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Copyright 2014 Riverbed Inc. Confidential. 1 Ensuring the compliance, resiliency, and availability of business-critical network services Introducing the SteelCentral Network Planning and Configuration Management (NPCM) product family September 10th, 2014 1:00PM EST/10:00AM PST

Ensuring the compliance, resiliency, and availability of business-critical network services

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This presentations highlights how the SteelCentral Network Performance and Configuration Management (NPCM) product family reduces the time and effort spent manually collecting and reconciling data from multiple sources to document the status, dependencies and configuration of the enterprise network by helping separate teams share information. • Reduce network outages with customized, automated audit reports, detecting policy violations before they affect service availability • Reduce outages caused by misconfiguration for infrastructure that’s too important and too complex to be managed manually, using automated network configuration analysis • Plan for network resiliency despite network changes and growth without making any risky changes to the production network Learn more at: http://www.riverbed.com/npm

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Page 1: Ensuring the compliance, resiliency, and availability of business-critical network services

Copyright 2014 Riverbed Inc. Confidential.1

Ensuring the compliance, resiliency, and availability of business-critical network services Introducing the SteelCentral™ Network Planning and Configuration Management (NPCM) product family

September 10th, 20141:00PM EST/10:00AM PST

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Copyright 2014 Riverbed Inc. Confidential.2

Today’s Agenda

Topic Presenter Presence Duration

Welcome and Introduction to NPCM Greg Paul   Local 10 Minutes

Analyst perspective on this market segment

Jim Rapoza, Senior IT Research Analyst, Aberdeen Group

Remote 15 minutes

Overview of NPCM Products

Pradeep SinghVP, Engineering Local 15 minutes

Partner Experience Paul Thomas, Net Consulting UK Remote 10 minutes

Live Demo Sushil Suvarna, Akshay Kakar Local 20 minutes

Wrap-up/Q & A Greg/PM team Local 15 minutes

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Introducing NPCM

Greg PaulSr. Product Marketing Manager, SteelCentral

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Copyright 2014 Riverbed Inc. Confidential.4 Copyright 2014 Riverbed Inc. Confidential.4

PROFESSIONALSERVICES

Management & Visualization

API Platform

WAN OPTADC BRANCH OPT CLOUDSTORAGE

The Riverbed Application Performance Platform

Analyze, diagnose, and resolve application performance and data delivery issues before end

users notice a problem

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Predictive Multi-Layer Network Planning

• Multi-layer Planning

• Proactive Change Validation

• Optical Network Design

Introducing Network Planning and Configuration Management (NPCM)

Real-Time Network Data Management

• Multi-vendor deep network discovery and collection at Layer 2/3

• Real-time network data model of physical, logical and virtual relationships between network elements

Intelligent Configuration Management

• Network Troubleshooting

• Automated Diagramming

• Policy Compliance

• Configuration Management

NPCM is part of the SteelCentral™ Management & Visualization product family

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Riverbed SteelCentral™ Network Planning and Configuration Management (NPCM) family helps overwhelmed IT staff deal with the everyday challenges of delivering critical business services to end users.

NPCM products can make a daily impact by:

• Having a complete, up-to-date set of network change, topology and configuration data using NetCollector.

• Keeping your network in compliance with an ever-increasing number of regulatory, organizational, and security policies using NetAuditor.

• Planning ahead for the growth and the network impact of new services and technologies using NetPlanner.

Introducing Network Planning and Configuration Management (NPCM)

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SteelHead™SteelApp™ SteelFusion™

SteelCentral™

SteelScript™

SteelStore™

Network Planning and Configuration Management

SteelCentral NPCM Products(Formerly NEOP)

OPNET NetMapper® softwareOPNET Sentinel® software

OPNET VNE Server® software

OPNET Network Planner® software

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Key NPCM Takeaways

• Improve efficiency – Create accurate network diagrams on-demand in minutes, not days or weeks

• Reduce network outages – Reduce network outages up to 30%; detect policy violations before they affect service availability

• Ease infrastructure management – Reduce misconfiguration by up to 70%

• Mitigate Risk – Accurately plan for changes without making changes to the production network

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Analyst Perspective

Jim RapozaSenior IT Research Analyst, Aberdeen Group

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THE CHALLENGES OF NETWORK PERFORMANCE MANAGEMENT

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TOP NETWORKING HURDLESTop challenges businesses face when it comes to understanding and managing their network performance

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An hour of downtime costs businesses an average of $163,000. For large enterprises, the cost skyrockets to $686,000!

