SMTA Closer

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  • 1.

2. Now an AIR app Receptionist Application Presence Easy to use 3. Now an AIR app Receptionist Application Presence Easy to use 4. 5.

  • Call history

Locates customer recordbased on caller ID Click to call Create notes & follow up activities during/after calls 6.

  • Call history

Locates customer recordbased on caller ID Click to call Create notes & follow up activities during/after calls 7. 8. Group chat Feature control Presence Call control 9. Group chat Feature control Presence Call control 10. 11. Screen pop on incoming Click to call Call control Notes and reporting 12. Screen pop on incoming Click to call Call control Notes and reporting 13. 14. Click to call Fully integrated with ACT! Call history 15. Click to call Fully integrated with ACT! Call history 16. 17.

  • Record calls on demand

Directory Access Visual conferencing 18.

  • Record calls on demand

Directory Access Visual conferencing 19. 20. Integration with Webx, BroadSoft, Salesforce,and IP phone Set up a conference with a click 21. Integration with Webx, BroadSoft, Salesforce,and IP phone Set up a conference with a click 22. 23. Personal Contacts XML Commpilot Remote Office Do not disturb 24. Personal Contacts XML Commpilot Remote Office Do not disturb 25. 26.

  • Screen pop on incoming

Click to call Integrated with Lotus Notes 27.

  • Screen pop on incoming

Click to call Integrated with Lotus Notes 28. 29. Instant Messaging Service Control Complete presence Call Control 30. Instant Messaging Service Control Complete presence Call Control