Emotional Intelligence

Listening for Practical Skills

WTUC

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Predicting

• What kind of job do you think this man has? What does the cartoon show us about intelligence?

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What is ‘emotional intelligence’?

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Do you know who they are?Are they intelligent?

• Who are the 3 most intelligent people you know personally? In what ways are they intelligent?

Read: Background, p. 136

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Vocabulary, p. 1371. B2. A3. A4. C5. A6. B7. C8. A9. A10. C11. C12. A

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Listening for Main Ideas

What is the person’s job?

1. Betty Cortina- Elementary school teacher

2. Jim McDonald- Management training executive

Can EQ be learned or taught?

1. Betty: Thinks EQ skills can be learned and should be taught

2. Jim: Thinks it is difficult for adults to learn EQ skills, although it might be possible for children.

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How can a high EQ help a person?

1. Betty: Thinks high EQ can help children overcome their frustrations and get along with their peers

2. Jim: Thinks high EQ helps people work with others

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Listening for details

1. 12. 33. 54. 65. 86. 107. 128. 139. 14 http://graphics.iparenting.com/clipart/kids/00004096.JPG

Reacting to ListeningExcerpt 1

1. Skills needed: self-awareness, self-control, people skills

2. Reason: To improve the following: responding to pressure, handling stress, and interacting with other people

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Excerpt 2

1. Skills needed: self-awareness, self-control

2. Reason: The child needs to deal with her frustration so can do better in school.

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Excerpt 3

1. Skills needed: self-awareness, self-control, self-motivation, people skills

2. Reason: Managers need to respond well to whatever is going on around them. They shouldn’t get angry and resentful when there’s a problem.

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Listening 2

1. B

2. A

3. C

4. C

5. B

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Troubled Kids, At-Risk Animals Bond

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