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Hi-tech Computers Services (N) Pvt. Ltd.

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AMC (Service Within 5 Hours)AMC (Service Within 5 Hours)

AMC (Service Within 5 Hours)

No one can understand the value of time as much as you. Each time your PC or internal network fails, you lose precious man-hours, valuable client’s goodwill and loss of business.

Why?...

Possible because your existing maintenance service provider isn't fast enough to service your needs. Worse, he isn't competent, so what do you do?

We specialize ourselves and have 100% solution for all the problems

faced by Users Service within 5 working hours

We have a Rapid Action Force of more than 100 highly trained and qualified service engineers placed all across Mumbai. They are easily & quickly available to help you with your PC or network problems.


Back-Up For your PC Your work shouldn't come to a halt while your PC is getting repaired. That's why we will provide you with a back-up PC service, that no other annual service provider offers.

•Speedy networks Your intranet is the backbone of your business. Faulty or slow configurations can affect the efficiency with which you use your network of computers. With over 1000 man-hours so far spent by us on providing networking solutions, we are among the few solutions company to help you attain unbelievable speeds from your network. •Free IT updates What's new and what's in? Find out all you need to know about the IT industry and the latest technologies to get you the competitive edge. Get a free subscription to the HI-TECH Times a bi-monthly e-magazine. •Free Computer Provided HI-TECH promises to give you total spares of one computer free of cost for every 100 machines purchased / maintained by HI-TECH at a single Location. HI-TECH promises to give you total spares of one computer free of cost for every 100 machines purchased / maintained by HI-TECH at a single Location.


HI-TECH offers two types of services to all their AMC clients

Comprehensive AMC

Non-comprehensive AMC


AMS (Automated Manage Service) AMS (Automated Manage Service)

It's about a proactive & preventative approach to IT systems management !!

This is possible through the use of a series of "Best Practices“ Best practices for tasks such as: • Spyware Protection and Removal

• Virus Protection

• Disk Drive Analysis

• Security Patch Management

• Application Usage

• System Auditing

• Backup and Disaster Recovery

• User Policy Enforcement


AMS Features :-

AMS Features :-

• Site Assessment and Inventory

• Proactive Service

We keep you informed by providing regular communication and executive reports covering the overall health of your computer network and the results of our services. All communication and issues associated with your users and systems is tracked, reported and retained for analytical, historical and audit purposes.


Benefits :Benefits :

Entire network gets high uptime and availability.

Total documentation of network & all IT processes.

Periodic Virus control & preventive maintenance.

Inventory control and Asset Movement.

Regular & pro-active health monitoring of important assets like Servers, Switches etc.

Guaranteed Back-up of all your vital Data, thru’ highly efficient systems & periodic report submitted for the same

Security monitoring of the entire Network for any internal / external intrusion.

Reliable operation & reduction on total cost of ownership.

Optimum utilization of manpower.

Human independent system.


Scope of Services offered by HI-TECH FMS Engineers:Scope of Services offered by HI-TECH FMS Engineers:

• Hardware Support Services

• Software support service

• Pre & Post Installation

• Mail System Management

• Network Management

• Server Management

• Virus Control

• IT Security Management

• Data and backup management

• User Management


Resident EngineerResident Engineer

HI-TECH is able to offer Resident Engineer Services to ease the day to day challenges a company will face and thus helps in all the IT Related activities.

HI-TECH can provide Resident Engineers for a wide variety of deliverables. Common Resident Engineering services include:•Full day resident engineers •Half day resident engineers

•Customised


• Reduced Response time

• Immediate solution to all IT problems.

• Increase in productivity.

• Optimization of current setup and maximize your returns on IT investments.

• In house technical help for all IT upgrades.

In full time resident engineer services we place a full time well qualified engineer i.e. from 9.30 a.m. to 6.00 p.m at the customers site.

In half day resident engineer services we depute an engineer either six days half days or three full days a week as desired by the customer.

We also customize resident engineer services according to customer requirements for e.g. once a week or twice a week, full day, Half day etc.

Our resident engineer services starts from as low as Rs. 3500/- a month.

WHY HI-TECH RESIDENT ENGINEERSWHY HI-TECH RESIDENT ENGINEERS


Apart from the Regular Laptops we also have specialized & High-end Laptops like, Ultra Light Weight Note Books, Tablet Note Books, even Intel Atom processor based "NET BOOK" from all major Brands.

In Ultra Light Weight Laptops we have options with 7", 10" & 12" Screen sizes.

We can also provide special prizes for Bulk purchase of 10 & above quantity.

HI-TECH deals in all major Brands like, HP, Compaq, Sony Viao, Lenovo, Acer etc.

HI-TECH is an authorized partner for all above Brands.

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