GDS International - CIO - Summit - Africa - 7

The complete package...Your guide to business solutions from Vodacom Business

Vodacom Business | Solutions Portfolio Vodacom Business | Solutions Portfolio

Businessto your taste...

© Vodacom Group 2011. Vodacom and the Vodacom logos are trademarks of the Vodafone Group. Other product and company names mentioned herein may be the trademarks of their respective owners. While Vodacom makes every effort to ensure that the enclosed information is correct at time of print, Vodacom cannot be held responsible for any cost, loss and/or damage that may arise as a result of misprints, incorrect information and/or any changes. E&OE (Errors and Omissions Excepted). DATE ISSUED: September 2011

Angola Tel: +244 222 390 600Cameroon Tel: +237 7599 0968Cote d’ Ivoire Tel: +225 0787 3927France Tel: +33 1 30 56 64 43Kenya Tel: +254 202 714815Mozambique Tel: +258 21 313 936

Nigeria Tel: +234 1 212 0700Sierra Leone Tel: +232 76 692 377South Africa Tel: +27 11 797 3300UK Tel: +44 207 173 1700Zambia Tel: +260 211 232 005

Let’s expose your business to a world of possibilities. Contact us for a customised communications solution to match your needs:vodacom.com/business

Vodacom Business:

Vodacom Business | Solutions Portfolio

Delivering the power to youOur entire approach is based on giving you more… you’ll get more value by having access to innovative, useful technology solutions that run on a powerful and trusted network infrastructure.

Excellent service is provided by our skilled and committed support teams, so you don’t have to use your own resources. Everything combines to give you more freedom and better control over your business solutions and communications. We empower your success, while keeping it simple and cost-effective.

We offer you:

• a full service delivery framework• seamless integration of your communication mediums and business solutions• more options throughout our business services portfolio • complete accountability from a single service provider• a powerful network featuring the very latest technological innovations

Let’s expose your business to a worldof possibilities. Contact us fora customised communications solutionto match your needs:vodacom.com/business

17








Vodacom Business:




We offer you:



17


Just imagine… a world in which every email, every call, every meeting request and every electronic exchange happens seamlessly and without hassle. A system that doesn’t go down… employees who can work from anywhere... fl awless connections to your clients, suppliers and workforce that work every time... communications that can keep up with the pace you need to work at… a network that actually serves you, instead of the other way around… and a platform that matches the size, shape and activities of your business - whatever your business.

Effective business communications happen when everyone can connect, from anywhere at anytime – on any device.

1

Vodacom Business is your total communications provider – capable of delivering on all your business ICT needs – including mobility, connectivity, applications and business functionality – cost-effectively and efficiently.

16

Access Services

Wireline

Leased Lines

Fibre

Mobile

Mobile Data

Access Point Names

Managed Network Services Managed Hosted Services

Security Solutions

Email Security

Perimeter Security

Web Security

Software as a Service (SaaS)

Managed Business Applications

Mail and Messaging

Infrastructure as a Service (IaaS)

Hosting

Managed Backup

Managed Storage

Disaster Recovery

Wireless

Microwave Wi-Fi SatelliteBroadband

Internet Solutions

Dedicated Internet

Domain Name Services

Broadband Internet

VPN Solutions

MPLS VPN

Satellite VPN

VoiceSolutions

VoIP

Hosted Call Centre

Video Solutions

Boardroom Video Collaboration

Desktop Video Collaboration

Mobile Video Collaboration

xDSL

An overview of Vodacom Business’ solutions portfolio


Globalcoverage


Welcome to Total CommunicationsNow you can gain complete control of all your business information and communications with access to a trusted network. Enjoy a wide choice of innovative products and services designed to be seamlessly integrated – while being backed by excellent service. We give your business freedom, simplicity and control – and the power to realise your full potential for maximum success.

