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HDICapitalAreaLocalChapter

March 25, 2016

UpdatesfromHDICorporateandHDICapitalAreaLocalChapter

HDI Membership: Now More Connected Than Ever

Connect and collaborate with professionals who share your goals and challenges and gain exclusive access to the best industry resources—hand-picked by experts and practitioners.

•  News and articles •  Industry research •  Podcasts and webinars •  Discussions •  And much more

Only at the new HDIConnect!

Connect.ThinkHDI.com

What’s Hot at HDI Get Your Seat at the Next HDI Forum Roundtables They’re filling up fast! Join us to learn about HDI Forum membership as you collaborate with your peers to share thoughts, discuss challenges, learn the latest best practices, and more. Best of all, they’re FREE to attend:

–  April 12, 1:00 p.m. – 3:30 p.m. EST at HDI 2016 Conference & Expo –  Register today at www.ThinkHDI.com/Roundtables

Develop, Advance, and Prove the Value of Your Support Center The HDI Support Center Self-Assessment tool can help you get an objective review and develop a meaningful action plan for improvement.

–  Establish a current-state baseline to measure the impact of future changes. –  Identify critical shortcomings in resources and processes. –  New price of only $195--free with Manager/Director courses! –  Learn more at ThinkHDI.com/Assessments

You Spoke, We Listened: Introducing Your HDI

New Membership Model Features Improved Benefits, Lower Price Based on feedback from those in the tech support industry, HDI has overhauled and simplified its membership model! No more unnecessary member levels, no more confusing pricing structure, and no more unclear benefits. We now have one membership level available for the new low price of $295 with a streamlined and improved set of benefits. Check it out at ThinkHDI.com/Membership.

Thank You HDI CA 2016 Sponsors!!

Today’s Agenda

Agenda 12:00 Noon to 12:30 PM – Lunch and Networking 12:30 PM to 1:50 PM – Program 1:50 PM to 2:00 PM – Survey, Prize Drawing 2:00 PM – Meeting Ends

Today’s Speaker

2016 Workforce Trends: Hiring for Success!

Christie Shell

2016 Workforce Trends: Hiring for

Success!

Christie Shell

Division Director, Robert Half Technology

Recruiting the Right Talent

Recruiting the Right Talent: Numbers Don’t Lie

#s to Know

� Job Openings?? 5.4 Million!

� 5.4 …The number of millions of job openings

Hot Jobs Bring Higher Pay for 2016…

� 4.1%...Starting Salaries rise in 2016

� 5.3%....Technology Salaries Rise (the highest of all positions projected)

� 9.7%... Increase in Salary for Wireless Network Engineers

�  Chief executives (includes CIOs): 1.0% �  Software developers, applications and systems software: 2.2%

�  Database administrators: 1.5%

�  Network and computer systems administrators: 4.5%

�  Computer and information systems managers: 2.4%

�  Computer systems analysts: 1.8%

�  Computer hardware engineers: 1.9%

�  Computer hardware engineers: 1.3%

�  Web developers: 4.4%

�  Information security analysts 1.7% �  Computer programmers 3.2%

�  Technical writers: 2.5%

UNEMPLOYMENT

Recruiting the Right Talent

THE DEMAND FOR SKILLED TALENT

The BLS reports that 2.8 million workers voluntarily left their jobs at the end of November 2015, a 16% increase compared to 2 years ago

Hiring the Best

Employers Get Creative with IT Recruitment

�  Position Titles & Descriptions

� Hire The Talent, Teach the Skills

�  Look outside of local area for potential hires: -  Pay relocation expenses

-  Offer full-time remote work opportunities

-  Call me (202) 626-0250

Hiring the Best: Vetting out The Rest

Interviewing

�  ""How would you make me a peanut butter sandwich?" The proper answer would demonstrate attention to details, requirements gathering skills, communication skills, information processing and a few other things.“ – Yolanda Thomas, IT PM @ Jos A. Bank

�  "What did you consider to be your worst career move and what did you learn from it?“

�  "What will you add to the organization that will make me glad I hired you?"

�  "How many tennis balls does it take to fill a standard size school bus?“- Jawana Daugherty, NextGen Implementation Analyst

�  "What is your most memorable career achievement? I like this one because you can understand how a person defines success. You could make it more broad by taking out the word "career" to see how they prioritize their lives, but it might be too personal. In general, I like open ended questions unless it's technology related.“ – Lee Collum, Northcraft Analytics

�  Would you rather win or lose? Why?

�  “I send them a bit of homework ie. ‘We’re typically hitting our SLAs but sometime there’s a time where there’s a company-wide issue/ outage etc. So what would you do during that surge?” – Bill Liberti, Director, HumanTouch LLC

Have you lost your marbles??

Sharing is Caring!

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Retaining Your Rock Stars

Retaining your Rock Stars

1. Pay at or above market salaries

2. Have a clear “why”

3. Latest Technology

4. Growth & Promotion

5. Recognition

Sharing is Caring…still!

What incentives, kuddos, etc. do you use for your team?

What was the most meaningful to you?

Daniel Pink: The Puzzle of Motivation http://www.ted.com/talks/dan_pink_on_motivation?language=en