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Mobile solutions

We help enterprises make mobility a reality

“Our mission is to redefine the way enterprises communicate with employees, customers and partners by providing a suite of robust, cost effective, secure

and scalable enterprise messaging solutions.”

In Brief

The Company Founded in 2008, Eocean Private Limited is a leading Mobile Value added Services company incorporated in Pakistan that provides competitive edge to enterprises by blending the power of mobile communication technology with mobile/web applications. Eocean has acquired a CVAS license from Pakistan Telecommunication Authority (PTA) for providing the value added services to the corporate sector. We have had the distinction and honor of receiving the best mobile application award from Nokia Pakistan presented to us by the chairman PTA. We have also been interviewed by Express TV channel for the best innovative digital branding concept on gaming. Eocean's success in mobile VAS has already made it one of the leading mobile VAS company in Pakistan. Our success can be attributed to the fact that we create products and technologies which are driven by the needs of today's businesses. We have till date created, managed and delivered a rich portfolio of services that continues to grow in the area of Integrated SMS, IVRs, Mobile Applications, Mobile Games, Sales Management Solutions, Social Media and Mobile Banking. These services are enabled through robust technology platforms including carrier grade messaging platforms and gateways, content management and mobile application aggregation system with direct connectivity to all five carriers. At the heart of our success are our very smart and ambitious team members who share the passion for making Eocean a leading company in mobile communication services. Business Verticals Eocean’s Enterprise Solutions exist in verticals from healthcare to education and financial to manufacturing and have been implemented by major organizations and financial institutions.

Highlights Serving major Institutions and organizations Affiliated with Ali Sons Group with annual turnover of Pkr 900m Connectivity with all five operators and multiple ISPs Cloud based Solutions hosted in tier-IV data center Average 7% of revenue on annual R&D investments Annual Revenue growth of over 65%

Strategic Partnerships Mobile operators, Internet Service Providers and Network equipment manufacturers are a critical part of Eocean Mobile media-ecosystem. They enable the infrastructure to implement Eocean solutions and help us to provide a differentiated and valuable service to customers. Our partners include Cubexs Weatherly, Ufone, Cisco, Mobilink, Telenor, Warid Telecom, Zong and FiberLink.

Increased mobility, proliferation of new devices, and mobile connectivity options present new opportunities as well as challenges for the Enterprises. Messaging integration with enterprise critical applications such as SFA, CRM, etc. extends reach to mobile individuals and dramatically increases business productivity. In particular, text messaging or SMS is increasingly enabling business communication around the world to more effectively reach customers, employees and partners. However, managing the infrastructure and cost associated with robust and scalable messaging such as SMS gateways, operator connectivity, and contingency planning poses a real challenge to enterprise IT organizations. Eocean’s carrier-hardened solution allows for the delivery of enterprise class text messages across multiple communication channels - and ensures accurate delivery of millions of messages to all stakeholders. Solution Overview Eocean’s Enterprise Messaging Solutions consists of the following components. Eocean operates carrier grade messaging gateways, which manage reliable, scalable and secure delivery of text messages to mobile phones or other hand held devices. Redundant connections with mobile operators and IP service providers allow channel failover and prevent network gridlock. Eocean’'s Mobile Messaging Gateway connects directly with SMSC (Short message service center) of all five mobile operators and dynamically routes SMS messages over multiple networks.

Advanced queuing and load management technology enables Eocean to guarantee delivery and receipt of huge volumes of inbound and outbound messages in real time. Eocean’s Mobile Messaging Server, a managed version of its secure mobile gateway is suited for applications that require direct operator connectivity or deeper integration with enterprise systems. Eocean'’s Messaging Manager - Highly scalable, enterprise grade messaging application that manages SMS communication and provides real-time collaboration to employees and customers on the move. The platform performs routing, message switching, channel failover, message scheduling and MNP resolution. Solution Architecture Eocean Solutions are built on an open, flexible architecture allowing quick implementation of new applications, technologies and devices as they become available. The solution design meets rapid expansion and peak-overflow requirements, utilizing artificial intelligence algorithms and load management technology ensuring superior performance. Smart drivers constantly monitor messaging gateways and networks to evaluate network performance. Traffic is automatically re -routed based on path availability and delivery volumes. Application Integration Eocean Solutions are easily integrated with a wide range of enterprise applications in a quick and cost-effective manner. Examples include work flow based applications that generate triggered transaction events (e.g banking transaction alerts). Operations Eocean Solutions are hosted in a tier-4 data center with multiple ISP and operator connections, enterprise level SLAs, 24/7 support, network monitoring, guaranteed power, locked cabinets and secure access.

