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A presentation given at the University of Technology Sydney (UTS) in April 2011 to graduate students on Suncorp and why an agile culture is important for any prospective place of work.
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Suncorpand the Agile Approach:Why it’s a Must Have for your Future
Craig SmithSuncorp
Welcome
Image: http://www.gameoz.com.au/images/detailed/9/Smurf_Graduate.jpg
I was
once like
you...
Image: http://www.simpsoncrazy.com/content/pictures/homer/homer-pythagoras.png
Who is Suncorp?
Suncorp is a unique, diversified financial services group. We have businesses that
provide banking, general insurance, life insurance and wealth management
products and services. They operate in Australia and New Zealand.
• Top 25 ASX listed company• Around 17,000 employees
• Over 228,000 shareholders and around 8 million customers
• One of the largest general insurance groups in Australia and New Zealand
• The fifth largest bank in Australia
• The Suncorp Group is also home to 26 well-known brands across Australia
and New Zealand.
So it’s not surprising we can offer you some amazing career opportunities.
Suncorp Group Structure
Suncorp Life Commercial
Insurance
Suncorp Bank Vero NZPersonal
Insurance
Five operating divisions
Corporate
servicesHuman
Resources
Group
MarketingGroup Finance Group Risk
Shared Business
ServicesReal Estate Procurement
Business
Technology
Living Agile
Image: http://en.wikipedia.org/wiki/File:Fonz_Pic.PNG
A quick wayback machine ride
Image: http://tommcmahon.typepad.com/photos/uncategorized/2008/05/08/peabody2.jpg
A tribute to W.W. Royce
Image: http://images.jbrains.ca/theory_of_bdd/royce_diagram.jpg
A tribute to W.W. Royce
Image: http://blogs.kcls.org/librarytalk/vintage%20boy%20reading.jpg
Read past
page 2!
Fad after fad after fad...
Image: http://spaghettitesting.files.wordpress.com/2009/04/fad.png?w=396&h=296
Fad after fad after fad...
Image: http://spaghettitesting.files.wordpress.com/2009/04/fad.png?w=396&h=296
One TPS report too many
Image: http://www.methodshop.com/video/reviews/officespace/worst.jpg
Meanwhile in business land...
Image: http://clothesonfilm.com/wp-content/uploads/2010/01/Wall-Street_Michael-Douglas_Gekko-shirt_mid-phone.bmp-1.jpg
Management techniques
Image: http://www.managementbooks.com.au/bookweb/images/harvard.jpg
Fad after fad after fad...
Image: http://spaghettitesting.files.wordpress.com/2009/04/fad.png?w=396&h=296
Working in a factory
Image: http://www.liverpoolmuseums.org.uk/conservation/exhibitions/metropolis/graphics/large/meccano_factory.jpg
Agile
Image: http://www.flickr.com/photos/trektrack/2389559700
An umbrella
term
Agile Manifesto
XP
XP
Image: Beck, Kent – Extreme Programming Explained: Embrace Change
Scrum
Image: http://upload.wikimedia.org/wikipedia/commons/b/bd/Scrum-1.JPG
Scrum
Image: http://blogs.conchango.com/Admin/ImageGallery/blogs.conchango.com/Colin.Bird/Scrum%20Overview%20Diagram.png
Lean manufacturing
Image: http://leansoftwarepractices.com/wp-content/uploads/2009/06/Toyota.bmp
Getting
back to
basics
Image: http://www.toonpool.com/user/997/files/review_basics_ten_commandments_235585.jpg /
Why Agile: More with less
Image: http://media.photobucket.com/image/stretch%20budget/realsalesleads/Sharp%20Sellers/dollarstretch.jpg
Competitive advantage
Image: http://www.bloglifetime.com/images/blogs/8-2007/competitive-advantage-means-outsourcing.jpg
Speed of delivery
Image: http://www.pharosparcel.com/assets/images/image-services.jpg
