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Data Center Transformation A Journey to Virtual Private Cloud Services By: Sidney Morgan
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© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1
Sidney Morgan
Distinguished Engineer, Cisco IT
March 21, 2012
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
300 300 locations inlocations in165+ 165+ countriescountries
470 470 offices offices
39 39 Cisco data centersCisco data centers
64,000+ 64,000+ employeesemployees
334,000 sq. ft. 334,000 sq. ft. of data center spaceof data center space
35.6 MW 35.6 MW of UPS power of UPS power to raised floorsto raised floors
80% 80% servers virtualized servers virtualized in new DCsin new DCs, 71% , 71% overall overall
80+% 80+% virtualization goalvirtualization goal
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3
GrowthExperienceProductivity
Time to CapabilityReplicationFlexibility
ScaleSpeed
FUNDINGFUNDING IMPACT ON IMPACT ON BUSINESSBUSINESS
PRESSURE PRESSURE TOWARD TOWARD
INNOVATION, INNOVATION, GROWTH & GROWTH &
PRODUCTIVITYPRODUCTIVITY
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
• Proactive• Front office• Lead business
needs• Efficient process• Integrated
approach
• Proactive• Front office• Lead business
needs• Efficient process• Integrated
approach
Trusted AdvisorTrusted Advisor
• Reactive• Back office• Follow business
needs• Inefficient
process• Siloed approach
• Reactive• Back office• Follow business
needs• Inefficient
process• Siloed approach
Order Taker Order Taker
Speed
Productivity
Growth
Replication
Experience
Time to Capability
Flexibility
Scale
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5
Capacity� Build and occupy
data centers
� Optimize demand
� Consolidate where appropriate
Growth Enablement� New markets and
business models
� Global expansion
� User experience
Transformation� Run IT as a business
� Internal serviceprovider model
� Service-oriented architecture
Growth Enablement
Capacity
Transformation
Resiliency
Resiliency� Increase data
center tiers
� Multi-site architecture
� Move out of high risk geographies
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
Vision: Data Center Operating Model
Sourcing Options: Build, Lease , Partner or Co-Lo
Infrastructure as a Service (Compute, Network, Storage)
Governed by DCO Board and Cisco IT
Data Center as a Service(Space, Cabinets, Power, Cooling)
Corporate Applications
Consumers of Services
Consistent Enterprise Processes (ERP), Billing, Ide ntity, Security, and Data
Cisco hosted
SP hosted
Hybrid
CollaborationPlatforms
Customer and ConsumerPlatforms
Product Development
Security Platforms
Managed by ITManaged by IT Managed by Business UnitsManaged by Business Units
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7
• Supports business agility through Self-Service and automated provisioning• Provision quickly• Drive costs down through automation• Proves the extended benefit of developing and using a Cloud in addition to
Virtualization• Expands time and cost savings, plus fuels greater agility
CITEIS – Power of the Cloud
• Cisco Unified Computing System™ (UCS) • Cisco Nexus® 7000 switches • Cisco Unified Management (Cisco Intelligent Automation for Cloud and Cisco UCS Manager)
Combines an impressive suite of capabilities from the Cisco CloudVerse® framework for cloud delivery, including:
• Cisco Nexus® 1000v• rPath• Cisco Virtual Security Gateway• VMware vSphere™ virtualization • VMware vCloud™ Director
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
Each Investment Enables Resiliency and Capacity Imp rovements
RTPMountain View
Texas
APAC
AmsterdamTBD
Bundle 1(Jan-08)
Critical resiliency,critical capacityCritical resiliency,critical capacity
Bundle 2(July-09)
SaaS European growth,bridging immediate capacity
SaaS European growth,bridging immediate capacity
Bundle 3(TBD)
Continental hub,SaaS growthContinental hub,SaaS growth
Bundle 0(Pre-07)
IT Foundation,critical capacity,early adopter
IT Foundation,critical capacity,early adopter
TIME
Cisco Confidential© 2011 Cisco and/or its affiliates. All rights reserved. 9
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
Cloud InfrastructureFaster Time to Service Delivery
ScanSafeScanSafeIronPortIronPort
CiscoIT
CiscoIT
Cisco Engineering
Cisco Engineering
WebExWebEx
Software as a ServiceApplications, Collaboration, etc.
WebEx, Salesforce.com, OnDemand
Platform as a ServiceMiddleware, Directories, etc.
