solution for 3G networks. Based on Iu interface monitoring, Nova UMTS brings unique network and subscriber intelligence to improve customer experience and mobile operators' business performance, optimize end-to-end network performance, service quality and enhance subscriber satisfaction.
Nova UMTS meets Operations & Engineering's requirements, but also those of Customer Service, Marketing & Commercial teams.
Nova UMTS provides operators with capabilities to detect, correlate, analyze, report and troubleshoot issues related to network performance, handset behaviour and subscriber usage.
This course provides a strong knowledge on Nova UMTS and describes the investigation methodology to lead the user from high level KPIs to protocol decoding.
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe and understand the UMTS architecture and the different basic
procedures
- Configure the Cigale Iu engine
- Use Nova UMTS viewers to perform high level and/or detailed Analysis
-
COURSE OUTLINE
- Architecture network and Iu protocols
- Cigale Iu engine
- Nova Analytics
- Nova Explorer
Table of contents
User
Training Center
Nova RAN Optimizer
25
Table of contents
Duration
3 days
Number of participants
8
Technical level
Pre-requisites
GSM, UMTS and LTE RF optimization principles. This training catalogue includes different trainings dealing with 3G and LTE radio interface and optimization.
Who should attend?
RF design, performance, and optimization engineers.
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
Nova RAN Optimizer is a multi-technology & multi-vendor radio optimization tool which uses network equipment Call Trace files to measure RF coverage & quality of the network. It facilitates daily radio optimization tasks by automating recurrent analysis and reduces drastically the number of drive tests.
Coupled with Nova Performance Analytics dashboards of radio KPIs, Nova RAN Optimizer is the perfect tool for radio optimization engineers to maintain and optimize a high level of QoS on the radio network.
This course provides a strong knowledge on Nova RAN Optimizer and describes the methodology to pinpoint coverage holes & traffic hotspots, detect bad RF conditions, missing neighbours, etc
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Configure settings for the different algorithms
- Understand and review the results
- Export commands, maps, result files
- Follow up after changes implementation
COURSE OUTLINE
- ANR (neighbours)
- Overshooting
- PSC/PCI clashes
- Maps (Geolocation, Topology, Parameters)
User
Training Center
Nova Explorer
26
Duration
1 day
Number of participants
8
Technical level
Pre-requisites
Good telecommunications knowledge on mobile networks and associated protocols.
Who should attend?
Anyone who wants to use Nova Explorer for advanced troubleshooting or customer complaints.
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
The Nova Explorer web-based application is designed for customer support
and optimization teams. Nova Explorer enables fast investigation of
customer complaints and advanced troubleshooting of QoS deteriorations
over multi-techno networks (LTE, UMTS, GPRS and GSM).
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Display whole activity on chosen interfaces for network troubleshooting
- Use advanced features like distribution and filters
- Track a specific user activity
- Get an end-to-end call tracing
- Export data
COURSE OUTLINE
- Nova Explorer introduction
- Nova Explorer GUI description
- User activity tracking feature
- Call trace feature
- Data export feature
Table of contents
User
Training Center
Nova Alerter
27
Duration
1 day
Number of participants
8
Technical level
Pre-requisites
Good telecommunications knowledge on mobile networks and associated protocols.
Who should attend?
Anyone who wants to use Nova Alerter for real time alarms supervision
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
Based on Astellia’s probes, Nova Alerter monitors subscribers’ activity across
the whole network and assists operation centre staff in uncovering issues that
are undetectable with network equipment-focused supervision systems.
Nova Alerter ensures real-time detection of any efficiency issues, such as:
- Inefficiency impacting roamers
- SMS degradation
- International links inefficiency and cuts
- Data session set up success rate
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Understand the process of alarms generation
- Supervise alarms and understand their signification
- Perform a top-down analysis from alarm to detailed CDR
- Manage the KPI’s available in Nova Alerter
COURSE OUTLINE
- Nova Alerter introduction
- Nova Alerter GUI description
- From Nova Alerter to Nova Explorer
- Alarms and KPIs configuration
Table of contents
User
Training Center
Roaming RAN
28
Duration
1 day
Number of participants
8
Technical level
Pre-requisites
Basic telecommunications knowledge of the 2G/3G networks
Who should attend?
