Server Monitoring as a Service - Hosted Server Monitoring in the Cloud

Cloud Customer Needs •  Cloud user base is expanding

•  Cloud-dependent organizations with business-critical web sites & web applications

•  Includes SaaS, eCommerce, web hosting, game hosting, social media •  Hosted in Amazon EC2, Rackspace, public, hybrid, private clouds

•  Two emerging classes of users •  1st generation cloud users: DevOps, early adopters, hands-on, DIY •  2nd generation cloud users: Sys Admins, ops, demand for less

complexity and more intelligence

•  Feedback on current cloud monitoring tools •  Complex: High-maintenance, hard to use & scale & administer,

expensive •  Wrong: false alarms, narrow-focus, fragmented, siloed •  Slow: low-resolution, 1-minute to 15-minute measurements

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Cloud Server Monitoring Challenges

•  Customer Problem •  Today’s cloud monitoring solutions are complex, brittle, fragmented,

and slow •  Early cloud administrators have been forced to rely on first-generation

cloud management tools – legacy, open-source, or one-dimensional products (e.g., Nagios, Cloudkick, Pingdom)

•  New cloud customers are looking for something simple, integrated, smart, and cost-effective

•  CopperEgg Solution: Next Gen Cloud Monitoring •  Simple to try, install, use, and grow via SaaS, utility-based, pay-as-you-

go model •  Smart performance analytics, unified across system, website, and

application tiers •  Fast, high-resolution visibility via a scalable, big data, NoSQL platform

CopperEgg RevealCloud •  CopperEgg RevealCloud

•  Server, system, OS, & process monitoring, analytics, alerting •  Now includes website and web application monitoring (in Beta)

•  Smart: purpose-built for cloud environments & hosted servers •  Server-resident, small footprint, no polling, push-only •  Amazon EC2, Rackspace, Microsoft Azure, Linode •  Linux (CentOS, Ubuntu, RedHat, etc.), Windows, MacOS X, FreeBSD

•  SaaS delivery, pay-per-use (per hour)

•  Fast, non-stop monitoring

•  Simple, quick install: 5-seconds and you’re up!

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Ops-Centric Server Monitoring •  Maximize visibility, detect server outages faster

•  Real-time, sub-minute metrics

•  Collaborate across all your operations team •  Multi-user access, admin & read-only rights, limit user views by tags

•  Integrate with your everyday operations and devops tools •  Chef recipes for automation •  Pagerduty, HipChat, Twitter DM, Basecamp integrations

•  Troubleshoot and alarm through advanced cloud analytics •  Composite health metrics roll-up overall server health •  Drill-down and analyze system metrics including various OS, CPU, I/O,

application process. and memory usage details

•  Tag-based alarm rules, visibility filters

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RevealCloud: App Process Detail

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Summary •  Cloud monitoring demands growing •  First generation users losing patience, looking for

something better •  Second generation users demanding less complexity, better

value

•  CopperEgg solution •  Simple, smart, fast •  RevealCoud: system, server, OS, & process monitoring

•  For more server monitoring information check out CopperEgg at •  http://www.copperegg.com •  http://www.twitter.com/copperegg

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