Canada's Networked Economy: The Way Ahead

“Cultivating Innovation in The IT Industry”Toronto, Ontario April 8, 2008

Canada’s Networked Economy:The Way Ahead

Canada’s Networked Economy:The Way Ahead

http://sitt.ic.gc.ca

Keith ParsonageDirector General – ICT Branch

Spectrum, Information Technologies and Telecommunications

Keith ParsonageKeith ParsonageDirector General Director General –– ICT Branch ICT Branch

Spectrum, Information Technologies and Spectrum, Information Technologies and TelecommunicationsTelecommunications

Toronto 8-4-2008 - 2

We are in the network economy

"Over the past number of years, the

ground rules of the global economy

have changed. It has been an important

and exciting time, with advances in

communications technology, reduced

trade barriers and declining transportation

costs, which have changed the world."

The Honourable James M. Flaherty, Minister of Finance,

Foreword to Advantage Canada: Building a Strong Economy for Canadians,

November 23, 2006

"Over the past number of years, the

ground rules of the global economy

have changed. It has been an important

and exciting time, with advances in

communications technology, reduced

trade barriers and declining transportation

costs, which have changed the world."

The Honourable James M. Flaherty, Minister of Finance,

Foreword to Advantage Canada: Building a Strong Economy for Canadians,

November 23, 2006

Toronto, April 8, 2008 - 3

Our economy, society and public safety are dependent on ICTs

ICTsICTsAutomotive

andManufacturing

Automotiveand

Manufacturing

Retail / ServiceIndustries

Retail / ServiceIndustries

Power /ElectricityPower /

Electricity

Water / SewageWater / Sewage

Transportation Air Traffic

Control

Transportation Air Traffic

Control

Banking and Finance

Banking and Finance National

DefenceNational Defence

HealthcareHealthcare

Public Safety /Law

Enforcement

Public Safety /Law

Enforcement

EducationEducation

Biotech / Life Sciences

Biotech / Life Sciences

Home / WorkHome / Work Oil and GasOil and Gas


Growth of the information society

1991-2007

12401320

955

3100

1263

1140

1053

905 792 689 604 546

964

724

502

4.4

10 40

117 277

2137

1405

490

215 91 34 16

0

400

800

1200

1600

2000

2400

2800

3200

1991 1993 1995 1997 1999 2001 2003 2005 2007

Mill

ions o

f use

rs Main Telephone Lines

Internet Users

Mobile Subscribers

The World is going online

Source: Internet World Statistics 2007, ITU, February 21, 2008

Notes: Internet Users data 1991-2006, Internet World Statistics, ITU

2007 lines and subscriber data from ITU estimates, Market Trends. Toronto 8-4-2008 - 4


Canada is a World Leader in Online Reach

Among the highest rates of broadband penetration.Among the highest rates of broadband penetration.

0102030405060708090

100

Can

ada US

UK

Japan

Ger

man

y

France

Italy

Rus

sia

% O

nlin

e R

ea

ch

93%

CR

TC

esti

mate

Source: comScore Media Metrix, March 2007 and CRTC TMR, July 2007


… as well as in online frequency

40.0

37.4

34.0

32.1

31.2

30.9

30.2

29.4

28.7

27.9

Canada

Israel

South Korea

Argentina

United Kingdom

Chile

Brazil

US

Finland

Spain

Average Hours Per Visitor Per MonthAverage Hours Per Visitor Per Month

Source: comScore Media Metrix Mar 2007


Canadians View the Most Content

Average Pages Viewed per Visitor per Month

0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000

Italy

Russia

Japan

United States

France

Germany

United Kingdom

Canada

Source: comScore Media Metrix Worldwide, Total Audience, Average Dec. ‘06 - Feb. ’07, www.comscore.com

Canada leads the world by having the highest amount of Canada leads the world by having the highest amount of average pages viewed per visitor!average pages viewed per visitor!


Canadian Residential Broadband

Subscribers, 2001- 2007

3.54.5

5.46.4

7.58.33.1

3.0

2.5

2.0

1.6

1.2

0.9

2.6

66%

60%

51%

43%

36%

28%

22%

0

1

2

3

4

5

6

7

8

9

10

2001 2002 2003 2004 2005 2006 2007E

Number of

Subscribers

(millions)

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

% of Canadian

Households with

BB

Dial-UpHigh-SpeedBroadband Penetration

Canadians are Demanding High-speed Connectivity

Source: CRTC, Telecommunications Monitoring Report (September 2007)

Note: 2007 projections based on IC calculations and assumptions.

