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Suncorp and the Agile Approach: Why it’s a Must Have for your Future Craig Smith Suncorp

Suncorp & the Agile Approach - Why it's a Must Have for your Future

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A presentation given at the University of Technology Sydney (UTS) in April 2011 to graduate students on Suncorp and why an agile culture is important for any prospective place of work.

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Page 1: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Suncorpand the Agile Approach:Why it’s a Must Have for your Future

Craig SmithSuncorp

Page 2: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Welcome

Image: http://www.gameoz.com.au/images/detailed/9/Smurf_Graduate.jpg

Page 3: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

I was

once like

you...

Image: http://www.simpsoncrazy.com/content/pictures/homer/homer-pythagoras.png

Page 4: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Who is Suncorp?

Suncorp is a unique, diversified financial services group. We have businesses that

provide banking, general insurance, life insurance and wealth management

products and services. They operate in Australia and New Zealand.

• Top 25 ASX listed company• Around 17,000 employees

• Over 228,000 shareholders and around 8 million customers

• One of the largest general insurance groups in Australia and New Zealand

• The fifth largest bank in Australia

• The Suncorp Group is also home to 26 well-known brands across Australia

and New Zealand.

So it’s not surprising we can offer you some amazing career opportunities.

Page 5: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Suncorp Group Structure

Suncorp Life Commercial

Insurance

Suncorp Bank Vero NZPersonal

Insurance

Five operating divisions

Corporate

servicesHuman

Resources

Group

MarketingGroup Finance Group Risk

Shared Business

ServicesReal Estate Procurement

Business

Technology

Page 6: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Living Agile

Image: http://en.wikipedia.org/wiki/File:Fonz_Pic.PNG

Page 7: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

A quick wayback machine ride

Image: http://tommcmahon.typepad.com/photos/uncategorized/2008/05/08/peabody2.jpg

Page 8: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

A tribute to W.W. Royce

Image: http://images.jbrains.ca/theory_of_bdd/royce_diagram.jpg

Page 9: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

A tribute to W.W. Royce

Image: http://blogs.kcls.org/librarytalk/vintage%20boy%20reading.jpg

Read past

page 2!

Page 10: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Fad after fad after fad...

Image: http://spaghettitesting.files.wordpress.com/2009/04/fad.png?w=396&h=296

Page 11: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Fad after fad after fad...

Image: http://spaghettitesting.files.wordpress.com/2009/04/fad.png?w=396&h=296

Page 12: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

One TPS report too many

Image: http://www.methodshop.com/video/reviews/officespace/worst.jpg

Page 13: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Meanwhile in business land...

Image: http://clothesonfilm.com/wp-content/uploads/2010/01/Wall-Street_Michael-Douglas_Gekko-shirt_mid-phone.bmp-1.jpg

Page 14: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Management techniques

Image: http://www.managementbooks.com.au/bookweb/images/harvard.jpg

Page 15: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Fad after fad after fad...

Image: http://spaghettitesting.files.wordpress.com/2009/04/fad.png?w=396&h=296

Page 16: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Working in a factory

Image: http://www.liverpoolmuseums.org.uk/conservation/exhibitions/metropolis/graphics/large/meccano_factory.jpg

Page 17: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Agile

Image: http://www.flickr.com/photos/trektrack/2389559700

An umbrella

term

Page 18: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Agile Manifesto

Page 19: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

XP

Page 20: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

XP

Image: Beck, Kent – Extreme Programming Explained: Embrace Change

Page 21: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Scrum

Image: http://upload.wikimedia.org/wikipedia/commons/b/bd/Scrum-1.JPG

Page 22: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Scrum

Image: http://blogs.conchango.com/Admin/ImageGallery/blogs.conchango.com/Colin.Bird/Scrum%20Overview%20Diagram.png

Page 23: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Lean manufacturing

Image: http://leansoftwarepractices.com/wp-content/uploads/2009/06/Toyota.bmp

Page 24: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Getting

back to

basics

Image: http://www.toonpool.com/user/997/files/review_basics_ten_commandments_235585.jpg /

Page 25: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Why Agile: More with less

Image: http://media.photobucket.com/image/stretch%20budget/realsalesleads/Sharp%20Sellers/dollarstretch.jpg

Page 26: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Competitive advantage

Image: http://www.bloglifetime.com/images/blogs/8-2007/competitive-advantage-means-outsourcing.jpg

Page 27: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Speed of delivery

Image: http://www.pharosparcel.com/assets/images/image-services.jpg

Page 28: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Solutions customers want

