Managed Services from Aviat Networks

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LET US TAKE CARE OF YOUR NETWORK

AVIATCARE MANAGE

MANAGED SERVICES OVERVIEW

MAY 2012

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IP Based Wireless Transmission Solutions

Network Services is

a Critical Component

of any IP- or TDM-

based Transmission

Solution and Aviat

Networks brings a

proven track record

to providing these

Services

AVIAT NETWORKS | May 2012

Our Professional Services Portfolio

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A comprehensive, lifecycle professional services portfolio including end-to-end managed services

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AviatDesign AviatDeploy AviatCare

Planning & Design Consulting Program Management Protect

Network/System Engineering Installation and Commissioning Maintain

Transmission Engineering System Integration Manage

RF / IP Network Optimization Site Infrastructure Services Educate

OUR MANAGED SERVICE

TECHNOLOGY MESSAGE

AviatCare Managed - Integrated Network Management Solutions

Managed Services

are wrapped around

operational requirements

of deployed networks to

improve efficiency and

lower costs.

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Managed Services

Spares Management

On-sitemaintenance Inventory

Management

Dispatch

FieldServices

NOC Managed Services

Integrated Network Management Systems

PerformanceManagement

IntegratedProcesses

Fault Management

Root CauseAnalysis

Energy & SecuritySolutions

Ticketing/WorkforceManagement

DisasterRecovery

InventoryManagement


AviatCare Manage Network Service Offerings


Proven value! Proven Capability!

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Process Re-Engineering

• Optimize the efficiency and capability of customer's Network Management Systems, Methods, Processes and Personnel

• Aviat Networks in-house eTOM/ITIL certified consultants

Management Goals & Objectives

eTOM/ITIL Standards

ASSESS

• INMS NOC Goals• Interviews• Current Process• Gap Analysis

IMPLEMENT

• Train NOC Techs• Test Systems• Test Procedures• Deploy NOC

Solutions

DESIGN

• Define New Net Ops• Process Procedures• System

Requirements• Job Performance


WHY MANAGED SERVICES?

Network Operators Have Many Challenges

• Reduce OPEX to remain profitable and competitive

• Improve end-user experience• Best network performance, security

and quality of service

• Rapid time-to-market of new applications and services

• Evolve from TDM to IP-based services

• Need to focus on your own core competencies

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Customers are

reaching out for Managed

Services Solutions!


The Value of Aviat Managed Services

• Bring Tier 1 Operator’s Experience

• 20-50% reduction in operating costs

• Scalable - Pay-as-you-grow model

• Reduce time-to-market and time-to-revenue by 3-6 months

• SLAs are met - increased network reliability and performance

• Optimize OPEX-CAPEX solution cost

• Provide Carrier-grade services to end users

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OUR GOAL: Address immediate cost-reduction and performance improvement targets


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Aviat Networks’ Managed Services Value Prop

• Remove costs and deliver performance

• Aviat Networks’ MNS takes responsibility of network operations and reduces Operator’s CAPEX & OPEX

• Client gets full staffing benefit – without full costs!

• Full coverage of overhead costs – without full contribution!

• Customer’s OPEX are fixed for the duration of the contract

• Aviat Networks is THE Single Point of Contact for all issues


NOC MANAGED SERVICES

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Market Segments

• Telecom Service Providers• Small-to-Mid Size, Greenfield; WiMAX

• Utilities, Energy• Transportation

• Highway, Rail, Shipping, Aviation

• Government • Ministries, State, Municipal

• Broadcast• Select Enterprise

• Banks, Hospitals, Industrial, Universities


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Aviat Networks Addresses Customer Challenges

Deploy New Technology

Deploy equipment in the network to support critical new services

Problem: Resources limited to manage new service domain

Aviat NOC manages the new equipment during deployment.

Once the new network is complete, Aviat transfers operation to the Customer on a manageable timetable.

Cutting Operating Expenses

Must cut operational expenses to meet budget tightening

Problem: Must maintain control of the network

Aviat NOC can manage equipment & service domains of existing network.

Aviat creates customized operational procedures to ensure agreed SLA and quality levels are met.

Protect Against Disasters

Network requires disaster protection and planning

Problem: Limited implementation and planning resources

Aviat can coordinate and monitor the circuit transition activities and cut-over plan to ensure that services are maintained.

Migrate Existing Services

Migrate from a 3rd party network provider to Operator’s facility

Problem: Cutover must be smooth - network downtime not acceptable

Aviat NOC can provide cost-effective disaster protection through emergency monitoring, circuit diversity, offsite management systems and backups.S

olut

ion

Obj

ectiv

e


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Business Case: Internal vs. Outsourced NOC

• Cost Savings Scenario:• Medium-size

network consisting of switching, transmission and access equipment.

• >30% savings over 5 years

NOC Managed Services Total Cost of Ownership

$0

$500,000

$1,000,000

$1,500,000

$2,000,000

$2,500,000

1 2 3 4 5Year

Internal

Outsourced

Network size of 500 Devices/ Elements, comparable to a 50 BTS WiMAX operator


NOC and Data Center Overview

• 24x7 NOC coverage

• Multi-vendor, multi-protocol, multi-regional networks

• Worldwide monitoring capability – microwave,

WiMAX or any standard IP infrastructure

• Supporting legacy to next-generation,

IP-based infrastructure

• Integrating directly with elements, element

managers (EMSs) and Manager of Managers

(MOMs)


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Aviat Networks Network Operations Center (NOC)

• State & Local Governments

• Large National Television Network

• Transportation Authorities

• Service Providers and Telecom Operators• In North America and

Internationally


CUSTOMER SUCCESS STORIES

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Current Customers


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