GDS International - FST - Summit - US - 7

Get There Faster.™

For 40+ years, we’ve helped cusTomers GeT There FasTer.

We strive to offer the best software and services in the world, but it is our customers who bring them to life.

This booklet shows how almost anything is possible with great technology and great minds. We honor and value all of our customers around the world, who truly define “business process excellence” and we continually draw new inspiration from them.

Read the full story on these and other customer successes online at: www.SoftwareAG.com/customers

Celebrating Customer Success

Karl-Heinz StreibichChief Executive OfficerSoftware AG

2


Table of Contents

4 AutoTrader.com USA | webMethods

5 Piraeus Bank Group Greece | ARIS

6 Cargolux Luxembourg | ARIS

7 Vodafone Iceland | webMethods

8 Staples Inc. USA | webMethods

9 Hitachi Construction Machinery Netherlands | ARIS, Consulting Services

10 HSBC Turkey Turkey | CentraSite

11 OMV Group Austria | webMethods

12 RWE Kundenservice GmbH Germany | ARIS

13 UNIqA Austria | webMethods

14 ABN Amro Netherlands | webMethods, Consulting Services

15 Aleris Europe Switzerland | ARIS

16 Cox Communications USA | webMethods

17 travelbasys Germany | Adabas, Natural

18 Nissan Mexicana Mexico | Adabas, Natural

19 LandesBank Berlin AG Germany | ARIS

20 TURKSTAT Turkey | webMethods

21 Océ Netherlands | ARIS

22 Learning Curve Brands USA | Adabas, Natural

23 Coca-Cola Enterprises USA | webMethods

24 Aselsan Turkey | ARIS, webMethods

25 Kneipp Germany | ARIS, webMethods

26 easyCredit Germany | webMethods

27 Federazione Toscana BCC Italy | ARIS

28 The Linde Group Germany | ARIS, Consulting Services

29 URSAPHARM Germany | Consulting Services

30 Central Police Services Germany | Consulting Services

31 AB Volvo Sweden | ARIS

32 Mold-Masters Canada | Consulting Services

33 Sabre Holdings USA | Terracotta

34 News Digital Media Australia | Terracotta

35 Full Sail University USA | Terracotta

36 MN Netherlands | ARIS, Consulting Services

37 Omnicom Media Group Germany | ARIS, webMethods

38 Findus Sweden | webMethods

3

AutoTrader.com speeds up service using the webMethods BPM engine.

AutoTrader.com is the ultimate online solution for buying and selling cars

and trucks. To maintain that status, the company must do all it can to rev

up inventory levels and retain its thousands of dealerships/customers. The

company standardizes on the webMethods Business Process Management

Suite (BPMS) to bring new customer features to market—faster—and to

improve internal collaboration. The first project delivered results in just 90

days. Using BPM, AutoTrader.com can report on daily inventory and show

dealerships how to increase their ROI in AutoTrader.com products.

“our customers can now see

how to maximize the value

of the money they spend

on Internet advertising at

autoTrader.com and how

to harness the great value

proposition that we provide—

increasing foot traffic at their

dealerships.”

Jai siswawala

Head of Integration and BPM

Technologies, AutoTrader.com

70,200 hours saved yearly

M e d i A & C o M M u n i C A T i o n S

4


Banks help people save money and ARIS helped Piraeus Bank save

time. The bank needed a well-documented, comprehensive enterprise

architecture with a portal in English and local languages. First, processes

were documented using ARIS methodology and tools. Information

contained in the framework was re-used and the ARIS portal was

published using ARIS Business Publisher. The project transformed Piraeus

Bank’s methods and saved 30 to 80 percent.

up to 80% time savings

B A n K i n G

Piraeus Bank cashes in on ARIS to save 30-80 percent in processing time. “The enterprise architecture

portal project radically

changed the way we develop

procedures and manage

documents and data … It

also allowed us to establish

efficient operational

structures in the Group’s

foreign companies.”

Titika Kamari

Senior Manager,

Organization and Operational

Support Division,

Piraeus Bank Group

5

Cargolux delivers savings potential 500% higher than its BPM investment.

Process improvements took off at Europe’s largest all-cargo carrier,

operating 14 Boeing 747 freighters in a worldwide network —all thanks to

analyzing logistics, staff utilization and data workflows. The ARIS Platform

provided Cargolux complete visualization and modeling of business

processes, identified disruptive factors and uncovered potential areas for

savings. More than 180 improvements were identified with project costs

comprising only 20 percent of projected savings.