It’s a total communications solution that ensures:• more value – with more options, more innovations and economies of scale• a powerful network infrastructure that you can depend on at all times• the fl exibility to connect from anywhere – to any device – at any time – over any medium• the scalability to match the future growth of your business• improved productivity and effi ciency with all levels of staff working together seamlessly,

across one network, sharing the same resources• increased profi tability through real savings on capital expenses, equipment, solutions

management and maintenance• the certainty of full-time, real-time service and support by qualifi ed and

skilled professionals• competitive advantage enabled by cutting edge, innovative, next generation technology

2 15


“Knowing that our communications infrastructure won’t go down means I can rest assured that our productivity will never go down!”

InfrastructureHow IT happens

Rest assured that Vodacom Business has a powerful and robust network infrastructure that can deliver on all your communication and network needs. Be safe in the knowledge that we have the skills, experience and technology to deliver world-class connectivity to your business. This makes it simple for you to use all the technology you need to meet the needs of your business.

Everything you could want... and more

From our elaborate fi bre-optic network throughout Africa’s major metropolitan routes, our deep African footprint to our international Points of Presence in London, Brussels, Washington, Dubai, Bahrain and Singapore, as well as our global footprint through Vodafone – ensures that you can enjoy reliable, cost effi cient, secure and faster connectivity. This means that voice; data and video capabilities will now be faster, more accessible and more reliable than ever before. In addition, our Customer Services Operational Centre, a high-tech support facility, ensures uninterrupted and seamless service.


18

Let’s expose your business to a world of possibilities...

Our robust network ensures you are always connected...

14


17

Regardless of the size or nature of your business, Vodacom Business has the network infrastructure, technology and support that your business requires.

4

Hosted Services include Infrastructure as a Service, Software as a Service and Security Solutions. Infrastructure as a Service (IaaS) Solutions

Network infrastructure is key – the backbone of cloud computing. We offer premium business class infrastructure. This includes state-of-the-art data centres comprising of hardware, hosting, storage, back-up, and disaster recovery.

This infrastructure gives you a wide choice of platforms (physical and virtual) in a variety of operating systems - on demand and always on.

You no longer have to install and manage expensive on-site infrastructure. You can get all the capacity, technology, security and fl exibility you need from us.

We give you network power, excellent value, reliable service and constant innovation.

Data Storage Solutions

• Managed SAN• Managed Backup

Hosting Solutions

• Hosting X-Press• Dedicated Hosting• Managed Virtual Hosting• Domain Name Service

Software as a Service (SaaS) Solutions

Collaborate in real time with powerful applications and solutions spanning the full range of your business functions. Instead of installing software, simply access it when you need it. A full range of traditional software applications is available – giving you the power of choice and variety.

Enjoy improved effi ciency and productivity through collaboration (remotely, on-site or on-the-move) while enjoying signifi cant cost savings. The solution also allows for better resource allocation as you no longer need dedicated resources for network and software management - everything is backed by excellent service.

Security Solutions

Never before has security for electronic communications been more important – and keeping up-to-date with what is essentially an arms race can be overwhelming. But now you can enjoy total peace of mind without incurring any of the hassle.

Benefi t from always having the latest versions and software with no need for your business to allocate time or resources. Eliminate email bandwidth wastage and unnecessary hard drive space wastage while enjoying increased productivity and cost effi ciency. Enjoy proactive monitoring by expert security technicians and automatic failover measures.

13


A range of solutions as unique as your business Historically the needs of African businesses have been met with a one-size-fi ts-all approach.

Now Vodacom Business brings you a total communications solution tailor-made to meet the particular needs of your business. This includes:• how you access your business network • the specifi c type of network services

that you use to communicate, be it via email, voice calls or video, through business systems or between your offi ce branches - on-site or on the move

• a range of cost-effective hosted services for your business including data storage, an online presence and applications - with the very latest security and backup technology

Punch above your weight as an Entrepreneur or SME

Benefi t from simple and affordable solutions that add real value and service. Your communications can be as advanced as that of a large multinational corporation… without the price tag.

Power and fl exibility for Corporates

Enjoy a host of powerful, robust and managed solutions that can integrate together seamlessly as well as adapt and grow as you require.

Cost-effective efficiency for Government and the Public Sector

Complete solutions that increase accessibility for both urban and rural communities, giving improved and effective service delivery – while maintaining cost-effi ciency.

