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Good Morning Everyone! Email Essentials Course Presented by Quinte West Public Library and Peter Ferguson

Email Essentials

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Presentation from the Seniors for Computers class at the Quinte West Public Library.

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Page 1: Email Essentials

Good Morning Everyone!

Email Essentials Course Presented by

Quinte West Public Library and Peter Ferguson

Page 2: Email Essentials

What is Email?Short for Electronic Mail

Mail composed and transmitted on a computer system or computer network.

Ability to send and receive text messages from one person to another via computer.

A system of exchanging messages by means of computers attached to a network.

Page 3: Email Essentials

Regular vs. Electronic Mail

Sender Mailbox Address Receiver

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Differences with Email

Speed issues

Writing Style issues

Privacy issues

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Email Speed Issues

Faster than any paper-based communication.

Immediately sent to receiver

Ability to broadcast emails

Recipient can immediately reply and ask questions.

Page 6: Email Essentials

Email Writing Style Issues More conversational than traditional paper

Paper document must be completely clear

Ability to ask for clarification

Email tends to be sloppier than regular mail

jeet yet?

Page 7: Email Essentials

Email Privacy Issues

Email is public property There is no expectation to privacy Do not send sensitive information such

as; Account numbers Passwords Payment information

Companies never send sensitive data in regular emails

Page 8: Email Essentials

The Email Address Structure

The email address for contact of Person is at an address Person = peterfprof At symbol = @ Address = yahoo.com

[email protected]

Page 9: Email Essentials

Email Delivery Process Messages are passed from one

computer user to another using a local network or by using modems over telephone lines.

The message is eventually delivered to the recipients mailbox which is a file on the computer.

Read using a mail program such as Eudora or Microsoft Outlook.

Page 10: Email Essentials

Email virusComputer code sent to you as an email note attachment

if activated, can cause some unexpected and usually harmful effects

destroying certain files on your hard disk

causes attachment to be re-mailed to everyone in address book

The best two defenses against email viruses

never open email attachments unless you know who sent it and what the attachment contains

Anti-virus software to scan any attachment before you open it.

Page 11: Email Essentials

Email Spamming

the sending of unsolicited email

E-mail sent automatically to a large number of addresses.

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When Not to Send Email? subjects that are too sensitive to discuss High potential for misinterpretation Topics better resolved outside of email

are: When it appears that a dialogue has turned

into a conflict suggest an end to the swapping of email and

to talk or meet in person. If you receive a flaming email try to respond

in a short and simple response.

Page 13: Email Essentials

Am I flaming someone? Short for sending inflammatory emails. Term for venting emotion online

What you say cannot be taken back. Misinterpretations happen very easily in emails Lack of nonverbal expression to cue the

recipient about your motives and intentions. Imagine how much misinterpretation can occur

expressing frustration and / or anger.

Page 14: Email Essentials

Consider before venting… Would I say this to this person’s face?

Is the receiver put in an awkward position?

How would I feel if I got this email message?

Flaming is a quick way to alienate your reader mainly because they will react with

anger or embarrassment.

Page 15: Email Essentials

Emoticons or “Smileys”

A sequence of ordinary characters Emoticons are used to show

emotions. The most popular emoticons are the

smiling faces (smileys or smilies) Used to say "don't take what I just

wrote too seriously". : )

Page 16: Email Essentials

Email’s Shorter Lingo

Keeping emails concise has led to shorter terms lol – laughing out loud ttyl – talk to you later ttys – talk to you soon ttfn – ta ta for now btw - by the way The list is endless….

Page 17: Email Essentials

Setting up Web Email

www.mail.com

Allows email registration without having to have a current email address

Other include Yahoo, MSN, Hotmail, Excite, Gmail, and many more…..

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Web Email Setup

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Web Email Setup

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Web Email Setup

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Web Email Setup

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Web Email Setup

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Web Email Setup

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Web Email Setup

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Summary

Email vs regular mail Spamming Flaming Viruses (attachments) Writing styles - Emoticons, smileys shortened words or phrases

Page 32: Email Essentials

Happy Computing

Peter Ferguson613-965-6777

[email protected]