Intruduction to remote management software by AMX

Introduction to Remote Management Software

Presented by

© 2010 AMX / Confidential

AMX Overview

• Founded 1982• World Headquarters – Richardson, TX

• 800 plus dealers in US (Commercial / Residential)• 86 International Countries


The AMX Mission

Solutions that Intelligently Manage People’s Lives & Environments

SIMPLESIMPLEAMX simplifies the ImplementationImplementation, MaintenanceMaintenance, and UseUse of technology

to create Effective Environments

Delivering solutions for facility users and operators which:

• Facilitate productivity, and collaboration

• Maximize efficiency and profitability

• Provide simplified management and control


The AMX Solutions Map

CommunicateConnectCommand Content

Control & Monitor


AMX SolutionsAMX Simplifies the Management and Control of entire Environments

– Audio/Video– Lighting, HVAC, Security– Communications– Digital Media/Content– Third party systems & devices

CommunicateConnectCommand Content

Control & Monitor


Best Practice Slide

• The American Institute of Architects Continuing Education Systems

– This course registered with AIA/CES– Credit for this course reported to CES – Purpose is continuing professional education– No endorsements of specific products– Certificates for non-AIA members available


Today’s Agenda

Understand the purpose of RMS

Learn the Features and benefits of RMS

Learn how it works

ROI of a network management software solution, including energy savings

Vertical market applications


What is the purpose of RMS?


What is control?

…to this!


To go from this…

How does control work?User Interfaces

• Touch Panels• Keypads• Remote Controls

Touch Panels Keypads Remote Controls

Communicate with Control SystemCommunicate with Control System


What can you control?Any electronic device – really!


What is RMS

RMS is the Glue© 2010 AMX / Confidential


What are the features & benefits

of RMS

What if…?

• Schedule rooms & equipment – including across buildings

• Ensure equipment is working

• Understand equipment usage

• Maximize AV/IT staff efficiencies

• Reduce equipment theft

• Reduce energy usage


What if…?


What if…?


Sample RMS Reports• Device Activity• Room Activity• Device Location• Device Battery Level• Device Inventory• Control System Inventory• System Users

• Power Usage• Lamp Hour Usage• Source Usage• Room Usage• Transport Usage• Help Requests• Device online• Inventory• User


What if…?


What if…?


Project Input Source

Project Input S

ource

What if…?


What if…?


What if…?


What if…?


What if…?


What if…?


What if…?


What if…..?

• Signage and Messaging– Custom Signage and Messaging for Personal Greeting


What if…?



How does it work?

Powerful Room Search in Outlook

RMS Search Tab

in MS Outlook

RMS Search Tab

in MS Outlook

Search By:

• Room Name

• Location

• Seats

• Prestige

• Equipment

• Date/Time


Schedule Activity & Messages

RMS Appointment Tab

in MS Outlook

RMS Appointment Tab

in MS Outlook

Schedule:

•Equipment Automation

•Messaging displayed

•Images displayed


Automation Based on System Conditions

• Perform a function as a result of a pre-defined event

• Turn on a fan based on temperature threshold of an equipment rack


Typical Meeting Room Configuration


Typical Meeting Room Configuration

• Manage

Lights

Shades

Cameras

A/V Equipment

Audio/Video Conf Equip


Target UsersOrganizations that Manage..…• Large numbers of Rooms

– Classrooms– Training Rooms– Meeting Rooms

• Rooms across many floors, building or cities• A/V or other equipment in these rooms

– Schools & Universities– Corporate offices– Hotels, Hospitals, Museums, Training centers


RMS Benefits – For Users

• Simplify the workflow to schedule and use rooms

• Maximize up-time and resource availability

• Lower implementation and day-2 support costs

• Minimize energy utilization – save $$ and be green

• Manage costs and maximize space utilization

• Enable “effective” communications throughout the enterprise!

RMS Meets Business Objectives



What kind of ROI can I expect?