Toronto 8-4-2008 - 9

So they can shop…

Internet sales in Canada are estimated to have grown to $76.6 billion in 2007

In 2006:○ Online sales by private

firms increased 42% to $46.5 billion

○ Online sales by the public sector increased 17% to $3.4 billion

○ More than one out of three retail firms with more than 100 employees conducted e-commerce sales

Value of Canada's Total Internet Sales

(C$ Billions)

$4.2 $5.7 $6.5$11.1

$18.9

$28.3

$35.8

$49.9

$76.6

1999 2000 2001 2002 2003 2004 2005 2006 2007E

Source: Survey of Electronic Commerce and Technology 2006, Daily, April 20, 2007, Statistics Canada

*Projections based on Industry Canada estimates, CAGR=42.4%

Toronto 8-4-2008 - 10

… So they can bank…

Channels of Banking

(% of all Canadians)44 44

4244

13

2625

19

32

23

29

23

10 10 97

2001 2003 2005 2006

by ATM InternetIn-person Telephone

○ In 2006, more Canadians bank online (26%) than bank with a teller (23%) (Ekos)

○ Canadians are the highest users of debit cards in the world(Canadian Bankers Association, 2004)

Source: EKOS 2006


8564

55

4845

4239

3938

2120

148

76

2122

3132

3550

E-mail

Information on particular topic

Browse for topics of general interest

Obtain weather information

Online banking/conduct financial transactions

Government Internet sites

Travel information

Obtain recipes

Obtain health-related information

Current news

Research about future purchases

Personal entertainment

Download software

Make travel bookings

Listen to Music

Download music

Online support

Job search

Chat rooms

Conduct financial investment transactions

Education

… seek news and information…

Top activities for online Canadians

% of Internet users surveyed

Source: AC Nielsen, Internet Planner Study 2006


… and interact with Government, on-line.

Canadians amongst the highest users of eGovernmentCanadians amongst the highest users of eGovernment

CitizensCitizens’’eGovernmenteGovernment

useuse

Canada

Finland

Italy

France

Spain

Portugal

Opportunity

Sweden

Germany

Brazil

Malaysia

Japan

DenmarkNorway

Australia

Singapore

Ireland

Belgium

Netherlands

United States

South Africa

United Kingdom

Converted

Dormant Challenged

20 40 60 80

100

80

60

40

Source: Leadership in Customer Service: Building the Trust, Accenture, 2006.

CitizensCitizens’’ enthusiasm for enthusiasm for eGovernmenteGovernment


9.0

11.9

12.8 12.9

9.8

8.1

6.9

6.05.5

4.84.5

3.93.2

55%54%51%

43%

38%

34%

30%27%

25%22%

21%18%

15%

0.0

2.0

4.0

6.0

8.0

10.0

12.0

14.0

1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006

0%

10%

20%

30%

40%

50%

60%

Number of ReturnsFiled Electronically

% Filed Electronically

Millions PercentFiledTax returns filed electronically in Canada

They even like to pay taxes online

Source: Canada Revenue Agency, Tax Year 2006 – reported June 12, 2007

Toronto 8-4-2008 - 14

Canada’s ICT sector contribution is steady…

Steady contributor to the Canadian economic growth:

○Sector has grown by 22% since 2002, twice as fast as the Canadian Economy (11.9%)

○Since 1997, grew over 113%, three times as much as the Canadian economy (39%)

Indexed GDP of ICT Sector and the

Canadian Economy (at Basic Prices)

100

105

110

115

120

125

130

2002 2003 2004 2005 2006

Total ICT Sector

Total Canadian GDP∆ = 5% CAGR

∆ = 2.8% CAGR

Source: Canadian ICT Sector Profile, ICT Branch, March, 2007.

Toronto 8-4-2008 - 15

ICTs impact our productivity growth…

○ Productivity is the most important determinant of a country’s standard of living - a highly productive economy creates more jobs and can pay high wages

○ Canada among top 6

nations in quality of life

○ Approximately a quarter of Canada's productivity was due to ICT capital investment in 1995-2005 (based on OECD productivity database)

*Real labour compensation per hour worked.

