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Driving Employee Engagement with Confluence
Darryl Duke | Brikit
Bringing Teams To Work
Driving Employee Engagement
with Atlassian Confluence
Retu
rn
User Adoption Rate
Low High
Confluence ROI
Enterprise-wide collaboration causes employee DISengagement
-Harvard Business Review
Information Toxicity
COST vs. BENEFIT
1
2
It takes 1 to 2 YEARS before a new hire is 'fully productive’
- Training Industry Quarterly
35
2.3
Employees < 35 years old change jobs every 2.3 years
- Training Industry Quarterly
get employees up to speed quickly (reduce information toxicity)
DRIVE EMPLOYEE ENGAGEMENT
“I can’t find stuff” “What’s everybody doing?” “I’m drowning in garbage”
TYPICAL SOLUTIONSTOXIC CHALLENGES
“I can’t find stuff” “What’s everybody doing?” “I’m drowning in garbage”
TYPICAL SOLUTIONSTOXIC CHALLENGES
easy to filter easy to find
FIND AND ORGANIZE
THE ANSWER?
WHAT ABOUT LABELS?
predefined label categories
easy to filter easy to find
FIND AND ORGANIZE
define standard labels apply labels with point-and-click
use labels as filters
“I can’t find stuff” “What’s everybody doing?” “I’m drowning in garbage”
TYPICAL SOLUTIONSTOXIC CHALLENGES
what’s trending (think Pinterest)
create community
SHARE AND DISCOVER
watch topics (not spaces) discover who’s in the network share and interact with ideas
“I can’t find stuff” “What’s everybody doing?” “I’m drowning in garbage”
TYPICAL SOLUTIONSTOXIC CHALLENGES
simple workflows drafts & publishing
scheduling archiving
CURATING CONTENT
create simple workflows share drafts and publish in batches
schedule windows for content set review and archive policies
SCHEDULING &
ARCHIVING
Content Scheduler
CancelSave
Publish Date Time
Remove Date Time
Remove view restrictions
Re-apply view restrictions
Review and Archive Policy
CancelSave
Review After
Archive After
Mark for review after last edit
Move to archive if not reviewed
months
months
“I can’t find stuff” “What’s everybody doing?” “I’m drowning in garbage”
TYPICAL SOLUTIONSCHALLENGES