“The arIs platform

enabled us to conduct a

process analysis, pinpoint

weaknesses in individual

processes, and identify the

potential cost benefits …”

henrik ambak

VP, Ground Services

& Commercial IT,

Cargolux

500% Roi

T R A n S P o R T A T i o n

6


Eighteen back-office and 14 client-facing systems, with little integration

among them, slowed down customer service at Vodafone Iceland. Now

one call is all it takes to resolve a service issue. Agents are able to see a

complete customer profile on one screen, thanks to seamless integration

of disparate systems via the webMethods Enterprise Service Bus (ESB)

Platform. The company also automates order processing and service

provisioning with the webMethods Business Process Management Suite

(BPMS) by adding a Web-service layer on top of back-office systems.

95%of customer queries resolved

T e L e C o M M u n i C A T i o n S

Vodafone Iceland answers inquiries on the first call with webMethods. “The project has dramatically

changed the way vodafone

Iceland provides service

to its customers. It has

helped create new business

opportunities and a platform

upon which vodafone Iceland

will build its business in the

future.”

Ingolfur Thorsteinsson

Software Engineer

Kögun Ltd., Implementation

Partner

7

webMethods makes it easy for Staples to save millions on its supply chain.

webMethods made it easy for Staples to come up with a high-volume

integration solution—designed, configured, installed and implemented

in just two weeks. At the core of the solution: webMethods Integration

Server, which syncs up orders across multiple transportation networks.

The webMethods B2B gateway will easily handle any future surge in

transactions. Short term, Staples can deliver on its promise of next-day

delivery. Long term, the solution will deliver millions in savings.

“software aG was the

obvious choice, both for the

power of its webmethods

solutions and the expertise

of its consultants.”

Jane lilley

Senior Manager,

Electronic Integration,

Staples Inc.

multi-million long-term savings

R e T A i L

8


Complying with regulations was a tough job for Hitachi Construction

Machinery Europe. Audit-driven internal control resulted in a heavy

workload and high consulting fees. Workload and costs are lighter

now, thanks to ARIS. A highly automated, business-driven internal-

control process assures compliance with various laws and regulations at

40 percent less internal cost. Other benefits Hitachi really digs include

reduced reporting, better insight for improved decision-making and better

governance to reduce risk.

40% cost reduction

M A n u F A C T u R i n G

Hitachi Construction Machinery Europe digs up 40 percent cost savings by using ARIS. “arIs has helped to bring us

into the 21st century in terms

of managing our business

processes.”

ron hartman

Corporate Manager Control,

Hitachi Construction Machinery

Europe

9

HSBC Turkey banks on CentraSite for effective SOA governance.

HSBC Turkey had planned to double its customers and regional branches

in five years—without changing staff. To support this fast expansion, the

banking giant selected CentraSite as an important component of SOA

governance. Operating in harmony with other SOA tools and platforms,

CentraSite gives HSBC Turkey a supporting tool for complete asset

management. Comprehensive impact analysis enhances decision-making

and minimizes the risk of changes.

“we implemented

software aG’s soa

governance solution

centrasite to support asset

re-usability and

dramatically reduce any

change management risk

with its powerful impact

analysis tools.”

levent utkusavas

Program Coordinator,

HSBC Turkey

Built in less than

60days

B A n K i n G

10


OMV is the leading oil and gas corporation of Central Europe and has

approximately 80 application solutions along its supply chain. To be able

to operate faster and more cost effectively in its markets, OMV relies

on the webMethods Enterprise Service Bus (ESB) to harmonize its IT

infrastructure. The ESB is used to integrate the two central SAP® retail

and oil and gas industry solutions with other applications as well as to

implement integration projects independent of central ERP systems.

50% time & cost reduction

u T i L i T i e S

OMV uses webMethods to fuel market leadership through process integration. “webmethods plays

a significant role in

our company-wide IT

harmonization strategy by

ensuring that integration

projects are carried out

quickly and cost efficiently

and, as a result, it greatly

increases our agility in omv’s

markets.”

ulrich endlich

Managing Director, Interface

Systems Business Unit,

OMV Group

11

RWE Kundenservice employees are more energy-efficient, thanks to ARIS.