5


Hosted ServicesHead into the cloud

Instead of acquiring, maintaining, upgrading and managing your own infrastructure and software – through our Hosted Services you can enjoy the access and the functionality without the baggage. You can now simply access whichever functionalities and applications you require by connecting to the cloud… without the capital expenditure or the need for ongoing maintenance and upgrades. That means you can pass the technology risk on to us, so you can focus on your core business.

Cloud computing gives your business:

• cost effi ciency and bottom line IT investment savings with reductions in both capital and operational costs

• the ability for everyone in your business to work more productively while on the move, from anywhere at any time. By connecting to the cloud, the necessary information is always available to everyone

• access to the very latest software and business applications, with freedom of choice and control over the technology and solutions that you use

• state-of-the-art security from your company network, systems and business applications - right down to your email

“We benefit from having a great communications system… without having to pay for installation, maintenance or upgrades!”

12


“Staying ahead of the pack is about getting the true benefits of having options. From the latest applications to access technologies, I have the freedom to determine what works best for my business.”

6

Network Services include Internet, Virtual Private Network, Private Lines, Voice and Video Solutions.

Internet Services

Enjoy reliable Internet access, an online presence and connectivity to your business applications – affordably and fl exibly. Get local and international quality Internet access through strategically positioned points of presence.

We give you freedom of choice, and control over how you connect and where you can connect from. And we keep it simple, so that you can concentrate on doing business. You have a choice of cost-effective shared broadband Internet access services – whether you need wired, wireless or mobile connectivity. We can also offer you dedicated Internet access if you need a more exclusive type of connection.

Our solutions are fully managed, with proactive monitoring and backed by service level agreements you can hold us by.

Internet Solutions include:

• Dedicated Internet• Broadband Internet• Domain Name Services

VPN Solutions

Your own private network connection that will enable you to securely and cost-effectively link multiple sites, off-site employees, suppliers and partners – locally and abroad. A powerful, intelligent network enables you to prioritise time-sensitive traffi c, ensuring high availability and dependability. Enjoy real-time collaboration for increased productivity.

We give you the power to do business more effi ciently, with more control – allowing you to improve your business operations and offer better service and satisfaction to your customers. VPN Solutions include:

• MPLS VPN• Satellite VPN• Metro VPN• POS and ATM VPN

Voice Solutions

Your business can benefi t from increased communications effi ciencies – through end-to-end, business-grade Voice over Internet Protocol (VoIP) solutions, traditional mobile voice communications, Internet and Private Branch Exchange (PBX) switchboard functionality as well as call centre solutions.

Enjoy high call quality with value added features and expanded functionality while saving as much as 30% on call costs. Get On-net, local, international and mobile calls delivered through a single network. In addition you may choose to host your PBX or call centre technology with us, eliminating the need to invest in high-cost infrastructure.

We combine powerful technologies into packages that are simple to use and offer you freedom of choice and high levels of control.

Video Solutions

You can increase your business productivity with the power of video. There’s no need to waste time and money gathering people in the same place. Simply use our video collaboration services. Our video networking technology can connect two or more individuals and locations to each other.

Connect anywhere, anytime and from any device with rich face-to-face remote communications. This saves you costs by reducing travel and associated expenditure. All of this without costly infrastructure, while reducing the need for dedicated IT support staff.

We provide you with a choice of services that can be deployed to the meeting room, your desktop/laptop or to your mobile devices.

You have a choice between standard and high defi nition services and, when using our infrastructure, we will guarantee quality of service as a fully managed solution.

You can enjoy normal video conferencing that gives extra value by allowing content sharing.

11



Access Solutionssiness.” Where it all begins

It’s all about what you need: Vodacom Business has a range of Access Solutions that will suit any business contingency. Access is the basic enabler that facilitates everything from email, web access, networking, video conferencing, data transfer and backup to complex, bandwidth-intensive and specialised applications.

Your business will enjoy concrete benefi ts, regardless of which solution is used:• cost-effectiveness• high-speed connectivity• high quality of service• dependability with full service level

agreements• complete business mobility• scalability and fl exibility

Access Solutions include Wired, Wireless, Satellite and Mobile networks.

