Upload
motionwave-technologies
View
70
Download
5
Tags:
Embed Size (px)
DESCRIPTION
IT Support companies help in the prosperous growth of the businesses. Here is a brief guide on how to choose an IT Service Provider and also a guide about the questions you must ask your service provides before signing the contract.
Citation preview
How to Choose an
IT Support Service Provider
Importance of IT Support Service Provider:
Information technology, or IT, is the cornerstone of a business's daily operations. One of the keys to
running a prosperous business is selecting the best IT provider or partner. There are plenty of suppliers and solutions out there to choose from and you've
got to make sure you find the company that has your best interests in mind.
Step 1:
Perform some research on potential IT support providers, you should be looking for
a company that is experienced, fits into your budget, provides
unlimited or discounted onsite support.
Step 2:
Meet with a representative from each prospective IT support provider and ask questions on their
qualifications and understanding of your servers, equipment and software.
Step 3:
• How many Technicians does the IT support company have?
• What are their accreditations and industry experience?
• Where are they based? • Does the company outsource any of their
work – if so, what is outsourced?
Step 4:
Ask about any hidden consulting fees! Are you entitled to unlimited telephone and
remote support? Are there any hidden or extra charges?
Step 5:
Does the IT support company offer a range of IT Support packages that are flexible enough
to suit your present needs and cater for your future growth?
Step 6:
Will your network be monitored 24/7 and will there be any other IT support services such as out of hours server administration,
updates and maintenance?
Contact Us
/Motionwave /Motion_Wave
/company/motionwave-technologies
1300 337 984
www.motionwave.com.au