RWE Kundenservice GmbH, a supplier to the energy industry in Germany,

has transformed into a fully process-oriented enterprise. Using ARIS,

RWE Kundenservice reorganized all business processes on time and on

budget. Employee efficiency has increased 30 percent, and IT projects

cost 20 percent less. Data quality also has improved—and the enterprise

spends less energy on processes. Now RWE Kundenservice has only 350

processes, down from 1,000, saving an average of 300 person days a year.

“process-driven realignment

of our operations has

increased productivity by

30 percent.”

Frank Bertenhoff

Head of Account and

Process Management, RWE

Kundenservice GmbH

30% increase in efficiency

u T i L i T i e S

12


Every day, about 7,500 pieces of mail pour in to UNIqA Group in Austria.

Sorting and forwarding those documents used to take too much effort for

this insurance leader. It could be days before an employee could start on

a case. Now productivity really shines. That’s because UNIqA chose the

webMethods Business Process Management Suite (BPMS) and Enterprise

Service Bus (ESB) to create an electronic document flow process. Employees

start on cases without delay, because tasks are distributed automatically

based on employee availability and expertise—reducing cycles and costs.

From days to

30minutes

i n S u R A n C e

Let it rain mail. UNIqA can process it faster than ever using webMethods BPMS. “The biggest goals were the

harmonization of the existing

processes and to move the

employees from a paper-

oriented process to an IT-

automated process.”

Thomas durstberger

Project Manager, UNIQA

13

webMethods BAM was “on the money” for ABN Amro’s time-sensitive needs.

In the brokerage business, fast turnaround means everything. In fact,

ABN Amro has service level agreements that guarantee it will process

a customer’s order in only a few seconds. Now ABN Amro has real-

time insight into that process, thanks to a Software AG Business Activity

Monitoring (BAM) solution—designed and implemented in only three

months. The benefits are really adding up, since the bank has greater

process control and can prevent performance problems.

“… a big leap forward in

improved control over our

business-critical processes.

software aG contributed

greatly in respect of

quickly understanding the

requirements and swiftly

translating them into a

working configuration. ”

martin Brouwer

Project Manager, ABN Amro

Live in just

3months

B A n K i n G

14


Aleris wanted to reduce process time and simplify processes. Using

ARIS, the aluminum manufacturer analyzed existing processes and costs,

designed new target processes and estimated new process expenses.

Benefits of using the ARIS tool included a 30 percent reduction in costs

over time. The order confirmation process is now twice as fast, and ROI is

excellent, thanks to project costs of 36 percent based on annual savings.

30% reduced costs

M e T A L S

Aleris speeds up process time and rounds out cost savings at 30 percent. “Thanks to the achieved

process optimization we

can now meet customer

requirements faster, more

reliably and more accurately.”

detlev weckmüller

Director Supply Chain,

Aleris Europe

15

Cox Communications tunes into webMethods to process online requests in 45 seconds.

Customers are looking at Cox Communications in a whole new way.

America’s third largest cable entertainment provider now can process an

order via the Web, 24/7—without error and within a minute after it arrives.

Twenty different steps are completed in just 45 seconds: webMethods

Business Process Management Suite (BPMS) manages the process flow,

the webMethods Enterprise Service Bus (ESB) manages events between

systems and webMethods Broker guarantees delivery. And, with

webMethods Business Activity Monitoring, Cox monitors improved business

trends, including increases in customer satisfaction.

“This solution, and its

enhancements in the

future, will greatly help

cox achieve its vision to be

the most trusted provider

of communication and

entertainment services in

america.”

Bruce Beeco

Director of Architecture &

Applications Integration,

Cox Communications

orders processed in just 45 seconds

T e L e C o M M u n i C A T i o n S

16


travelbasys recently gave travel agents a first-class Web upgrade.

With RBS, the next generation of reservation-to-back office and

administration systems, travelbasys can now access 500 services from

virtually everywhere. The company took its core system to the Web

in four months—less than half the time expected. The ticket: Software

AG’s Natural for AJAX. Natural developers were able to Web-enable

the system without extensive Java knowledge. Built with Adabas and

Natural, the system already handled more than 2 million travel bookings

a day. Now, with Web access, the sky’s the limit.

delivered 50% faster than expected

T R A V e L

Travel bookings soar for travelbasys, thanks to Natural for AJAX. “software aG’s technology

has helped us deliver

unbeatable software quality

for years. In our view, Natural

is the best development

language because it’s easy to

use and allows us to deliver

quicker time-to-market

cycles.”