Wireless Solutions

Whether in metropolitan or suburban areas, you can very quickly connect your offi ces to the Internet and access corporate applications across your branches without having to wait for often costly leased lines. With suffi cient coverage of major business districts, our Broadband Wireless Access networks provide the viable alternative to leased lines across Africa, thus eliminating the complexities introduced by third party suppliers.

Offered as our own fully managed service, you are assured of high quality of service, fast, seamless installation and integration, as well as the comfort of knowing that your network will always be on. We give you wireless freedom and control to select your speed, data transfer volume and priority of various data application types on your network, all in a package that suits your company’s budget.

Wireline Solutions

Perfect if your business requires constant connectivity to the Internet and applications that you can always rely on. You have control over your own dedicated connection. Our Leased Line Solutions allow you to develop highly effi cient integrated voice and data networks between multiple destinations.

Your connection is reserved for your exclusive use, so there is no traffi c from other subscribers. Your bandwidth is all yours... 24/7/365.

Our Fibre Solution is a dedicated, high-speed line that that directly links your business, data and applications to our all-fi bre network for maximum networking power. It gives you a high bandwidth connection between your premises and our network... with guaranteed throughput and defi ned service levels. Ensuring more speed, less interruptions.

Satellite Solutions

Our Satellite Solutions enable your business to communicate effi ciently and affordably across or outside Africa. Whether your operations are located in rural areas, or in the middle of a city, our diverse fl eet of premium satellite capacities and ground

stations ensure that your remote offi ce is never isolated from the rest of your business community. In addition, our solution is fast to deploy, reliable and charged at a fi xed cost, regardless of distance.

Private Line Solutions

Whenever and wherever your business requires a dedicated and private connection across multiple locations, our private line solutions utilise a combination of wired or satellite access media to ensure your data integrity is uncompromised across our own or third party networks. Offered as a fully managed service, you can run your company applications and move your corporate data securely and seamlessly within Africa or across the globe, with the assurance that the network is all yours.

Private Line Solutions include:• International Private Leased Circuits• National Private Leased Circuits• Dedicated Satellite

Mobile Solutions

Easy-to-use business mobility that ensures your workforce securely stay connected over the Internet, whenever they’re on the move. Our Access Point Name (APN) solutions utilise mobile data networks to provide reliable and cost effective connectivity for your payment terminals.

Make the maximum use of your time – on-site, off-site or on the move.

7


Managed Network Services

10

Choose to network. The possibilities are infinite.

Regardless of the type of managed network services you need, Vodacom Business has solutions specifi cally designed to help you with powerful business networking tools. Your business network includes both internal and external communications – and now you can connect with high availability and predictable quality of service.

Managed Network Services for your business enables you to:

• run your business more effi ciently and effectively• work more productively – get more done when you need to • enjoy guaranteed business privacy – for you, your staff and your customers• prioritise and predict the performance of your applications • scalability and fl exibility


Networking that’s geared for growth…


Networking that’s geared for growth…


Access Solutionssiness.” Where it all begins

It’s all about what you need: Vodacom Business has a range of Access Solutions that will suit any business contingency. Access is the basic enabler that facilitates everything from email, web access, networking, video conferencing, data transfer and backup to complex, bandwidth-intensive and specialised applications.

Your business will enjoy concrete benefi ts, regardless of which solution is used:• cost-effectiveness• high-speed connectivity• high quality of service• dependability with full service level

agreements• complete business mobility• scalability and fl exibility

Access Solutions include Wired, Wireless, Satellite and Mobile networks.

Wireless Solutions

Whether in metropolitan or suburban areas, you can very quickly connect your offi ces to the Internet and access corporate applications across your branches without having to wait for often costly leased lines. With suffi cient coverage of major business districts, our Broadband Wireless Access networks provide the viable alternative to leased lines across Africa, thus eliminating the complexities introduced by third party suppliers.

Offered as our own fully managed service, you are assured of high quality of service, fast, seamless installation and integration, as well as the comfort of knowing that your network will always be on. We give you wireless freedom and control to select your speed, data transfer volume and priority of various data application types on your network, all in a package that suits your company’s budget.

