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Description of IT Mark and Cluster Approach Project presented in Quatic 2010 Conference in Oporto, Portugal. By TECNALIA. Further information in http://www.tecnalia.com/es/ict-european-software-institute/index.htm
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SME
SME
SME
SME
SMESME
SME
SME
SME
SME
SME
SMESME
SME
SME
SME
SME
SME
SME
SME
More than 90% of the world IT
market is made up of SMEs
But most extended models were designed with big companies in mind
SoonSoon
LIMITED company dedication
reduced COST
performed in ONE WEEK
• Solid homogeneous assessment methodology enabling benchmarking
• Based on internationally
recognised models & standards• ITMark Appraisers Network
qualified and backed by theEuropean Software Institute
• Currently applied in 16 countries
ESI trademark since 2005
Compatible with main national models
Extendable areas like IT services management
Synthesizes needs from SME in various regions
of the companies have improved their competitiveness more than 20%
of the companies have improved their business processes more than 30%
of the companies have increased their customer’s satisfaction
of the companies have reduced their delivery time between 20 and 50%
3. Defined
1. Initial
2. Managed
CM
MI D
EV
Business
DEV
SVC
“Key initiative for business improvement”
“It allow us to work with best practices and lead our business to other level of management”.
“It helps to reduce duplication of work(because of errors)”
“A service that provides a good balance between CMMI® and agile work necessary for SMEs”
“An opportunity to be proactive in the market”
Relais Project
Regional Competences Initiative
Regional Competences
Group of SMEs
Association/ClusterRegion 1 SMEs
Region 2 SMEs
Region 3 SMEs
Needs & Goals
Se
t Up
GovernmentA
sk for fu
nd
ing
CAP
Weaknesses
Initial Diagnosis & Improvement Plan
Improvements Establishment
Formal Appraisal
Support along the project
Phase IDiagnosis
Phase II, III, IVDevelopment,Pilot,Deployment
Phase VCertification
ReviewCheckpoint
ReviewCheckpoint
ReviewCheckpoint
Train
ing
Standard Project for each Company
ESI
ESINet
Men
torin
g
Weaknesses
Initial Diagnosis & Improvement Plan
Improvements Establishment
Formal Appraisal
Phase IDiagnosis
Phase II, III, IVDevelopment,Pilot,Deployment
Phase VCertification
ReviewCheckpoint
ReviewCheckpoint
ReviewCheckpoint
ESI
Association/Cluster
Sharing common interests …Sharing common interests …
Becoming a reference region for its competitive IT sector
GovernmentIncreasing local
competencies and service to SMEs
Local Partner
C.A.P.
SMEs
Improving competitiveness in SW development
Competitiveness Pyramid:
IMPROVEMENT
SPI INITIATIONHIGHER COMPEITIVENESS
REGIONAL CAPACITY
Cluster Approach: ITMark/CMMI/ISO/…
LEADERSHIP
Best Practices Higher Maturity Levels
(CMMI, ITMark Premium/Elite)
NATIONAL CAPACITY
& IMORPVEMENT
READINESS
JOINT CAPACITY,READINESS FOR
REGIONAL “COOPETITION”
SUSTAINABILITY,REGIONAL BRAND
Regional competitiveness
National perspective
AWARENESS LOCAL CAPACITY & TRAINING
Industry, Customers/Clients, State, Donors
Professional Training, Universities
Your Company