Solution & Technology Overview

Enterprise Messaging Our Enterprise Messaging Solutions are economical, fast, uncomplicated and effective mode of developing a strong, immediate and lasting rapport with customers, employees & partners and can be easily integrated into enterprise applications to enable automated messaging. Branded SMS Branded SMS provides you the facility to reach your customers, vendors and employees directly with an authenticated, verified sender ID 24/7 to all networks. With our state-of-the-art web interface, very much similar to an e-mail interface, users can login from any part of the globe to manage their SMS services. Our SMS services are ideal for FMCG companies, Banks, Food chain outlets, Cineplex, Pharmaceuticals and Departmental stores. Short Code Service At Eocean, Short code service is our key area of business. Short codes are easy to remember 4 or 5 digit numbers compatible across all participating carriers. Through our Short Code Messaging (SMS) service you could avail one stop interaction media and interact with your customers directly and conduct various Media Promotion events like Contests/ Survey, Lucky Winner Draw, Bids, Product Enquiries Promotions and Support, Bank Account enquiries, Lead generation etc in a hassle free manner. Long Code Service Long code services are globally accessible and an end user can send message to a virtual mobile number at normal SMS charges; perfect fit for enterprises who don’t want their target customers or employees to pay premium SMS charges for sending a query. Moreover Eocean Long code services also offer enterprises their own dedicated virtual mobile number at very affordable prices. Our long code services are ideal for closed group target audience (Closed Group Information System) like Existing Customers, Employees, Vendors/Dealers, Field Sales Force, Service Engineers etc. who can regularly use the 2-way SMS Application on SMS Long code and Fetch/Provide the desired information.

Mobile Applications Eocean provides a set of enterprise applications and services utilizing its messaging infrastructure. E-Pharmasys E-Pharmasys is a powerful, flexible and easy-to-use Sales Force Automation application developed by Eocean to provide Pharmaceuticals the functionality to easily transform remote sales activity from passive customer relationship management into active execution of sales and marketing plans. Designed and developed to deliver real conceivable benefits to Pharmaceutical companies, with e-Pharmasys, pharmaceuticals can manage every-thing from call reports to sales team management. Mobile Application Development At Eocean we focus on mobile because it has great potential for brands to develop greater contact with their customers through a handset rather than through the web. We have an in-house team of top-notch mobile application developers that engages with its customers to develop customized applications as per their business requirements. Our expertise includes development on renowned platforms such as Java, C++, blackberry, iPhone and android. Branded Games Nowadays, brands help define you. They understate your own values offline and online. Brands can be purely based on gut-feeling, but they can also be logical. Brands and game? To us, they are a natural fit: when you play with a brand, you feel like you’re part of it. Share your brand; let us game it.

Products & Solutions Portfolio

Social Media Services With social networking sites getting more hits than ever before, there definitely must be some truth in it. Today, information about your service or product is being talked about, and shared in many of the user generated social media outlets.

All that you need to do is - join the conversation, use your tact and insight intelligently (after all they are talking about your service/product) and shift the outcome to your advantage. The keys to Social Media Marketing are to Know, identify and figure out relevant social media sites and communities relevant to your niche and understand how they work, and connect them to your business, by participating in them.

Eocean is a marketing driven company, with its hands firmly placed on the pulse of the upcoming social media marketing trends. We know the ins and outs of the major SMM platforms and networks that would enhance your brand reputation and increase the bottom-line of your business. We use Facebook communities, Twitter profile, viral marketing promotions like video clips, images, or interactive Flash games et al. as part of our SMM program.

We have no doubt that you know your business (after all it is your business), but we know what works best online. And that is all that matters. Together, we can have an enviable partnership to develop a strategic Social Media Marketing (SMM) campaign that can help create a loyal community for your business and engage with them constantly, promote your brand; boost your online traffic, grow leads and convert them into sales and online reputation management.

Mobile Banking Alert Services Eocean Mobile Banking Solution is a comprehensive mobile banking solution that allows banks and financial institutions to take full advantage of the potential of mobile financial services and provide their customers with secure and reliable access towards tracking their finances anywhere, anytime and get updated about their bank accounts over their mobile phones. With in-built powerful features such as Mobile number portability (MNP) resolution and live reporting panel, the benefits of Eocean’s mobile banking solution are demonstrable and immediate. Be it push or pull services, our interfaces are so flexible and user-friendly that it requires little integration or effort from the Bank. Directly connected with SMCS’s of all mobile networks in the country, Eocean’s state of the art, highly secure and 24x7 monitored SMS Gateway with redundant multiple connections to mobile operators works seamlessly with its partner applications to process millions of SMS each day ensuring the accurate and timely delivery of banking information to the customers . Customized IVR System Interactive Voice Response systems are automated telephone systems either controlled by the callers voice or pressing different numbers according to their desired options. At it’s most basic IVR is an automated receptionist that never takes breaks and can seamlessly guide your callers through to the right person. Though they can be as complex as taking orders, collecting payments and providing detailed information. Custom IVR means empowering staff to focus on the most important activities, streamlining process and allowing for more specialized staff to provide a higher level of customer service. Advanced systems can help you do much more business in less time and can even automate much of the sales process, increasing marketing ROI, revenues and boosting profit margins, allowing your company to be more competitive.

Products & Solutions Portfolio

Clientele

E o c e a n ( P v t ) L t d p r o v i d e s s o l u t i o n s f o r m a n y o f t h e m o s t p r e s t i g i o us o r g an i z a t i on s i n v a r i o u s s e c t o r s . W e a r e e n c l o s i n g s o m e o f o u r C l i e n t s l i s t f o r y ou r r e fe r en ce .

Eocean Private Limited C-117, Jami Commercial Street 13, Phase VII, D.H.A, Karachi Tel.: +92 21 3517901-2 | E-mail: info@eocean.com.pk www.eocean.pk

All Information contained in this document is subject to change without prior notice. ©2012 EOCEAN MOBILE SOLUTIONS