Ingo Brandes

Managing Director, travelbasys

17

Nissan Mexicana drives up efficiency for two decades using Adabas and Natural.

When Nissan Mexicana needed the most effective way to automate its

operations, the company steered straight to Software AG—based on 20

years of experience using Adabas and Natural. Today, Nissan Mexicana

relies on Software AG technology to operate 30 percent of its business.

Adabas and Natural help the company drive down the time and cost of

application development—so Nissan can maintain a lead in the tight race

for customers.

“we consider software aG’s

tools to be the right match

for our operations and the

dynamics of our business.

They enable us to run

continuous and reliable

operations … they have

always lived up to our

expectations.”

alejandro García carpinteyro

Formerly Deputy Director

of Systems and CIO,

Nissan Mexicana

Powering apps for

20 years

A u T o M o T i V e

18


Landesbank Berlin put its company policies and procedures on an intranet,

replacing 180 printed manuals and documentation and giving employees

access to 3,200 processes modeled using ARIS. This changeover saves the

bank €3 million a year in operating costs alone compared to the updating

effort associated with the paper-based system. Even more importantly,

the solution is audit-proof and the ARIS documentation also offers the

ideal platform for quality and process management activities.

Saves more than

€3m a year

F i n A n C i A L S e R V i C e S

Landesbank Berlin AG saves more than €3 million a year with ARIS. “Thanks to arIs, we benefit

from consistent, audit-proof

documentation.”

alexander Zacharias

Group Manager Organization,

Landesbank Berlin AG

19

TURKSTAT improves data access and develops services three times faster.

TURKSTAT is responsible for Turkey’s official statistics on everything from

business and economy to crime and labor. TURKSTAT implemented the

webMethods Enterprise Service Bus (ESB) because it composes fast,

efficient and reliable Service-Oriented Architecture (SOA) layers, and it

produces and consumes Web services in a few steps. FTP, file and calendar

functions can be developed with simple interfaces. With a new service-

oriented data exchange platform, TURKSTAT can now securely and easily

share data and develop data-consuming/sharing Web services.

“we selected the

webmethods esB due to the

product’s internationally

proven technology, ease

of use and extensive

support. Now, we can

provide accurate, consistent,

re-usable and traceable

statistical data thanks to

software aG’s soa tools.”

ramazan Çelikkaya

Head of Information and

Communication Technologies,

TURKSTAT

3x faster

G o V e R n M e n T

20


A complex IT infrastructure at Océ made it difficult to make fast decisions.

So the printing company set out to become more flexible and agile—

deploying ARIS products to harmonize processes and roles as well as

standardize applications and infrastructure. ARIS provides “the single point

of truth.” It’s where all information is stored on processes, organizational

structures, applications, data and infrastructure. Harmonizing and

standardizing business processes has reduced process variants by 30

percent. That’s a result worth duplicating!

30% reduced process variants


Océ reduces process variants by 30 percent. Now others will want to copy its example. “arIs allows us to work in

a more customer-oriented

way, which is one of the

most important objectives...

The number of duplicate

processes has been drastically

reduced, and arIs is now a

permanent component of our

activities.”

Jo Bleser

VP, SPINE Program Director, Océ

21

Adabas and Natural are building blocks for success at Learning Curve Brands.

Learning Curve Brands sells toys that help children grow smarter and

stronger. With Software AG’s Adabas and Natural, the company found

a reliable IT infrastructure that helps it do the same! The IT team has

integrated eight companies into the core ERP system built with Adabas

and Natural—in as fast as seven weeks. Natural made converting data

from acquired systems as easy as A-B-C. In fact, Learning Curve Brands

estimates a 3-to-1 productivity gain when using Natural over other

languages.

“… adabas and Natural…were

built for high performance.

over time, we’ve proven to

need a highly reliable, high-

performing and adaptable

solution to handle our

expanding business, and

that’s what we’ve found with

software aG.”

Jim singsank

VP Information Technology,

Learning Curve Brands

3:1 productivity gain

d i S T R i B u T i o n

22


Coca-Cola Enterprises, the largest Coca-Cola bottler, needed to create

two independent companies in only six months. That meant migrating

and integrating more than 1,100 applications, moving a cloud-based

collaboration portal and re-routing all B2B transactions in a compressed

timeframe. IT delivered! Using webMethods for integration, IT made the

migration in a 48-hour window—with commerce flowing in “minute one.”