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THE RISE OF MOBILE PHONES MEANS GREAT THINGS FOR FINGERS

EVERYWHERE.

"Appropriate metrics supported by robust data collection and dashboard technologies are key

enablers to manage performance and optimization. Getting to the root cause of performance issues is a "game of chance"

without the proper tools and insightful attention to manage/interpret the results."

CIO, North American manufacturing firm

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THE RISE OF MOBILE PHONES MEANS GREAT THINGS FOR FINGERS

EVERYWHERE.

Trends in Network Performance Management• Increased focus on deep

understanding of existing network

• Businesses realize that performance issues need to be resolved as fast as possible

• Information on network performance and configuration is vital

• Avoid downtime at all costs

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NPCM Product Overview - Product Snapshots

Pradeep SinghVP of EngineeringNetwork Planning and Configuration Management

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Riverbed’s NPCM Product Suite

Management Systems

Monitoring Appliances

Network Devices

Predictive Multi-layer Planning

Optical Network Design

Policy Compliance

Configuration Management

Up-to-date Network maps

Proactive Change Validation

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Copyright 2014 Riverbed Inc. Confidential.17

New in NPCM 18.0 Release

NetCollector

Expanded SteelHead support

to enable diagramming and

configuration auditing

Quick, trace-route independent, and

more accurate application network

paths

Rebranded and refocused

NetPlanner

Integration with NetProfiler (Cascade)

for flow-based capacity planning

and routing analysis

VPN browser for one-stop VPN

planning in carrier networks

Optimized for planning use

cases

NetAuditor

For network diagramming

workflows

Overlay configuration

differences/violations on network maps

Config management, incl.

OS upgrades using Provisioner

Streamlined web interface

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NetCollector Product Snapshot

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Pain Points

Keeping up with the Network

• Expensive and slow to manually collect and document the infrastructure in a multi-vendor, dynamic environment

• Logical and virtual topologies make it even harder to keep up-to-date with constant network changes

ManagingComplex Networks

• Understanding the relationships between infrastructure elements• Inadequate visibility into logical and virtual overlays

UsingPoint Solutions

• Disjointed, vendor-specific methods lead to knowledge gaps • Lack of integrated reporting leads to inefficient manual reports

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NetCollector

• Foundation for other NPCM Products– Manages topology, configuration, inventory, metrics, traffic, and event data– Intelligently merges and reconciles data– Online, real-time, 24x7 operation

• Comprehensive device support– Detailed CLI support for most popular

vendors– Universal device support via

CLI and SNMP– Detect hosts/servers and their switch

port connectivity

• Integration with external data sources– E.g., AppResponse – Third party NMS and OSS tools

• Network data at your fingertips

Unified, Real-Time Network Intelligence

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Framework to acquire comprehensive

network data

Automated deep network discovery &

collection

Rich data model with physical, logical, &

traffic overlays

Key Take Away Points

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“Misconfigurations were reduced by more than 70% in just a few months through regular network configuration analysis. Our credit card services network is now operating with higher than ever infrastructure availability - over 99.5%. … all of these are too important and too complex to be managed manually.”

VP, Infrastructure Performance Management, Major US Bank

Copyright Riverbed Technology22

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Copyright 2014 Riverbed Inc. Confidential.23 Copyright 2014 Riverbed Inc. Confidential.23

NetAuditor Product Snapshot

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Pain Points

Slow Recovery from Outages

• Time-consuming, manual troubleshooting workflows slow down identification of root causes and recovery from outages

Troubleshooting with Stale Data

• Relying on manual systems and spreadsheets to document constant changes to network topology, settings and configuration

• No easy way to see the relationship between for physical and logical topology

Maintaining Audit Compliance

• Fear of being out of compliance and the penalties that could bring • Always worrying that any network changes may create non-compliance

IT Staff Efficiency

• Have to use different, vendor-specific tools to do OS upgrades and configuration changes

