DesktopLive+ from Managed Networks

Last updated 08/05/2013 Slide 1©2012 Managed Networks. The MN logo, circles device and DesktopLive logo are registered trademarks.

DesktopLive+

Cloud with a silver lining.


Clouds on the horizonEverybody’s talking about cloud. Whether you want to save money, increase flexibility,

improve resilience or even reduce your carbon footprint, someone will always tell you

that cloud is the answer.

For all of those things, and more, cloud is part of the answer.

The problem with cloud is all the questions it leaves open:

• Who’s going to provide and manage your desktop and laptop PCs;

local switches, routers and firewalls; printers; internet connections?

• Who’s going to help and support your staff?

• Where are you going to host your line-of-business applications?

• What happens if your broadband goes down,

or isn’t fast enough?

• Whom do you call when it all goes wrong?


A silver lining.Managed Networks has been running a cloud service, DesktopLive, for more than six

years. We’ve also been providing better IT to SMEs for twice as long.

Our DesktopLive+ service combines the best of both worlds.

For a single monthly payment per user you get comprehensive managed IT from the

desktop to the datacentre. Seamless, resilient, flexible and fully-integrated.

One provider. One support desk. One bill. No excuses.

We don’t sell technology: we deliver an outcome

– access to applications and data for all your staff,

wherever and whenever they need it.

Our solution is endlessly adaptable to suit your

changing needs, so you’re free to innovate

without technology getting in the way.


How it works.Your data, applications and email are hosted in our highly-secure, highly-resilient

cloud; two fully-mirrored UK datacentres, 100 miles apart. So your data is secure and

available 24/7.

We provide everything you need: desktops, laptops, printers, switches, routers,

firewalls, anti-virus, anti-spam, software licences, internet connections…all as part of

the single monthly fee per user.

Because we deliver every part of the solution, we not only guarantee that it works but

can offer flexibility that no-one else can match.

If you need some applications installed locally on your PCs…

If you need a local server for fast file access…

If you need laptops that work just as well offline…

If you need to integrate with specialist peripherals…

Whatever you need, we can do it in DesktopLive+


Keeping our promises.Our proactive support service has always offered a unique guarantee.

DesktopLive+ is no different.

We guarantee 99.5% availabilty, 24/7/365

We guarantee application performance.

We guarantee an engineer on-site within 4 working hours if needed.

Our UK-based support desk is your single point of contact,

no matter what the issue and with no limit on number or duration of calls.

Calls are answered by humans, not machines and menus,

and response times are guaranteed.

All DesktopLive+ customers get

• a named account manager

• regular customer service meetings.


The cost.

from £99 per month per desktopfrom £119 per month per laptop


What’s included.• Desktop or laptop as selected

• Printers

• Local network switching

• Routers and firewalls

• Internet connections at all sites

• Microsoft operating system, client access

and Office licensing

• Microsoft Exchange email and collaboration

• Secure datacentre file storage and local

staging servers where needed

• Desktop and server anti-virus

• Security and spam prevention

• Remote access including laptop

synchronisation

• Support for smartphones

• Comprehensive resilience and our

availability guarantee

• World-class support

All from as little as £99 per user per month


Why not just buy IT?

Setting up a network from scratch will cost you about £3,000 per user in the first year.

For that money, you’ll get decent kit and proper support.

But you won’t get a cast-iron availability guarantee or comprehensive resilience.

You won’t get same-day replacement of anything that fails.

If you outgrow what you’ve bought, that’ll be your problem.

Upgrading to the latest version of software when it comes out will cost extra.

If you need to cut heads, you’re stuck with the sunk cost.

At the end of three years, you’ll have to do it all again.

You can make IT all our problem for £99 per month.


More about money.Unless you’re a start-up, you probably have an existing network.

DesktopLive+ will replace every part of it.

But here’s the good news: Managed Networks will buy your existing kit for book value

less 20%, so you don’t have to write off that investment.

DesktopLive+ fees are pure operating expenses, so your entire IT costs are 100% tax-

deductible.

There are no additional costs for new starters or staff changes, nor for office moves or

new office set up. When we say the cost is inclusive, we mean it.

Terms and conditions do of course apply, and there are some conditions and

exclusions, but everything is set out before you sign and there are never any

unexpected bills.

Discounts are available for charities and public bodies

– please contact your sales manager for details.


What next?For a more detailed discussion of DesktopLive+, please contact one of our sales

managers:

London and South-East

Carl Spencer, [email protected], 020 7496 8034

Midlands and North

Mike Osbaldeston, [email protected], 020 7496 8025

or call our sales line on 0800 783 6170

Existing customer references and detailed terms and conditions are available on request.


About us.Managed Networks has been providing

better IT to SMEs for nearly 20 years.

Our highly-qualified professionals give

clear, unbiased advice in plain English.

We listen to our customers, understand

their business needs, and deliver

appropriate IT solutions.

Our world-class customer service is

backed by our unique proactive service

warranty.

We’re more than 40 people across the UK,

with 25 Microsoft Certified Professionals

in London alone.

All of our field engineers are Microsoft

Certified IT Professionals.


Accreditations.

http://www.dell.co.uk/

http://www.vmware.com/


Small print.

Prices in this presentation exclude VAT and are subject to change without notice.

Pricing for DesktopLive+ is correct at time of writing; terms and conditions apply.

Extra charges may apply, for example hosting of some applications.

Errors and omissions are excluded.

Technology

DesktopLive+ from Managed Networks