Wireline Solutions

Perfect if your business requires constant connectivity to the Internet and applications that you can always rely on. You have control over your own dedicated connection. Our Leased Line Solutions allow you to develop highly effi cient integrated voice and data networks between multiple destinations.

Your connection is reserved for your exclusive use, so there is no traffi c from other subscribers. Your bandwidth is all yours... 24/7/365.

Our Fibre Solution is a dedicated, high-speed line that that directly links your business, data and applications to our all-fi bre network for maximum networking power. It gives you a high bandwidth connection between your premises and our network... with guaranteed throughput and defi ned service levels. Ensuring more speed, less interruptions.

Satellite Solutions

Our Satellite Solutions enable your business to communicate effi ciently and affordably across or outside Africa. Whether your operations are located in rural areas, or in the middle of a city, our diverse fl eet of premium satellite capacities and ground

stations ensure that your remote offi ce is never isolated from the rest of your business community. In addition, our solution is fast to deploy, reliable and charged at a fi xed cost, regardless of distance.

Private Line Solutions

Whenever and wherever your business requires a dedicated and private connection across multiple locations, our private line solutions utilise a combination of wired or satellite access media to ensure your data integrity is uncompromised across our own or third party networks. Offered as a fully managed service, you can run your company applications and move your corporate data securely and seamlessly within Africa or across the globe, with the assurance that the network is all yours.

Private Line Solutions include:• International Private Leased Circuits• National Private Leased Circuits• Dedicated Satellite

Mobile Solutions

Easy-to-use business mobility that ensures your workforce securely stay connected over the Internet, whenever they’re on the move. Our Access Point Name (APN) solutions utilise mobile data networks to provide reliable and cost effective connectivity for your payment terminals.

Make the maximum use of your time – on-site, off-site or on the move.

7


Managed Network Services

10

Choose to network. The possibilities are infinite.

Regardless of the type of managed network services you need, Vodacom Business has solutions specifi cally designed to help you with powerful business networking tools. Your business network includes both internal and external communications – and now you can connect with high availability and predictable quality of service.

Managed Network Services for your business enables you to:

• run your business more effi ciently and effectively• work more productively – get more done when you need to • enjoy guaranteed business privacy – for you, your staff and your customers• prioritise and predict the performance of your applications • scalability and fl exibility


“Staying ahead of the pack is about getting the true benefits of having options. From the latest applications to access technologies, I have the freedom to determine what works best for my business.”

6

Network Services include Internet, Virtual Private Network, Private Lines, Voice and Video Solutions.

Internet Services

Enjoy reliable Internet access, an online presence and connectivity to your business applications – affordably and fl exibly. Get local and international quality Internet access through strategically positioned points of presence.

We give you freedom of choice, and control over how you connect and where you can connect from. And we keep it simple, so that you can concentrate on doing business. You have a choice of cost-effective shared broadband Internet access services – whether you need wired, wireless or mobile connectivity. We can also offer you dedicated Internet access if you need a more exclusive type of connection.

Our solutions are fully managed, with proactive monitoring and backed by service level agreements you can hold us by.

Internet Solutions include:

• Dedicated Internet• Broadband Internet• Domain Name Services

VPN Solutions

Your own private network connection that will enable you to securely and cost-effectively link multiple sites, off-site employees, suppliers and partners – locally and abroad. A powerful, intelligent network enables you to prioritise time-sensitive traffi c, ensuring high availability and dependability. Enjoy real-time collaboration for increased productivity.

We give you the power to do business more effi ciently, with more control – allowing you to improve your business operations and offer better service and satisfaction to your customers. VPN Solutions include:

• MPLS VPN• Satellite VPN• Metro VPN• POS and ATM VPN

Voice Solutions

Your business can benefi t from increased communications effi ciencies – through end-to-end, business-grade Voice over Internet Protocol (VoIP) solutions, traditional mobile voice communications, Internet and Private Branch Exchange (PBX) switchboard functionality as well as call centre solutions.

