EwarenowEwarenowCompany ProfileCompany Profile

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Our MissionOur Mission

• Help organizations obtain and use high-Help organizations obtain and use high-quality business process software to better quality business process software to better achieve strategic goals and operational achieve strategic goals and operational effectivenesseffectiveness

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The Four Things We Focus OnThe Four Things We Focus On

• Software project managementSoftware project management• Custom and customized software Custom and customized software

developmentdevelopment• Software product selection to meet client Software product selection to meet client

needsneeds• Business consulting to software companiesBusiness consulting to software companies

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About EwarenowAbout Ewarenow• Ewarenow is a virtual companyEwarenow is a virtual company• We take advantage of alliance partners toWe take advantage of alliance partners to

– Broaden our capabilities and our market reachBroaden our capabilities and our market reach– Scale resources to match current demand for servicesScale resources to match current demand for services

• Our U.S. alliance partnersOur U.S. alliance partners– Engage us to help them meet their clients’ needsEngage us to help them meet their clients’ needs– Work as partners with us to meet our own clients’ needsWork as partners with us to meet our own clients’ needs– Benefit from our extensive business software experience Benefit from our extensive business software experience

and our experience managing outsourced workand our experience managing outsourced work• Our offshore alliance partnersOur offshore alliance partners

– Provide software development and support capabilities Provide software development and support capabilities for many industries, applications, and software for many industries, applications, and software development platformsdevelopment platforms

– Provide specific niche products that broaden the choices Provide specific niche products that broaden the choices available to U.S. companiesavailable to U.S. companies

– Benefit from our expertise in the U.S. software market Benefit from our expertise in the U.S. software market and business cultureand business culture

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About EwarenowAbout Ewarenow• Ewarenow.com LLCEwarenow.com LLC

– Founded in 1999Founded in 1999– Founder, CEO, CTO: Douglass W. MacLeanFounder, CEO, CTO: Douglass W. MacLean– New Hampshire CorporationNew Hampshire Corporation– Offices in the United States and ThailandOffices in the United States and Thailand

• Ewarenow is a Microsoft PartnerEwarenow is a Microsoft Partner• Ewarenow is a founding member of eWare GroupEwarenow is a founding member of eWare Group

– An alliance of U.S. and Thailand business partnersAn alliance of U.S. and Thailand business partners

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About Doug MacLeanAbout Doug MacLean• Career in computer industryCareer in computer industry

YearsYears– IBMIBM

99– Software consulting companySoftware consulting company

22– IT department of large U.S. retailerIT department of large U.S. retailer

22– Digital Equipment Corporation (DEC)Digital Equipment Corporation (DEC)

1717– Value-added computer resellerValue-added computer reseller

44– EwarenowEwarenow

77• Functional experienceFunctional experience

– Software design and programming (still current)Software design and programming (still current)

2222– Software project managementSoftware project management

1111– Marketing and product managementMarketing and product management

55– Quality managementQuality management

33• Global project-management experienceGlobal project-management experience

2121– Four continentsFour continents

• EducationEducation– BSEE, University of NHBSEE, University of NH– Masters courses in Computer Masters courses in Computer

Science, Columbia UniversityScience, Columbia University– Quality management coursesQuality management courses

• W. Edwards DemingW. Edwards Deming• Philip Crosby AssociatesPhilip Crosby Associates

– Management coursesManagement courses• Various at IBM and DECVarious at IBM and DEC

• AffiliationsAffiliations– New Hampshire High Tech New Hampshire High Tech

CouncilCouncil– ICT Committee, American ICT Committee, American

Chamber of Commerce in Chamber of Commerce in ThailandThailand

– International Advisor to International Advisor to Software Park Thailand’s Software Park Thailand’s DirectorDirector

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Advantages of Using Ewarenow for Advantages of Using Ewarenow for OutsourcingOutsourcing

• You get the right resources to meet your needs at an You get the right resources to meet your needs at an attractive priceattractive price

• You don’t need to understand the culture – we doYou don’t need to understand the culture – we do• You don’t need to deal with international transactions You don’t need to deal with international transactions