Anyone from technical or marketing department who will have to use Roaming RAN for troubleshoot, optimisation and analysis of roaming services on a 2G/3G network
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
Roaming is an important source of revenue. Increasing the roamer capture rate automatically leads to increase revenues. The network has to be tuned to capture more roamers.
Operators need to be aware of where roamers are entering the network and what problems they meet. Therefore an analysis of roamers activity (down to cell level) is of fundamental importance.
Roaming RAN software is designed to track roamers by IMSI, locate exact points where they enter the network, detect where calls are made and which is their network of origin. This course provides a strong knowledge on Roaming RAN solution and describes the method to supervise roamers activities and increase associated revenues.
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe and understand the architecture and the different basic procedures
- Configure Cigale Roaming engine
- Use Roaming RAN viewers to perform high level and/or detailed analysis
COURSE OUTLINE
- Roaming basics
- Roaming RAN engine
- Roaming RAN viewers (Activity Analysis)
Table of contents
User
Training Center
Packet Service Monitoring
29
Duration
2
Number of participants
8
Technical level
Pre-requisites
Basic telecommunications knowledge of mobile networks as well as IP services
Who should attend?
Anyone from technical department (optimization, radio…) who will have to use PSM for troubleshoot and optimization of data services on 2.5G or 3G network
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
Providing high quality of experience for mobile data services is a key factor in increasing customer satisfaction and retention. Many vendors claim to provide Quality of Experience KPIs but in most cases these metrics only measure the QoS. Astellia’s Packet Service Monitoring (PSM) measures the quality of experience perceived from the subscriber’s perspective for data services such as MMS, emails, video streaming, Internet and Wap. This course provides a strong knowledge on PSM tool and describes the method to measure the subjective quality experienced by individual users and performs investigation from service session summaries to detailed application layers.
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe and understand the main protocols involved in data services on the mobile networks
- Configure the PSM engine
- Use PSM to perform high level and/or detailed analysis on data services
COURSE OUTLINE
- PSM basics
- PSM engine
- PSM viewers (Activity Analysis and Nova Explorer)
Table of contents
User
Training Center
Cigale Core CS
30
Duration
3
Number of participants
8
Technical level
Pre-requisites
Basic telecommunications knowledge of the mobile networks and protocols of circuit switching core network interfaces (ISUP, MAP…)
Who should attend?
Anyone from technical department who will have to use Cigale Core CS for troubleshoot
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
Cigale Core CS is the ideal complement to an access network monitoring solution. When issues have their deep source on the core, Cigale Core CS provides the missing puzzle piece of your investigation thanks to the monitoring of the core network links (MAP, ISUP) Cigale Core CS can also be used to feed your marketing and management teams with network KPIs bringing more value to your business analysis. This course provides a strong knowledge on Cigale Core CS and describes the method that will help you to:
To troubleshoot more efficiently and quickly
To share more valuable KPIs with your teams
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe and understand the Core CS architecture and the different basic procedures
- Configure the Cigale Core CS engine
- Use Cigale Core CS viewers to perform high level and/or detailed analysis
COURSE OUTLINE
- Cigale Core CS basics
- Cigale Core CS engine
- Cigale Core CS viewers (Activity Analysis and Nova Explorer)
Table of contents
User
Training Center
Cigale GSM
31
Duration
3 days
Number of participants
8
Technical level
Pre-requisites
Basic telecommunications knowledge of the GSM network (in particular protocols involved in the A interface)
Who should attend?
Anyone from technical department (optimisation, O&M, Radio…) who will have to use Cigale GSM for troubleshoot and optimisation of a 2G network
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
Cigale GSM software is a QoS and performance analysis tool providing the
operations, optimisation, deployment, maintenance and management teams with
all the required information for a fast, complete and multi-level network operation.
With its highly customer-oriented statistics, Cigale GSM is the solution to
reduce call drop rate, detect congestion and increase traffic, eliminate useless
handover, localise when drive test are needed, etc..
This course provides a strong knowledge on Cigale GSM and describes the
method to have access to the different type of results from Key Performance
Indicators (KPIs) to Call Data Records (CDR) for troubleshooting.
.
