Getting the Most Out of Your Lync Unified Communications Platform

New Horizons Next Level Webinar Series

Hosted by: Brian Zibricky

Getting the Most Out of Your Lync Unified Platform

Presented by: Rachel Byrne

Introduction

• Brian Zibricky

• Product Manager

• Previously a Technical Instructor

with New Horizons for over 10 years

• Certifications: MCT, MCITP: Server 2008 Enterprise

Administrator, MCSE / Security: Server 2003, ITIL v3

Foundations, A+, Network+, Security+

www.nhgreatlakes.com

Agenda

• Who is New Horizons?

• Introducing C/D/H with Rachel Byrne

• Getting the Most Out of Your Lync Unified Communications Platform

• Q & A


Who is New Horizons?

New Horizons is a proven, worldwide training provider

with flexible learning solutions taught by industry-leading instructors.

Largest International Network

• 2,100 Classrooms

• 2,400 Instructors in 56 Countries

• 3 Million Student Days of Training per Year

New Horizons Great Lakes

• 10 State-of-the-art Facilities

• 50+ Classrooms

• 30+ Instructors

• 400+ Class Offerings


Who is New Horizons?

• Strong Vendor Partnerships


New Horizons Next Level Webinar Series

Getting the Most Out of Your

Lync Unified Communications Platform

Presented by C/D/H

Quick Facts

About Us

• 23nd Year

• Grand Rapids & Royal Oak

• 30 Staff

Approach

• Vendor Independent

• Non-reseller

• Professional Services Only

Partnerships

• Microsoft Gold

• VMware Enterprise

• Citrix Silver

• Cisco Premier

• Novell Gold

Microsoft Gold Partner

Competencies

• Four Gold

• Eight Silver

Successes

• Customer Excellence Award

• Virtual Technical Specialist (VTSP)

• Managed Partner

• Numerous Partner Awards

Pinpoint

• Microsoft’s official partner directory

• 5-star rating

Expertise

What information workers expect today

Access to contacts, email, and documents

from virtually

anywhere

Productivity

on the go

Easily connect

with other people

Microsoft Academy Live - January 2013: Do Not

Distribute

Lync enterprise benefits

Enable and improve mobile productivity Communicate in real time with colleagues, customers and partners from virtually anywhere

Enable new ways of collaboration with voice & video using a single unified client Share ideas and keep teams in sync Reduce costs related to video conferencing, telephony and travel

Reduce costs through simplification and consolidation Manage with common and familiar tools Reduce total cost of ownership with integration and shared infrastructure

Accelerate adoption of online services Reduce IT operations costs Enables a path to unified communications – following a customer’s blueprint

Enabling customer deployment choice

Office 365, Lync Online

Partner-hosted multi-tenant

Lync Online

Lync Server

Private cloud / dedicated

Lync Server

Single domain & directory

Users split – server / online

Lync Hybrid

Applications used everyday

Unified communications platform

Enterprise-ready

What’s new in Lync?

Be there without going there

Video gallery

HD video or high

resolution photos of

attendees

H.264 SVC support

Presenter controls to

optimize for meeting type

Participant selected views

Single unified client

experience across

workloads

Lync Windows 8

immersive experience

optimized for touch

Mobile client experiences

designed for the device

Communicate with

anyone on Skype

Presence

Instant Messaging

Peer to peer voice

Communicate directly

from within Office

Single identity

Shared contact card

OneNote Share

Lync Client

Single unified client

Instant Messaging

Presence

Enable great meeting experiences &

collaboration

Multiparty HD video gallery &

H.264 SVC support


collaboration


collaboration

Lync

Web App

for

browser

access

to Lync

Meetings

Lync is familiar and engaging, across a variety of devices and platforms

OneNote

share,

accessible

directly

from a

Lync

Meeting

Connect people, communications and the applications they use everyday

Lync 2013 mobile clients

I am always connected to my network

I control my availability

I can communicate immediately

I can see and hear you from anywhere

I can collaborate from anywhere

Microsoft Academy Live -

January 2013: Do Not

Distribute

Lync

optimized

for an

immersive

Windows 8

experience

Lync is familiar and engaging,

across a variety

of devices and platforms

The new Lync works across platforms & devices

Browser

Tablet

Smartphone

Mac

PC



Distribute

Lync is familiar and engaging, across a variety of devices and platforms

Lync 2013 mobile clients

Deliver compelling Voice over Internet Protocol (VoIP), video over IP, and collaboration experiences on both smartphones and tablets



Distribute



Real World Examples

Manufacturing • Integration with Nortel CS1000 during

migration

• OCS 2007 to Lync 2010 upgrade

• AudioCodes gateways

• Regional Office is Asia, Europe, and South

America

• 23 branch offices with SBS and gateway

Professional Services • Integration with Mitel

• Remote offices connecting over MPLS

• Remote works connecting with remote access

• Remote workers

Royal Oak 306 S. Washington Ave.

Suite 212

Royal Oak, MI 48067

(248) 546-1800

Grand Rapids 15 Ionia SW

Suite 270

Grand Rapids, MI 49503

(616) 776-1600

Thank You

www.cdh.com

http://www.cdh.com/

Technology

Getting the Most Out of Your Lync Unified Communications Platform