– we do that– we do that• You have confidence that risks of remote You have confidence that risks of remote

development are managed and controlled – we do development are managed and controlled – we do that, toothat, too

• You have confidence that the work is well managed – You have confidence that the work is well managed – we ensure that it iswe ensure that it is

• You stay in control – we make sure there are no You stay in control – we make sure there are no surprisessurprises

• You know what’s going on – we and our partners You know what’s going on – we and our partners communicate with you by Email and phone frequentlycommunicate with you by Email and phone frequently

• You know who you’re dealing with – we can bring you You know who you’re dealing with – we can bring you to the subcontractor or bring them to youto the subcontractor or bring them to you

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Our PoliciesOur Policies

• Our fundamental purpose is to provide the best Our fundamental purpose is to provide the best services of which we and our partners are capable services of which we and our partners are capable to our clients and other partnersto our clients and other partners

• Integrity, ethics, and legalityIntegrity, ethics, and legality– We strive to carry out all of our work with the highest level We strive to carry out all of our work with the highest level

of integrity and ethics and in conformance with all of integrity and ethics and in conformance with all applicable laws in the jurisdictions in which we work or applicable laws in the jurisdictions in which we work or deliver servicesdeliver services

– We expect the same from our partnersWe expect the same from our partners

• Relationship with clients and partnersRelationship with clients and partners– When one of our partners engages us to help them serve a When one of our partners engages us to help them serve a

client, we do all business with that client through the client, we do all business with that client through the partner. We will not directly do business with that clientpartner. We will not directly do business with that client

– When we engage a partner to help us serve one of our own When we engage a partner to help us serve one of our own clients, we expect the same behaviorclients, we expect the same behavior

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Resources and ProductsResources and Products

• Through and with its alliance partners Through and with its alliance partners Ewarenow has access to these resources and Ewarenow has access to these resources and products, as required to meet clients’ needsproducts, as required to meet clients’ needs

• Human resourcesHuman resources– Software architecture, design, developmentSoftware architecture, design, development 740+740+– IT consultingIT consulting 10+10+– Business consulting (various disciplines)Business consulting (various disciplines) 40+40+

• Business software productsBusiness software products– Vertical industry nichesVertical industry niches 88– Horizontal applicationsHorizontal applications 2222– On-demand software (Software as a Service)On-demand software (Software as a Service) 33

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Industry and Application Expertise Industry and Application Expertise (partial list)(partial list)

IndustryIndustry EwarenowEwarenow PartnersPartnersManufacturingManufacturing RetailRetail ConstructionConstruction Financial ServicesFinancial Services Testing LaboratoriesTesting Laboratories GovernmentGovernment HealthcareHealthcare Non-ProfitNon-Profit Distribution/LogisticsDistribution/Logistics TradingTrading TransportationTransportation Garment/TextileGarment/Textile EnergyEnergy EducationEducation Hospitality/TourismHospitality/Tourism

ApplicationApplication EwarenowEwarenowPartnersPartners

Retail solutionsRetail solutions Vehicle schedulingVehicle scheduling Sales/MarketingSales/Marketing Job MgmtJob Mgmt Project MgmtProject Mgmt Document/Image MgmtDocument/Image Mgmt Website MgmtWebsite Mgmt Inventory MgmtInventory Mgmt Engineering/ScientificEngineering/Scientific ERPERP MRP/MRP IIMRP/MRP II CRMCRM Call CenterCall Center GISGIS

AccountingAccounting e-Commercee-Commerce Human ResourcesHuman Resources BankingBanking

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Technology Expertise Technology Expertise (partial list)(partial list)

• MicrosoftMicrosoft– .Net Framework.Net Framework– VS.Net 2003/2005VS.Net 2003/2005– VB.Net, C#.NetVB.Net, C#.Net– Windows XP, 2000, 2003Windows XP, 2000, 2003– SQL Server 2000/2003SQL Server 2000/2003– Access 2000, 2003Access 2000, 2003

