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Innovacion abierta: endavant i seny! David Osimo, Laia Pujol Open Evidence 1-12-2014 - DKV

Presentation at board DKV Seguros

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Presentation on innovation 2.0 at DKV. Three trends: sharing economy, big data and social computing. And a new way to innovate: smart openness.

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Page 1: Presentation at board DKV Seguros

Innovacion abierta:

endavant i seny!

David Osimo, Laia PujolOpen Evidence

1-12-2014 - DKV

Page 2: Presentation at board DKV Seguros

Kodak Instagram

Created in 1888 Created in 2010

Top value: 30B $ Top value: 1B $

Top employees: 145.000

Top employees:18

Today bankrupt Today part of Facebook

Startup y grandes empresas: dos mundos incompatibles?

Page 3: Presentation at board DKV Seguros

Trend 1: sharing

economy

Source: the economist

Page 4: Presentation at board DKV Seguros

Los prosumers

El usuario final como provededor de:

• storage & server capacity (P2P), • connectivity (wifi sharing, mesh networks),

content (youtube),taste/emotion (Amazon), contacts (Linkedin), relevance (Google Pagerank), reputation & feedback (Tripadvisor),

– goods (eBay), – Funding (kickstarter)– Habitaciones (AIRbnb)– Taxi (Uber)

» Anything else...

Page 5: Presentation at board DKV Seguros

Llegando a todos los sectores

Source: http://blog-en.mila.com/2014/09/30/sharing-economy-in-europe/

Page 6: Presentation at board DKV Seguros

Servicios que mejoran cuanta mas

gente los utilizes

6

“Hands-on care by

health professionals

can't scale. One-on-

one advice from

professional

intermediaries, like

librarians, can't scale.

Networked peer

support, research,

and advice can

scale. In other words:

Altruism scales.”

Susannah Fox

! "#$%&' () *(

+, -. %/, (

0 "1 2, -() *("+, -+(

3%4%&#$(

5) /%#$(

67#$) 4(

http://egov20.wordpress.com/2011/11/03/collaborative-e-government-public-services-that-get-better-the-more-people-use-them/

Page 7: Presentation at board DKV Seguros

Generando dinero

Page 8: Presentation at board DKV Seguros

Consumo collaborativo

Page 9: Presentation at board DKV Seguros

Trend 2: big data

• More data

• More granular, specific data

• Real time data

• From different datasets

• “At its core, big data is about predictions”

Page 10: Presentation at board DKV Seguros

Growth of the Digital Universe from 2013 to 2020

© IDC Visit us at IDC.com and follow us on Twitter: @IDC 10

4.4 ZB 44 ZB

Data on the cloud 20%

Data on the cloud 40%

22%37%

Share of useful data on total

2%

10%

2013 2020

Data from embedded systems (IoT)

Source: IDC for EMC 2014

Page 11: Presentation at board DKV Seguros

Examples of data: Big Data Market grows 6 times faster than the traditional IT market

© IDC Visit us at IDC.com and follow us on Twitter: @IDC

11

7.2

23.7

2012 2017

€ Bn

Big Data Technologies and Services Market, worldwide

Source: IDC 2014

2.3

4.3

2.7

2013 - € Bn

hardware

software

services

Page 12: Presentation at board DKV Seguros

Vertical Market Big Data HeatmapWestern Europe

Volume Variety Velocity ValueIntensity of

Big Data Drivers

Finance

Process Manufacturing

Discrete Manufacturing

Retail/Wholesale

Telecom/Media

Utilities/Oil & Gas

Prof. Services/Transport

Government/Education

Healthcare

Total

Hot

High

Medium

Low

Based on mean scores assigned by survey respondents

Page 13: Presentation at board DKV Seguros

El mercado de datos

Data landscape

Data market

Data holders

Gov, Personal, Scientific, Business,Sensor data

MarketplacesKnoema Quandl

DandelionEuropeana

ICT enablers: Radoop Talend Sensaris

AnalyticsTeralytics ; SAS Captain

DashDatasift ; Spaziodati

RapidMiner

Vertical appsExelate

KreditechMendeleyDoctoralia

Data Users

GovIndustryCivil society

Enabling players

Cross infrastructureAmazon MS-Azure SAP Google IBM

VC research training incubators regulatorsother services

Page 14: Presentation at board DKV Seguros

Predecir peliculas

More data beat better algorythm

Page 15: Presentation at board DKV Seguros

Predecir crimenes

Page 16: Presentation at board DKV Seguros

Hasta predecir las hospitalisaciones

Page 17: Presentation at board DKV Seguros

Data science as a service

Page 18: Presentation at board DKV Seguros

Llegan los “datavores”

• “Firms using data-driven decisionmaking have 5-6% higher productivity” (Brynolfsson et al 2012)

• “Datavores are 25 per cent more likely to say they launch products and services before competitors” Nesta 2013

• But “The coolest thing to do with your data will be thought of by someone else” – Rufus Pollock