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NetAuditor

• Network Diagramming, Compliance, Security, and Change Validation– Model-driven, and not just individual device or file-driven– Operates on multiple devices to analyze entire network– Extensible framework in Python

• Multi-layered Physical and Logical Views– Spanning Tree, Device Virtualization (VRF, Nexus VDC),

OSPF, VLANs, VPNs, BGP, IS-IS, etc.– Highlighted changed and new devices with

configuration comparison sheets

• Over 1,800 Configuration validation Rules– Broadest standards coverage: PCI, SOX, HIPAA,

FISMA, NIST, CIS, NSA, Cisco Safe– Vendor best practices, security advisories,

and OS End-of-Life notices

• Change Deployment and Management– Safely validate, deploy, and track changes

in network – Maintain audit trail

Intelligent Network Configuration Management

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Policy Compliance and

Reporting

Automated Diagramming

Configuration Management

Network Troubleshooting

Key Take Away Points

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Copyright 2014 Riverbed Inc. Confidential.27 Copyright 2014 Riverbed Inc. Confidential.27

SOURCE : TechValidate http://www.techvalidate.com/tvid/E60-2A9-398 TVID: E60-2A9-398

Senior IT Architect, Large Enterprise Computer HW Company

“Gone are the days are guessing. With Riverbed® SteelCentral™ NetAuditor, we’re in the age of ‘knowing and planning’ now.”

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NetPlanner Product Snapshot

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Pain Points

NetworkResiliency

• If I have a fiber cut, which portions of my network will go down?• Can I optimize my network while maintaining responsiveness and SLAs?

Growth and Upgrades

• Which links will I need to upgrade in 3 months?• How will my new corporate applications affect utilization levels?

Visibility of Network Services

• Which VPNs do I have deployed on each of my links?• How much network utilization is attributable to VPNs?

Balancing Performance

vs. Cost

• Can I quickly perform MPLS TE on my service provider grade network?• How does would route optimization affect performance of my network?

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• Multi-Layer Analysis– Integrating the layer-2/3 and the optical layer network– Predict survivability during failures

• Capacity Planning– Analyze multi-period build-out plans– Optimize dimensioning to avoid capacity shortages

• Backbone Engineering– Perform automated off-line MPLS Traffic Engineering – View and optimize BGP peering relationships – Design and analyze multi-layer IP/MPLS over

SONET/SDH, OTN, and (D)WDM networks

• Resource Upgrade and Consolidation– Plan for network changes before they affect business – Comprehensive analytics to aid decision making

• Proactive Change Validation– Understand the impact of configuration changes

prior to deployment– Evaluate the impact of changes on routing and

performance– Ensure changes are compliant to defined policies

NetPlannerPredictive Multi-Layer Planning

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Key Take Away Points

Flow-based capacity planning

and routing analysis

“What-if” scenario modeling

Comprehensive reporting

Rich set of network

visualizations

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“The use of [NetPlanner] across our radio, core and IP networks gives us the ability to model all facets of end-to-end customer experience with a single tool. Optimizing customer experience is the priority for the business, and the use of a single tool minimizes the investment in time and money required to achieve this.”

Forecasting and Capacity Planning Manager, Global Service Provider

Copyright Riverbed Technology32

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NPCM 18.0 for Existing Customers

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For Existing NetMapper and Sentinel CustomersNetAuditor provides an intuitive web interface with integrated workflows and reports• Map driven configuration troubleshooting• On-demand, context-specific maps and diagrams• Network paths to troubleshoot application performance issues• Configuration differences and configuration violations• Share results using web URL or download results to an HTML/Visio

format

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For Existing SteelHead™ Customers

NetCollector and NetAuditor now give more in-depth visibility to SteelHead appliances in the network• Automatically detect and collect configuration and operational data• Visualize SteelHead deployment scenarios• Validate configurations to check for errors and violations• Detect security vulnerabilities and get automatic updates on new

advisories• Plan for upgrades using hardware end of life reports

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Partner Perspective

Paul ThomasNet Consulting UK

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Live Demo of NPCM

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For More information

www.riverbed.com/products/performance-management-control/network-performance-management/network-configuration-management

Visit the NPCM Product Family page

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Questions?

Join us at

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Thank You

Copyright 2014 Riverbed Inc. Confidential.40