• OracleOracle– Oracle DatabaseOracle Database– Oracle Developer ToolsOracle Developer Tools– Oracle ApplicationsOracle Applications– Oracle Remote DB AdminOracle Remote DB Admin

• JavaJava– Websphere, WebSphere Websphere, WebSphere

StudioStudio– Java Technology (JSP, J2EE, Java Technology (JSP, J2EE,

EJB, C++)EJB, C++)

• DatabasesDatabases– Microsoft SQL ServerMicrosoft SQL Server– OracleOracle– Sybase SQL AnywhereSybase SQL Anywhere– IBM DB2IBM DB2– MySQLMySQL– OthersOthers

• Business IntelligenceBusiness Intelligence– Business ObjectsBusiness Objects– COGNOSCOGNOS– OracleOracle– QCS Business Intelligence QCS Business Intelligence

MgrMgr• Data WarehousingData Warehousing• Information Security/PrivacyInformation Security/Privacy• Mobile computingMobile computing• RFIDRFID• LinuxLinux• … … and moreand more

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Alliance PartnersAlliance Partners• Ewarenow carefully selects alliance partners that Ewarenow carefully selects alliance partners that

have excellent credentials and track record in their have excellent credentials and track record in their areas of specialtyareas of specialty– They have a track record of satisfied customers and good They have a track record of satisfied customers and good

customer service and are well-recommendedcustomer service and are well-recommended– Their professional staff are well-educatedTheir professional staff are well-educated– They use best-practice development and business They use best-practice development and business

processesprocesses– They are easy to do business withThey are easy to do business with– They have professional certifications suitable to their They have professional certifications suitable to their

specialtiesspecialties

• Alliance partner locationsAlliance partner locations– United StatesUnited States– ThailandThailand– AustraliaAustralia– UKUK

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Ewarenow Partner NetworkEwarenow Partner Network

U.S. Partners’ Clients

U.S. Partners

Thai PartnersEwarenow /

T & N Thai Clients

Ewarenow’s Clients

Software Park Thailand

Ewarenow

T & N Technologies

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U.S. AlliancesU.S. AlliancesApproach Group, Inc.Approach Group, Inc.Healthcare industry consultancyHealthcare industry consultancy

Custom software developmentCustom software development

J & G Technologies, LLCJ & G Technologies, LLCAssists U.S. businesses expandAssists U.S. businesses expand

to Asiato Asia

Corporate Global Outsourcing, Ltd.Corporate Global Outsourcing, Ltd.Outsourced softwareOutsourced software

developmentdevelopment

Paradigm Computer Consulting, Paradigm Computer Consulting, Inc.Inc.Network services and supportNetwork services and support

Network and computer HWNetwork and computer HW

Doug SantanielloDoug SantanielloGraphic design, Website design,Graphic design, Website design,

Marketing collateral designMarketing collateral design

Pro-Link, Ltd.Pro-Link, Ltd.Diversified business andDiversified business and

IT consultingIT consulting

GenPres, Inc.GenPres, Inc.Manage for ResultsManage for Results

Consulting and SW for predictable Consulting and SW for predictable revenuerevenue

QCS Software Solutions LLCQCS Software Solutions LLCBusiness Intelligence SWBusiness Intelligence SW

Application Security SWApplication Security SW

Innovative EnvironmentalInnovative Environmental Information Management ServicesInformation Management ServicesSoftware for environmental protectionSoftware for environmental protection

Ryason Technology LLCRyason Technology LLC.Net software development.Net software development

Web hostingWeb hosting

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Thailand Alliances – Development PartnersThailand Alliances – Development PartnersSoft Square GroupSoft Square GroupOracle custom development Oracle custom development

Microsoft .Net custom developmentMicrosoft .Net custom development

Software Park ThailandSoftware Park ThailandQuasi-government agencyQuasi-government agency

Nurtures SW IndustryNurtures SW Industry

Mustang Technologies Co., Ltd.Mustang Technologies Co., Ltd.Microsoft developmentMicrosoft development

