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the new concept of Hospitality for a reciprocal
relationship between guest and host
MISSION
XENIA Lab accompanies the customer that strives for hospitality’s future.
With unparalleled service and a team of proven ability, yet receptive and
assertive, XENIA Lab delivers cost-effective solutions to drive long term
commercial benefits to its partner, You.
XENIA Lab is your life-long partner of choice and the new concept of
Hospitality, for a reciprocal relationship between guest and host.
PHILOSOPHY
• XENIA Lab teams up with the client to establish a lasting working relationship based on trust allowing XENIA Lab suite of products to identify the guest and to ensure that reciprocal exchange of gifts between the host and the guest.
• From the Greek word ξενία (xenía), Xenia is the concept of hospitality, or generosity and courtesy shown to those who are far from home. It is also translated as “guest-friendship” because the rituals of hospitality created and expressed a reciprocal relationship between guest and host.
• The Greek god Zeus was also referred to as Xenios to indicate, amongst its many virtues, his role as patron of wayfarers – a person who goes on a journey or one who travels – and of guarantor of the xenía. Thus the concept of hospitality contained in the ritual of xenía, is spiritually embedded in that it created a religious obligation to provide a refuge to wayfarers, albeit themselves invested with responsibilities beyond mere reciprocity.
• The rules of the xenía ordained the host to offer hospitality and provide food and beverages, to offer a bath and to wear clean clothes, or perhaps news from other parts of the ancient world. It was not permitted to ask the guest questions, not until the guest himself allowed it. At that time, it was thought that gods could travel disguised as a human being: had you played host to a deity and performed poorly, you would incur the wrath of a god. The parting gift proved the host’s honor to have welcomed the guest.
COMPANY
ORGANISATION
Product Delivery
Product Management, Development and Marketing
Strategical and Commercial GeneralManager
TechnicalDevelopment
Director
Developers
Web Development
Director
Web Designers
ProductManagement
ProductManagers
Web Marketing
Management
Web Marketing
Consultants
Sales and Account
Management
SalesExecutives
XENIA BOOKING ENGINE
Xenia Lite
Xenia Professional
Xenia Premium
Mobile
Congress
Golf
Portal
PRODUCT SUITE
XENIA WEB
Website Design and Build
Content Management System
Internet Positioning Tool
Web Mobile
Web Portal
Web Radio
PRODUCT SUITE
XENIA CONNECT
Channel Management
Competitor Price View
GDS Connectivity
IDS (OTA) Connectivity
PRODUCT SUITE
XENIA Guest Relation Management
PRODUCT SUITE
XENIA Property Management System
CRM
Revenue Management System
Food & Beverage / POS application
Congress Management
WIFI (hardware) application
PRODUCT SUITE
XENIA MARKETING
Web Marketing
Search Engine Marketing
Web Tracking
Reputation Checker
Direct Email Marketing
PRODUCT SUITE
XENIA ADVANCED SPECIAL PROJECTS
Xenia Academy
Xenia Artificial Intelligence
PRODUCT SUITE
MARKS THE SPOT!