Source: Statistics Canada

Labour Productivity and Real Wage in the Canadian Business Sector, 1947 - 2007 (1997=100)

Productivity growth is key to the Productivity growth is key to the standard of livingstandard of living

20

40

60

80

100

120

1947 1957 1967 1977 1987 1997 2007

Real Wage Rate*

Labour Productivity


ICT investment per worker

But Canadian business is not investing enough in ICT

oCanada’s private investment in ICTs per employeeonly 54.2% of U.S. in 2005

oAccounting for56% of current Canada-U.S. productivity gap

(Fuss-Waverman, 2005)

* Measured in Current U.S. Dollars

Total Investment per worker in ICT

by Canadian business sector as a % of ICT Investment in U.S.A.*

United States = 100

Perc

ent

100

90

80

70

60

50

40

1987 1989 1991 1993 1995 1997 1999 2001 2003 2005

Source: Centre for the Study of Living Standards, based on data from Statistics Canada and the U.S. Bureau of Economic Analysis


The ICT Sector is the Most Innovative Sector in Canada

oo ICT sector R&D ICT sector R&D

expenditures are expected expenditures are expected

to reach $6.0 billion in 2007to reach $6.0 billion in 2007

oo ICT R&D is 38% of the total ICT R&D is 38% of the total

Canadian private sector Canadian private sector

R&DR&D

oo Five of the top ten R&D Five of the top ten R&D

performers in Canada are performers in Canada are

ICT sector firmsICT sector firms

2007 Canadian R&D Expenditure by Sector

(C$ Millions)

AerospaceProducts &

Parts

6,041

1,768 1,6991,021

ICT Sector

Pharmaceutical& Medicine

Sector

ScientificR&D,

Architectural &Engineering

Services*

*Excluding Pharmaceutical R&D Services

Source: ICT Branch, based on Statistics Canada data

Toronto 8-4-2008 - 18

And ICT firms are at the front of the pack

o Global powerhouses:o Nortel, Celestica, Entrust, RIM, AMD-

ATI….

o World renowned in multimedia:o Softimage, Discreet Logic, XYZ-RGB…

o In wireless equipment:o RIM, Sierra Wireless…

o In WiFi and WiMAX:o BelAir Networks, DragonWave, Redline

Communications, Wavesat, Wi-Lan…

o In mobile applications:o 7-24 Solutions, Certicom, OZ, Push

Consilent, Redknee…


Telecommunications & Wireless

Broadcast Technologies

Photonics and e-Health

Multi-media & CGI for Entertainment

Computer & Console Gaming

Information and Computer Technologies

Canadians Excel in ICT Development

Security/Criminology


Canada – a World Leader in Wireless Technology

The Milton Hub Antenna at the Communications Research Centre


DALSA’s image sensor on the Mars Lunar Rover provides the eyes on Mars

DALSA’s image sensor on the Mars Lunar Rover provides the eyes on Mars

Canada’s Strength in Photonics


Canadian ICT Microsystems advancing e-Health

• Zarlink Camera Pill invented in 2004

Zarlink’s camera capsulerevolutionizes medical

diagnostics

“More than 80% of the world`s animation and special effects software comes from locals (Montreal) like

Softimage and Discreet Logic". Wired Magazine

Canada’s Multimedia and CGI Industry Creates MarvelsCanada’s Multimedia and CGI Industry Creates Marvels


A World Class Computer and Console Gaming Industry


ICT in Security & Criminology - a Safer Society Worldwide

o “Let’s IBIS this bullet”. Solving crimes via the Integrated Ballistic Identification System

oMontreal’s Forensic Technology WAI Inc. pioneered IBISand continues to be aleader in technologies thatpromote a safer society worldwide

oForensic’s products: award winning and world recognized

o In the U.S., IBIS system is used in 235 law enforcement agenciess


Canada Leads the Way in Voice Compression Technology

ACELP®: Patented by University of Sherbrooke. Used by 2.4 billion people.