Refreshing results, inspiring even more IT innovations through the use of

integration such as their award-winning mobility strategy.

48 hour transformation

R e T A i L

IT delivers at Coca-Cola Enterprises, thanks to webMethods. “enterprise integration is the

enabler to give you agility in

your company.”

Kevin Flowers

Chief Technology Officer,

Coca-Cola Enterprises

23

Processes are three times faster using webMethods BPMS at Aselsan.

Aselsan aims to be a top defense company. So Aselsan armed itself

with webMethods to optimize business processes. Now the company

can track, monitor and analyze processes as well as automate back-

office applications. Using the ARIS Design Platform, Aselsan keeps SAP®

applications flexible, increases process traceability and makes decisions

faster by eliminating bottlenecks. Mission accomplished: one process was

cut from 4.5 to just 1.5 days and saves 5,000 sheets of paper per process

flow a month.

3x faster

e L e C T R o n i C S

“we shortened processing

times, obtained traceable

processes and a paperless

work environment, thanks

to software aG’s Business

process management suite.

In doing so, we believe

we finalized our process

improvement infrastructure

by achieving integration with

our erp system.”

Fatih Bilgi

Director of Information

Technologies, Aselsan

24


Be healthy, stay healthy. That’s the slogan for Kneipp, maker of health

products and cosmetics. Using ARIS and webMethods for Business Process

Management (BPM), Kneipp has improved business health by streamlining

its organization into three main business processes that are controlled

enterprise-wide. The results? Accelerated product innovations and new

sales channels, including an online store. Even partner relationships are

healthier since Kneipp’s processes are directly integrated with those of

business partners via webMethods B2B.

2,000+ orders a day

H e A L T H C A R e

Kneipp makes processes healthier with ARIS and webMethods. “using the arIs platform and

webmethods has enabled

us to integrate our r&d,

production and logistics

systems with our central sap®

erp—and helped us achieve

end-to-end control of all our

business processes.”

christian schulze

CIO and Member of the Board,

Kneipp

25

easyCredit teams up with webMethods for live business insights.

easyCredit added webMethods Business Events to its line-up to become a

real-time event-driven enterprise. The bank gets continuous insights into its

credit process and sees live incoming orders. This helps easyCredit comply

with daily service level agreements. Live in just three months, the solution

integrated easily with the bank’s IT landscape. Intuitive dashboards display

real-time event data across different systems. That speeds up decision-

making and helps easyCredit score big with customers.

“The intuitively presented

and meaningful live analysis

allows us to always keep an

eye on our key performance

indicators.”

Jürgen hien

Head of Customer

Management, easyCredit

Live in just

3months

B A n K i n G

26


Using ARIS, Federazione Toscana BCC is achieving process excellence at 30

banks in Italy. The benefits keep adding up. Employees have easy access

to information on workflows, roles, responsibilities and key performance

indicators. Costs to map processes are cut in half, and 40 percent less paper

goes to waste. Processes are implemented and customized 40 percent

faster. Plus, 70 percent less time is spent on auditing and compliance. A

full ROI was achieved in only two years.

50% faster information searches


Savings add up for Federazione Tocscana BCC, thanks to ARIS. “with the process repository,

the whole network increased

efficiency. The time to draft

the documents related to

the process regulation got

shorter … end users have

a better understanding of

process information, thanks

to a unique format, syntax

and operative models.”

angelo d’arcangeli

BPE Project Lead,

Federazione Toscana BCC

“The banks now have a

process methodology to

become more results-

driven while we’ve also

helped them to better

organize business-critical

information.”

cristina martinelli

BPE Project Lead,

Federazione Toscana BCC

27

The Linde Group engineers an architecture that works for business & IT.

The Linde Group, a world-leading supplier of industrial, process and

speciality gases and one of the most profitable engineering companies,

wanted to improve IT performance. Working with ARIS and IDS Scheer

Consulting, The Linde Group engineered a holistic enterprise architecture

management solution. Now Linde has enormous insight into its application

portfolio. Business and IT requirements and goals are in sync. Services are

standardized, and the company has greater awareness of its IT capabilities,

processes and responsibilities.

