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Infographic: Managed Service for Microsoft Dynamics 365

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Page 1: Infographic: Managed Service for Microsoft Dynamics 365

Allocate your managed service hours by instructing our experts to carry out tasks that will increase the

value of your Dynamics 365 system.

Select how many

Dynamics 365 hours

will be loaded into

your annual managed

service agreement

Resolve issues and get answers to user

questions with expert Dynamics 365

phone, email and remote dial-in

support at no additional cost.

Schedule complimentary training to

secure early user adoption and

increase Dynamics 365 expertise.

Premium Managed Service only

Literacy rate by country based on a research in 2010.

for

Microsoft Dynamics 365

Managed Service

Phase the implementation of

Microsoft Dynamics 365

Frequent managed service tasks include...

Importing data 

Scheduling bespoke user

training

Configuring ClickDimensions

email marketing solution

Creating Power BI dashboards

and charts

Building Dynamics 365

automated workflows

Implementing change requests

from Dynamics 365 users

Implementing role-based user

security rules and permissions

Set-up additional Microsoft

Dynamics 365 apps

Building an integrated

customer web portal

Configuring Dynamics 365

record fields and forms

hours

Customising Dynamics 365

guided process flows

We'll appoint a named technical account manager who

will be responsible for the delivery of all Dynamics 365

work on your account. They'll be in regular contact to

share utilization reports and offer advice that will help

you make best use of your managed service hours.