Page 19: Presentation at board DKV Seguros

Trend 3: social computing

Page 20: Presentation at board DKV Seguros

A different idea of technology

• Traditionally, computing is about automation: technology substitutes humans, humans should adapt

• Social computing is about augmentation: technology adapts to and augments human capacity (Engelbart 1962)

20

Page 21: Presentation at board DKV Seguros

Social Machines

21

“The brilliance of social-software applications like

Flickr, Delicious, and Technorati is that they […]

devote computing resources in ways that basically

enhance communication, collaboration, and

thinking rather than trying to substitute for

them."

http://www.technologyreview.com/InfoTech/wtr_14664,258,p1.html

Page 22: Presentation at board DKV Seguros

Enterprise 2.0: accessing micro-

expertise

22 innocentive.com

Page 23: Presentation at board DKV Seguros

Traditional Enterprise apps Enterprise 2.0

Mission Enable pre-defined groups/teams working

closely together and/or relatively formal

collaborative relationships.

Enable individuals to act in loose, ad-hoc

collaborations with a potentially very large

number of others.

Relationship to

organisational hierarchy

Tools reflect the organizational hierarch

and roles within them.

Little link to organizational hierarchy

Control of structure Centrally imposed and generally rigid

controls

Emergent (=emerges and evolves)

Content originated by Specialists with authorisation All users - also emergent

Control over users Users/participants are fixed and their roles

pre-defined.

Roles by choice and can evolve over time

(emergent)

Control mechanisms Formal, rules Norms, examples

Change of content

timescales

Slow Rapid

Delivery model Typically on premise commercially

licensed software

Range of delivery models including on premise,

cloud, commercial, open source, stand-alone,

suites or add-ins to E1.0 systems

Range of participants Colleagues with similar or complementary

job roles

Anyone in the organization and potentially

outside (e.g. customers)

Links between

participants

Peer or hierarchical Links can be strong to non-existent (or

'potential') within the group

Typical tools Knowledge management, knowledge

repositories, decision automation

Blogs, wikis, social networking, prediction

markets

Communication patterns One-to-one Many-to-many

Page 24: Presentation at board DKV Seguros

Effects of enterprise 2.0

• Black and Lynch estimate that changes in organizational capital may have accounted for approximately 30 percent of output growth in the manufacturing sector.

• Gant, Ichiniowski and Shaw find robust evidence of positive impact of connective capital –defined as workers’ access to the knowledge and skills of other workers-on productivity (relevance for E2.0).

24

Page 25: Presentation at board DKV Seguros

Porque abrirse?

Source: Open Evidence / UNDP

Page 26: Presentation at board DKV Seguros

Thematic knowledge: peer to patent

Decision rests with gov(USPTO)

Page 27: Presentation at board DKV Seguros

Geographic coverage

Page 28: Presentation at board DKV Seguros

User experience

Page 29: Presentation at board DKV Seguros

IT skills

Page 30: Presentation at board DKV Seguros

Many eyes and many hands

Page 31: Presentation at board DKV Seguros

Networks and contacts

Page 32: Presentation at board DKV Seguros

Trends que se refuerzan mutuamente

Big data

Social computing

Sharing economy

Page 33: Presentation at board DKV Seguros

Una nueva manera de

innovar

Page 34: Presentation at board DKV Seguros

Grandes empresas crecen

• internal ecosystems for accelerated innovations,

• Enterprise 2.0 platforms

• incubator/accelerator programs,

• seed-funds,

• cross-disciplinary networks,

• ‘beyond the pill’ business models

• Intrapreneurship

• coworking

• BBVA, Bohringer, Deutsche Telekom, BBC, Johnson & Johnson, Telefonica, Philips...

Fuentes: www.intrapreneurshipconference.com/cbinsights.com

Page 35: Presentation at board DKV Seguros

Pero no es abertura total y indiscriminada!

Fuente: http://ebiinterfaces.wordpress.com/2010/11/29/ux-people-autumn-2010-talks/

Page 36: Presentation at board DKV Seguros

Ejemplo: PeerToPatent

La Decision queda en el gobierno (USPTO)

Page 37: Presentation at board DKV Seguros

Como abrirse

Source: Open Evidence / UNDP

Page 38: Presentation at board DKV Seguros

No importa cuantos, importa quien

Ignoran

Leen

Comentan

1

10

100

1000

Datos abiertos

Page 39: Presentation at board DKV Seguros

1 reutilizador puede ser suficiente

Source: www.bbc.co.uk/news/magazine-22223190

Page 40: Presentation at board DKV Seguros

“Why investing on it until we don’t have clear ROI?”

Page 41: Presentation at board DKV Seguros

“Why investing on it until we don’t have clear ROI?”

Kodak CEO, 2005

Page 42: Presentation at board DKV Seguros

Lo que se necesita

Experiencia para decidir cuando y

como abrirse

Instrumentos de implementacionde alta calidad,

usabilidad y design

Metodos robustos para evaluar input, output y impacto

Page 43: Presentation at board DKV Seguros

Gracias

[email protected]

www.open-evidence.com

@osimod