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A Professional ToolFor Telemarketing
Unified Communication Broadcasting Platform
Multiple Type ofCampaigns
Different Broadcasting Scenarios
Survey Campaign
Support Multiple QuestionsAnd Detail Results
Interactive Voice Campaign
Broadcast Message and ConnectPotential Recipients to live SupportAgents on key Press
Fax Campaign
SMS Campaign
Email Campaign
A Web Based Multi-tenant Software Solution
Each User has its web portal to manage his campaigns
User Portal
Easy to Use
1. Upload Your Message
2. Upload Contacts
3. Broadcast your Message
4. Check Balance
Add User Management
Live Monitoring and Statistics
Real time Management of campaign
Custom Message for Each Recipient
CDR Reports
Results (Campaign Summary)
Call Center
Basic Call Center Functionality Builtin
External Call Center
Integration of external Call center with ictbroadcast
Scheduling
AMD (Answering Machine Detection)
DNC (Do Not call)
Custom Caller Id
Multiple Technology Support (SIP, IAX2)
Multi Service Billing
Rate and Routes
Payments Management
IVR Designer
Create Custom IVR’sBased campaignsUsing web basedDrag and dropfeatures
Scalability Support and Load Balancing
