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Mobile News Applications: Customization Is A Magic Tool In A Battle For Customers

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This is a research of mechanisms which news applications use to create the customized newsfeed for the user. Prepared by Stanfy company You can download this case study on our site - absolutely free, in 1 click! http://stanfy.com/blog/news-applications-customization-study/

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Page 1: Mobile News Applications: Customization Is A Magic Tool In A Battle For Customers
Page 2: Mobile News Applications: Customization Is A Magic Tool In A Battle For Customers

News apps category became one of the most popular from the early beginningof mobile applications. This is a part of our everyday life and many people starttheir day accompanied with coffee and mobile news.

There are more than 40.000 apps in the News category in both AppStore andGoogle Play, so competition is rather tough.

At the same time, according to Flurry analytics, News category is among thosewhere users are extremely loyal (use more than 5 times a week, retention rateis over 50%).

So, users are already loyal, but publishers need to push loyalty even higher.

But how?

Page 3: Mobile News Applications: Customization Is A Magic Tool In A Battle For Customers

The main feature which media apps use now to grow loyalty is news feedpersonalization.

This is a short research of the most trending news applications and theirapproaches to trimming newsfeed individually for their users.

The newsfeed personalization is achieved in 2 ways:

User­driven. User selects interested topics and sources including tags andsub­topics

Machine­driven. App algorithm monitors user’s preferences such as newsviews, likes/dislikes and social preferences. After collecting this infoapplication adjusts newsfeed and eliminates uninteresting items.

So, let’s look at examples of customization tools.

Page 5: Mobile News Applications: Customization Is A Magic Tool In A Battle For Customers

2. Link your social networks and RSS

….and let the app do the rest for you. Flipboard is the most well­known example for adding social newsto the newsfeed along with picking topics:

Page 6: Mobile News Applications: Customization Is A Magic Tool In A Battle For Customers

In Feedly we also see this approach: the app offers user choose from topics or sync with GoogleReader:

Page 7: Mobile News Applications: Customization Is A Magic Tool In A Battle For Customers

Zite application gets user’s information from the social networks and also picking topics:

Page 8: Mobile News Applications: Customization Is A Magic Tool In A Battle For Customers

3. Let the algorithm will learn your preferences

Vu application learns what user likes through tags and simple Yes/No answers:

Page 9: Mobile News Applications: Customization Is A Magic Tool In A Battle For Customers

and also through topic selection and indicating emotions:

Page 10: Mobile News Applications: Customization Is A Magic Tool In A Battle For Customers

4. Mix of toolsTopics, subtopics and newssource choose combined with like/dislike buttons.News360 application offers a wide range of customization options. First, user has a chance to selectthe topics. Later they can refine this list:

Page 11: Mobile News Applications: Customization Is A Magic Tool In A Battle For Customers

As well as create news section and like or dislike the article:

Page 12: Mobile News Applications: Customization Is A Magic Tool In A Battle For Customers

Conclusions

News apps category is one of the most popular in marketplace, the competition is tough. Mostapps have a rather loyal audience already, but publishers push it even further;

At the moment the most effective way to keep users attention in the news app is newsfeedcustomisation. Currently there two major trends in newsfeed personalization;

Users­driven approach gives an opportunity to each user to select their own share of topics andnews sources;

Machine­driven approach implies using an algorithm that suggest the most relevant news basedon user’s profiles in social networks, RSS, tags, votes and even emotions;

Some apps use a mix of these tools to engage and retain users for longer time;

None of these tools is a silver bullet for news apps, so publishers continue to search. As thebattle on news apps market continues, we are sure that in a little while some new exciting userretention techniques will come up.