Toronto 8-4-2008 - 27

Excellence in Wireless Communication Technology

0.2 0.3 0.4 0.5 0.6 0.91.3

2.0

3.1

4.3

5.5

7.0

10.5

12.0

14.0

0

2

4

6

8

10

12

14

16

2000 Q4

2002 Q1

2003 Q1

2004 Q1

2005 Q1

2006 Q1

2007 Q1

2007 Q4

Worldwide BlackBerry Subscriber Growth

(2000-2007)

millions RIM Country

Source: Research in Motion, 2008


Technology Velocity Creates Many Challenges

…Revenge of the consumer

Top-down: What the network thinks you want, delivered when they want it and in the format they want

o TV content on cable or over the air

o Radio programs on radio

o Books in the bookstore or library

o Snail mail rain or shine

o Telephone by monopoly phone provider

Choice: What you want, when you want it, where you want it

oo All content and services available online: All content and services available online:

Music, Movies, TV Shows, Books, Music, Movies, TV Shows, Books,

podcasts, Voice, TV, Radiopodcasts, Voice, TV, Radio

oo Choice of receptors: Personal Computers, Choice of receptors: Personal Computers,

cellcell--phones, Blackberry, iPodsphones, Blackberry, iPods

oo Choice of suppliers: ZIMChoice of suppliers: ZIM--TV, CTVTV, CTV--online, online,

MIRO, JOOSTMIRO, JOOST……

Toronto 8-4-2008 - 29

The increasing pervasiveness of technology can also increase challenges …

o Individuals by income, education, and age

o Businesses large and small

o Regions urban and rural / remote

o Countries developed and developing

Universal Access is a Bridge to Economic and Social Inclusion

Using ICT and Networks to Address

Digital Divides …

BRAND – The Broadband to Rural and Northern Development Pilot Program


Increased demand & upward pressure on salaries indicate a

tight Labour Market with insufficient supply of skilled labour

Challenges of the Network Economy: A Demand for ICT skills is growing

# of N. American

Computer Engineering/Science Majors

8.0

10.5

13.0

15.5

18.0

20.5

23.0

'95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06

#. of ICT Employees in Canada

0

50

100

150

200

250

300

350

Jan-9

1

Jan-9

3

Jan-9

5

Jan-9

7

Jan-9

9

Jan-0

1

Jan-0

3

Jan-0

5

Jan-0

7

Th

ou

sa

nd

s

Demand Supply

Sources: Statistics Canada (June 2007); Computing Research Association (May 2007)


… But our supply of skilled workers is short

o Demographic Shift:

o Canada’s labour force stops growing in 2016

o 60% of IT workers are over 35 years of age in 2007

o Declining Enrolment in IT related degrees over past 6 years

o Decline in IT-related programs matched by 11.9% increase in other engineering disciplines

…and it is a major concern

Undergraduate Enrolment in Comp Sci BSc.

5000

7000

9000

11000

13000

15000

17000

19000

21000

2000 2001 2002 2003 2004 2005 2006

Dept Ug

StatCan Ug

Sources: ICTC report, J. Slonim author, 2008

Toronto 8-4-2008 - 32

Another Challenge: We Need More Spectrum

Spectrum challenges are now Spectrum challenges are now globalglobalo Global and regional harmonization

o Technology neutralityo Licence-exempt spectrum and standardso Public safety and security

o Implicationso Greater effort required to build consensus (i.e. preparations

for WRC)o Nations can no longer operate in isolationo Regional (minimum) – Global (desired)

New Spectrum Coming in CanadaNew Spectrum Coming in Canadao Advanced Wireless Services (AWS) spectrumo 700MHzo 2.5GHzo Satelliteso Digital Audio Broadcast/New Mediao UHF White spaceso Ultra Wide Band

Toronto 8-4-2008 - 33

Challenges of Trust and Confidence

Privacy and online security concernsPrivacy and online security concernso Privacy and security fears discouraging e-commerce in

Canada

o Users changing their online behaviour due to security concerns

o Consumers losing trust in online banking

Online threats continue to evolveOnline threats continue to evolveo Spam is clogging the networks and increasing costs

o Spyware, adware and zombies

Identity theft and cybercrimeIdentity theft and cybercrimeo E-mail fraud, e-commerce attacks and extortion

Malicious attacks on networksMalicious attacks on networkso Virus, worms, denial of service attacks, malware…

Toronto 8-4-2008 - 34

Challenges are not new. And we started early…

Getting Canadians onGetting Canadians on--line:line:o Based on recommendations of the Information

Highway Advisory Council (1994)

o Connecting Canadians (1998-2002)

o 6 “Pillars”:

o Canada Online

o Smart Communities

o Canadian Content Online

o Electronic commerce

o Canadian Governments Online

o Connect Canada to the World

o Government of Canada On-Line (GOL 1999-2005)

… to make “Canada the most connected nation in the world.”


o 100% of schools and libraries connected by 1999

o Over 800,000 refurbished computers given to schools (by June 2007)

o Established 3,800 Internet Community Access sites

o CA*net: the world’s first national optical research and education network

o 81% of households and 82% of businesses use the Internet (2005)

o The Government On-line initiative met its objectives (2006)

o And our Web Site Visitor rate is on a par with other G8 nations

Canada is a World Leader in Connectedness

…Canada has become an e-Society


Back in 1998 Back in 1998 --Almost a Decade Ago!Almost a Decade Ago!

