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How To Choose A Provider. Presented By: Bob Sattler The Planning Place. The Prep Work. What Are You Looking For . . . In how your family member is supported? In the characteristics of the organization providing supports. What Information Should You Provide About. - PowerPoint PPT Presentation
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How To Choose A How To Choose A ProviderProvider
Presented By:Presented By: Bob Sattler Bob Sattler
The Planning PlaceThe Planning Place
The Prep WorkThe Prep Work
What Are You Looking For . . .What Are You Looking For . . . In how your family member is In how your family member is
supported?supported? In the characteristics of the In the characteristics of the
organization providing supportsorganization providing supports
What Information Should You What Information Should You Provide About . . .Provide About . . .
Maintaining and Building Maintaining and Building RelationshipsRelationships
What Is Important To and For Your What Is Important To and For Your Family MemberFamily Member
How To Support The PersonHow To Support The Person
Tools For Tools For Presenting InformationPresenting Information
Person Centered DescriptionsPerson Centered DescriptionsFinding New Supports Finding New Supports Making A Good MatchMaking A Good Match
Person Centered DescriptionsPerson Centered Descriptions Developed by the Developed by the
person and people person and people who care and support who care and support him/herhim/her
Provides a Provides a comprehensive comprehensive snapshot of a personsnapshot of a person
Gives detailed Gives detailed information to prevent information to prevent “reinventing the “reinventing the wheel” syndromewheel” syndrome
Making A MatchMaking A Match Supports Wanted and Supports Wanted and
NeededNeeded Skills NeededSkills Needed Personality Personality
Characteristics Characteristics NeededNeeded
Personality Personality Characteristics That Characteristics That Need To Be AbsentNeed To Be Absent
Shared Common Shared Common InterestsInterests
Finding New SupportsFinding New Supports
How The Person How The Person Wants/Doesn’t Want Wants/Doesn’t Want To LiveTo Live
How Their Day Is How Their Day Is SpentSpent
What Supports Are What Supports Are Needed For A Needed For A Successful DaySuccessful Day
How Are Supports How Are Supports FundedFunded
Roommate who:Wants to share food expense and wants to eat healthyKeeps their stuff picked-upLikes me and I like them
Staff who:Respect meFollow my direction on personal care routinesHelp me with cleaning, budgeting and getting to Dr. appts
Live near greenhouse-possible job opportunity
Accessible home or apartment
Quiet safe neighborhood & not a lot of kids
Future OptionsFuture Options
Option 1Option 1 Option 2Option 2 Option 3Option 3 Option 4Option 4
Picture Of The Picture Of The Person’s LifePerson’s Life
How She/he How She/he Might Want Might Want To LiveTo Live
How Doable Is How Doable Is This OptionThis Option
Acceptance Acceptance By Significant By Significant OthersOthers
It’s Likely It’s Likely CostCost
Supports Supports NeededNeeded
Skills Skills
NeededNeeded
Personality Personality Characteristics Characteristics
NeededNeeded
Personality Personality Characteristics Characteristics
Not NeededNot Needed
Shared Shared InterestsInterests
Share driving Share driving and riding and riding from Portland from Portland to Salemto Salem
A “walking A “walking buddy” in mybuddy” in my neighborhoodneighborhood
Provide good Provide good care of my care of my lawn and yardlawn and yard
Safe driving Safe driving while talkingwhile talkingOk with Ok with driving fast, driving fast, but safebut safe
Knows of safe Knows of safe walking trailswalking trailsWilling to go Willing to go slowslow
Get rid of Get rid of weeds but not weeds but not using poisonusing poisonAttention to Attention to detailsdetails
TalkativeTalkativeLikes to share Likes to share about their lifeabout their lifeOpenOpen
Encouraging, but Encouraging, but firmfirmPersistentPersistentOk with hearing Ok with hearing frequent whiningfrequent whining