Solutions customers want
Image: http://www.tuvox.com/blog/wp-content/uploads/2009/01/ngservice.jpg
Seat at the table
Image: http://www3.whig.com/whig/blogs/uponfurtherreview/wp-content/uploads/2009/06/fathers-day-dinner-lg.jpg
Marsh-
Mallow
Challenge
Image: http://media.tumblr.com/tumblr_lfm6cvq28P1qc3ji0.jpg/
Agile Pyramid
Practices
Principles
Values
Approach
Image: http://www.flickr.com/photos/lyng883/2168146740
Agile
Values
Image: http://misspinkslip.files.wordpress.com/2009/07/used-car-salesman.jpg
Trust
Image: http://ppdev2.asu.edu/zpmi1/morrisoninstitute.asu.edu/Portal/morrison-memo-1/safety-net/image_preview
Innovative Accountability
Image: http://api.ning.com/files/VnX-Vmb1sjsYSKE7LQTBndoY62CkayqKipj0KSFuvLD64Pjeo96WWZPg50yvhIuqk2vKH6*2wdaTOzddSe7nxP6PU6UN8tci/questionsignpost.jpg
Courage
Image: http://www.tams-witmark.com/images/wizard/WIZ-19.jpg
Honesty
Image: http://www.toonpool.com/user/997/files/appearance_honesty_best_policy_338925.jpg
It’s All About Culture
Image: http://home.pacbell.net/fantomdj/dk/donkey_kong_barrel.gif
http://www.greenenergyinvestors.com/index.php?act=Print&client=printer&f=2&t=2991
Agile
Principles
Image: http://www.principalspartnership.com/img/principal-office.jpg
Value
Image: http://www.pmthink.com/BenefitsRealization211.jpg
Collaboration
Image: http://www.adjustafresh.com/wp-content/uploads/2009/11/stop-collaborate-and-listen.jpg
Speed
Image: http://www.mobnews.ru/images/news/1140850800_No_speed_limit.jpg
Flexibility
Image: http://www.swirlingtech.com/AboutUs/3/flexibility.jpg
Simplicity
Image: http://files.customize.org/thumbnails/larger/60916.jpg
Teamwork
Image: http://farm3.static.flickr.com/2388/2202700973_7f48539c10.jpg
Agile
Approach
Image: http://www.flickr.com/photos/jessicagarro/4264658790
Concept
5%
Image http://legacy.lclark.edu/faculty/jsmiller/objects/idea_bulb.jpg
Initiate
10%
Image http://propertymanagementgroups.com/MonopolyGO.jpg
DeliverImage http://www.xdin.com/Portals/4/Images/develop-n-deliver.JPG
80%
DeployImage http://www.pcfixexpress.com/images/happy_office.jpg
5%
Agile
Practices
Image: http://www.flickr.com/photos/idovermani/3903032710
Estimation
Image: https://intranet.5amsolutions.com/download/attachments/7144435/planning+poker+cards.jpg
Because somebody
wants an estimate
Image http://www.xqa.com.ar/visualmanagement
Break Down -> Done
Daily standup
Retrospective
Image http://www.redmolotov.com/images/designs/turn-it-up-to-eleven-tshirt_design.jpg
Development dials to eleven
Pair Programming
Co-location
Core Team
Extended Team
Project Manager
SupportAnalystOther key
stakeholders
BusinesOwner
Consultants
Iteration Manager
Teamlead
Team Member
Bus.SME
Team Specialist
Project Officer
Quality Assurance
CommsOfficer
ProgramManager
Project Sponsor
Image http://www.befitlifestyle.com/images/CorporateTeamHands.jpg
Cross functional team
Skills
Frequent small releases
Image: http://images.askmen.com/blogs/news/the-big-bang-experiment.jpg
Small iterations
Release often
Test driven development
Image: http://interacc.typepad.com/.a/6a01053596fb28970c0120a60feb37970c-400wi
Acceptance criteria
for every story
Continuous integration
Image: http://www.aboutmyplanet.com/wp-content/blogs.dir/10/files//2007/11/traffic-light.jpg
Visualise the flow
Get it in peoples faces
Business release planning
Infrastructure planning
Story cards
With acceptance criteria
Big visual charts
Image: http://img4.allyou.com/i/2008/06/cut-utility-bills-l.jpg?400:400
Futurespective
Common Sense?