“enterprise architecture

management with arIs has

enabled us to consistently

build on our IT systems. It

provides transparency of

everything from processes

and applications to

technology.”

Thomas steinich

Head of Enterprise Services

Application Architecture,

The Linde Group

High increase in

efficiency

C H e M i C A L S

28


URSAPHARM worked with Software AG and its process experts at IDS

Scheer Consulting to implement SAP® ERP. The consultants’ many

years of industry experience and best-practice processes for the

pharmaceutical industry based on Pharma.PerformanceREADY ensured

an implementation that complied with validation requirements. The BPM

experts from IDS Scheer Consulting used a process-oriented approach

to ensure that the system provides URSAPHARM’s employees with optimal

support in their responsibilities.

efficient processes

P H A R M A C e u T i C A L S

Results at URSAPHARM validate IDS Scheer Consulting’s approach. “establishing complex

processes common to the

pharmaceutical industry

in sap® requires a high

level of expertise and solid

know-how. working closely

with Ids scheer consulting,

ursapharm has successfully

achieved all of its project

goals.”

Ivica saric

IT Manager, URSAPHARM

Arzneimittel GmbH

29

More than 26,000 customers integrated

G o V e R n M e n T

Policing purchasing got easier with IDS Scheer Consulting.

German police in Brandenburg have locked up an optimal procurement

system. IDS Scheer Consulting, a Software AG brand, helped launch

the Web-based solution called Iquisition. As a result, the Central Police

Service of Brandenburg has realized an excellent cost-benefit ratio through

improved strategic purchasing and optimized processes and IT systems.

Different public authorities now also use the system—assuring centralized

purchasing that’s easier to patrol.

“we have successfully

integrated more than 26,000

customers in our order

platform through the use of

IQuisition. The team of Ids

scheer consulting supported

us to realize the connection

and to implement the follow-

up processes in our existing

sap® system.”

christian Gladenick

Head of Logistics/Electronic

Warehouse, Central Service

of the Police of the State of

Brandenburg

30


Financial processes run smoothly at AB Volvo’s global operations—thanks

to a process-driven SAP® management approach. This premium truck

maker shortened lead times for implementing standard SAP® processes

at 100 locations. AB Volvo used ARIS and SAP Solution Manager to build a

roll-out kit to streamline process setup. Managers are now in the driver’s

seat with a clear, consistent view of financial processes. What’s more, the

company was able to put the brakes on support and maintenance costs.

30% lower costs


AB Volvo rolls out standard global SAP® processes using ARIS. “The process-driven sap®

management approach

increases business

understanding and structures

all documentation, securing

one common view and place.

The roll-out track indicates

savings of approximately 30

percent per rollout project.”

helen Kylstad

Head of McFinance, AB Volvo

31

Mold-Masters molds automated processes to its global business.

Processes run better at the world’s leading supplier of hot runner

technology and systems. That’s because Mold-Masters turned to IDS Scheer

Consulting to optimize its SAP® system and implement global standards

of excellence based on common processes, systems and platforms.

Automated processes now take 50 percent less effort. Manufacturing

lead times are also 50 percent faster. Even reporting on key performance

indicators is streamlined, making it easier to run the business.

“Ids scheer consulting

combines two invaluable

qualities: The understanding

of our business requirements

and challenges and the

capability to implement a

solution to address them.”

dario vettor

Vice President, IT,

Mold-Masters (2007) Limited

50% less effort

d i S C R e T e M A n u F A C T u R i n G

32


Sabre Holdings is a global travel technology company serving the world’s

largest industry—travel and tourism. To stay competitive, Sabre must

provide fast and reliable online service. Using Terracotta’s Enterprise

Ehcache and BigMemory, Sabre improved online application response

time by 50 percent. Uptime has been 100 percent for three-plus years,

assuring a seamless customer experience. Sabre was able to maintain its

mainframe reliability while reducing costs by millions a year.

millions saved yearly

T R A V e L

Sabre Holdings gets big results with BigMemory from Terracotta. “Bigmemory is a big deal

at sabre. our two biggest

IT drivers are stability

and performance, and

Bigmemory has exceeded our

expectations in both areas.”

Kevin Bomar

Director of Enterprise

Architecture, Sabre Holdings

33

Terracotta delivers good news to News Digital Media.

Australia depends on News Digital Media for online news. News Digital

Media relies on Terracotta’s Enterprise Ehcache to assure high performance.