Good humoredGood humoredPatientPatientOpen to hearing Open to hearing my ideasmy ideas
QuietQuietPrivatePrivateBackseat DriverBackseat Driver
Demeaning and Demeaning and demandingdemandingUnmotivatedUnmotivatedInconsistentInconsistent
Doesn’t like Doesn’t like being outsidebeing outsideComplainerComplainerControllingControlling
GardeningGardeningSinging to Singing to the radio, the radio, loudlyloudly
Looking at Looking at interesting interesting yards and yards and gardensgardensTalking Talking about current about current events (local events (local mostly)mostly)
Native plantsNative plants““old” old” varieties of varieties of plantsplants
A Match To Support SherrieA Match To Support Sherrie
Preparing A Match ProfilePreparing A Match Profile
In your group, use the Person Centered In your group, use the Person Centered Description and determine at least three Description and determine at least three things for each of the following categoriesthings for each of the following categories Supports wanted and neededSupports wanted and needed Skills neededSkills needed Personality Characteristics neededPersonality Characteristics needed Personality Characteristics that should be Personality Characteristics that should be
absentabsent Shared common interestsShared common interests
Supports Supports NeededNeeded
Skills NeededSkills Needed Personality Personality CharacteristicCharacteristic
s Neededs Needed
Personality Personality CharacteristicCharacteristics Not Neededs Not Needed
Shared Shared InterestsInterests
Matching Profile
Screening OrganizationsScreening Organizations
Health And Safety Health And Safety Stability Of OrganizationStability Of OrganizationMeeting Quality Assurance StandardsMeeting Quality Assurance StandardsQuality Of LifeQuality Of Life
Health & SafetyHealth & Safety
Incidents of Mistreatment, Abuse, Incidents of Mistreatment, Abuse, Neglect, ExploitationNeglect, Exploitation
Critical IncidentsCritical Incidents
Stability Of The OrganizationStability Of The Organization
How Long In BusinessHow Long In BusinessFundingFundingStaff TurnoverStaff TurnoverLong Term PlanningLong Term PlanningReputationReputation
Meeting RequirementsMeeting Requirements
Current Quality StatusCurrent Quality StatusPast Three EvaluationsPast Three Evaluations Internal ProcessesInternal Processes
Quality Of LifeQuality Of Life
Input from People/Families ServedInput from People/Families ServedService Delivery StructureService Delivery StructureBuilding Community ConnectionsBuilding Community Connections
The InterviewThe Interview
Using the questions developed in your Using the questions developed in your group, interview the potential Service group, interview the potential Service Providers.Providers.
Now . . .Now . . .
What Did You Notice?What Did You Notice?What Did You Learn?What Did You Learn?Who Did You Rule Out? Why?Who Did You Rule Out? Why?Who Would You Be Interested In Who Would You Be Interested In
Meeting With Again? Why?Meeting With Again? Why?
ToursTours
How Many Options Are Available To How Many Options Are Available To You?You?
What Does The Home Look Like?What Does The Home Look Like?Accessibility Of The Home?Accessibility Of The Home?How Accessible To The Community?How Accessible To The Community?
ReferencesReferences
From Persons ServedFrom Persons ServedFrom Family MembersFrom Family MembersFrom Direct Care ProvidersFrom Direct Care Providers
The DecisionThe Decision
Helping The Person DecideHelping The Person DecideLetting Others KnowLetting Others KnowTransition PlanningTransition Planning
Visit ScheduleVisit ScheduleOvernight VisitsOvernight VisitsMovingMoving
Maintaining ContactMaintaining Contact
Establish A Working RelationshipEstablish A Working RelationshipRespecting Each OtherRespecting Each OtherAccountabilityAccountability
When Problems AriseWhen Problems Arise
Early Warning SignsEarly Warning SignsMeetingsMeetingsAction StepsAction Steps
ResolutionsResolutionsGrievances/AppealsGrievances/AppealsMoving ForwardMoving Forward