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Digital Insights 2013

EMC Digital Insights 2013

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A study into digital communications of Australian not-for-profits. Completed by Essential Media Communications, October 2013. Presented at FWD2013.

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Page 1: EMC Digital Insights 2013

Digital Insights 2013

Page 2: EMC Digital Insights 2013

Who did we survey?

99 organisations registered interest

31 completed survey

International affairs, environment, unions, indigenous, human rights, education, arts and healthcare.

Page 3: EMC Digital Insights 2013

Email

61% offline signup/campaign actions 39% social media 21% sign up on website 11% purchased a list 4% advertising

Obtaining or growing primary email list?

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Email performance

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Email devices

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Online donations

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Online donations

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Twitter

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Facebook

Page 10: EMC Digital Insights 2013

Managing social media

“Managing internal resources and communications so that social media is adequately resourced.” “We operate in a contested space with conservative forces out to get us. Consistent risk of attack from well-resourced opponents.” “Organising the timely proliferation of tailored content applicable to the varying channels.”

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What’s next?

Qualitative research before Christmas.

In-depth reporting early next year.

2014 we’ll go again: get involved!

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Thank you

Claire O’Rourke0410 729 [email protected]

Tim Norton0402 077 [email protected]

www.essentialmedia.com.au