With Terracotta, News Digital Media improved the response times of its

Web properties by a factor of 30 and added six times more throughput

capacity. These performance improvements allowed News Digital Media

to increase Web traffic on its new content system by 10 times and reduce

the server footprint by a factor of eight. That’s good news!

“with Terracotta, we are able

to reduce the heap size, and

get fast, local access for large

amounts of data. It’s much

easier for us to manage,

with less Gc tuning and

more predictable application

performance.”

Joey caisse

CTO, News Digital Media

10x more Web traffic

M e d i A

34


Since Full Sail University launched online learning built on ColdFusion,

enrollment has increased more than 10,000 percent—and it’s still moving

at full speed. This rapid increase—plus plans to roll out more degree

programs—put significant pressure on the application infrastructure. That’s

why Full Sail set sail with Enterprise Ehcache to provide a fast and scalable

shared cache service. Now application response times have sped up by a

factor of 20. Performance is more than 10 times faster.

Performance

10x faster

G o V e R n M e n T

With Terracotta, it’s full speed ahead for Full Sail University. “I find it (enterprise ehcache

FX) to be straightforward

and elegant.”

mac moore

Director, Information Systems,

Full Sail University

35

MN finds that managing risks is no risk with Software AG.

MN has chosen a risk-focused approach to connect strategic objectives

with risk assessments and process controls. Supported by the ARIS

Platform and Software AG Consulting, MN developed and implemented

a risk governance framework. Its integrated approach has increased

risk awareness enterprise-wide, enabling the company to identify and

manage risks better while simultaneously improving process quality and

decision-making.

“software aG consulting

supports us with

comprehensive risk

management services and

they are our trusted business

advisors … we highly value

their point of view. I’m

very positive about their

performance, help and

advice.”

michiel schuijt

Chief Risk Officer, MN


Improved decision-making

36


66% faster process

M e d i A

Like any leader, Omnicom Media Group wanted to operate at top efficiency.

So this leading media holding company used Enterprise Business Process

Management from Software AG, starting with modeling processes in ARIS

to automating them with webMethods BPMS. The project was completed

faster than expected. After standardization, processes run 66 percent

faster. That gives employees more time to improve client service. Value-

added activities increased by 35 percent. System breakages are reduced

by 75 percent.

Omnicom Media Group’s success is good advertising for Enterprise BPM. “working with software aG

and its product portfolio was

the perfect supplement to

the existing process work

omnicom media Group

Germany had already done

with arIs. The solution was

built based on omnicom

media Group Germany’s

previous experience in

implementing an arIs-based

Bpm governance system.”

roman Kornauka

Director Business Operations,

Omnicom Media Group

37

Findus found the right integration platform in webMethods.

Findus is one of the leading European companies in frozen foods.

As the group has evolved, Findus has found webMethods a flexible,

time-saving way to integrate systems. An alternative to point-to-point

interfaces, webMethods acts as the central hub for applications and

systems internationally. This saves time and money with maintenance

and upgrades. Plus, Findus can trace every transaction across more than

200 integrations. webMethods scales as needed, making it a great find as

Findus continues to grow.

“In a simple way,

webmethods integration

platform makes all enterprise

data available, in real-time if

desired. It provides business

process integration with a

high level of track-ability and

guaranteed deliveries.”

markus edholm

IS Architect, Findus

More than

200 integrations

F o o d & B e V e R A G e

38

Get There Faster.™39

Global offices

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© 2012 Software AG. All rights reserved. Software AG and all Software AG products are either trademarks or registered trademarks of Software AG. Other product and company names mentioned herein may be the trademarks of their respective owners.

about software aG

Software AG is the global leader in Business Process Excellence. Our 40 years of innovation include the invention of the first high-performance transactional database, Adabas; the first business process analysis platform, ARIS; and the first B2B server and SOA-based integration platform, webMethods.

We offer our customers end-to-end Business Process Management (BPM) solutions delivering low Total-Cost-of-Ownership and high ease of use. Our industry-leading brands, ARIS, webMethods, Adabas, Natural, CentraSite, Terracotta and IDS Scheer Consulting, represent a unique portfolio encompassing: process strategy, design, integration and control; SOA-based integration and data management; process-driven SAP® implementation; and strategic process consulting and services.

Software AG - Get There Faster

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To find the Software AG office nearest you, please visit www.softwareag.com

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