PHP developmentPHP development

TheDevShopTheDevShopSMB-pricedSMB-priced

CRM and Web toolsCRM and Web tools

Inetasia Solutions Ltd.Inetasia Solutions Ltd.Site Management, DigitalSite Management, Digital

Marketing, Web AnalyticsMarketing, Web Analytics

T & N Technologies Co., Ltd.T & N Technologies Co., Ltd.Project ManagementProject Management

ConsultingConsulting

Computer Telephony Asia Co., LtdComputer Telephony Asia Co., Ltd Call Center/CRM softwareCall Center/CRM software

product suiteproduct suite

NOTE: T & N Technologies is Ewarenow’s NOTE: T & N Technologies is Ewarenow’s sister company in Thailandsister company in Thailand

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Thailand Alliances – Consulting ClientsThailand Alliances – Consulting ClientsAEC Consulting Corporation Ltd.AEC Consulting Corporation Ltd. SMB CRM software productSMB CRM software product

POPidols Co., Ltd.POPidols Co., Ltd. Content management software Content management software product for entertainment, media, product for entertainment, media, telecomm companiestelecomm companies

Application Hosting Services Co., Application Hosting Services Co., Ltd.Ltd. Oracle application customizationOracle application customization

Oracle remote database administrationOracle remote database administration

Senior Com Co., Ltd.Senior Com Co., Ltd. Software product suite for vehicle Software product suite for vehicle dealers (automobile, motorcycle, boat, dealers (automobile, motorcycle, boat, RV)RV)

Inetasia Solutions, Ltd.Inetasia Solutions, Ltd.Site management, digital marketing, Site management, digital marketing, and web analytics products and and web analytics products and servicesservices

Software Park ThailandSoftware Park ThailandQuasi-government agencyQuasi-government agency

Nurtures SW IndustryNurtures SW Industry

MFEC Public Company LimitedMFEC Public Company Limited Large software projectsLarge software projects

Specialties: Java/J2EE/XML, Web Specialties: Java/J2EE/XML, Web servicesservices

Summit Computer Co., Ltd.Summit Computer Co., Ltd.Custom software developmentCustom software development

Specialty: document/image mgmt, Specialty: document/image mgmt, workflowworkflow

Net-Com Professional Co., Ltd.Net-Com Professional Co., Ltd. Easy customer-configurable intranet Easy customer-configurable intranet portal and workflow productportal and workflow product

Wisdom Information Systems Wisdom Information Systems Co.,Ltd.Co.,Ltd. Custom software developmentCustom software development

Industries: Oil/gas, trading, Industries: Oil/gas, trading, manufacturingmanufacturing

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Contact EwarenowContact EwarenowEmail: Email: dmaclean@ewarenow.comdmaclean@ewarenow.com

Website: Website: www.ewarenow.comwww.ewarenow.com Phone (U.S.): Phone (U.S.): +1 (603) 791-4557+1 (603) 791-4557

Phone (Thailand): Phone (Thailand): +66 (89) 968-3276+66 (89) 968-3276FAX (Worldwide): FAX (Worldwide): +1 (240) 536-7692+1 (240) 536-7692

U.S. Headquarters:U.S. Headquarters:Ewarenow.com LLCEwarenow.com LLC

14 Brussels Drive14 Brussels DriveNashua, NH 03063-3460Nashua, NH 03063-3460USAUSA

Asian Regional Office:Asian Regional Office:Ewarenow.com LLCEwarenow.com LLC T & N Technologies Co., LtdT & N Technologies Co., LtdSuite 901, Petch 9 TowerSuite 901, Petch 9 Tower 99/24 Software Park Building99/24 Software Park Building555/45 Petchburi Road, Soi 9555/45 Petchburi Road, Soi 9 Suite H, 11Suite H, 11thth Floor FloorRajtheviRajthevi Chaeng Wattana Road, Chaeng Wattana Road, KlongglueaKlongglueaBangkok 10400Bangkok 10400 Pakkred, Nonthaburi 11120Pakkred, Nonthaburi 11120ThailandThailand ThailandThailand