Image: http://www.tuvox.com/blog/wp-content/uploads/2009/01/ngservice.jpg

Page 29: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Seat at the table

Image: http://www3.whig.com/whig/blogs/uponfurtherreview/wp-content/uploads/2009/06/fathers-day-dinner-lg.jpg

Page 30: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Marsh-

Mallow

Challenge

Image: http://media.tumblr.com/tumblr_lfm6cvq28P1qc3ji0.jpg/

Page 31: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Agile Pyramid

Practices

Principles

Values

Approach

Image: http://www.flickr.com/photos/lyng883/2168146740

Page 32: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Agile

Values

Image: http://misspinkslip.files.wordpress.com/2009/07/used-car-salesman.jpg

Page 33: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Trust

Image: http://ppdev2.asu.edu/zpmi1/morrisoninstitute.asu.edu/Portal/morrison-memo-1/safety-net/image_preview

Page 34: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Innovative Accountability

Image: http://api.ning.com/files/VnX-Vmb1sjsYSKE7LQTBndoY62CkayqKipj0KSFuvLD64Pjeo96WWZPg50yvhIuqk2vKH6*2wdaTOzddSe7nxP6PU6UN8tci/questionsignpost.jpg

Page 35: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Courage

Image: http://www.tams-witmark.com/images/wizard/WIZ-19.jpg

Page 36: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Honesty

Image: http://www.toonpool.com/user/997/files/appearance_honesty_best_policy_338925.jpg

Page 37: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

It’s All About Culture

Image: http://home.pacbell.net/fantomdj/dk/donkey_kong_barrel.gif

http://www.greenenergyinvestors.com/index.php?act=Print&client=printer&f=2&t=2991

Page 38: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Agile

Principles

Image: http://www.principalspartnership.com/img/principal-office.jpg

Page 39: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Value

Image: http://www.pmthink.com/BenefitsRealization211.jpg

Page 40: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Collaboration

Image: http://www.adjustafresh.com/wp-content/uploads/2009/11/stop-collaborate-and-listen.jpg

Page 41: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Speed

Image: http://www.mobnews.ru/images/news/1140850800_No_speed_limit.jpg

Page 42: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Flexibility

Image: http://www.swirlingtech.com/AboutUs/3/flexibility.jpg

Page 43: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Simplicity

Image: http://files.customize.org/thumbnails/larger/60916.jpg

Page 44: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Teamwork

Image: http://farm3.static.flickr.com/2388/2202700973_7f48539c10.jpg

Page 45: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Agile

Approach

Image: http://www.flickr.com/photos/jessicagarro/4264658790

Page 46: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Concept

5%

Image http://legacy.lclark.edu/faculty/jsmiller/objects/idea_bulb.jpg

Page 47: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Initiate

10%

Image http://propertymanagementgroups.com/MonopolyGO.jpg

Page 48: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

DeliverImage http://www.xdin.com/Portals/4/Images/develop-n-deliver.JPG

80%

Page 49: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

DeployImage http://www.pcfixexpress.com/images/happy_office.jpg

5%

Page 50: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Agile

Practices

Image: http://www.flickr.com/photos/idovermani/3903032710

Page 51: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Estimation

Image: https://intranet.5amsolutions.com/download/attachments/7144435/planning+poker+cards.jpg

Because somebody

wants an estimate

Page 52: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Image http://www.xqa.com.ar/visualmanagement

Break Down -> Done

Page 53: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Daily standup

Page 54: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Retrospective

Page 55: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Image http://www.redmolotov.com/images/designs/turn-it-up-to-eleven-tshirt_design.jpg

Development dials to eleven

Page 56: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Pair Programming

Page 57: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Co-location

Page 58: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Core Team

Extended Team

Project Manager

SupportAnalystOther key

stakeholders

BusinesOwner

Consultants

Iteration Manager

Teamlead

Team Member

Bus.SME

Team Specialist

Project Officer

Quality Assurance

CommsOfficer

ProgramManager

Project Sponsor

Image http://www.befitlifestyle.com/images/CorporateTeamHands.jpg

Cross functional team

Skills

Page 59: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Frequent small releases

Image: http://images.askmen.com/blogs/news/the-big-bang-experiment.jpg

Small iterations

Release often

Page 60: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Test driven development

Image: http://interacc.typepad.com/.a/6a01053596fb28970c0120a60feb37970c-400wi

Acceptance criteria

for every story

Page 61: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Continuous integration

Image: http://www.aboutmyplanet.com/wp-content/blogs.dir/10/files//2007/11/traffic-light.jpg

Page 62: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Visualise the flow

Get it in peoples faces

Page 63: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Business release planning

Page 64: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Infrastructure planning

Page 65: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Story cards

Page 66: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

With acceptance criteria

Page 67: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Big visual charts

Image: http://img4.allyou.com/i/2008/06/cut-utility-bills-l.jpg?400:400

Page 68: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Futurespective

Page 69: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Common Sense?

