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“Learning in a Virtual Environment: Managing Emergency Preparedness and Health Security using Second Life as a Teaching Tool” Anne M. Hewitt, PHD, Seton Hall Univ. Susan Spencer, PHD, Seton Hall Univ. Ramesh Ramloll, PHD, Idaho State Univ.

Tcc 2008 Presentation 4.11.08: Learning in a virtual environment

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Title Learning in a Virtual Environment: Managing Emergency Preparedness and Health Security Using Second Life as a Teaching Tool Presenter(s) Susan Spencer, Seton Hall University, South Orange, NJ, USA, [email protected] Anne Hewitt, Seton Hall University, South Orange, NJ, USA, [email protected] Rameshsharma Ramloll, Idaho State University, [email protected], Heidi Trotta, Seton Hall University, South Orange, NJ, USA, [email protected] As virtual learning becomes a convenient and accepted pedagogical tool, health management faculty are challenged to successfully update face-2-face team exercises into web-based scenarios available to both on-campus and online students. This session presents the successful integration of a virtual learning scenario (Play2Train) in a Master in Healthcare Administration (MHA) course using the Second Life platform. During this web-based presentation, panelists will cover the step-by-step process in scenario development and provide examples from the faculty instruction manual, student workbook, and assessment tools. Presenters include administration, faculty, an instructional designer, and a scenario developer.

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Page 1: Tcc 2008 Presentation 4.11.08: Learning in a virtual environment

“Learning in a Virtual Environment: Managing

Emergency Preparedness and Health Security using Second

Life as a Teaching Tool”

Anne M. Hewitt, PHD, Seton Hall Univ.Susan Spencer, PHD, Seton Hall Univ.

Ramesh Ramloll, PHD, IdahoState Univ.

Page 2: Tcc 2008 Presentation 4.11.08: Learning in a virtual environment

Faculty Innovation Grant

• FIG awarded for integrating innovations into current curriculum

• Introduction of Second Life learning

• Opportunity to tailor Play2Train environment for Master of Healthcare Administration students

• Applications for both online & on campus students

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Scope of Project

• Determine goals/objectives for the class• Refine syllabus• Establish problem-based case• Identify additional resources• Train faculty in the use of Second Life• Explore Play2Train environment• Pilot test current Play2Train scenarios• Develop integrated course assignments• Create Blackboard shell• Evaluation!!

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MHA DegreeOnline and On-Campus Delivery

• Online (national and international)

• 7 unit courses• 39 credit curriculum• Bb teaching platform• 3 on campus

residencies

• On-Campus• 14 week courses• 39 credit curriculum• Bb teaching platform

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Pilot Course: Managing Emergency Preparedness (www.shu.edu)

Play2Train Module Objectives: Upon completion of this module, students will be able to:

• 1. Describe the principle components of a risk communication plan

• 2. Discuss the appropriate roles/responsibilities for the “lead health communicator” during an emergency situation

• 3. Apply the STARCC principles in health emergency and risk communications

• 4. Participate in a SL Play2Train risk communication exercise

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Understanding the need for emergency preparedness and and community involvement.

Why?

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Oklahoma City Bombing

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9/11 World Trade Center

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Hurricane Katrina

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Why Virtual Learning?

• Offers a real world (unscripted) activity for students

• Permits collaboration of students from various geographical locations

• Applies basic course concepts using problem based learning

• Introduces complex systems in a systematic way

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Question:How do students learn to apply complex concepts with multiple applications without expensive

real life simulations?

Answer: Play2Train

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Play2Train

Plan2Train is a…….

http://www.youtube.com/watch?v=lhTremx-fqY

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Student Preparation

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Student PreparationSecond Life Competency Checklist

Remember to go all the way through Orientation Island before you start this! You will note that the majority of these skills have to do with navigation – focus on this first. You don’t have to become an expert!!!

