27

Erik Qualman

Embed Size (px)

DESCRIPTION

Keynote Speechby Erik Qualman, Author of Socialnomics: How social media transforms the way we live and do business“Socialnomics: It's a People Driven Economy, Stupid”

Citation preview

Page 1: Erik Qualman
Page 2: Erik Qualman

Socialnomics by Erik Qualman

“It’s a people driven economy, stupid.”

Page 3: Erik Qualman

www.pope2you.com

Page 4: Erik Qualman

2007 Most Visited Websites

yahoo

google

ebay

msn

myspace

aol

wikipedia

mapquest

microsoft

youtube

amazon

go

about

ask

blogger

craigslist

flickr

information

cnn

adultfriendfinder

2009 Most Visited Websites

google

facebook

yahoo

youtube

myspace

msn

craigslist

wikipedia

ebay

aol

blogger

amazon

go

twitter

cnn

flickr

espn

wordpress

photobucket

comcast

Page 5: Erik Qualman

Videos:

“Socialnomics: Social Media Revolution” http://www.youtube.com/watch?v=sIFYPQjYhv8

“Google SearchWiki”

http://www.youtube.com/watch?v=t8Pl1H0dIXE

“United Breaks Guitars”

http://www.youtube.com/watch?v=5YGc4zOqozo&feature=fvst

“Socialnomics: Social Media ROI” http://www.youtube.com/watch?v=ypmfs3z8esI

Videos:

“Socialnomics: Social Media Revolution” pppppppppp yyyyyyyyyy QQQQQQQQQQQQQQjjjjjjjjjjjjjjjjjhhhhhhhhhhhhhhhhhhhhhhhhhhhhhttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttppppppppppppppppppppppppppppppppp:::::::::::::::::::::::::::///////////////////////////////////////////////wwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww...................yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyooooooooooooooooooooooooooooooooouuuuuuuuuuuuuuuuuuuuuuuuuuuuuuutttttttttttttttttttttttttttttuuuuuuuuuuuuuuuuuuuuuuuuuuubbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee.....................cccccccccccccccccccccccccccccccoooooooooooooooooooooooooooooooommmmmmmmmmmmmmmmmmmmmmmmmmmmmmm////////////////////////wwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaattttttttttttttttttttttttttttttcccccccccccccccccccccccccccccccchhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh???????????????????????????????vvvvvvvvvvvvvvvvvvvvvvvvvvvvv======================ssssssssssssssssssssssssssssssIIIIIIIIIIIIIIIIIIIIIIIIIIIIFFFFFFFFFFFFFFFFFFFFFFFFFFFYYYYYYYYYYYYYYYYYYYYYYYYYYYYYPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjYYYYYYYYYYYYYYYYYYYYYYYYYYYYhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhvvvvvvvvvvvvvvvvvvvvvvvvvvvvv88888888888888888888888888888888

“Google SearchWiki”pppppppp yyyyyyyyyyyhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhtttttttttttttttttttttttttttttttttttttttttttttttttttttttpppppppppppppppppppppppppppppppp:::::::::::::::::::::::///////////////////////////////////////////////wwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww.................yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyoooooooooooooooooooooooooooooooouuuuuuuuuuuuuuuuuuuuuuuuuuuuuutttttttttttttttttttttttttttttttuuuuuuuuuuuuuuuuuuuuuuuuuuuuubbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbeeeeeeeeeeeeeeeeeeeeeeeeeeeee.................cccccccccccccccccccccccccccccccoooooooooooooooooooooooooooooooommmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm///////////////////////wwwwwwwwwwwwwwwwwwwwwwwwwwwwwaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaattttttttttttttttttttttttttttttttccccccccccccccccccccccccccccccchhhhhhhhhhhhhhhhhhhhhhhhhhhhh????????????????????????????????vvvvvvvvvvvvvvvvvvvvvvvvvvvvv==========================ttttttttttttttttttttttttttttttt8888888888888888888888888888888PPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPllllllllllllllllllll1111111111111111111111111HHHHHHHHHHHHHHHHHHHHHHHHHHH000000000000000000000000000000dddddddddddddddddddddddddddddddIIIIIIIIIIIIIIIIIIIIIIIIIIIXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXEEEEEEEEEEEEEEEEEEEEEEEEEEEEE