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe and understand the GSM architecture and the different basic procedures
- Configure the Cigale GSM engine
- Use Cigale GSM viewers to perform high level and/or detailed Analysis
- Understand the content of all results files
- Use the Cigale GSM Megaco H248 module
- Use Cigale GSM with Gs interface
COURSE OUTLINE
- Cigale GSM Basics
- Cigale GSM engine
- Cigale GSM Viewers (Activity Analysis and Nova Explorer)
- Results files
- Cigale GSM Megaco H 248 module
- Gs Interface
Table of contents
User
Training Center
Cigale GPRS
32
Duration
3 days
Number of participants
8
Technical level
Pre-requisites
Basic telecommunications knowledge of the GSM /GPRS network (in particular protocols involved in the Gb interface)
Who should attend?
Anyone from technical department (optimization, O&M, Radio…) who will have to use Cigale GPRS for troubleshoot and optimization of a 2.5 G network
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
Cigale GPRS software is a powerful QoS and performance analysis tool. Cigale ensures an optimised QoS and enhanced performance for mobile operators. Operators can benefit from global visibility and optimised performance of their mobile data services. Their subscribers get the very best service and hence they gain a competitive advantage. This course provides a strong knowledge on Cigale GPRS and describes the method to have access to the different types of results from the Key Performance Indicators (KPIs) to the subscribers’ data records for troubleshooting. .
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe and understand the GPRS architecture and the different basic procedures
- Configure the Cigale GPRS engine
- Use Cigale GPRS viewers to perform high level and/or detailed analysis
COURSE OUTLINE
- Cigale GPRS Basics
- Cigale GPRS engine
- Cigale GPRS Viewers (Activity Analysis and Nova Explorer)
Table of contents
User
Training Center
Cigale Iu
33
Duration
3 days (4 days if associated to Cigale Iub training)
Number of participants
8
Technical level
Pre-requisites
Basic telecommunications knowledge of the UMTS networks (in particular protocols involved in the Iu interface)
Who should attend?
Anyone from technical department (optimization, O&M, Radio…) who will have to use Cigale Iu for troubleshoot and optimization of a 3G network
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
Cigale Iu,, is a software suite designed for monitoring, troubleshooting and optimizing 3G network and services. Cigale Iu brings statistical information and troubleshooting facilities based on processing of both circuit (Iu-CS) and packet (Iu-PS) procedures that handle calls and data sessions. This course provides a strong knowledge on Cigale Iu and describes the investigation methodology to lead the user from high level KPIs to protocol decoding.
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe and understand the UMTS architecture and the different basic procedures.
- Configure the Cigale Iu engine
- Use Cigale Iu viewers to perform high level and/or detailed analysis
COURSE OUTLINE
- Iu protocols basics
- Cigale Iu engine
- Cigale Iu Viewers (Activity Analysis and Nova Explorer)
- Cigale Iu Megaco H 248 module
Table of contents
User
Training Center
Cigale Iub
34
COURSE DESCRIPTION
With its KPIs based on the analysis of subscribers’ real traffic on Iub interface, Cigale Iub gives the possibility to weigh problems in order to set troubleshooting priorities. This solution embeds a whole set of radio-business oriented features used to detect and fix problems such as:
- Resurgences, - Coverage holes, - Missing neighbouring cells, - Intersystem handovers, - Overshooting cells, ...
This course provides a strong knowledge on Cigale Iu and describes the investigation methodology to lead the user from high level KPIs to protocol decoding.
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe and understand the UMTS architecture and the different basic procedures.
- Configure the Cigale Iub engine
- Use Cigale Iub viewers to perform high level and/or detailed analysis
COURSE OUTLINE
- Iub protocols basics
- Cigale Iub engine
- Cigale Iub Viewers (Activity Analysis and Nova Explorer)
Duration
2 days (4 days if associated to Cigale Iu training)
Number of participants
8
Technical level
Pre-requisites
Basic telecommunications knowledge of the UMTS networks (in particular protocols involved in the Iub interface)
Who should attend?
Anyone from technical department (optimization, O&M, Radio…) who will have to use Cigale Iub for radio optimization of a 3G network
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
Table of contents
User
Training Center
Cigale Abis
35
Duration
2 days
Number of participants
8
Technical level
Pre-requisites
Basic telecommunications knowledge of the GSM network and protocols of Air and Abis interfaces
Who should attend?