TaskCheck-off

Second Life skill/competency

Helpful Tips

1. Walk, fly and move around Arrow keys help you move forward, backward and to the sides. Use page up to fly and page down to land. (To move quickly – run = Control R) - Teleport – right click

2. Use your camera (zoom in and out) change view

Alt & left click or VIEW (movement controls & camera controls)

3. Dress and change your appearance Under edit – customize your avatar by clicking on body parts

4. Make a friend Under edit – click friends

5. Make a landmark Click on World, Click on Create landmark here. (Landmarks can be found in your inventory).

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Student Pix & Avatars

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Video of Scenario

• http://www.youtube.com/watch?v=AHlajeElcIk

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Discussion Board Snapshot

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Scenario & Chat

Scenario• [10:37] Riad Trafalgar:

DISPATCH - Rescue 2• [10:38] Riad Trafalgar:

DISPATCH - I need a second company and an EMS Supervisor for a level 1 response

• [10:38] Riad Trafalgar: this is now an MCI, I'm assuming Incident Command

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Scenario Chat - 1• [10:58] Rosalinda Dewoitine: There was an explosion at a restaurant. Many

were injured including the mayor and a local celebrity. We don't know if this is a dirty bomb or not. We need a lockdown!

• [10:59] Lyuda Nestler: HOW MANY INSURED• [10:59] Dorcas Ballyhoo: Have we confirmed it's a dirty bomb?• [10:59] BB Walworth: I just received a phone call from the media wanting to

know if the mayor is dead?• [10:59] Rosalinda Dewoitine: Someone contact EMS to find out• [11:00] Dorcas Ballyhoo: We have not confirmed that information yet• [11:00] Jamie Meltzer: listen tell them we need to be HIPPA compliant and

we have a lot of sick people here• [11:00] Rosalinda Dewoitine: Have the victims started arriving yet?• [11:00] Jamie Meltzer: does the ED need any additional staff• [11:00] Robi Sideways: What are the current staffing arrangements and

should I contact more personnel to come in• [11:01] Dorcas Ballyhoo: All communication to the media should go through

the communication officer's office

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Scenario Chat - 2• [11:01] Jamie Meltzer: EDD do you need additional staff?• [11:01] Cocoa Meltzer: I HAVE SOME TRAINED VOLUNTEERS

ON STANDBY. LET ME KNOW HOW MANY PEOPLE YOU NEED ME TO SEND TO THE SCENE

• [11:01] Rosalinda Dewoitine: Be sure to keep the media centralized off-site

• [11:01] Lyuda Nestler: we got all staff on board today• [11:02] Kensie Meredith: I have received word from the police

department. They have confirmed that there was an explosion. The mayor and a celebrity were in the restaurant at the time.

• [11:02] Munchkin Meltzer: Lets set up a conference room for all media

• [11:02] Jamie Meltzer: will you need specialty nurses EDD just in case

• [11:02] Robi Sideways: Please put all non essential surgeries on hold until the crisis is over

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Scenario Chat - 3• [11:02] Rosalinda Dewoitine: Good. pick one contact for each.• [11:02] Imok Pomilio: Any body entering the hospital must wear their

badges for ID sucurity purpose!!• [11:02] Rosalinda Dewoitine: Emergency Dept. Director, what is the ETI for

the first victims to arrive?• [11:03] Holly Meltzer: We have holding areas available for the influx of

patients, we need to place clinical staff there• [11:03] Munchkin Meltzer: We need security to control access to the ED• [11:03] Robi Sideways: I will reach out to other local hospitals to ensure a

detour once we reach capacity• [11:03] Rosalinda Dewoitine: Yes, the reporters should not be allowed in

the actual facility.• [11:03] Dorcas Ballyhoo: have we gotten any official numbers on patients

from out ED?!?!• [11:03] Kensie Meredith: I have just received a call from the media wanting

confirmation on who was killed. At this point we are not in a position to comment on these questions. Please be sure that all questions and communications is directed through the appropriate channels. Please follow your fan out protocols.

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Evaluation Components/ Results

• Debrief Questions

• Post Activity Questionnaire

• Post-Course Survey

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Questions and Answers