$60M $60M Government Government CommitmentCommitment

Yellowknife

Coquitlam +

Calgary

NorthernSaskatchewan

Brandon +Sioux Lookout

Ottawa

Shawinigan +

Péninsule Acadienne +

Western Valley Region

Labrador

Charlottetown +

Including our own Smart Community program


Broadband for Rural and Northern Development Program

• 63 Funded Projects• 875 Communities• $79.8 Million

Types of Technology Deployment

WirelessSatellite

DSLCable

Legend1000 km

as of June 30, 2007


We’re making a difference, but important work remains…

0

1000

2000

3000

4000

5000

6000

7000

2000 2008

Communities in Canada

Remaining unserved

Broadband Pilot Program

National Satellite Initiative

Federal/Provincial/Territorial

Strategic Infrastructure Fund Initiative

Provincial/Territorial Initiatives

Anticipated Marketplace Initiatives

Marketplace Roll-outs since 2000

Served Pre-2000

Approximately 2000 communities

remain without broadbandSource: Industry Canada, Broadband Office, May 2006


Nunavut: a BRAND Success StoryNunavut: a BRAND Success Storyo Nunavut spans 2 million square kilometres north and west

of Hudson’s Bay, as far north as the North Pole and accounts for 1/5 of Canada’s land mass.

o In 2001 Nunavut’s population was the youngest and fastest growing in Canada. Median age was 22 years. The population of 29,000 had increased 8% in five years.

o The Inuit people represent 85 percent of the population.

o The 25 communities varied greatly in size: Bathurst Inlet (population 25), Iqualuit the capital (population ~ 6,000).

o Communities inaccessible by road or rail. The ground being permanently frozen, everything from people to fuel to food arrives by plane or sealift.

o 22 of the communities had no bank.

o SSI Micro designed, built and maintained the network, and local Community Service Providers in each Nunavut community delivered the service to local residents.

o “QINIQ” (the network name) is Inuktitut for “to search.”

o The introduction of broadband meant people canconnect to others, and communicate orally and visually – more in keeping with Nunavut culture than text-only English Internet formerly available through slow dial-up services.

Toronto 8-4-2008 - 40

Industry Canada programs and policies are evolving

○ Connectedness Agenda (1996+)

○ National Broadband Task Force (2001)

○ Broadband (Rural & North) Program (2003)

○ National Satellite Initiative

○ SPAM Task Force (2004-2005)

○ Telecom Policy Review (2005)

○ Continued Deregulation via Policy Direction, VoIP

Decision, Forbearance (2006)

○ CANARIE refunding (April 2007)

○ S&T Strategy: Mobilizing S&T to Canada’s Advantage

(May 2007)

○ CECRs ( June 2007)

○ Business-led NCEs (Nov. 2007)


New technologies are advancing

Here Now○ Voice over IP○ P2P

○ Integrated GPS

○WiFi

○RFID

○ 3G Mobile○ Satellite Radio / DAB

○Mobile TV / IP-TV / Web TV

○DTV / HDTV

○ PVR○ Video on Demand

○WiMAX

○Mesh Networks and Betas

○ Broadband Power Line (BPL)

Coming Soon○3G+ Mobile

○Ultra Wide Band (UWB)

○Software-Defined Radio (SDR)

○Grid Computing

○Sensor Networks

○Nano-electronics

○Nano-photonics

○Internet Protocol Version 6 (IPv6)

○Quantum Cryptography

On the Horizon○Gigabit WiMax, HSDPA○User Controlled Light Paths

(UCLP)○Semantic Web

○Bio Computing○Quantum Computing

Access to any

content, anywhere,

anytime

Access to anything, anytime, anywhere


Broadband Networks plus ICTs increase our options

E-Health

o Telehealth applications in remote areas save $30 M per year in transportation costs (Infoway 2005) – and a corresponding reduction in fuel emissions

E-Learning

o Delivering education across the country (KNet Internet High School) or across the city (Distance Education) increases accessibility and saves students time and travel costs

E- Transport

o Reduced fuel consumption and pollutant emissions (http://www.itscanada.ca/english/benefits.htm)

E-Work

o The capability and choice to work anywhere, anytime.

o Greater business flexibility and cost options: the virtual office, virtual storefront, less bricks and mortar.

