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Medusa “Instant - InfrastructureMedusa is a product of North America Partners

Centre planning-overview-2011

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Page 1: Centre planning-overview-2011

Medusa“Instant - Infrastructure”

Medusa is a product of North America Partners

Page 2: Centre planning-overview-2011

Medusa Showreel – a range of center type and location

Medusa – 12,000+ companies & 80,000 workstations managed

Page 3: Centre planning-overview-2011

Centre Infrastructure • Internet

• Voice

• Networking – wired and wireless

• Common services & resources

• Admin / fabric / security

There are 5 elements to

creating a centre

infrastructure.

Infrastructure = resource + distribution

Page 4: Centre planning-overview-2011

Centre CustomersSmall businesses

Usually 2-5 peopleNeeds easily satisfied

Branch Offices, public and larger businesses

More complex data & voice needs

Specialist businesses with special needsData or Voice can be mission critical

Individuals, Virtuals, Meetings, and Nomads

Reusable space, hotdesks

Customers can be

treated as 4 TYPES –

each with specific

needs

Page 5: Centre planning-overview-2011

Medusa

Switches

Switches

Switches

Comms room

Company D – Room 4

Company D- Rm 100

Meeting

Copier / Scanner

Medusa creates different types of space

Hotdesks/CoWork

Company Z - Rm 99

Company C- Room 3

Company B - Room 2

Company A - Room 1

Company Y – Rm 98

Company X - Rm 97

Reception & Admin

Join Offices

Common services

Page 6: Centre planning-overview-2011

Solution in 4 steps

1. Medusa Server

2. VLAN switches

Voice & Data

Controlled by Medusa

3. Voice platform

Onsite switch (or)

Offsite hosted solution

4. Distribution

Cabling

Wireless

Vlan Switches

Internet

Now 1 U Chassis or small

Appliance

AT, Cisco, HP, Dell, others...

Layer 2 switches

Page 7: Centre planning-overview-2011

Looks like this : Medusa And Voice

1 2 3 4 ..

Medusa Voice Switch or Other Gateway

ISDN / PRISIP

Converged Voice + Data

Vlan Switches

Internet

VoIP Trunk

Medusa VoIP

Controller port

Data only dropVoice only DropVoice AND data drop

Independent Voice & Data

Page 8: Centre planning-overview-2011

Revenue Generation by Service Plans

Internet Service Plans

1. Guarantee or Limit Performance of customers Limit performance by standard or advanced

application needs Guarantees for mission critical companies

2. Allocate Volume per month (Gbytes) Stops abuse Charge on consumption

Service Plans identify capability to customers

Then maximises revenues

Page 9: Centre planning-overview-2011

Cost Reduction • Operational Costs reduced by Medusa

– Maximise own staff involvement

– Minimise direct/local IT

• Use low cost hardware

• Fixed priced Service Level Agreements

• No support / update charges (Medusa and

switches, not voice)

• Zero replacement costs – long lifetime

• Reliability and simple recovery

Use 5 year Model for accurate

picture

Page 10: Centre planning-overview-2011

Choice 1 Choice 2

Internet & Networking 1 data point per office (customers own network

switches)

1 data point per workstation

Voice (separate from data)

How many points / handsets per office?Types of handset

Voice & Data Unconverged Converged (data thru handset)

Hotdesk & Virtuals Timed access not required Timed access required

Wireless Meeting & Hotdesk only Extended coverage

Billing, Call reception & recording

All 3rd party vendors, advice available

Fit out choice Install on demand (as space sold)

100% Installation

Major Decisions

Page 11: Centre planning-overview-2011

More information

For information on PBL and Medusa, new products and documentation:[email protected]