Google Apps, WebEx Connect
Infrastructure as a ServiceCompute, Storage, Networking
Amazon EC2, Savvis, Terremark
Data Centre as a ServiceData centre facilities, power, cooling
Cisco IT, Engineering, WebEX
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11
Off-the-shelf IaaS Cloud Solution with Integration Capability
CMDB
IT Service Management Tools
Service Catalog and Self-Service Portal Cisco Cloud Portal
Global OrchestrationCisco Process Orchestrator
Adapter Framework
OS/Software ProvisioningCisco Server Provisioner
Billing/Chargeback
Monitoring
Virtualization Management
Infrastructure Management
e.g. UCS Manager
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
Provide consumer IT experience with enterprise governance and control
Enable IT-as-a-Service operating model for virtual and cloud:
• Catalog of standard offerings
• Self-service portal interface
• Policy-based controls
• Process orchestration
• Lifecycle management
• Pay-per-use tracking
Provide consumer IT experience with enterprise governance and control
Enable IT-as-a-Service operating model for virtual and cloud:
• Catalog of standard offerings
• Self-service portal interface
• Policy-based controls
• Process orchestration
• Lifecycle management
• Pay-per-use tracking
Self-Service and OrchestrationSelf-Service and Orchestration
Screenshot from Cisco on Cisco Deployment
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
Abstraction
Time
Organizational Alignments
Technology Integrations
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
Increased Focus on Process Automation and PaaS Integration
• Automated provisioning of virtual machines
• Automated configuration of Cisco UCS platform
• Service catalog integration • Metering and show-back• DMZ Offering• Multi-tenancy• Self-service pilot• Monitoring enhancements• Tiered offerings• Automated provisioning of network and
server load balancing• Cluster-level capacity management• Virtual machine changes
• Cloud Portal self-service introduction
• Orchestration via Process Orchestrator
• IaaS API support
• Multi-tenancy enhancements and capabilities
• Metering and billing
• Entitlements
• Image storefront PaaS enablement
• Extended scaling
• Integrated change management
• Filer storage offering
• Cloud bursting pilot –partner extension
• Change transparency
• Workload elasticity
• Service assurance
• Policy management
CITEIS TodayCITEIS Today CITEIS Gen2CITEIS Gen2DeliveredDelivered Q2CY11Q2CY11 Q3CY11Q3CY11 Q4CY11Q4CY11 FUTUREFUTURE……
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
New Features enable Self-Service, Security, and Multi-Tenant Operations
•Complete control requesting infrastructure resources •Simple, easy-to-use interface •End-to-end automation reduces time to market•API Model
Client SelfClient Self --Service PortalService Portal
•Upload customized images into CITEIS; make them available via the self-service portal•Choose pre-configured images provided by NDCS and/or other CITEIS users
Customized Virtual Customized Virtual Images and AppliancesImages and Appliances
•Support for subscription-based billing with pay-as-you-go capabilities•Single, aggregated billing for purchased infrastructure resources
Metering and BillingMetering and Billing
Creation of a Virtual Data Center (VDC)Ability to “Order More” resourcesClient enabled automation tasks Add Storage Power On/Off VM Reconfigure VM
IaaS AutomationIaaS Automation
•Define entitlement rights to specific users for resource access•Logical segmentation between tenants: your resources guaranteed and segmented
•Virtual Security Zones
Security / SegmentationSecurity / Segmentation•Upfront SLA guarantee and pre-defined maintenance windows•Option for NDCS support of your virtual environments or you can support your own
Support ServicesSupport Services
•Support for on-demand services•Remedy Integration•Post OS Automation•Virtual Datacenter lease notification & extension service
Service EnhancementsService Enhancements
•55 VDC Clients•Per qtr VDC revenue generation
AdoptionAdoption •Cisco UCS-based virtualization solution•Cisco service catalog•Cisco orchestrator
Customer Repeatable Customer Repeatable SolutionSolution
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
CITEIS VDC Building Block(s) Mini Small Medium Large JumboMaximum # of Virtual Machines(constrained by size of VLAN)
10 25 55 120 250
Reserved Compute Power(performance equivalent)
20 vCPUs/10 GHz
50 vCPUs/25 GHz
110 vCPUs/55 GHz
240 vCPUs/120 GHz
500 vCPUs/250GHz
Total Reserved Memory for Tenant Virtual Machines
50 GB 125 GB 275 GB 600 GB 1250 GB
Storage Allocation 250 GB 500 GB 1375 GB 3000 GB 6250 GB
Engagement Model Self Service Self Service Self Service Self Service Self Service
Base Container Cost $ $$ $$$ $$$$ $$$$$
Select Network Container
Network Segmentation 5,10,25,55,120,250
Select Support Options (must select one)� Client-Managed OS Support
(No Additional Charge)� NDCS Managed OS Support (Add $$)
(Support for Cisco Enterprise Linux, Windows 2003, 2008 Based Images Only)
Base Service AgreementsService Availability 99.9%
Standard Support Window (based on support option) Monday – Friday 8am-8pm CST