g

“United Breaks Guitarss””””””””””””””””””””””””””””ppppppp yyyyyyyy qqqqqqqqqqqhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttppppppppppppppppppppppppppppppp:::::::::::::::::::::://///////////////////////////////////////////wwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww..................yyyyyyyyyyyyyyyyyyyyyyyyyyoooooooooooooooooooooooooooooouuuuuuuuuuuuuuuuuuuuuuuuuuuutttttttttttttttttttttttttttttuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuubbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee......................ccccccccccccccccccccccccccccccoooooooooooooooooooooooooooooommmmmmmmmmmmmmmmmmmmmmmmmmmmmm///////////////////////wwwwwwwwwwwwwwwwwwwwwwwwwwwwaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaatttttttttttttttttttttttttttttcccccccccccccccccccccccccccccchhhhhhhhhhhhhhhhhhhhhhhhhhhhhh????????????????????????????????vvvvvvvvvvvvvvvvvvvvvvvvv============================5555555555555555555555555555555YYYYYYYYYYYYYYYYYYYYYYYYYYYYGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGcccccccccccccccccccccccccccccc4444444444444444444444444444444zzzzzzzzzzzzzzzzzzzzzzzzzzzzzOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqooooooooooooooooooooooooooooooozzzzzzzzzzzzzzzzzzzzzzzzzzzzzzooooooooooooooooooooooooooooooo&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&fffffffffffffffffffffffffffffffeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaattttttttttttttttttttttttttttttuuuuuuuuuuuuuuuuuuuuuuuuuurrrrrrrrrrrrrrrrrrrrrrrrrrrreeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee============================ffffffffffffffffffffffffffffffvvvvvvvvvvvvvvvvvvvvvvvvvvvsssssssssssssssssssssssssssssssttttttttttttttttttttttttttttttt

“Socialnomics: Social Media ROI” hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhtttttttttttttttttttttttttttttttttttttttttttttttttttttttttttpppppppppppppppppppppppppppppppp::::::::::::::::::::::::::://///////////////////////////////////////////////wwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww...................yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyooooooooooooooooooooooooooooooouuuuuuuuuuuuuuuuuuuuuuuuuuuuuuutttttttttttttttttttttttttttttttuuuuuuuuuuuuuuuuuuuuuuuuuuuuuubbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbeeeeeeeeeeeeeeeeeeeeeeeeeeeeee......................cccccccccccccccccccccccccccccccooooooooooooooooooooooooooooooommmmmmmmmmmmmmmmmmmmmmmmmmmmmm//////////////////////////wwwwwwwwwwwwwwwwwwwwwwwwwwwwwaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaattttttttttttttttttttttttttttttcccccccccccccccccccccccccccccchhhhhhhhhhhhhhhhhhhhhhhhhhhhhh???????????????????????????????vvvvvvvvvvvvvvvvvvvvvvvvvvv=======================yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyppppppppppppppppppppppppppppppppppmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmfffffffffffffffffffffffffffffffsssssssssssssssssssssssssssssss333333333333333333333333333333zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz8888888888888888888888888888888888eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeessssssssssssssssssssssssssssssssIIIIIIIIIIIIIIIIIIIIIIIIIIIII

Page 6: Erik Qualman
Page 7: Erik Qualman

social media behavior

①� preventative

②� braggadocian

① preventative

② braggadocian

Page 8: Erik Qualman
Page 9: Erik Qualman
Page 10: Erik Qualman

�������

�����

����

�������

�������

�������

����

�����

�������

�����

����

���

�������

�������

����

�����

��

���� ����

������

�����

� ������

Socialnomics: Social Media Escalator © Erik Qualman

Page 11: Erik Qualman

PR

SALES SALES

SERVICE

CRISIS

PRODUCT PRODUCT

RECRUIT

Page 12: Erik Qualman
Page 13: Erik Qualman

- Prinz Pinakatt, Interactive Manager of Europe

Page 14: Erik Qualman

“United Beaks Guitars” By Dave Carroll

“United Beaks Guitars” By Dave Carroll

6,023,147 views 6,6,02023,3,141477 vvvvvvieieieieiei wswswswswws

Page 15: Erik Qualman
Page 16: Erik Qualman
Page 17: Erik Qualman

False

Evidence

Appearing

Real

Page 18: Erik Qualman

“It’s all part of a master plan…the spreadsheets and financial models dictate that suing customers and partners just makes too much sense.” – Big Music Executive

Source: Michael Arrington, TechCruch March 8, 2009

Page 19: Erik Qualman

eReaders/tablets

�� 35% sales are kindle

�� New revenue streams

�� Embrace new data

�� Are libraries necessary?

