30
Getting Started with Process Builder Adding to the Admin’s Toolbelt Susan Sparks Senior Consultant, FinancialForce [email protected] @susan_sfdc

Getting Started with Process Builder by Susan Sparks

Embed Size (px)

Citation preview

Page 1: Getting Started with Process Builder by Susan Sparks

Getting Started with Process BuilderAdding to the Admin’s Toolbelt

Susan SparksSenior Consultant, [email protected]@susan_sfdc

Page 2: Getting Started with Process Builder by Susan Sparks

Susan SparksProvidence User Group LeaderSenior Consultant, FinancialForce

Page 3: Getting Started with Process Builder by Susan Sparks

Forward-Looking StatementsStatement under the Private Securities Litigation Reform Act of 1995:

This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.

The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site.

Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

Page 4: Getting Started with Process Builder by Susan Sparks

Takeaways

What is Process Builder?

Real World Use Case

Resources

Page 5: Getting Started with Process Builder by Susan Sparks

What is Process Builder

Page 6: Getting Started with Process Builder by Susan Sparks

Lightning Process BuilderAddpowerfulactionswithasingleclick

• Create a Record

• Email Alerts• Call Flows• Post to

Chatter• Quick Actions• Submit for

Approval• Update

Records• Call Apex

Page 7: Getting Started with Process Builder by Susan Sparks

Which Tool Do I Use

Page 8: Getting Started with Process Builder by Susan Sparks
Page 9: Getting Started with Process Builder by Susan Sparks

Process Builder Basics

o Select the Object

o Select Criteria

o Immediate Actions

o Scheduled Actions

Page 10: Getting Started with Process Builder by Susan Sparks
Page 11: Getting Started with Process Builder by Susan Sparks
Page 12: Getting Started with Process Builder by Susan Sparks
Page 13: Getting Started with Process Builder by Susan Sparks
Page 14: Getting Started with Process Builder by Susan Sparks
Page 15: Getting Started with Process Builder by Susan Sparks
Page 16: Getting Started with Process Builder by Susan Sparks
Page 17: Getting Started with Process Builder by Susan Sparks
Page 18: Getting Started with Process Builder by Susan Sparks

Real World Use Case

Page 19: Getting Started with Process Builder by Susan Sparks

Business Requirement – Update Extra Quotes to Lost once the master one is marked as Won

Need to Automate because the Salesperson “forgets” to do it.

Process Builder will do because we can lookup to the Opportunity to get all related quotes

It’s happening in the real world – Update Extra Quotes

Page 20: Getting Started with Process Builder by Susan Sparks
Page 21: Getting Started with Process Builder by Susan Sparks

Set when to Process - Customer Quotation Status = Won

Update Customer Quotation Related to the Opportunity to Lost if not marked as Won

Using the Filter feature Current Customer Quotation stays at Won

Solution

Page 22: Getting Started with Process Builder by Susan Sparks
Page 23: Getting Started with Process Builder by Susan Sparks
Page 24: Getting Started with Process Builder by Susan Sparks

Resources

Page 25: Getting Started with Process Builder by Susan Sparks

Getting Started Resources https://trailhead.salesforce.com Which Automation Tool Should I

Use?bit.ly/which_tool

Salesforce Developers Lightning Week Tutorial: Process Builderhttp://bit.ly/process_lightning_tutorial

Automation Champion: Learning Process Builder (Beginning - Intermediate step-by-step tutorials)http://automationchampion.com/learning-process-builder/

Page 26: Getting Started with Process Builder by Susan Sparks

Advanced Resources

http://bit.ly/SuccessWorkflow Andrew FawcettExtending Lightning Process Builder & Visual Workflow with Apexhttp://bit.ly/lpb-extend-with-apex

Controlling Internet Devices via Lightning Process Builderhttp://bit.ly/lpb-control-internet-devices

Keir BowdenLightning Process Builder & Invocable Methodshttp://bit.ly/lpb-invocable

Twilio Helper Library for Salesforcehttps://twilio-salesforce.readthedocs.org

Page 27: Getting Started with Process Builder by Susan Sparks

1:30 Process Builder is an #AwesomeAdmin’s Swiss Army Knife – Jennifer Lee

Page 29: Getting Started with Process Builder by Susan Sparks

thank y u

Page 30: Getting Started with Process Builder by Susan Sparks

Trivia

Process Builder Full Name? Lightning Process Builder

Which Two Tools can Post to Chatter?Process Builder & Visual Workflow