E-Home

o Programmable thermostats and appliances can reduce home fuel and utilities consumption

… so we can make “smart” decisions

Toronto 8-4-2008 - 43

Including Smart Decisions about the Environment

Canadians want greener technologies.

So, start with Reduce and

Recover, Refurbish, Re-Use & Recycleo ICTs Environmental benefits are broad but E-waste

is an issueo Production: hazardous materials released, resource-

intensive manufacturing processes

o Use: Increased ICT usage means more consumption of energy and materials

o End of Life: Disposal of ICTs impacts land/water sources

o Government needs to set the exampleo Industry Canada’s Computers for Schools (CFS) initiative

o Directs used equipment to the re-use market after repair, testing, and refurbishment

o CFS reported the re-use of over 40,000 computersfrom October 2006 to March 2007

Technology alone does not solve environmental problems, but enables greater options to improve on existing practices

24%

20%

5%

4%

4%

4%

Environment

Health care

Economy/interest

rates

Poverty/ hunger/

homelessness

Taxes

Unemployment

Important Issues Facing Canadians: General Public Opinion

Source: Focus Canada 2007-1, Environics


Further Actions for reconciling ICT with Environmental Objectives

But challenges remain . . .But challenges remain . . .

oo ICTs can contribute to ICTs can contribute to

environmental goals, throughenvironmental goals, through• Improved environmental monitoring• Reduced Energy consumption• Reduced Materials Consumption• Reduced GHG Emissions

oo ICTs and the Environment haveICTs and the Environment have

many linkagesmany linkages

Environment

ICT Sector

ResourceConsumption

Greenhouse Gases

SustainableDevelopment

ICT Adoption

Satellites

RFIDs

Mobile Devices

Computers & Peripherals E-waste

Manufacturing

Designing

Service Providers

Disposal

Governments are taking action.

Summary of recent efforts:o Managing the computer lifecycle.

o Improving environmental practices:o Sustainable Development Strategy

o Greening Government Operations

o Supporting innovative ICT R&D fundingand new business practices.

o Encouraging corporate socialresponsibility:o Guide to Green Government

o Policy on Green Procuremento Guide to Corporate Social Responsibility


How the World Consumes Energy –

Source: Cisco, Oct 2007


Smart Communities will benefit the Economy and the Environment

Communities are key stakeholdersCommunities are key stakeholders

o Information & Communication Technology can empowerresidents, institutions and regions

o A Smart Community has a vision of the future that involves using Information & Communication Technology in innovative ways

o The community members, organizations and governing institutions work in partnership

Toronto 8-4-2008 - 47

Smart Communities: Success Beyond Today

Innovation: ability to promote

creativity and access to risk capital

Innovation: ability to promote

creativity and access to risk capital

Marketing: ability to attract global

business using local ‘intelligence’

Marketing: ability to attract global

business using local ‘intelligence’

Broadband Infrastructure: ability to connect at

broadband speeds to enhance competitiveness

Broadband Infrastructure: ability to connect at

broadband speeds to enhance competitiveness

Knowledge Workforce: ability to acquire

skills for the networked economy

Knowledge Workforce: ability to acquire

skills for the networked economy

Digital Inclusion: ability to

make benefits available to all

Digital Inclusion: ability to

make benefits available to all

In the broadband economy, adaptability outweighs legacy - skills rather than resources are the keys to the future.

Innovation, not location, creates competitive advantage.

Waterloo Intelligent Community Forum, October, 2007

We must strive to We must strive to

bring the benefits of bring the benefits of

the network the network

economy to all economy to all

CanadiansCanadians

Canada

For a copy of this deck,write [email protected]

Other interesting websites:

SITT Sector http://sitt.ic.gc.ca

Industry Canada www.ic.gc.ca

Government of Canada www.gc.ca

For a copy of this deck,For a copy of this deck,write ICwrite [email protected]@ic.gc.ca

Other interesting websites:Other interesting websites:

SITT Sector SITT Sector http://sitt.ic.gc.cahttp://sitt.ic.gc.ca

Industry Canada Industry Canada www.ic.gc.cawww.ic.gc.ca

Government of Canada Government of Canada www.gc.cawww.gc.ca