� 35% sales are kindle

� New revenue streams

� Embrace new data

� Are libraries necessary?

Page 20: Erik Qualman

NBC vs. ABC

�� Olympics

�� PGA

� Olympics

� PGA

Page 21: Erik Qualman

OFFERS OFFERS

LANGUAGE LANGUAGE

RATINGS RATINGS

INFO

Page 22: Erik Qualman
Page 23: Erik Qualman
Page 24: Erik Qualman
Page 25: Erik Qualman

Successful Companies

�� Act more like Dale Carnegie

�� Listen > Interact > React > Sell

�� Products that deliver the best product/value win

�������������������������������������� AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAccccccccccccccccccccccccccccccccccccctttttttttttttttttttttttttttttttttt mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmoooooooooooooooooooooooooooooooooooorrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrreeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee llllllllllllllllllllllliiiiiiiiiiiiiiiiiiiiiiikkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee DDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaalllllllllllllllllllllleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaarrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnneeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeegggggggggggggggggggggggggggggggggiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiieeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

������������������������������������ LLLLLLLLLLLLLLLLLLLLLiiiiiiiiiiiiiiiiiiiiiiiiiiisssssssssssssssssssssssssssssssssssssttttttttttttttttttttttttttttttttteeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> IIIIIIIIIIIIIIIIIIIIIIIIIIInnnnnnnnnnnnnnnnnnnnnnnnnnnnnnntttttttttttttttttttttttttttttttttteeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeerrrrrrrrrrrrrrrrrrrrrrrrrrrrrraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaccccccccccccccccccccccccccccccccccccttttttttttttttttttttttttttttttttt >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRReeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaacccccccccccccccccccccccccccccccccccccttttttttttttttttttttttttttttttttt >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeelllllllllllllllllllllllllllllllllllllllll

������������������������������������� PPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrooooooooooooooooooooooooooooooooooooddddddddddddddddddddddddddddddddduuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuucccccccccccccccccccccccccccccccccttttttttttttttttttttttttttttttttttssssssssssssssssssssssssssssssssssss tttttttttttttttttttttttttttttttttthhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaattttttttttttttttttttttttttttttttttt ddddddddddddddddddddddddddddddddddddeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeelllllllllllllllllllllllliiiiiiiiiiiiiiiiiiiiiiiiiiivvvvvvvvvvvvvvvvvvvvvvvvvvvvvveeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeerrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr ttttttttttttttttttttttttttttttttttttthhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhheeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeebbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeessssssssssssssssssssssssssssssssssssttttttttttttttttttttttttttttttttt ppppppppppppppppppppppppppppppppppprrrrrrrrrrrrrrrrrrrrrrrrrrrrroooooooooooooooooooooooooooooooooooddddddddddddddddddddddddddddddddddduuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuccccccccccccccccccccccccccccccccccctttttttttttttttttttttttttttttttttt//////////////////////////vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaalllllllllllllllllllluuuuuuuuuuuuuuuuuuuuuuuuuuuuuuueeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee wwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwiiiiiiiiiiiiiiiiiiiiiiiiiiiinnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

Page 26: Erik Qualman

search.twitter.com

google.com/insights

siteexplorer.search.yahoo.com

technorati.com

google.com/alerts

tweetdeck.com

blogsearch.google.com

looxii.com

Page 27: Erik Qualman

"Social Media isn’t just for the Next Generation – it’s for every generation. Whether you’re an entrepreneur, a media professional, a college student or a mom, social media will shape your future. Don’t be overwhelmed by it; read Qualman’s book instead.”

- The Miami Herald

“In Socialnomics, Qualman brilliantly prescribes that the key to social media success is doing rather than deliberating. This is a must read for anyone trying to leverage the social graph rather than be squashed by it.”

– Steve Kaufer, CEO, TripAdvisor