Server Monitoring Battles

You Need To Win In The Application Economy SERVER MONITORING BATTLES

2 © 2016 CA. ALL RIGHTS RESERVED.

In the application economy, your firm’s servers represent a vital cog in the IT machine— on premise or in the cloud that increasingly represents the core of business being transacted. Whether a server is used for EPR, e-commerce or a mobile app, a performance degradation negatively impacts user experience and downtime is unthinkable. Proactive server monitoring is essential to ensuring associated business applications, and the very business, are running smoothly.

If you’re responsible for the maintenance of these servers, your job is tough, and seems to be getting more so with each day. This SlideShareoutlines these key challenges, and offers insights into techniques you can use to overcome them.

© 2016 CA. ALL RIGHTS RESERVED.

Servers Power Application and Business Performance

3 © 2016 CA. ALL RIGHTS RESERVED.© 2016 CA. ALL RIGHTS RESERVED.

1

For today’s IT administrators, it often does seem true that no good deed goes unpunished. Get one server cluster running smoothly, and you’ll be asked to get another one running.

The platforms you deal with vary - Windows for one, Linux for the other or even AWS for an application that runs on the cloud. You are expected to ensure reliability across a growing number of dynamic, heterogeneous environments.

Managing Dynamic, Heterogeneous Server Environments


Your server monitoring software needs to provide comprehensive coverage in terms of number of platforms supported and the depth of information it collects, so that you don’t have to run around buying, implementing and integrating more monitoring tools whenever there is a new platform to support or new set of metrics to collect.

Provide Unified And Comprehensive Coverage


2

Rapidly launching new applications that provide differentiated customer experiences is integral to success in the current times.

This means IT teams would need to be more agile in terms of application rollouts. They cannot let their complex IT or server monitoring tools get in the way.

Keeping Up With New Application Deployment Requests


Leveraging out of the box templates and bulk configuration capabilities would enable you to deploy and support systems across development, test and production environments faster.

Leverage Unified, Rapid Configuration Capabilities that Speed Deployment


3

Once an application is rolled out, brands cannot afford for a customer to complain. Customers have too many options in pretty much every market and they will switch in a snap.

This brings more pressure on IT teams to holistically monitor their end user’s experience by measuring server performance from a user’s prospective.

Ensuring An Optimal Customer Experience


Your server monitoring strategy should not just stop at collecting and reporting on server metrics only. You should actively measure end to end transaction response times and run periodic synthetic transactions to proactively get insights into an user’s experience and make the required optimizations.

Synthetic Transaction and Response Monitoring Provide Insights into Actual User Experience


4

Slow is the new down in the application economy. IT teams need to proactively identify and resolve issues before internal or external user experience is disrupted.

Proactively Resolving Server Issues


Your server monitoring software should be able to show you a prioritized list of problems that represent server related situations administrators should watch. It should also help you prioritize and focus attention to immediate problems first.

Predictive and Actionable Analytics Help You Proactively Resolve Issues


5

With a growing numbers of applications and supporting infrastructure elements being managed by IT teams, their productivity is of outmost importance. They cannot afford to waste time chasing false alarms or spending too much time finding issues.

Managing IT Staff Productivity And Fatigue


Intelligent thresholds that take into account occasional spikes, deviations and maintenance considerations, ensure the team is focused on the right issues and helps reduce false alerts and team fatigue.

Intelligent Alerting Improves Focus and Reduces Team Fatigue


6

When your application goes down, every second counts. Users will only tolerate that for a while. Servers are part of a complex ecosystem, one that’s comprised of different applications, databases, network devices and more. Typically delays occur because at times you are unable to identify where the fault lies.

Gaining Service Level Insights Into The Infrastructure


You’ll need a single solution that can encompass all aspects of the infrastructure and provide a cohesive view into the service levels being received, and if performance issues or outages occur, provides a fast and precise way of determining what the issue is and how to fix it.

Service-Centric Monitoring Increases Visibility and Reduces Mean Time to Repair

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Server Monitoring Battles