Image: http://firstfriday.files.wordpress.com/2008/03/stupidity.jpg
Agile in IT
Image: http://2.bp.blogspot.com/_6-vqzBEWwCE/ST1nDszwQUI/AAAAAAAAHU0/NddZvqvw0uA/s400/The+IT+Crowd5.jpg
Agile in the business
Image: http://www.usnews.com/usnews/photography/office/images/1.jpg
Why do I care?
Image: http://images.cheezburger.com/completestore/2010/8/8/a87f6930-87c6-4b39-9748-0997fca2e462.jpg
Sounds
Great...
How Do I
Join The
Team?
Image: http://2.bp.blogspot.com/_eCeLBv5lJdg/Sh9IcgMWa8I/AAAAAAAAAzk/_nomC5kr5BE/s400/barney-stinson.jpg
What We Look ForOur Criteria
‘Sure we want to talk to graduates who’ve had academic success, but we’re also interested in your contribution to the community and past experience.’
What can you offer as a Graduate?
We ask for evidence that you have the:
• Motivation for the role
• Organisational fit
• Skills and competency
• Potential to develop
What do we look for in Graduates?
• Passion
• Strong communication and interpersonal skills
• Ability to be innovative and think outside the square
• Demonstrated ability to apply your technical knowledge
• Analytical and problem solving skills
• Flexibility/ Adaptability
• Team player /Collaborative
• Leadership
How Do Suncorp Source?Tips and Hints
• Start researching employers
• Set up job alerts
• Submit an expression of
interest
• Apply during peak graduate
recruitment periods
• Career planning – what are
your long and short term
goals? How can ‘Suncorp’ help
me achieve these goals?
Sourcing Activities
Corporate Website
Online Job Board Advertising
Print Advertising
Industry Events and Associations
Social Networking Sites
Careers Fairs
Employee Referrals
Database Searches
Recruitment Agency Partnerships
University Partnerships
Graduate Program
1-2 year program
*Rotation*
Developmental Plan – grow your technical &
interpersonal skills. Build on your commercial
acumen
Support structure – Buddy, Mentor & Graduate
Manager
Networking Events Meet the business & other Suncorp Grads
Selection Process
ApplicationsResume Screen
Telephone Screening
Assessment
Centre
Cognitive
Assessment
Manager Once RemovedInterview
ChecksOffer
Benefits• Apart from National organisation
owning over 26 Major Companies, 17000 employees.
• Fantastic career development opportunities, a great team culture and a challenging and rewarding career –there are many more perks to working for Suncorp.....
• Paid Permanent position
• Paid Superannuation
• Fortnightly pay
• Opportunity to start employment early on a casual basis whilst studying
• Paid study assistance and the opportunity to undertake professional accreditation
• Paid internal corporate training
• Paid study leave
• Paid annual leave
• Paid public holidays
• Paid Compassionate leave
• Paid Community Service leave
• Paid Paternal/Adoption leave
• Additional unpaid paternal leave
• Opportunity to purchase add annual
leave
• Opportunity to cash out leave
• Paid Personal leave
• Paid Sick leave
• Opportunity to salary sacrifice
• Access to Suncorp’s Employee
Assistance Program
• Discounted personal insurance
• Fee free banking
• Discounted credit cards and lending
products (i.e. Home and car loans)
• Discounted health insurance
• Discounted travel
• Discounted mobile phone and
internet packages
• Discounted Apple products (i.e.
iPods, computers, iPhones)
Cool Stuff
Image: http://www.toonpool.com/user/611/files/old_technology_66595.jpg
What sort of
environment
do you want
to work in?
Image: http://www.networkworld.com/Micronet%20images/pc_mac.gif
More Information?
Website:
www.suncorp.com.au/graduates
Talk to us on Facebook:
www.facebook.com.au/suncorpgroupcareers
Email:
Craig Smith
[email protected]@smithcdau