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FACEBOOK

How your customers use facebook by one net marketing

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Facebook has real business value. Most US B2B marketers agree that Facebook is an effective marketing tool. Facebook is also effective for B2C customer acquisition. More than half of SMBs say Facebook is beneficial to their business. More than 1/3 of marketers say Facebook is critical or important to their business. 93% of US adult Internet users are on Facebook. The average Facebook user spends ~7 hours/month on Facebook. Facebook is overtaking Google and Yahoo in total time spent online. Facebook has become the preferred way of sharing content, second only to email (for now). Facebook users are not just engaging with friends on Facebook. They're engaging with businesses of all kinds. 35% of comments left on company Facebook pages are compliments. 70% of Facebook news consumers follow links posted by friends or family. There are 9 views for every 1 Facebook share. For more stats and data on Facebook feel free to download and distribute this report. Or visit our blog at www.onenetmarketing.com/oneblog for more juicy tips on Facebook, social media marketing other digital marketing channels.

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Page 1: How your customers use facebook by one net marketing

FACEBOOK

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Page 2: How your customers use facebook by one net marketing

“People share, read and generally engage more with any type of content when it’s surfaced through friends and people they know and trust.”

MALORIE LUCICHFACEBOOK SPOKESPERSONFEBRUARY 2011

Page 3: How your customers use facebook by one net marketing

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Facebook has a massive & highly engaged audience.

Page 4: How your customers use facebook by one net marketing

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SOURCE: STATE OF INBOUND MARKETING, HUBSPOT, MARCH 2012.

Facebook is effective for B2C customer acquisition.

80%

20%

40%

60%

0%

LinkedIn Company Blog Facebook Twitter

65%

60%

43%

77%

40%

55%55%

51%

% O

F C

HA

NN

El U

SER

S TH

IS C

HA

NN

El w

HO

A

Cq

UIR

ED A

CU

STO

MER

TH

RO

UG

H

B2B B2C

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46%increase in user engagement with FACEBOOK TIMELINE.

Brands get a

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SOURCE: SIMPlY MEASURED, HTTP://BIT.lY/HNJlFR.

Page 6: How your customers use facebook by one net marketing

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SOURCE: SIMPlY MEASURED, HTTP://BIT.lY/HNJlFR.

increase in interactive content with FACEBOOK TIMELINE.

65%Brands get a

Page 7: How your customers use facebook by one net marketing

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35%of consumer comments on company Facebook Pages are compliments.

SOURCE: AT KEARNEY, HTTP://BIT.lY/HNK1EX.

35%

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70%of Facebook news consumers follow links posted by FRIENDS or FAMILY.

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SOURCE: BUZZFEED, HTTP://BIT.lY/HNlUKl.

The median ratio of Facebook.

VIEWS SHARES

NINE ONE

Page 10: How your customers use facebook by one net marketing

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SOURCE: BlOGHER, APRIl 2011.

93% of US adult Internet users are on Facebook.

Million U.S.internet users

164Million U.S.

Facebook users

152

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SOURCE: COMSCORE, DECEMBER 2011.

93% of US adult Internet users are on Facebook.

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SOURCE: COMSCORE.

The average Facebook user spends ~7 hours/month on Facebook.

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SOURCE: COMSCORE, AUGUST 2011.

Facebook is overtaking Google and Yahoo in total time spent online.

Jul-07 Dec-07 Apr-08 Jul-08 Dec-08

Yahoo! Sites

Google sites

Facebook

Apr-09 Jul-09 Dec-09 Apr-10 Jul-10

MIN

UTE

S SP

ENT

(BIL

LIO

NS)

5.6 5.9 6.46 .49.3

11.4

15.8

27.6

32.2

39.9

12 13

16 16.7

20

26.7

34.636

38.240.5

37.939.1

35.834.3

44

43.241.5 40.5

38.638.7

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35%

13%

31%

8%6%

6%

Facebook has become the top choice for social sign-in.FACEBOOK

YAHOO

GOOGLE

OTHERWINDOWS LIVE

TWITTER

SOURCE: JANRAIN, APRIl 2011.

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SOURCE: CHADwICK MARTIN BAIlEY, SEPTEMBER 2010.

Facebook has become the preferred way of sharing content, second only to email (for now).

EMAIl

FACEBOOK

TElEPHONE

MAIl

PRINT OUTMAlE FEMAlE

84%

44%

54%

18%

31%

7%

10%

5%

8%

88%

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SOURCE: VISIBlI, APRIl 2011.

We’re not just engaging with our friends on Facebook. We’re engaging with businesses of all kinds.

ARTISTS

MEDIA

BRANDSAvg # Of COMMENTS/POST

Avg. # Of LIkES/POST

17%

43%

57%

9%

54%

92%

NOTE: PAGES ANAlYZED HAVE AT lEAST 100K “lIKES”

Page 17: How your customers use facebook by one net marketing

“Many internet activities that once took place on separate, isolated venues are now funneled through Facebook. These include email, instant messaging, blogging, gaming, video-sharing and online shopping.”

FACEBOOK USERS:THE JUGGERNAUT ROLLS ONPAUl VERNA | MARCH 21, 2011 EMARKETER

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Facebook has real business value.

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SOURCE: OUTSEll, DECEMBER 2009.

Most US B2B marketers agree that Facebook is an effective marketing tool.

51%FACEBOOK

45%lINKEDIN

35%TwITTER

25%MYSPACE

THIS SITE IS SOMEWHAT TO EXTREMELY EFFECTIVE AS A MARKETING TOOL.”

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25%

13%

32% 30%

More than half of SMBs say Facebook is beneficial to their business.Somewhat

beneficial.

Not very benficial.

Do not use.

Very beneficial.

SOURCE: AD-OlOGY, NOVEMBER 2010.

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24%

14%

34% 24%

15%

More than ⅓ of marketers say Facebook is critical or important to their business.Useful.

Not Useful.

Somewhat Useful. Important.

Critical.

SOURCE: STATE OF INBOUND MARKETING, HUBSPOT, MARCH 2012.

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SOURCE: STATE OF INBOUND MARKETING, HUBSPOT, MARCH 2012.

The number of marketers who say Facebook is “critical” or “important” to their business has increased by 75% in three years.

In 2009 In 2012

24%

42%

25%

45%

40%

35%

30%

20%

10%

15%

5%

0%

75%

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If you don’t like Facebook yet, you will.

Page 24: How your customers use facebook by one net marketing

LET’S TALK.

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250.483.7411 CANADA

[email protected]

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