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Transforming Voicemail into a Virtual Digital Assistant
Karel Bourgois • 20 years in Telecom
Who am I ?
• Entrepreneur
• Director of Product @ Libon
A walk down memory lane…
Synchronous – Voice – Asynchronous – Text
Personalized GreetingsCreate customized greetings for your professional and personal contacts,
or let the patented automated greeting technology individualize greetings for you.
Hi {name of caller}, please
leave a message and your call
will be returned as soon as
possible.
Mom, I love you. Please
leave me a short message
this time.
I’m at the gym, babe, missing
you. Call you when I’m done.
You have reached Alex White. I’m
currently out of the office and will
return your call on Monday,
September 1st. Thank You.
Voicemail to Text
Save time and read your
voicemails instead of
listening to them with speech
to text transcription in 15
languages
7
What if your mobile’s voicemail was a virtual digital
assistant, responding to callers’ questions for
you?
Vocal Bots: when Voicemail meets IVR
Vocal Bots: enabling Business Processes