Anyone specialized in radio who will have to use Cigale Abis for optimization and troubleshoot
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
Cigale Abis provides highly accurate and detailed visibility of the radio behaviour. It reduces the number of drive tests and improves BSS network efficiency. In most cases, network issues are related to radio access network (80% on average). Traditional methods such as OMC statistics and drive tests are not sufficient to analyze them precisely. They are time and cost-consuming. Based on the analysis of subscribers’ real traffic on the Abis interface, Cigale Abis is designed to help operators to:
- Troubleshoot radio issues - Optimize radio network coverage, capacity & quality
This course provides a strong knowledge on Cigale Abis and describes the
method to perform a fully end-to-end analysis that can be handled when Cigale
Abis is used in conjunction with Cigale GSM (A-interface).
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe and understand the Cigale Abis interests and approach
- Configure Cigale Abis engine
- Use Cigale Abis viewers to perform high level and/or detailed analysis
COURSE OUTLINE
- Cigale Abis Basics
- Cigale Abis Engine
- Cigale Abis Viewers (Activity Analysis)
Table of contents
User
Training Center
Cigale eUTRAN
36
Duration
2 days
Number of participants
8
Technical level
Pre-requisites
Basic telecommunications knowledge of the LTE networks in particular protocols involved in the X2 interface.
Who should attend?
Anyone from technical department (optimisation, O&M, Radio…) who will have to use Cigale eUTRAN for the troubleshoot and optimisation of a LTE network
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
Cigale eUTRAN provides operators and equipment vendors with a comprehensive
visibility over activities on the network through CDRs, Call trace, Protocol
decoding, QoS statistics.
Based on the monitoring of the X2 interface, Cigale eUTRAN can help to:
- Assess network performance, - Benchmark equipment and terminal performance - Carry out in-depth investigation of network behaviour
With a mix of theoretical parts and practical exercises, this course provides a
strong knowledge on Cigale eUTRAN and describes the method to have access to
the different types of results.
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe and understand the Cigale eUTRAN interests and approach
- Configure Cigale EUTRAN engine
- Use Cigale EUTRAN viewers to perform high level and/or detailed analysis
COURSE OUTLINE
- Cigale eUTRAN Basics
- Cigale eUTRAN engine
- Cigale eUTRAN Viewers (Activity Analysis )
Table of contents
User
Training Center
T&A User
37
Duration
2 days per technology (GSM, GPRS, UMTS, Roaming, Core PS, Core CS). In case of multi-technologies, 2 days for a first technology and 0.5 day per additional technology.
Number of participants
8
Technical level
Pre-requisites
Basic telecommunications knowledge of the mobile networks and protocols
Who should attend?
Anyone from technical department (optimization,O&M, Radio, Transmission…) who will have to use T&A for optimization and performance analysis
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
Trending & Aggregation (T&A) is a KPI trend analysis solution designed to provide mobile operators with the right set of statistics to optimize Quality of Service and manage network resources efficiently. Trending & Aggregation is the only OSS/PMS solution on the market converging OMC statistics and monitoring data from the Astellia probe based solution within a single web-based application. This unique feature enables operators to get a 360° network visibility covering network elements, data services, handset performance, roamers activity and true Quality of Experience (QoE) delivered to subscribers. This course provides a strong knowledge on Trending & Aggregation and explains
how to use its large functions in the context of optimisation and performance
analysis
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe the general principles of T&A
- Use the T&A user interface for KPI and performances analysis and reporting
- Create specific query for investigation purpose
- Create and define alarms settings
- Create KPIs and customized dashboards
COURSE OUTLINE
- T&A Principles
- T&A User interface navigation
- T&A User interface investigation
- T&A User alarm management
- T&A User interface builder
Table of contents
User
Training Center
VIP Care User
38
Duration
1 day
Number of participants
8
Technical level
Pre-requisites
Basic telecommunications knowledge of the mobile networks and protocols
Who should attend?
Anyone from technical customer care or marketing department who will have to use VIP care for analysis and troubleshoot of the activity of specific customers (VIP, corporate fleet, etc)
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
The VIP Care application is a customer-centric solution that evaluates the Quality of Service (QoS) experienced by each individual in a business customer fleet. VIP Care aims to prevent and handle VIP complaints. Based on the subscribers' perception of the QoS, the application provides a quick answer to trouble tickets. VIP Care also helps Mobile Operators to define and track the SLAs they provide to their business customers. This course provides a strong knowledge on VIP Care solution and describes the method to check the QoS (Quality of Services) offered to VIP, generate associated reports and troubleshoot on customer’s complains. .