Enjoy high call quality with value added features and expanded functionality while saving as much as 30% on call costs. Get On-net, local, international and mobile calls delivered through a single network. In addition you may choose to host your PBX or call centre technology with us, eliminating the need to invest in high-cost infrastructure.

We combine powerful technologies into packages that are simple to use and offer you freedom of choice and high levels of control.

Video Solutions

You can increase your business productivity with the power of video. There’s no need to waste time and money gathering people in the same place. Simply use our video collaboration services. Our video networking technology can connect two or more individuals and locations to each other.

Connect anywhere, anytime and from any device with rich face-to-face remote communications. This saves you costs by reducing travel and associated expenditure. All of this without costly infrastructure, while reducing the need for dedicated IT support staff.

We provide you with a choice of services that can be deployed to the meeting room, your desktop/laptop or to your mobile devices.

You have a choice between standard and high defi nition services and, when using our infrastructure, we will guarantee quality of service as a fully managed solution.

You can enjoy normal video conferencing that gives extra value by allowing content sharing.

11



A range of solutions as unique as your business Historically the needs of African businesses have been met with a one-size-fi ts-all approach.

Now Vodacom Business brings you a total communications solution tailor-made to meet the particular needs of your business. This includes:• how you access your business network • the specifi c type of network services

that you use to communicate, be it via email, voice calls or video, through business systems or between your offi ce branches - on-site or on the move

• a range of cost-effective hosted services for your business including data storage, an online presence and applications - with the very latest security and backup technology

Punch above your weight as an Entrepreneur or SME

Benefi t from simple and affordable solutions that add real value and service. Your communications can be as advanced as that of a large multinational corporation… without the price tag.

Power and fl exibility for Corporates

Enjoy a host of powerful, robust and managed solutions that can integrate together seamlessly as well as adapt and grow as you require.

Cost-effective efficiency for Government and the Public Sector

Complete solutions that increase accessibility for both urban and rural communities, giving improved and effective service delivery – while maintaining cost-effi ciency.

5


Hosted ServicesHead into the cloud

Instead of acquiring, maintaining, upgrading and managing your own infrastructure and software – through our Hosted Services you can enjoy the access and the functionality without the baggage. You can now simply access whichever functionalities and applications you require by connecting to the cloud… without the capital expenditure or the need for ongoing maintenance and upgrades. That means you can pass the technology risk on to us, so you can focus on your core business.

Cloud computing gives your business:

• cost effi ciency and bottom line IT investment savings with reductions in both capital and operational costs

• the ability for everyone in your business to work more productively while on the move, from anywhere at any time. By connecting to the cloud, the necessary information is always available to everyone

• access to the very latest software and business applications, with freedom of choice and control over the technology and solutions that you use

• state-of-the-art security from your company network, systems and business applications - right down to your email

“We benefit from having a great communications system… without having to pay for installation, maintenance or upgrades!”

12


17

Regardless of the size or nature of your business, Vodacom Business has the network infrastructure, technology and support that your business requires.

4

Hosted Services include Infrastructure as a Service, Software as a Service and Security Solutions. Infrastructure as a Service (IaaS) Solutions

Network infrastructure is key – the backbone of cloud computing. We offer premium business class infrastructure. This includes state-of-the-art data centres comprising of hardware, hosting, storage, back-up, and disaster recovery.

This infrastructure gives you a wide choice of platforms (physical and virtual) in a variety of operating systems - on demand and always on.

You no longer have to install and manage expensive on-site infrastructure. You can get all the capacity, technology, security and fl exibility you need from us.

We give you network power, excellent value, reliable service and constant innovation.

Data Storage Solutions

• Managed SAN• Managed Backup

Hosting Solutions

• Hosting X-Press• Dedicated Hosting• Managed Virtual Hosting• Domain Name Service

Software as a Service (SaaS) Solutions

Collaborate in real time with powerful applications and solutions spanning the full range of your business functions. Instead of installing software, simply access it when you need it. A full range of traditional software applications is available – giving you the power of choice and variety.

