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www.sungardas.com
Cloud and IT: A CIO Perspective
Don Hopkins, CIO and Deputy CTO
June 2011
Why you should hear us out The Cloud Opportunity The Cloud Challenges Cloud Futures What you will hear next
Agenda
CTO Responsibilities at SunGard Availability Services
CTO
Product developme
ntIT Research
Why you should hear us out The Cloud Opportunity The Cloud Challenges Cloud Futures What you will hear next
Agenda
Cloud is Transformational
1. Cloud is a new compute platform (e.g., Netflix, Zynga…)
2. Compute elasticity is attractive to buyers…
3. … Especially with a utility business model
4. Cloud transforms CapEx model on its head
5. Virtualization is a force multiplier
6. SOA principles still apply, but at scale
7. Programming models are still being defined
8. Utility consumption for storage is here to stay
9. With preparation, just-in-time DR is possible
10. Cloud extends the enterprise; governance is critical
Netflix – Experiencing Hyper Growth
Key Netflix Characteristics
All web apps, all virtual• 3-tier web apps• All open source based• Virtualized on Xen (NOT VMware)
Built-in availability• 4 9’s at SERVICE level• No PLANNED or UNPLANNED outages• DR is a subset of availability
~100% EC2-based• AMI, ASG, S3, EBS, RDB, SDB, SQS, SNS, EMR, ELB, EIP…• Internally developed tools (“Netflix Application Console”)• IT is really service development + service operations• Significant focus on capacity planning
Why you should hear us out The Cloud Opportunity The Cloud Challenges Cloud Futures What you will hear next
Agenda
Security Where is my data? How safe is my data? Am I compliant in the cloud?Legal issues How does licensing work?Management How easily can I switch providers? Will my application run better in the cloud? How to manage the cloud/integrate with the cloud? Does cloud hardware matter?Performance Are there service levels on performance or just availability?Other Will I really save money? How to get data back in the event of a disaster? Are there any standards in the cloud?
Make Sure You Ask…
Why you should hear us out The Cloud Opportunity The Cloud Challenges Cloud Futures What you will hear next
Agenda
“It’s difficult to make predictions, especially about the future.”
What you see today is just the tip of the iceberg
1. The cloud of the future is an ecosystem
Source: Cloud Computing Use Cases, a white paper produced by the Cloud Computing Use Case Discussion Group, Version 2.0, 30 October 2009
New multi-vendor use cases available in
the cloud eg. business continuity
Full range of IT Service Management
abilities required to run infrastructure and
services
Open standards for ITSM and Security,
essential for interoperability and to lower
switching costs
1.1 Application Protection Program (APP for Apps)
Is about availability Leverages heterogeneity Is about Apps
1.2 Elasticity-On-Demand
SunGard Public Cloud
SunGard Private Cloud
Is about availability Leverages heterogeneity Is about Apps
2009 2010 2011 2012 2013 20140
200
400
600
800
1,000
1,200
Forecasted Cloud Storage Services
Storage Services Backup Services
Rev
en
ue
in
Mil
lio
ns
1.3 Highly Available Storage for Apps
SunGard Object Storage
SunGard NAS Storage
SunGard Backup Storage
Is about availability Leverages heterogeneity Is about Apps
2. More focus on Platform as a Service
Software as a ServiceSalesForce.com, TurboTax, ADT
Platform as a ServiceGoogle App Engine, Engine Yard
Infrastructure as a ServiceAmazon EC2 + S3, Rackspace Cloud
Software as a ServiceSalesForce.com, TurboTax, ADT
Infra Platform as a ServiceTerremark, Savvis, SunGard
App Platform as a ServiceGoogle App Engine, Engine Yard
Infrastructure as a ServiceAmazon EC2, Rackspace, SunGard
3. Technology and Service integration
Customer segment
SMB Enterprise
Use cases
Complex
Simple
Managed Services companies understand:
• Security and compliance
• Support
• Integration of multiple vendor technologies
• How to provide enterprise IT as a service
Service
Technology
4. Smaller IT Efficiency Gap
1956 1966 1976 1984 1992 2000 20040
20
40
60
IT as a % of CapEx
Cost per component(h/w, s/w, storage, …)
Efficiency gap
Why you should hear us out The Cloud Opportunity The Cloud Challenges Cloud Futures What you will hear next
Agenda
Deliver Infrastructure and Platform Services
For enterprise-grade applications
That ensure availability
Our Mission
For more information on cloud visit:
http://www.sungardas.com/Solutions/Cloud/Overview/Pages/CloudOverview.aspx