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe and understand the characteristics and the architecture of VIP Care
- Use the VIP Care web interface
- Create automatic reports related to VIP statistics
- Manage the different level of identities
COURSE OUTLINE
- VIP Care principles
- VIP Care web usage
- VIP Care automatic reporting
- VIP Care identities management
Table of contents
s
Administrator Training
Administrator
Training Center
Nova Solution Administration
40
Duration
2 days
Number of participants
8
Technical level
Pre-requisites
Basic telecommunications knowledge of the mobile networks technologies
Who should attend?
Anyone in charge of the Administration of the Astellia Nova Solution
Location
On customer site or Astellia headquarters
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
Astellia Nova solution provides mobile operators with capabilities to detect, correlate, analyze, and troubleshoot issues related to network performance in order to enhance subscriber satisfaction. A centralized administration of this solution is available in order to ensure the right behaviour of Astellia Nova solution to monitor and optimize the QoS of your mobile network. With a large part dedicated to practical exercises, this course describes the method and principles to totally administrate and supervise the Astellia Nova solution .
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe Astellia Nova solution architecture
- Proceed to Basic Administration of Nova Solution
- Proceed to Basic Nova Solution Monitoring
- Analyze services generated by Cockpit tools
COURSE OUTLINE
- Nova architecture and Administration overview
- Nova connection to applications & servers
- Nova system administration
- Nova telecom administration
- Nova monitoring with cockpit
- Nova solution suggested components check
Table of contents
Administrator
Training Center
Neptune
41
Duration
1 day
Number of participants
8
Technical level
Pre-requisites
Basic knowledge in mobile networks architecture and protocols.
Who should attend?
Anyone in charge of the configuration and administration of Neptune probes.
Location
On customer site or Astellia headquarters.
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
Neptune is Astellia’s new generation of intelligent high capacity passive IP probing system designed to help operators monitor and optimize their mobile broadband networks while traffic surges. Neptune’s powerful and scalable platform is designed to support high IP traffic on Ethernet links and supports network evolution It performs Control Plane and User Plane capture and processing over Giga Ethernet links. This course provides a strong knowledge on Neptune probe and describes the
method and procedures to configure and administrate this platform.
.
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe the main principles of the Neptune probe configure the Neptune probe
- Describe the HW and SW technical specifications of the Neptune probe
- Administrate and supervise the Neptune probe
- Manage file configuration of Neptune probe
COURSE OUTLINE
- Neptune overview
- Neptune technical characteristics
- Neptune configuration
- Neptune administration and supervision
Table of contents
Administrator
Training Center
Ocean
42
Duration
2 days
Number of participants
8
Technical level
Pre-requisites
Basic telecommunications knowledge of the networks technologies and related transmission protocols
Who should attend?
Anyone in charge of the configuration & maintenance of Ocean probes
Location
On customer site or Astellia headquarters.
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
OCEAN is a powerful and easy-to-use massive capture probing system dedicated to data collection for GSM, GPRS and UMTS networks. Easy to configure, OCEAN is a cost-effective solution allowing large deployments thanks to its scalability: the same probe can collect data on E1/T1, STM-1 and Ethernet links at the same time. This course provides a strong knowledge on OCEAN probe and describes the
method and procedures to configure and administrate this platform.
.
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe the main principles of the Ocean probe
- Supervise a network of Ocean probes
- Configure channels, whatever the type of acquisition boards and physical interfaces
- Configure capture campaigns
COURSE OUTLINE
- Ocean overview
- Ocean starting up
- Ocean probe settings
- Ocean channels configuration
- Ocean campaign configuration
Table of contents
Administrator
Training Center
Astellia Solution Administration
43
Duration
2 days
Number of participants
8
Technical level
Pre-requisites
Basic telecommunications knowledge of the mobile networks technologies.
Who should attend?
Anyone in charge of the administration of the Astellia solution
Location
On customer site or Astellia headquarters.
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
The architecture of the Astellia solution is modular and based on the mobile network size. A centralized administration of this solution is available in order to ensure the right
behaviour of Astellia solution to monitor and optimize the QoS of your mobile
network.
