In summary

• Third annual Logicalis Global CIO Survey

• Over 400 CIOs from Europe, North America, Latin

America and Asia Pacific

Shadow IT is now a fact of life for CIOs…

• In 2014, 72% of CIOs controlled more than 50% of IT

decisions; in 2015, that has fallen by 6%.

• This was expected - 62% of CIOs predicted this last

year.

• Nearly 1 in 3 CIOs are bypassed ‘often’, ‘very often’ or

‘most of the time.’

• 90% of CIOs reported that they are bypassed by line of

business colleagues at least occasionally.

…and the internal service provider is taking shape

• Two years ago (2013), 73% expressed a desire to be more

strategic.

• Two years on (2015), just 38% spend at least 50% of their

time on strategic activities.

• However, CIOs are spending 42% of their time on service-

based activities rather than legacy IT and support.

• They report a 50/50 balance between tech and services

management.

• At least 30% of services are provided externally.

Social, Mobile, Analytics and Cloud

• CIOs rated the role of (SMAC) in driving business innovation.

• Mobile (62%) and Analytics (63%) were clear winners.

• Social lags well behind (37%).

• Cloud sits at 47%.

• Analytics are most important in the US and LATAM.

• Mobile is strongest in Europe and LATAM.

• APAC and LATAM value Social more than others.

• Cloud is a significant priority for 67% of CIOs in LATAM.

Business Intelligence

• CIOs say organizations are not making the most of BI.

• Nearly half (48%) get ‘real time information’ and ‘well-

defined business metrics’ from BI.

• Only 29% say they derive actionable insights.

• Fewer than one third

– make insight available to decision makers anywhere (28%).

– adapt quickly to changing BI needs (28%).

– deliver predictive analytics (30%).

– realize increased sales through BI insights (27%).

BI – the barriers…

• Lack of budget (47%)

• Lack of time (40%)

• Complexity (37%)

• Lack of expertise (35%)

• Lack of clarity around business requirements (34%)

• However, 84% of CIOs indicate C-level support for BI.

Software-Defined Technologies (SDx)

• The number of organizations that have already adopted

SDx has doubled in one year – from 9% in 2014 to 18%

today.

• 82% of those who plan to adopt SDx have either already

adopted or will do so within three years.

• Less than one fifth of all respondents (18%) have longer-

term adoption plans.

Is IT delivering business value?

How do you rate the value of IT in delivering business

outcomes?

8/10(66% rated at 8 or more)

To download the full survey report, go to:

us.logicalis.com/CIO2015