Case Study 1

University of Minnesota



ROI Case Study

Cost of Ownership – speculation that having no system is cheaper… is a myth!

***Analysis Courtesy of Jim Gregory, University of Minnesota

Tech System Five Yr Total Costs

$12,000$16,000

$19,000

$6,000

$6,000

$7,000$10,000 $4,000

$2,000

$28,000$26,000

$28,000

$0

$5,000

$10,000

$15,000

$20,000

$25,000

$30,000

No ControlSystem

Control System Netw orked MgmtSystem

Implementation Cost 5 Yr Repair $ 5 Yr Assistance $


ROI Case StudyNo control system or Asset Management

Investment: $12,000 per roomAverage Uptime – 64% Downtime due to user problems – 24%Downtime due to equipment – 12%

***Courtesy of Sound and Video Contractor Sep 20, 2006, By Linda Seid Frembes


ROI Case Study

***Courtesy of Sound and Video Contractor Sep 20, 2006, By Linda Seid Frembes

Control system only– Investment: $16,000 per room– Average Uptime – 82% – Downtime due to user problems – 10%– Downtime due to equipment – 8%


ROI Case StudyNetworked centrally managed system (Assets)

– Investment: $19,000 per room– Average Uptime – 97% – Downtime due to user problems – 2%– Downtime due to equipment – 1%

******Courtesy of Sound and Video Contractor Sep 20, 2006, By Linda Seid Frembes


ROI Case Study

***Analysis Courtesy of Jim Gregory, University of Minnesota

Usability and availability of technology

Satisfaction with Room time

Emotional factors

64%

24%

12%

82%

8%

10%

97%

2%

1%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

No Control System Control System Networked MgmtSystem

Room Usability Factors

Usability Factor User Problems Equipt. Problems



Bottom Line:Introducing a control technology factor, especially centrally managed technology (i) reduces costs of managing technology, (ii) increases utilization of facilities and personnel, (iii) increases satisfaction of faculty and students leading to higher enrollment and better faculty retention.

Analysis Courtesy of Jim Gregory, University of Minnesota© 2010 AMX / Confidential


Case Study 2

National Bank


Typical Meeting Room Power Usage


Facility Benefit Analysis Assumptions

• 150 meeting room facility• Average meeting room utilization = 70%• After hours equipment on probability = 20%• $0.12 / kwHr electricity cost


Electricity Cost Analysis

Without Control:

Annual Electricity Cost: $173,167.00

Annual CO2 Emissions873 metric tons


Electricity Cost Analysis

With Control:

Annual Electricity Cost: $80,689

Annual CO2 Emissions407 metric tons


Electricity Savings Using Control

Savings:

Annual Electricity Savings: $92,478

Annual CO2 Emissions Savings466 metric tons


ROI – How RMS Impacts the Bottom Line• Reduces Costs

• Energy management• Head count reduction

• Future savings• Usage and utilization reports• Energy Savings - Automatically turn on and

off equipment

• Increases Efficiency • Scheduling allows more efficient use of

rooms• Scheduling maintenance means it isn’t

done on an emergency basis• Proactive maintenance increases uptime

and ensures rooms are effectively used


Advantage:

• Minimizes End User Challenges– Minimal staff to manage technology– More and more systems– Technology is constantly changing– Downtime costs money!– Don’t know when equipment is broken

• End User Needs– Usability and Automation– Reliability - Looking for uptime– Fast response and quick repair



Vertical Markets

1,000+ Customers with 20,000+ Rooms Managed by RMS


Summary - Why Use RMS?

• RMS has been successfully deployed by 1,000 customers – Including Fortune 500, top Universities, and Government

• Improves efficiency– Downtime is expensive

– Staff is limited

• Improves Service Levels

• Helps save energy

• AV and IT convergence is almost complete– IT specialists demand this type of software

• Requires Investment up front, but the payoffs are huge– Increased Uptime saves money in the long term

– Protects investments with proactive support

– Allows service to be completed when it isn’t an emergency


Thank You

© 2010 AMX Confidential