Novell Success Stories: Collaboration in Travel and Hospitality

Novell® End-User Computing Success StoriesCollaboration / Travel and Hospitality

July, 2010

© Novell, Inc. All rights reserved.2

40K users

Novell® Collaboration Benefits

Increase productivity

• Avoid unnecessary travel expenses – savings of $80K per year

• Improve efficiency of employee interactions while centralizing corporate knowledge

• Enable real-time collaboration – more efficient and transparent project management

5K employees

Manage information growth

Leverage investmentsand skills on Linux

• Reduce software licensing costs and need for diverse IT skills – reduce up to 80% by consolidating NetWare servers

• Take advantage of open platforms – savings of $800,000 by leveraging Xen virtualization on OES-Linux instead of VMware

11K PCs

6K employees

FORTUNE 500

26K users

• Optimize file storage costs and ensure compliance with identity-driven provisioning and tiering tools

• Improve decision making by keeping information in sync

Impact Success Stories


Customer Success Novell® Collaboration

We needed to make the new university e-mail system more attractive than Google Mail. GroupWise® offered an attractive interface and powerful functionality, with encrypted mailboxes for users. We selected Novell ahead of Microsoft for its openness and mixed source approach. - May 2010

Novell Open Enterprise Server works like a dream – even people with no Linux experience have picked it up rapidly. Training has been surprisingly painless. - Jul 20097K employees

4K users

We simply could not afford the increased software and hardware costs of a Microsoft [SharePoint] upgrade... Our Novell solutions paid for themselves immediately. - Jan 2010

40K users

1K employees

By contrast with SharePoint, which required the service provider to carry out even routine administration tasks, the new solution [Novell Teaming] is considerably simpler and more cost-effective for Centrotherm. - Apr 2010

We selected Novell [over Red Hat and Windows] because we've had a good experience with NetWare and Novell Open Enterprise Server is an excellent value. - May 2009150K users


2010 Novell Pulse Buzz2010 Novell BrainShare attendees quotes

“I like the collaborative editing--where different people are working simultaneously on documents from different places. That's wild--totally different from anything we're used to seeing”

“It gives security to what is otherwise chaos. If you leverage information right, you win. If you don't leverage it right, you'll be out of business”

“I think it's going to replace e-mail. It will definitely be a very useful too”

“As a user of SharePoint, I like the direction Novell Pulse is going in”

“The premise is actually pretty cool. A user in Novell Pulse can work in real-time on a document simulta-neously with a user on Google Wave. From the Novell side, all security is managed and maintained by Novell.”- Rob Koplowitz, Forrester Research

“Novell Pulse makes real-time collaboration more suitable for corporate users”- Fortune Magazine


Key Analyst RecognitionNovell® Collaboration

Novell GroupWise: 55-65% lower cost of ownership compared to other leading systems, Osterman Research, Apr 2009

Leaders’ quadrant, Forrester Wave™: Collaboration Platforms, Q3 2009

“Novell Storage Manager and Dynamic Storage Technology are well positioned to address emerging challenges... The world must know about this technology”, IDC, Doc # 216013, Jan 2009

Magic Quadrant for Social Software in the Workplace, Oct 2009


Press PresenceNovell® Collaboration

No matter which way you slice it, the future of the enterprise is about collaboration. Because Novell leverages what Wave has to offer while simultaneously providing the features the enterprise really cares about, Pulse could be something to keep an eye on. - Mar 2010

Novell File management suite: eWeek product to watch, Feb 18, 2010

Groupwise 8: eWeek product to watch, Jan 5, 2009

Teaming looks to have all of the capabilities an enterprise environment would be looking for in an Enterprise 2.0 collaboration platform giving easy access to information. - Sep 2009

Combined with a feature that makes licensing, account and storage decisions, GroupWise® 8 offers everything an IT administrator looks for in a solid mail server. - Nov 2009

Collaboration In Travel and Hospitality


Challenge

Solution Results

"Novell® Teaming is helping us to create a corporate culture in which all employees

are part of a single community working together to run successful individual

businesses. Once there is a critical mass of information in Novell Teaming, we

expect the usage and benefits to grow exponentially.”

Europe’s oldest luxury hotel group, Kempinski has built its reputation on principles such as exclusivity and individuality. With hotels in Europe, the Middle East, Africa and Asia, Kempinski needs effective collaboration among its 6,000 employees.

Enable collaboration and knowledge-sharing to support a planned expansion from 57 to 111 properties

Enable greater efficiency in management reporting and communications

Novell Teaming

Partner: ID Integrated Data SA, Novell Platinum Partner

Simplified and accelerated corporate communication

Reduced administrative workload and costs

Updated April 2010

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