Monthly Maintenance WindowMaintenance Occurs 1800-0800 Local Business Hours OnlyMonthly Window: Second Thursday of Each Month
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
o Individual Cloud Based Services :o Virtual Resources Reserved and Guaranteed
o Tenants Allocate and Manage Resources Based on Their Specific Needs
o Minimum One (1) Hour Subscription Commitment Required
o Maximum Ninety Day lease period
•
o Individual Cloud Based Services :o Virtual Resources Reserved and Guaranteed
o Tenants Allocate and Manage Resources Based on Their Specific Needs
o Minimum One (1) Hour Subscription Commitment Required
o Maximum Ninety Day lease period
•
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18
Maximum Number of Virtual Machines per User 2
Maximum IP Addresses 1 Address per VM
Virtual Machine Supported ConfigurationsOption 1: 1 vCPU x 2GBOption 2: 2 vCPU x 4GB
Supported Images Client Provided and Uploaded into CITEIS Express
Virtual Machine Expiration 30 Days (Default)
Storage OptionsOS and Data Storage 25 GB Increments
Snapshots Not Available
Backup and Recovery Not Available
Service AgreementsService Availability Target 99.9%
Standard Support Window Best Effort
Monthly Maintenance WindowMaintenance Occurs 1800-0800 Local Business Hours OnlyMonthly Window: Second Thursday of Each Month
Order Fulfillment SLA On Demand via Service Catalog
Service Costs1cpu x 2GB VM Option $ per Month (does not include storage)
2cpu x 4GB VM Option $$ per Month (does not include storage)
Per GB of Storage Allocated $ per GB per Month
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19
VMware vCenter
VMware vSphere(ESXi)
VirtualDC 1
VirtualDC 2
Storage
VMware vCloud Director
CITEIS Clients
vApp Management
. . .UCS
Cisco Cloud PortalInfrastructure
Service Catalog
VS
G P
rofiles
VS
G P
rofiles
Tenant VDC
ExpressVDC
APIs
VMware Chargeback
CMDBRemedy System
VMware vSphere(ESXi) VMware vSphere(ESXi)
Cisco Process Orchestrator
Automated Provisioning
Resource Purchased
Cisco Intelligent Automation for Cloud
BillingSystem
Service Assurance
Multi-Site
Opportunity Corner
Last Mile Automation PaaS
GRC IDM
Image Mgmt
11
22
33
44
55
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20
Define and Publish Standard Options
Client Customized Offerings/Images via Image Store Front
Management NDCS Service Provider
Standardized IT OfferingsStandardized IT Offerings
SelfSelf --Service IT StorefrontService IT Storefront
Tenant Approvals and Controls
Entitled Client Self-Service
Developers Policies and Governance
Security Ops DR
App Server
Network Storage
DB Server
Server Provisioning
Orchestrate DeliveryOrchestrate Delivery
Process Coordination and Delivery Automation
LifecycleManagement
Tracking for PayTracking for Pay --PerPer--UseUse
Report Consumption
Chargeback or Showback
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21
CITEIS VDCs Customized CITEIS VDCs Customized Based on Tenant NeedsBased on Tenant Needs
Tenant owner “pieces together” virtual infrastructure resources to build VDC-based on “building blocks”
Storage Storage AllocationAllocation
• Automated provisioning
• Self service
• Currently NAS
Support Support OptionOption
• NDCS
• Managed
• Self-managed
• Internal
• DMZService Service
TypeType
• Virtual CPU (GHz)
• Virtual memory
• Segmented VLAN
Virtual Virtual ResourcesResources
CITEIS VDCs are ElasticCITEIS VDCs are Elastic
Virtual infrastructure resources can be added or deleted
Driven Through Service CatalogDriven Through Service Catalog
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22
Tenant VDCTenant VDC
ValueValue--addsadds
Tenant VDCTenant VDC
ValueValue--addsadds
MINIMINI
MEDIUM LARGE
Tenant VDCTenant VDC
ValueValue--AddsAdds
MEDIUM MEDIUM
JUMBO
75 VMCapacity
120 VMCapacity
360 VMCapacity
Current Capacity—tenant can increase by adding additional building blocks
Tenant X Tenant Y Tenant…
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24
$4000
$3000
$2000
$1000
0
2
4
6
8
Com
pute
TC
O
($/Q
tr/O
S in
stan
ce)
Del
iver
y T
ime
(wee
ks)
(100% physical)
(50% virtualized)
(75% virtualized)(80% virtualized)
Virtualization Unified Computing Cloud
TCOdown37% TCO
down27% TCO
down27%
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 25
-27% -24%
“Using the same components (processor and memory), the combination of Unified Computing, Unified I/O and Automation results in 27% savings for bare-metal and 24% for virtual offerings.”*Silver = 50% CPU resource reservation; 75% Memory resource reservation, Includes DC Networking and SAN, excludes actual storage consumption, Based on normal discount for Legacy (3rd party) & Cisco UCS
Typical Bare-Metal Average Virtual
TCO ($/Qtr) 8 CPU core + 32 GB@ Dedicated Linux
2 vCPU core + 4 GB@ Silver* Linux
Legacy Rack Mount + Cat6k
UCS blade + Unified I/O (N7K) +
CITEIS
Legacy RackMount + Cat6k
UCS blade + Unified I/O (N7K) +
CITEIS
Arch and Design 135 135 135 135
Implementation 122 20 69 9
Operation 421 271 483 314
Automation - 41 - 41
Software 30 30 119 119
Equipment 2212 1723 256 200
Facility 840 507 97 59
Total 3759 2727 1160 877
Updated: Q2FY11
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26
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