With a large part dedicated to practical exercises, this course describes the
methodology and principles to completely administrate and supervise the
Astellia solution
.
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe the HW and SW Astellia solution architecture
- Describe the main concepts used in ASM tools
- Analyse alarms and reports generated by ASM tools
- Investigate and troubleshoot problems on Astellia solution
- Perform Astellia solution upgrade
COURSE OUTLINE
- Administration presentation
- Administration tools
- ASM functionalities
- Alerting system and reporting
- Investigation methodology
- Astellia solution upgrade
Table of contents
Administrator
Training Center
T&A Administration
44
Duration
1 day
Number of participants
8
Technical level
Pre-requisites
Basic telecommunications knowledge of the mobile networks technologies.
Who should attend?
Anyone in charge of the configuration and administration of T&A application and servers
Location
On customer site or Astellia headquarters.
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
Trending & Aggregation (T&A) is a KPI trend analysis solution designed to provide mobile operators with the right set of statistics to optimize Quality of Service and manage network resources efficiently. Trending & Aggregation is the only OSS/PMS solution on the market converging OMC statistics and monitoring data from the Astellia probe-based solution within a single web-based application. This unique feature enables operators to get a 360° network visibility covering network elements, data services, handset performance, roamers activity and true Quality of Experience (QoE) delivered to subscribers. This course describes in detail the method and principles to administrate and supervise the Trending & Aggregation solution.
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe the general principles of T&A
- Manage user rights and profiles
- Manage T&A topology
- Check data files availability
- Supervise and troubleshoot processes
COURSE OUTLINE
- T&A administration principles
- T&A users management
- T&A topology
- T&A connection management & alerting system
- T&A operations & troubleshoot
Table of contents
Administrator
Training Center
Manta
45
Duration
1 day
Number of participants
8
Technical level
Pre-requisites
Basic telecommunications knowledge of the mobile networks technologies.
Who should attend?
Anyone in charge of the configuration and maintenance of Manta equipment
Location
On customer site or Astellia headquarters.
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
MANTA is a Digital Cross-Connect (DXX) giving the possibility to enhance the monitoring performance by increasing the number of monitored E1 links without increasing the monitoring costs. MANTA concentrates the signalling channels towards a monitoring tool, decreasing the number of probes E1 input links required on the monitoring system. In addition, MANTA allows several monitoring tools to handle the same signalling channels at the same time. Moreover, MANTA can provide the signalling links to a remote probe. This means that the capture may be centralised, handling remote monitoring points and de-creasing the number of required probes. Thanks to a large part of practical exercises, his course provides a strong knowledge on MANTA digital Cross-Connect and describes the method and pro-cedures to configure and administrate this multiplexer.
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe the Manta architecture and technical characteristics
- List the Manta features and benefits
- Define the different Manta product
- Understand the integration of the Ocean platform
- Configure the Manta using the graphical user interface
COURSE OUTLINE
- Manta Solution
- Manta Pilot Software
Table of contents
Administrator
Training Center
VIP Care Administration
46
Duration
1 day
Number of participants
8
Technical level
Pre-requisites
Basic telecommunications knowledge of the mobile networks technologies.
Who should attend?
Anyone in charge of the configuration and administration of VIP Care application and servers
Location
On customer site or Astellia headquarters.
Contact
[email protected] Tel. +33 299 048 060
COURSE DESCRIPTION
The VIP Care application is a customer-centric solution that evaluates the Quality of Service (QoS) experienced by each individual in a business customer fleet. VIP Care aims to prevent and handle VIP complaints. Based on the subscribers' perception of the QoS, the application provides a quick answer to trouble tickets. VIP Care also helps Mobile Operators to define and track the SLAs they provide to their business customers. With a large part dedicated to practical exercises, this course describes the method and principles to administrate and supervise the VIP Care solution
OBJECTIVES
After having successfully completed the course, the attendees will be able to:
- Describe and understand the characteristics and the architecture of VIP Care
- Configure the VIP care solution
- Manage user rights and profiles
- Manage the different levels of identities
COURSE OUTLINE
- VIP Care Basics
- VIP Care process flow & configuration
- VIP Care administration interface
- VIP Care identities management
Table of contents
