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2012 was a year full of change, movement and numerous new entrants into the physical security market. From the London Olympics and regional activities such as presidential debates and celebratory events through to major natural disasters and security breaches at corporate, Government and airport locations, the physical security industry has had to re-evaluate and alter its approach to first response and the management of unanticipated crises. Yet, at the same time, businesses across the globe are being forced to do more with less, with budget always being one of the critical issues that they face. Enlightened organisations and agencies are leveraging Physical Security Information Management (PSIM) software to prepare for and react to specific challenges and events. As a result, a handful of trends have arisen that will move to the forefront as being critical to PSIM's evolution and ongoing growth in 2013 and beyond.
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Slide 1 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
Trends in PSIM
Keith Bloodworth
CEO, CNL Software
Slide 2 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
PSIM Trends - The Story So Far
Current Trends
2013 • Intelligence • Scaling • Market
segmentation • Enterprise &
globalization • Public/private
collaborations • ROI recognition
2011 • KPIs and
dashboards • Situational
awareness functionality
• Enhanced video export and retrieval
Enhanced Situational Awareness
Circa 2008/9 • Introduction of
automating security process guidance, incident response, security policies, SOP
Enhanced Process
Management & Visualization
Integration Tools & Drivers
Circa 2005/6 • First Toolkits for
automating production of Command & Control rooms
PSIM arrives
Circa 2001 • Aggregating
disparate systems under a Common User Interface
Common Operating
Picture
Slide 3 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
• End user focus is on what they can do better with the data/knowledge they already have - requires making greater use of critical meta data and corporate systems
• Large scale projects looking to PSIM to provide the “smarts” in and out of the control room
• Managing multiple VMS’s & analytic suites from different vendors and applications
• Market recognition of advanced video export & retrieval
Greater Deployment of PSIM Intelligence
PSIM Trends - Intelligence
Slide 4 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
Federation… “Your business is always on, therefore your systems must be as well”
PSIM Trends - Scaling
Slide 5 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
PSIM Segmentation – Following the IT Software Path
PSIM Trends - Market Segmentation
Tier 1 Unified Risk Management
Tier 2 Common Operating Picture
Tier 3 General Integration
Full Service PSIM
Mid Level PSIM
Entry Level PSIM
For example IT Software equivalent = SAP
For example IT Software equivalent = JD Edwards
For example IT Software equivalent = Sage
Slide 6 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
As Security Moves to Board Level, the Need Arises for “Value Based Sales”
• Growing divide between system integrators (SI’s) and installers
• Emergence of IT Integrators in to the physical security space
• Working together with security SI’s who do not currently have the required skills in house
• These “collaborative” partnerships are now winning deals in the PSIM space
PSIM Trends - Enterprise & Globalization
I need to get my VMS
system fixed
I need to get my
business fixed
Slide 7 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
Recognition of ROI for PSIM
PSIM Trends - Return On Investment
"CNL consolidated 26 locations across our operations in the United Kingdom. We are moving from 17 command & control centres down to one. We estimate our R.O.I. will be less than 18 months. The solution will provide the business with operational flexibility I never imagined possible.“ Thom Williamson, Manager Security Operations, IBM Corporation, United Kingdom
Optimise staff efficiency
Minimise litigation opportunities
Increase reporting efficiencies
Target spend against risks
Improve supplier negotiation
Reduce frequency of incidents
Reduce impact of incidents
Reduce training costs
Removal of vendor lock-in
Manned guarding reduction
Reduced floor space needed
Maximise use of legacy systems
Slide 8 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
• Intelligence • Speeding up evidence management/delivery to investigations teams • Replacing ACS and VMS as Front End System without competing
• Scaling • Managing increasingly complex, mission critical security environments • Federating to share information across larger, highly scaled operations
• Market Segmentation • Separation of PSIM vendors in to classic market segments, verticals
and capabilities
• Enterprise & Globalization • As security moves to Board level, the need arises for "value based
sales channels” • Public/private collaborations
• ROI • Recognition that PSIM is helping to reduce operating/other costs
Summary
PSIM Trends - Key Take Aways
Slide 9 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
Web: www.cnlsoftware.com
Email: [email protected]
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