Enjoy improved effi ciency and productivity through collaboration (remotely, on-site or on-the-move) while enjoying signifi cant cost savings. The solution also allows for better resource allocation as you no longer need dedicated resources for network and software management - everything is backed by excellent service.

Security Solutions

Never before has security for electronic communications been more important – and keeping up-to-date with what is essentially an arms race can be overwhelming. But now you can enjoy total peace of mind without incurring any of the hassle.

Benefi t from always having the latest versions and software with no need for your business to allocate time or resources. Eliminate email bandwidth wastage and unnecessary hard drive space wastage while enjoying increased productivity and cost effi ciency. Enjoy proactive monitoring by expert security technicians and automatic failover measures.

13


Welcome to Total CommunicationsNow you can gain complete control of all your business information and communications with access to a trusted network. Enjoy a wide choice of innovative products and services designed to be seamlessly integrated – while being backed by excellent service. We give your business freedom, simplicity and control – and the power to realise your full potential for maximum success.

It’s a total communications solution that ensures:• more value – with more options, more innovations and economies of scale• a powerful network infrastructure that you can depend on at all times• the fl exibility to connect from anywhere – to any device – at any time – over any medium• the scalability to match the future growth of your business• improved productivity and effi ciency with all levels of staff working together seamlessly,

across one network, sharing the same resources• increased profi tability through real savings on capital expenses, equipment, solutions

management and maintenance• the certainty of full-time, real-time service and support by qualifi ed and

skilled professionals• competitive advantage enabled by cutting edge, innovative, next generation technology

2 15


“Knowing that our communications infrastructure won’t go down means I can rest assured that our productivity will never go down!”

InfrastructureHow IT happens

Rest assured that Vodacom Business has a powerful and robust network infrastructure that can deliver on all your communication and network needs. Be safe in the knowledge that we have the skills, experience and technology to deliver world-class connectivity to your business. This makes it simple for you to use all the technology you need to meet the needs of your business.

Everything you could want... and more

From our elaborate fi bre-optic network throughout Africa’s major metropolitan routes, our deep African footprint to our international Points of Presence in London, Brussels, Washington, Dubai, Bahrain and Singapore, as well as our global footprint through Vodafone – ensures that you can enjoy reliable, cost effi cient, secure and faster connectivity. This means that voice; data and video capabilities will now be faster, more accessible and more reliable than ever before. In addition, our Customer Services Operational Centre, a high-tech support facility, ensures uninterrupted and seamless service.


18

Let’s expose your business to a world of possibilities...

Our robust network ensures you are always connected...

14


Just imagine… a world in which every email, every call, every meeting request and every electronic exchange happens seamlessly and without hassle. A system that doesn’t go down… employees who can work from anywhere... fl awless connections to your clients, suppliers and workforce that work every time... communications that can keep up with the pace you need to work at… a network that actually serves you, instead of the other way around… and a platform that matches the size, shape and activities of your business - whatever your business.

Effective business communications happen when everyone can connect, from anywhere at anytime – on any device.

1

Vodacom Business is your total communications provider – capable of delivering on all your business ICT needs – including mobility, connectivity, applications and business functionality – cost-effectively and efficiently.

16








Vodacom Business:




We offer you:



17

Access Services

Wireline

Leased Lines

Fibre

Mobile

Mobile Data

Access Point Names

Managed Network Services Managed Hosted Services

Security Solutions

Email Security

Perimeter Security

Web Security

Software as a Service (SaaS)

Managed Business Applications

Mail and Messaging

Infrastructure as a Service (IaaS)

Hosting

Managed Backup

Managed Storage

Disaster Recovery

Wireless

Microwave Wi-Fi SatelliteBroadband

Internet Solutions

Dedicated Internet

Domain Name Services

Broadband Internet

VPN Solutions

MPLS VPN

Satellite VPN

VoiceSolutions

VoIP

Hosted Call Centre

Video Solutions

Boardroom Video Collaboration

Desktop Video Collaboration

Mobile Video Collaboration

xDSL

An overview of Vodacom Business’ solutions portfolio


Globalcoverage








Vodacom Business:




We offer you:



17

Technology

GDS International - CIO - Summit - Africa - 7