Image: http://firstfriday.files.wordpress.com/2008/03/stupidity.jpg

Page 70: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Agile in IT

Image: http://2.bp.blogspot.com/_6-vqzBEWwCE/ST1nDszwQUI/AAAAAAAAHU0/NddZvqvw0uA/s400/The+IT+Crowd5.jpg

Page 71: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Agile in the business

Image: http://www.usnews.com/usnews/photography/office/images/1.jpg

Page 72: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Why do I care?

Image: http://images.cheezburger.com/completestore/2010/8/8/a87f6930-87c6-4b39-9748-0997fca2e462.jpg

Page 73: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Sounds

Great...

How Do I

Join The

Team?

Image: http://2.bp.blogspot.com/_eCeLBv5lJdg/Sh9IcgMWa8I/AAAAAAAAAzk/_nomC5kr5BE/s400/barney-stinson.jpg

Page 74: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

What We Look ForOur Criteria

‘Sure we want to talk to graduates who’ve had academic success, but we’re also interested in your contribution to the community and past experience.’

What can you offer as a Graduate?

We ask for evidence that you have the:

• Motivation for the role

• Organisational fit

• Skills and competency

• Potential to develop

What do we look for in Graduates?

• Passion

• Strong communication and interpersonal skills

• Ability to be innovative and think outside the square

• Demonstrated ability to apply your technical knowledge

• Analytical and problem solving skills

• Flexibility/ Adaptability

• Team player /Collaborative

• Leadership

Page 75: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

How Do Suncorp Source?Tips and Hints

• Start researching employers

• Set up job alerts

• Submit an expression of

interest

• Apply during peak graduate

recruitment periods

• Career planning – what are

your long and short term

goals? How can ‘Suncorp’ help

me achieve these goals?

Sourcing Activities

Corporate Website

Online Job Board Advertising

Print Advertising

Industry Events and Associations

Social Networking Sites

Careers Fairs

Employee Referrals

Database Searches

Recruitment Agency Partnerships

University Partnerships

Page 76: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Graduate Program

1-2 year program

*Rotation*

Developmental Plan – grow your technical &

interpersonal skills. Build on your commercial

acumen

Support structure – Buddy, Mentor & Graduate

Manager

Networking Events Meet the business & other Suncorp Grads

Page 77: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Selection Process

ApplicationsResume Screen

Telephone Screening

Assessment

Centre

Cognitive

Assessment

Manager Once RemovedInterview

ChecksOffer

Page 78: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Benefits• Apart from National organisation

owning over 26 Major Companies, 17000 employees.

• Fantastic career development opportunities, a great team culture and a challenging and rewarding career –there are many more perks to working for Suncorp.....

• Paid Permanent position

• Paid Superannuation

• Fortnightly pay

• Opportunity to start employment early on a casual basis whilst studying

• Paid study assistance and the opportunity to undertake professional accreditation

• Paid internal corporate training

• Paid study leave

• Paid annual leave

• Paid public holidays

• Paid Compassionate leave

• Paid Community Service leave

• Paid Paternal/Adoption leave

• Additional unpaid paternal leave

• Opportunity to purchase add annual

leave

• Opportunity to cash out leave

• Paid Personal leave

• Paid Sick leave

• Opportunity to salary sacrifice

• Access to Suncorp’s Employee

Assistance Program

• Discounted personal insurance

• Fee free banking

• Discounted credit cards and lending

products (i.e. Home and car loans)

• Discounted health insurance

• Discounted travel

• Discounted mobile phone and

internet packages

• Discounted Apple products (i.e.

iPods, computers, iPhones)

Page 79: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

Cool Stuff

Image: http://www.toonpool.com/user/611/files/old_technology_66595.jpg

Page 80: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

What sort of

environment

do you want

to work in?

Image: http://www.networkworld.com/Micronet%20images/pc_mac.gif

Page 81: Suncorp & the Agile Approach -  Why it's a Must Have for your Future

More Information?

Website:

www.suncorp.com.au/graduates

Talk to us on Facebook:

www.facebook.com.au/suncorpgroupcareers

Email:

[email protected]

Craig Smith

[email protected]@smithcdau