Detect and Fix Performance Problems Faster

Today’s Speakers Andre Kindness Principal Analyst Forrester Research

Gillian Power CIO Lathrop & Gage LLP

Hansang Bae CTO Riverbed Technology

Detect & Fix Performance Problems Fast Speed and customer experience are the top design parameters

Andre Kindness Principal Analyst

Branch is where the work gets done, and it is 1000X more complex than DataCenters

Hospital

The WAN interweaves back-end systems with front-end systems of engagement

Source: Forrester Research

© 2013 Forrester Research, Inc. Reproduction Prohibited 5

Finally, information and visibility are business imperatives

Where do we waste time, energy and resources?

MTTI MTTK MTTF MTTV

MTTR Mean Time To Repair

Mean time to identify

Mean time to know

Mean time to fix

Mean time to validate

© 2015 Lathrop & Gage LLP

7

Network Visibility -‐ Realized

Gillian M. Power, CIO


8

About Lathrop & Gage LLP §  Full-‐Service Law Firm

§  320 lawyers; 10 offices in the US; naGonally-‐recognized client service §  ConGnually operaGng for more than 140 years

§  IT Environment §  10 offices and datacenter private cloud connected with 10GB DWDM circuits; dual MPLS and

internet connecGons

§  CriGcal ApplicaGons §  All applicaGons are centralized to private cloud with some public cloud applicaGons §  Long tail of criGcal applicaGons e.g.

§  iManage, Exchange, Office, SharePoint, Thomson Reuters Elite §  PracGce specific applicaGons §  Cisco UC Manager VoIP and video conferencing


9

Challenges: The CIO’s PerspecBve

§  High-‐touch, high-‐demand customers

§  High availability of centralized infrastructure §  Right-‐sizing WAN links

§  Ge]ng quick, qualitaGve understanding of “what’s going on”

§  Avoid “chasing network phantoms” and losing expensive FTE’s for days of troubleshooGng – reduce MTTR


10

Riverbed Improves SLAs, Confidence

§  SteelHead with QoS and Path SelecGon §  Changed acGve-‐passive network configuraGon to an acGve-‐acGve one §  Reduced failover Gme to 5 seconds (from 90) §  200% to 300% increase in network capacity §  Enhanced performance on bandwidth-‐intensive apps

§  SteelCentral performance management §  Real-‐Gme and historical visibility excises “network phantoms” and shortens MTTR §  Enables long-‐range capacity planning


11

Summary

§  Riverbed investment has allowed us to gain mastery in running our own private cloud

§  Planning for increased cloud uGlizaGon in future §  Impossible to consider using more cloud and foregoing the elegance and luxury of

Riverbed-‐enabled telemetry

© 2015 Riverbed Technology. All rights reserved. 12

Detect & Fix in a Hybrid World (as if troubleshooting isn’t hard enough!)


The Enterprise IT footprint as we know it…

Internet

Data Center

Branch

MPLS

Branch Branch

2014


Internet

is evolving as the opportunity to consolidate increases…

Internet

Data Center

MPLS

SaaS

Commoditized application workloads are migrated to the cloud

Branch Branch Branch

Cloud

Branch storage is consolidated to the private datacenter

Lower cost broadband facilities Direct-To-Internet

Branch

2015


The Enterprise is adopting SD-WAN (hybrid networking)

Internet

SaaS

IaaS

Cloud

Data Center

MPLS

SD-XYZ emerges…


SD-WAN emerges as the flexible WAN design of choice

Internet

Some custom workloads are migrated to the Cloud

Branch network functions are offloaded to the cloud

… and starts to extend into the branch 2016


The branch needs to support 3 core types of workloads

MPLS

Internet

Data Center


Internet

SaaS

IaaS

Cloud


Enable hybrid cloud and SD-WAN workloads

Internet

SaaS

IaaS

Cloud

Data Center

MPLS


Internet

2016+


Riverbed Application Performance Platform™

Platform for the Hybrid Enterprise/SD-WAN Broad, diverse ecosystem of partners deliver a range of implementation,

integration, and value-added services

SteelScript™

SteelFusion™ SteelHead™

SteelCentral™

PROFESSIONAL SERVICES


To learn more on how to Detect and Fix performance problems fast,

watch the webcast replay: http://rvbd.ly/1OVbaQw